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Oral Communication Week 1

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Krishna Convento
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0% found this document useful (0 votes)
11 views

Oral Communication Week 1

Uploaded by

Krishna Convento
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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WEEK 1: Oral Communication in Context

NAME:
STRAND:
Content Standards The development of listening and speaking skills and strategies for effective communication in
various situations.
Topic Outline Nature and Elements of
Communication
1. Definition
2. The Process of Communication
3. Communication Models
4. Elements of Communication
Verbal and Non-Verbal Communication
5. Effective Communication Skills
Learning Competencies The learners will be able to…
- define communication
- explain the nature and processes of communication
- differentiate the various models of communication
- distinguish the unique feature(s) of one communication process from the other
- explains why there is a breakdown of communication

 What is communication?

Communication is a process of sharing and conveying messages or information from one


person to another within and across channels, contexts, media, and cultures (McCornack,
2014). There is a wide variety of contexts and situations in which communication can be
manifested; it can be a face-to-face interaction, a phone conversation, a group discussion, a
meeting or interview, a letter correspondence, a class recitation, and many others.

Nature of Communication

1. Communication is a process.

2. Communication occurs between two or more people (the speaker and the receiver).

3. Communication can be expressed through written or spoken words, actions (nonverbal), or both spoken
words and nonverbal actions at the same time.

Elements of Communication

Communication is divided into elements which help us better understand its mechanics or process. These elements are the following:

1. Speaker – the source of information or message

2. Message – the information, ideas, or thoughts conveyed by the


speaker in words or in actions

3. Encoding – the process of converting the message into words, actions,


or other forms that the speaker understands

4. Channel – the medium or the means, such as personal or non-


personal, verbal or nonverbal, in which the encoded message is
conveyed

5. Decoding – the process of interpreting the encoded message of the


speaker by the receiver

6. Receiver – the recipient of the message, or someone who decodes the


message
7. Feedback – the reactions, responses, or information provided by the receiver

8. Context – the environment where communication takes place

9. Barrier/Interference/Noise – the factors that affect the flow of communication

Verbal and Non-verbal Communication

Verbal Communication refers to an interaction in which words are used to relay a message. For effective and successful verbal
communication, use words to express ideas which can be easily understood by the person you are talking to. Consider
appropriateness, brevity, clarity, ethics, and vividness when engaging in this type of communication.

Nonverbal communication refers to an interaction where behavior is used to convey and represent meanings. All kinds of human
responses that are not expressed in words are classified as nonverbal communication. Examples of nonverbal communication are
stares, smiles, tone of voice, movements, manners of walking, standing and sitting, appearance, style of attire, attitude towards time and space,
personality, gestures, and others.

Features of an Effective Communication

In their pioneer book Effective Public Relations, Professors Broom, Cutlip, and Center (2012) list the 7 Cs of Effective
Communication. This list is widely used today, especially in public relations and advertising.

1. Completeness

Complete communication is essential to the quality of the communication process in general. Hence, communication should
include everything that the receiver needs to hear for him/ her to respond, react, or evaluate properly.

2. Conciseness

Conciseness does not mean keeping the message short, but making it direct or straight to the point. Insignificant or redundant
information should be eliminated from the communication that will be sent to the recipient.

3. Consideration

To be effective, the speaker should always consider relevant information about his/her receiver such as mood, background,
race, preference, education, status, and needs, among others. By doing so, he/she can easily build rapport with the audience.

4. Concreteness

Effective communication happens when the message is concrete and supported by facts, figures, and real-life examples and
situations. In this case, the receiver is more connected to the message conveyed.

5. Courtesy

The speaker shows courtesy in communication by respecting the culture, values, and beliefs of his/her receivers. Being
courteous at all times creates a positive impact on the audience.

6. Clearness
Clearness in communication implies the use of simple and specific words to express ideas. It is also achieved when the
speaker focuses only on a single objective in his/her speech so as not to confuse the audience.

7. Correctness

Correctness in grammar eliminates negative impact on the audience and increases the credibility and effectiveness of the
message.

Barriers to Communication

There are instances when miscommunication and misunderstanding occur because of certain barriers. To become an effective
communicator, you should recognize these barriers that hinder the communication process. This will enable you to control
the situation, reset conditions, and start anew. The table below presents some barriers to effective communication with
corresponding solutions.
WEEK 1 FORMATIVE ASSESSMENT
NAME: CONVENTO, KRISHNA AUG. 27, ORAL
COMMUNICATION NOTE
STRAND: ADAP-11
FOR ONLINE / ONLINE MODULAR / MODULAR, PASS THIS PAGE ONLY

 What new or additional ideas did you learn after taking up this lesson? (5 points)
- I HAVE LEARNED IN THIS LESSON THAT COMMUNICATION IS VERY HELPFUL TO ALL PEOPLE, TO THE
REASON THAT IT HELPS US EXPRESS OUR EMOTIONS OR WHAT WE WANT TO SAY TO OTHER PEOPLE.
THERE ARE TWO TYPES OF COMMUNICATION, WHICH IS NON-VERBAL COMMUNICATION AND VERBAL
COMMUNICATION. THE DIFFERENCE OF THE TWO TYPES OF COMMUNICATION IS THAT VERBAL MEANS WE
USE OUR MOUTH TO SPEAK/ WE USE OUR WORDS TO EXPRESS OR SAY SOMETHING, WHILE THE NON-
VERBAL MEANS USING FACIAL EXPRESSIONS, BODY LANGUAGE, ETC. I ALSO GAINED KNOWLEDGE ABOUT
HOW WE SHOULD BE COMPLETE ABOUT THE WORDS/ ACTIONS FOR THE RECEIVER TO UNDERSTAND
WHAT WE TRY TO EXPRESS. THE SPEAKER ALSO NEEDS TO BE CONCISE, HAVE CONCRETENESS,
CONSIDERATE, HAVE COURTESY, CLEAR AND HAS A CORRECT GRAMMAR.

 Give another scenario following the process of communication. (10 points)


- ISHY, THE TEACHER, SCOLDED JOHN FOR BEING NOISY
- ISHY THOUGHT OF SOMETHING EMBARASSING TO JOHN IN FRONT OF THE CLASS.
- SHE SHOUTED INFRONT OF JOHN’S CLASSMATE, “John is an annoying noisy kid that deserves to sit outside of our room
until end of the class.”
- JOHN WAS EMBARASSED FROM WHAT HE HEARD FROM HIS TEACHER.
- HE THEN THINKS ABOUT CRYING OR JUST HAVE A STRAIGHT FACE IN FRONT OF THE TEACHER.
- JOHN ENDED UP WALKING OUT OF THE CLASSROOM TRYING TO HOLD BACK HIS TEARS.

 Differentiate verbal and non-verbal communication (5 points)


- Verbal Communication means communicating using words, either it is written or spoken. It consists of speaking, writing,
reading and listening;
- While the Non-verbal Communication is defined as using wordless messages to create meanings, it includes all unwritten and
unspoken messages, both intentional and unintentional.
-
Read about INTERCULTURAL COMMUNICATION and answer the following questions.

Write T before each number if the statement is true and F if the statement is false.
T 1. Intercultural communication occurs when there is interaction and negotiation between or among individuals from different
cultural backgrounds.
F 2. Intercultural communication refers only to communication that happens between or among individuals from different nations.
F 3. Communication that exists between or among individuals from different ethnic, religious, and regional backgrounds and sexual
orientations is not considered as intercultural.
T 4. The DMIS by Bennett and Bennett (2004) can be used to understand those who do not recognize other cultures and cannot
communicate interculturally.
T 5. The denial stage could be interpreted as distrust towards other cultures.
T 6. The acceptance stage refers to recognition of cultural differences.
T 7. In the adaptation stage, individuals begin to integrate with other cultures.
T 8. Cultural sensitivity matters in intercultural communication.
T 9. One character trait of a competent communicator is sensitivity to nonverbal cues in other cultures.
T 10. A competent communicator is a person who is effective in intercultural communication.

VICE GANDA

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