User Agreement

User Agreement
PLEASE READ THESE AGREEMENTS CAREFULLY BEFORE ACCEPTING THEM.
When using the Services, you acknowledge the following:
1. you enter into a binding agreement with us and accept these Terms and Conditions;
2. you agree with any other terms, policies, and regulations applicable to you and
published on our Website.
When using Betting Services, you also acknowledge and confirm that:
1. you have reached a minimum legal age allowing you to use our Betting Services in
your state, province or country of residence;
2. you are not located at Restricted Territories;
3. you are 18 years or older;
4. you are playing for yourself and with your own money;
5. this is your first/only registration;
6. you have not self-excluded from any gambling website in the past 12 months;
7. you have read and accept the terms and conditions;
8. you declare that all information provided by you to 1win is correct and can be verified
and you understand that providing any form of incorrect information will void all
winnings of my plays on 1win;
9. you are aware and acknowledge that 1win sets certain limitations to the maximum
prizes that can be won per day/week/month and/or can be withdrawn per
day/week/month.
We promote responsible gambling among our users. However, we would like you to note
that any use of the Services is at your sole option, discretion and risk. By using Betting
Services, you acknowledge that you are fully aware of the risk of losing money when
gambling and that you are fully responsible for any such loss. By using our Betting Services,
you agree that you have not and shall not have any claims whatsoever against us or any of
our partners, directors, officers or employees concerning your gambling activities and losses.
By visiting any section of the Website or by the opening of a betting account you agree with
all clauses of the User Agreement (hereinafter referred to as the Agreement), Privacy Policy,
conditions of the
advertisement activity, betting rules, bonuses and special offers available on the Website.
Before acceptance of conditions of the Agreement, all clauses thereof must be thoroughly
reviewed. If you express a non-consent with this Agreement you must leave or stop using
the Website. Any subsequent use of the Website shall be considered as acceptance of all
following clauses of this Agreement by you.

General Terms and Conditions

1. Main provisions
1.1. Bet - agreement related to a win as executed between the client and the betting
company according to the set rules, in this case, the outcome of that agreement shall
depend on the event concerning which it is unknown whether it will occur or not. Bets from
the clients shall be accepted subject to the conditions of the betting company.
1.2. Outcome - a result of the event (events) on which the bet was made.
1.3. Client - a person who makes a bet in the betting company on the outcome of the event.
1.4. Line - the aggregate of the events, any possible outcomes of those events, coefficients
of the possible outcomes of those events, their date and time after which the betting
company shall stop the acceptance of bets on the outcomes of the mentioned events.
1.5. Bet cancellation - an event upon which no settlement and payment of win shall be
performed. In case of a “bet cancellation”, according to conditions hereof, the deal between
the organizer and the client shall be considered as not executed and a money refund shall
be performed to such bet.
1.6. Regular time - match length following the rules to conduct the competition in this kind of
sports, which shall include the time added by the official. Regular time shall not include the
additional time, overtime, series of penalties, penalty shots, etc.
1.7. All bets shall be calculated based on information provided by the processing center.
1.8. In case of winning accrual, the betting participant shall be obliged to check the
correctness of the accrued winning and in case of non-consent with the accrued winning to
respectively notify the betting company has indicated in the application their account
number, date, time, event, amount, chosen outcome of the event, coefficient as well as the
reasons of non-consent with the accrued winning. All claims related to the accrued winnings
shall be accepted within 10 (ten) days.
1.9. A bet made by the client on any particular outcome of the event shall be winning if all
outcomes were correctly predicted mentioned in such bet.
1.10. Conditions of acceptance of bets (coefficients, head starts, totals, limitations of the
maximum bet, etc.) may be amended after any bet, whereas the conditions of the earlier
made bets shall remain unchanged. Before the execution of the agreement, the client must
clarify all amendments to the current line.
1.11. Bets made on the events the outcome of which shall be known at the moment of the
bet may
be calculated with the coefficient «1».
1.12. According to this Agreement, in case of discrepancies arising between the client
(participant of the agreement) and the betting company regarding the issues related to
fulfillment and implementation of the betting agreement executed between the client
(participant of the agreement) and the betting company, including the issues of winning
payment, the outcome of events, winning coefficients, any issues of other essential
conditions of the executed agreement as well as regarding the issues of acceptance of the
agreement as void or ineffective, the parties shall accept the obligatory complaint procedure
to settle the arisen discrepancies (prejudicial procedure).
1.13. The claim shall be made within 10 (ten) days from the day when the person has
learned or should have learned about the breach of their right. All arguments and facts must
be attached to the claim, confirming and substantiating the made claims. In case of the
absence of reasons sufficient to substantiate the stated claims, the claim shall be subject to
return without review.
1.14. In case of staff errors while accepting the bets (obvious wrong types in the offered list
of events, incompliance of coefficients in the line and the bet, etc.), in case of deviation from
these Rules while accepting the bet as well as in case of other arguments confirming the
incorrectness of bets the betting company shall remain entitled to declare the bets made on
such conditions as invalid. Payment upon such bets shall be made with coefficient «1».
1.15. In case of suspicion in the unsportsmanlike nature of matches, we shall be entitled to
block the bets on the sports event until the conclusion of the international organization and to
acknowledge the bets as invalid in case the fact of the unsportsmanlike competition shall be
confirmed. Payment upon such bets shall be made with coefficient «1». The administration
shall not be obliged to provide the betting participants with any proof or conclusions.
1.16. In case of any obvious error in our coefficients, such bet shall be calculated following
the final result on the actual coefficient complying with that marker.
1.17. The betting company shall not accept any claims regarding various readings in case of
transliteration (translation from foreign languages) of the team names, player names, venues
of competitions. All information given in the tournament name shall have an auxiliary nature.
Any
possible errors in that information shall not be the reason to repay the bets.
1.18. We shall remain entitled to close the betting account and to cancel all bets made on
that account if it will be determined that the betting participant at the moment of the bets
possessed the information about the result of the event. In this case, the administration of
the betting company shall not be obliged to provide the betting participants with any proof or
conclusions.
2. Main rules of bet acceptance
2.1. The betting company shall be entitled to limit the maximum bet, coefficients on any
particular events as well as limit or increase the maximum bet, coefficients to any particular
client without notification and explanation of reasons.
2.2. Acceptance of any repeated bets on the same outcome or combination of outcomes
from the same player may be limited upon the decision of the betting company.
2.3. The bet shall be considered as accepted after registration thereof on the server and
issue of the online confirmation. No registered bets shall be subject to cancellation or
amendment.
2.4. The bets shall be only accepted in the amount which shall not exceed the current
balance on the client account. After the bet registration, the bet amount shall be debited from
the account. After the bet calculation, the winning amount shall be credited to the client's
account.
2.5. The bets shall be accepted before the beginning of the event; the date, time of the
beginning of the events and any related comments, mentioned in the line, shall be
approximate. In case if for any reason the bet was made after the actual beginning of the
event such bet shall be void. An exception shall be the bet on the live events, i.e. bets made
in the course of the match. Such bets shall be valid until the end of the match.
2.6. Bets LINE and LIVE shall not be edited or deleted except for any special cases provided
for by these rules.
2.7. In case if a bet shall be subject to cancellation then regarding a single bet the
repayment of money funds shall be performed. In the expresses, in case of cancellation of a
bet related to any one
or several events the winning calculation on those events shall not be performed.
2.8. In case of any wrong calculation of bets (e.g., because of any erroneously entered
results) such bets shall be recalculated. In this case, the bets made between the wrong
calculation and recalculation shall be valid. In case if after recalculation the player's balance
shall be negative they may not make any bets until the account will be replenished.
2.9. All sports events shall be considered as postponed and canceled only in case of
availability of information from the official documents of organizations conducting the sports
events, official sites of the sporting federations, sites of the sports clubs and other sources of
the sports information and based on those data the sports events shall be adjusted
mentioned in the line.
2.10. The bet shall be subject to cancellation if the client has knowingly misled the staff
(employees of the betting company) having provided them with false information and
demands regarding the acceptance of bets, payment of winning, result of the event and
other information and demands
having such nature. The above-mentioned cases shall be applied also to any minors below
18 years of age as well as their parents.
2.11. A bet shall be subject to cancellation if the bet was made on a known outcome (the
event occurred but the result was not reflected in the system).
3. Types of bets
3.1. Single – a bet on a certain outcome of an event. The winning on the single bet shall be
equal to the product of the bet amount and coefficient set for this outcome.
3.2. Express – a bet on several independent outcomes of events. The winning on the
express shall be equal to the product of the bet amount and coefficients of all outcomes
constituting the express. Losing on one of the outcomes of express shall mean loss of the
whole express.
4. Limitations of inclusion of certain outcomes of the event
4.1. In the express may be included only one of the dependent outcomes. In case if in the
same express shall be included two and more events the events with the lowest coefficient
shall be excluded from that express.
4.2. Dependent outcomes (interdependent events) - a result of one part of the bet shall
influence the
result of the other part.
4.3. Bets on events «Team scores a penalty Yes/No» shall be considered as lost if no
penalty was assigned during the regular time.
4.4. Bets on events «How the goal will be made», «Next goal» shall be considered as lost if
the goal the number of which is mentioned in the bet was not made.
5. Acceptance of bets during the match (live-bets)
5.1. Live-bets shall be accepted on the main and additional outcomes. Single live-bets may
be made or combined in the same express.
5.2. The bet shall be considered as accepted after registration on the server and the issue of
the online confirmation. The accepted bet shall not be subject to amendment. In case of
circumstances mentioned in section «Main rules of bet acceptance» calculation of the
live-bet shall be possible with the coefficient «1».
5.3. The betting company shall not be liable for inaccuracies in the current results of
matches on which the live-bets shall be accepted. The clients must use also other
independent sources of information.
5.4. Live-bets shall not be edited or deleted.
6. Match results, date and time of their beginning, settlement of disputable issues
6.1. Bet calculation may be reconsidered due to any wrong result provided by the betting
provider. 6.2. For calculation of bets shall be considered the actual beginning time of events
which shall be approximately defined based on the official documents of organizations
conducting the sports events and in case of absence of such approved documents than
based on the official sites of the sports federations, sites of the sports clubs and other
sources of the sports information.
6.2. The betting company shall not be liable for incompliance of the date and time with the
actual beginning of the events. The date and time of the beginning of an event as mentioned
in the line shall be approximate. For calculation of bets shall be considered the actual
beginning time of the event shall be defined based on the official documents of the
organization conducting the
competition.
6.3. The betting company shall not be liable for inaccuracies in the name of championships,
length of matches (sports events). Data to be mentioned in line and live shall be
approximate. The clients must use other independent sources of information to specify the
data related to the sports event. 6.5. Any claims regarding the result of an event shall be
accepted within 10 calendar days from the moment of completion of the event in case of
availability of the official documents according to the result of the event issued by the
organization which conducts the competition.
6.4. Bets made after the beginning of the event shall be calculated with the coefficient «1»
(except for any live-bets); in the expresses, the coefficient on such bets shall be equal to
«1».
6.5. If the client has made a bet on the event the result of which was known to them such bet
shall be subject to cancellation. In that case, the betting company shall make a decision only
after the special closed investigation. All actions concerning such bet shall be timely
suspended.
6.6. If a participant shall refuse to fight before the beginning of the event all bets of that
participant shall be canceled.
6.7. If the member by any reason (injury, refusal, etc.) shall retire during the competition then
all bets made before the beginning of the last round or stage of the competition in which they
have participated shall be valid and all other bets shall be canceled.
6.8. If a participant, team member (football player, hockey player, basketball player, etc.) has
not participated in the match the winning coefficient on bets on them shall be accepted as
equal to «1» if not agreed otherwise.
6.9. If in a tennis match the refusal (disqualification) has occurred before the beginning of the
match then the winning coefficient on bets shall be accepted as equal to «1», except for bets
on the participant's result in the competition. If the tennis match was interrupted, not
completed on the same day and postponed, the bets on it shall remain valid until the end of
the tournament in the scope of which then match was conducted until the match will not be
completed or until any refusal of one of the participants.
6.10. If in the event (match, competition or fight) one pair of participants (teams, athletes) is
indicated but subsequently the participants of the pair shall be amended then all bets on that
event shall be canceled.
6.11. In team competitions, in case of replacement of one or several members of any team
for any reason, the bets on the outcome of the whole match shall remain valid.
6.12. in the pair matches, if the pair participants are mentioned, in case of replacement of at
least one of participants the winning coefficient on the bets shall be equal to «1»; if the
participants are not mentioned the bets shall remain valid.
6.13. In the competitions, where the terms «home» and «guests» are used, in case of the
event postponement: on the neutral field the bets shall remain valid; on the field of the
competitive team, the bets shall remain valid.
6.14. If the terms «home» and «guests» do not apply to the event (e.g., in any single and
pair kinds of sports) then in case of change of the conduction place of the event all bets on it
shall remain valid. 6.17. Teams of NBA, NHL, AHL, CHL, OHL, WHL, East Coast Hockey
League (North America) may be allocated both in the direct (home - guests) and in the
reverse sequence. In the case of the reverse sequence, no repayment of bets shall be
performed.
6.15. In case of friendly matches, club-friendly tournaments in case of change of the event
conduction place all bets on it shall remain valid.
6.16. Kinds of sports or situations for which there is no separate description of special
features of acceptance and calculation of bets shall be subject to the General rules.
6.17. In disputable unprecedented situations the final decision shall be made by the betting
company.
6.18. In case of incompliance of data from different sources of information (date, time, result,
team name) the betting company shall suspend the payment of winning until the complete
settlement of authenticity of such information. If the result of the completed event as
presented on the official site differs from data of the TV broadcasting, then the betting
company shall remain entitled to perform settlement according to data of the TV
broadcasting.
6.19. In case of detection of an error in the output program of coefficients and
acknowledgment of that error by the betting company, all bets made on those events shall
be winning and payment on bets shall be made with the winning coefficient equal to «1».
7. Parties
7.1. All clauses of the Agreement, including the pronouns «we», «us», «our» or «the betting
company» shall relate to the betting company with which the client agrees with following
clause one above.
8. Amendment of conditions
8.1. Because of some reasons, namely: commercial, legal as well as any reasons related to
servicing of clients we have the right to make any amendments to the Agreement. The actual
clauses of the Agreement and dates of their commencement are provided on the Website.
The Client shall bear the personal liability for review of the current Agreement. The betting
company shall be entitled to
make amendments to work of the Internet site anytime and without any prior notification of
the Clients.
8.2. In case of non-consent with any amended clauses of the Agreement the Client must
stop using the Internet site. Any subsequent use of the Internet-site after commencement of
the amended clauses of the Agreement shall be considered as its full acceptance
irrespective of the fact whether the client has received the corresponding notification or
learned of the amendments from the renewed Agreement.
9. Right of demand
9.1. Any persons under the age of 18 or any age (hereinafter referred to as the Permitted
age) which shall be obligatory for legal participation in gambling according to the legislation
of any particular jurisdiction, shall be prohibited from use of the Internet-site. Use of the
Internet site by any persons who did not reach the Permitted age shall be a direct violation of
the Agreement. Due to this, we have the right to request documents that may confirm the
Client's age. The Client may be denied the provision of services and the operation of their
account may be suspended if, upon our request, no proof will be provided that the Client's
age corresponds with the Permitted age.
9.2. Online gambling is prohibited by law in certain jurisdictions. By accepting the
Agreement, the Client shall understand that we may not provide guarantees or any legal
advice regarding the legality of the use of the Internet-site within any jurisdiction on which
the Client is located. We may not state that the services of the Internet site do not breach
any laws of the Client's jurisdiction. The Client uses the services of the Internet site upon
their own wish and shall take over the whole liability while completely understanding all
possible risks.
9.3. We do not aim and do not intend to provide the Client with services that breach
legislation of their jurisdiction. By accepting the Agreement, the Client confirms and
guarantees that any use of the Internet-site complies with the laws and regulations valid on
the territory of their jurisdiction. We do not bear any liability for any illegal use of services of
the Internet site.
9.4. Due to legal reasons we do not accept any Clients from the following countries:
9.4.1. Absolute Restriction. No customers will be accepted from USA, Canada, UK, Spain,
Latvia, Lithuania, Netherlands, France, Italy, Switzerland, Albania, Barbados, Pakistan,
Syria, South Sudan, Cayman Islands, Haiti, Jamaica, North Korea, Malta and Panama. Any
persons residing or located on the territory of those countries are not permitted to open
accounts or to make any money funds on the Internet site. Amendments shall be possible in
the list of the jurisdictions and they may be performed by us without any prior notification of
the Clients. You agree that you will not open the account or transfer any money funds to it
being located within the territory of either of the above-listed jurisdictions.
9.4.2. Blacklisted Territories. In addition to point 9.4.1, all NetEnt games cannot be played or
accessed in the following territories: Afghanistan, Albania, Algeria, Angola, Australia,
Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao,
Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea,
Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe,
Belgium, Bulgaria, Denmark, Estonia, Latvia, Lithuania, Czech Republic, Mexico, Portugal,
Romania.
9.4.3. Branded Game Territories.
9.4.3.1. Guns & Roses, Jimi Hendrix, & Motörhead CANNOT be played or accessed in the
following countries: Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana,
Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North
Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan,
Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia,
France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, United States of America,
United Kingdom, Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand,
Tunisia, Turkey & Ukraine.
9.4.3.2. Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The
Phantom’s Curse, Creature from the Black Lagoon and The Invisible Man), CAN ONLY be
played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and
Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro,
Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey,
Austria, Bulgaria, Cyprus, Finland,
Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Peru, Poland,
Slovakia, Slovenia and Sweden.
9.4.4. Pooled Jackpot Territories. No pooled jackpots may be played or accessed in the
following territories: Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan,
Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates and
Ukraine.
9.5. No bets shall be accepted:
9.5.1. from any persons being the participants of the events on which the bets shall be made
(athletes, coaches, officials, owners or club managers and any other persons who shall be
able to affect the outcome of the event) as well as from any persons who shall act upon their
instruction; 9.5.2. from any persons representing the interests of other betting offices;
9.5.2. from any other persons whose participation in agreement with the betting company
shall be prohibited by the current legislation.
9.6. Liability for the breach of clause 9.5 hereof shall be borne by the betting participant. In
case of breach of this Agreement, the betting company shall remain entitled to refuse to pay
any winning or to repay any paid amounts as well as to cancel any bets. The betting
company shall not be liable
regarding the particular moment when it learned that the client is referred to any
above-mentioned categories of persons. It means that the betting company shall be entitled
to take the mentioned measures any time after it learned that the client is one of the
mentioned persons.
9.7. If the bet participant commits cheating against the betting company (multi-account, use
of betting automation software, playing on arbitrage situations, if the game account is not
used for betting, abuse of loyalty programs, etc.), the betting company reserves the right to
suppress such cheating by canceling bets and closing the game account of the bet
participant.
10. Opening of an account
10.1. To have access to all main services of the Internet site, an account must be opened.
For this purpose, the Client may perform a “1-click” registration or to enter their e-mail
address and to make a password which subsequently will be used for entry into the betting
account, as well as the personal data, must be additionally entered: name, phone number
and birth date.
10.2. Client must state real email address during registration, or change it to real email if
1-click registration was used.
10.3. To confirm the authenticity of information we shall be entitled to request the documents
confirming the identity of the Clients. If due to any reason the Client may not provide the
requested documents then for their identification, we shall be entitled to suspend or to block
the account of the Client until they provide the necessary information.
10.4. The Client confirms that during registration on the Internet-site they have indicated the
complete and trustworthy information about themselves and in case if any amendments shall
be performed concerning it, the Client shall be obliged to immediately enter them into their
profile. Non- fulfillment or disregard of that rule may cause the application of limitations,
suspension or blocking of the account as well as annulment of payments.
10.5. If any questions or problems arise in the scope of registration on the Internet site, the
Client may contact the support service online or make a phone call at 8(800)301-77-89
(24/7).
10.6. Each Client may open only one account on the Internet site. Other accounts opened by
the Client shall be considered as backup accounts. We have the right to close such accounts
and: 10.6.1. to acknowledge as invalid all operations conducted using a backup account;
10.6.1. not to repay to Clients all deposits and bets made from the main and the backup
account; 10.6.3. to demand repayment of all winnings, bonuses and money funds received
using the backup
account. The Client shall be obliged to repay them upon our first demand.
11. Your identity. Protection from money laundry
11.1 Please note that name and date of birth on your Account must match your true and
legal name and identity.
11.2 The name on your Account registration must match the name on the credit card(s) or
other payment accounts used to deposit or withdraw monies into/from your Account
Balance.
11.3 To verify your identity, address and/or payment account (‘identity’) we may request at
any time: 11.3.1 proof of identity (including but not limited to copies of a valid
passport/identity card and/or any payment cards used),
11.3.2 proof of address, including but not limited to a recent utility bill (should be no more
than three months old),
11.3.3 copy of a recent credit/debit/bank account statement related to a payment method
used (should be no more than 3 months old).
11.4 If you do not supply such documentation to us and/or if we are unable to satisfactorily
verify Your identity within a reasonable period, determined by us, we reserve the
discretionary right to: 11.4.1 withhold the balance in your Account until our verification
process is completed satisfactorily, 11.4.2 void any or some of the transactions you have
made and freeze your Account, and/or
11.4.1 suspend or close your Account and terminate these Agreements.
11.5 We may conduct a security review at any time to validate your identity, age and other
registration or payment information provided by you, to verify your use of the Services (e.g.
for Prohibited Practices), your compliance with these Agreements and your financial
transactions carried out via the Services for potential breach of these Agreements.
11.6 You authorize us to make any inquiries about you and to use and disclose to any third
party any information about you to validate it.
11.7 You agree to provide any additional information or documentation as we may request
from you to conduct the Security Review.
11.8 This procedure is a statutory requirement and is done following the applicable gaming
regulation and the anti-money laundering legal requirements, in particular, following the
National Ordinance on the Reporting of Unusual Transactions and our internal AML/CTF
policies.
12. User name, password and security
12.1. After the opening of an account on the Internet-site the Client shall be obliged to keep
their password and username secret and not to disclose that information to any third parties.
In case of loss of data necessary for access to the account they may be learned or restored
by pressing the button «Restore password».
12.2. The Client shall be liable for the safety of the password as well as for any actions or
transactions made with their account. In addition, the Client shall be liable for all losses
incurred by them as a result of actions of any third parties.
12.3. In case of breach of security and any unauthorized access to the account the Client
must immediately notify the betting company. If necessary, the Client shall be obliged to
provide us with proof that unauthorized access has occurred. The betting company shall not
be liable for any damage incurred by the Client due to any wrong or careless use of the
username and password by any third parties or for any unauthorized access to the account.
13. Deposits, placement and withdrawal of money funds from the account
13.1. To make a bet on the Internet site the Client must place a certain amount of money on
their account.
13.2. The Client confirms and obliges that:
13.2.1. any money funds deposited on the betting account were not obtained in an illegal or
prohibited way;
13.2.2. the Client will not refuse from any performed transactions, will not deny and cancel
any performed payments which may cause the money repayment to any third party and to
allow them to avoid the legal liability.
13.3. We do not accept any money funds from any third parties: friends, relatives or
partners. The
Client shall be obliged to pay the money funds only from their account, bank card or system
registered in the name of the Client. In case of detection of facts of breach of that condition,
all winnings may be confiscated.
13.4. In case of request of the bank transfer to repay the money funds to their legal owner all
expenses and commissions shall be paid on account of the recipient.
13.5. We do not accept payments in cash. We may use for the electronic payments,
including incoming payments and payments to the Clients, different institutions engaged in
processing of electronic payments or any financial institutions. Except for the cases when
the rules and conditions of those institutions shall not contradict with the provisions of the
Agreement the Client shall completely accept those rules.
13.6. The Client agrees not to refuse, not to cancel and not to terminate any transactions
made with the participation of their account. In addition, in each of such cases, the Client
shall be obliged to
repay or to reimburse us with the amount of the not allocated funds inclusive of any
expenses which we may incur while collecting the deposits from the Client.
13.7. We have the right to block the account of the Client as well as to cancel the payments
and to collect the winnings if we have any suspicions that the account replenishment was
done fraudulently. We shall be entitled to notify the corresponding authorities about any
fraudulent actions with payments and any illegal activity. We have the right to use the
services of the collecting agencies to return the payments. The betting company shall not be
liable for any unauthorized use of the credit cards irrespective of the fact whether their theft
was declared or not.
13.8. We shall be entitled to use any positive balance of the Client's account to settle any
amount of money that the Client must repay to the betting company. In particular, in case of
any repeated bets or wager, clause 10 («Collusion, misleading actions, fraud and criminal
activity) or clause 13 («Errors and defects»).
13.9. The Client completely understands and accepts the fact that the betting account is not
a bank account. Respectively it shall not be covered by the methods of insurance,
replenishment, guarantee and other remedies from the part of the deposit insurance system
and other insurance systems. No
interest shall be accrued on money funds on the betting account.
13.10. The Client shall be entitled to file a request to withdraw the money from the account if:
13.10.1. all payments received on the account were inspected and none of them was
canceled or terminated;
13.10.1. any inspection activity was duly performed.
13.11. For the purpose of execution of a request to withdraw the funds from the account the
following moments must be considered:
13.11.1. the betting profile must be filled out. Also if the Client has registered using the
function of “1 click”, in the personal profile they must amend the e-mail address;
13.11.2. if the amount requested for withdrawal shall exceed the total amount of withdrawals
of the money funds in the amount of 50,000 rubles or equivalent in any other currency we
may conduct an identification procedure. For this, the Client must provide us with a copy or
digital photograph of the Client's identification document. In case of the account
replenishment from the credit card picture of both sides of that card must be sent to us. In
the card number, the first six digits and the last four digits must be seen, the CVV2- code
may be concealed;
13.11.3. We shall be entitled to collect a commission in the number of our expenses for
withdrawal of funds not engaged in the game.
13.11.4. The withdrawal amount of up to 5,000 rubles or equivalent in any other currency
shall be paid to the client's account within the range of 1 to 60 minutes from the moment of
the request, except for any technical malfunctions from the part of the bank or payment
system.
13.11.5. The withdrawal amount from 5,000 rubles or equivalent in any other currency shall
be paid to the client's account within 5 days from the moment of the request.
13.11.6. Other delays shall be possible for up to 3 business days depending on the bank or
other payment system.
13.11.7. Other ways to withdraw the wan money funds shall be discussed expressly with the
Administration of the Internet site.
13.12. We do not provide money exchange services. We have the right to close such
accounts and:
13.12.1. withhold a commission in the amount of our costs of withdrawal of funds not
involved in the game;
13.12.2. invalidate all transactions carried out with the main and duplicate accounts;
13.12.3. not to return to the Clients all deposits made from the main and duplicate accounts.
13.13. In order to activate the withdrawal of funds, the Player shall make a bet with the odds
not less than 1.3 in the amount not less than 100% of each deposited amount or not less
than 100% of each deposited amount to involve (play, use) in the Casino or Live-Games)
13.14. If the player's account has not had enough gaming activity specified in clause 13.13,
the Bookmaker's company shall have the right to withhold payment system commission
expenses from the client (up to 15% for each transaction) when withdrawing funds.
13.15. If the amount of winnings is more than 5 000 000 (five million rubles), the
Bookmaker's company reserves the right to set a daily limit for withdrawal, which is
calculated individually for each Client.
14. Terms and conditions for services of the betting company:
14.1. You agree to pay for all services and/or goods or any additional services ordered by
you on the Website as well as all additional expenses (if any), including but not limited to,
any possible taxes, duties, etc. You shall be completely liable for the timely making of all
payments. The provider of the payment services shall only secure the conduction of
payment in the amount defined on the Website and shall not be liable for payment of the
above-mentioned additional amounts by the user of the Website. After pressing the button
"Payment" the payment shall be deemed processed and irrevocably fulfilled. By pressing the
button "Payment" you agree that you may not call the payment back or demand it's calling
back. Placing the order on the Website you confirm and indicate that you do not breach the
laws of any state. In addition, accepting the provisions of these rules (and/or Terms and
Conditions) you as the owner of a bank card confirm that you are authorized to use any
goods and/or services offered on the Website.
14.2. In case you use any services of the Website which offers such specific services as
betting service you provide a legally binding confirmation that you have reached or exceeded
the majority age which is legally permitted in your jurisdiction to use services offered by the
Website.
14.3. Starting to use services of the Website you take the legal responsibility for abidance
with the legislation of any state where that service is used and you confirm that the provider
of the payment services shall bear no liability for any illegal or unauthorized breach. By your
consent to use services of the Website, you understand and accept that processing of any
your payment shall be performed by the provider of the payment services and there is no
legal right to repayment of already bought services and/or goods or any other possibilities to
cancel the payment. If you wish to refuse the use of service for the subsequent purchase of
a service and/or goods you may refuse from the service using the Personal account on the
Website.
14.4. The provider of the payment services shall not be liable for refusal /impossibility to
process the data related to your bank card or for any refusal related to unavailability of any
permission to conduct the payment using your bank card from the issuing bank. The provider
of the payment services shall not be liable for the quality, volume, price of any service and/or
goods offered to you or purchased by you on the Website using your bank card. By payment
of any services and/or goods of the Website you should, first of all, abide by the rules of use
of the Website. Please note that only you as the owner of the bank card shall be liable for
the timely payment of any service and/or goods ordered by you through the Website and for
all additional expenses/commissions related to that payment. The provider of the payment
services shall be only the performer of payment in the amount defined by the Website and
shall not be liable for any price formation, general prices and/or general amounts.
14.5. Shall a situation arise related to your non-consent with the above-mentioned conditions
and/or other reasons we ask you to timely refuse from the fulfillment of payment and, if
necessary, to contact directly the administrator/support of the Internet site.
15. Collusion, misleading actions, fraud and criminal activity
15.1. The betting company does not recommend betting by a group of Clients from one IP
address or one local network, as well as by prior agreement — in concert. The above
activities may be regarded as collusion, fraud, misleading actions.
15.2. The betting company does not bear any responsibility as to when exactly it became
aware or it was subsequently established that the bet was made in violation of the rules. We
have the right to close such accounts and:
15.2.1. recognize as invalid all transactions, do not return to the Clients all deposits and bets
made in concert with other Clients;
15.2.2. to demand the return of all winnings, bonuses and funds received as a result of the
collusion. The client is obliged to return them at our first request.
15.3. The following types of activity shall be strictly prohibited, commitment of any such
actions shall be deemed as a direct breach of the Agreement:
15.3.1. transfer of information to any third parties;
15.3.2. illegal actions: fraud, use of malicious software, bots and bugs in the Internet-site
software;
15.3.3. fraudulent actions, such as the use of stolen, cloned or otherwise illegally obtained
data of the credit or debit cards to replenish the account;
15.3.4. participation in the criminal activity, money laundry and other types of activity
participation in which may cause criminal law liability.
15.4. We have the right to suspend, cancel or withdraw payments or winnings related to
bonus funds in case if we will have suspicions that the Client intentionally misused them.
15.5. We shall take all measures allowed and permitted by law to exclude and detect any
fraudulent collusions and their direct participants, also the corresponding measures will be
obligatorily taken against such persons. We shall not be liable for any losses and damage
incurred by the Clients as the result of the fraudulent actions.
15.6. The Clients shall be obliged to immediately notify us if they have any suspicions that
any Client is in collusion or performs any fraudulent actions. We may be contacted via
Internet-site to the support service using the online chat or by phone – 8(800)301-77-89
(24/7).
15.7. We have the right without any prior notification to prohibit the Clients the access the
Internet site and to block their accounts if they shall be suspected of any fraudulent activity.
In such cases, we shall not be liable for repayment and compensation of any money funds
on accounts of such Clients. In addition, we have the right to notify the law enforcement
authorities about any illegal activity. The Clients shall be obliged to completely cooperate
with us in the scope of investigation of any such cases.
15.8. The Clients shall be prohibited to use services and software of the Internet-site to
perform any fraudulent, illegal actions and transactions following the legislation of any
particular jurisdiction. If the fact will be defined or detected that the Client committed any
such actions, then the betting company may suspend or block the Client's account and
withdraw any funds available on it. In such cases, the Clients shall not be entitled to make
any claims against the betting company.
15.9. This site's regulations restrict performing any gaming activities on the behalf of third
parties (nominal account holders).
The gaming account is to be immediately blocked upon verification made by the security
department proving the fact that the person undergoing the verification does not possess
sufficient knowledge in sports betting.
16. Other prohibited actions on the site
16.1. It is prohibited to use any aggressive or offensive language on the Internet site,
obscene words, threats and to use any violent actions in relation to employees and other
Clients of the betting company. If the Player doesn’t abide by that clause of rules the betting
company shall be entitled to stop the correspondence with that Player or to leave the
incoming request without consideration.
16.2. It is prohibited to upload on the Internet-site any information in the volume which shall
be able to cause any malfunction of operation of the Internet-site and to perform any other
actions which may affect the operation of the resource. By this shall be meant viruses,
malicious software, bulk mailing and spam – all above shall be strictly prohibited. In addition,
the Clients shall be prohibited from deletion, amendment and edition of information
published on the Internet-site.
16.3. The Clients may use the Internet site exclusively for amusement purposes. It is
prohibited to copy the Website as a whole or any part thereof.
16.4. The Clients promise not to perform any actions aimed at the hacking of the security
system of the Internet site, obtaining illegal access to any confidential data or DDoS attacks.
Concerning the Clients suspected of breach of that rule, the corresponding measures shall
be applied: full prohibition of access to the Internet-site and account blocking. In addition, we
are entitled to notify the responsible authorities of any illegal actions of the Client.
16.5. We shall not be liable for losses and damage which our Clients or any third parties may
suffer due to any technical malfunction caused by any virus attacks or any other malicious
actions aimed at the Internet site.
16.6. Transfer and sale of the account of one Client to any other shall be strictly prohibited.
17. Term and termination of the agreement
17.1. We shall be entitled to delete the Client's account (as well as the name and password)
without any prior notification in the following cases:
17.1.1. we have decided to stop the provision of services to all Clients or any particular
party;
17.1.2. the Client's account is somehow related to any earlier deleted account;
17.1.3. the Client's account is related to an account that is blocked at the moment, in such
case, we shall have the right to close the account irrespective of how it is related and to
completely block the accounting data on that accounts. Except for cases mentioned in the
Agreement the balance on the Client's account shall be repaid to them within a particular
period, right after the filing of a request and collection of the amount owed by the Client to
us;
17.1.4. The Client participates in criminal collusion or tries to hack the system;
17.1.5. The Client interrupts the operation of the software of the Internet-site or tries to
manipulate it; 17.1.6. The Client uses their account for purposes which may be considered
as illegal following legislation of any particular jurisdiction;
17.1.7. The Client publishes on the Internet-site any information of an offensive or
humiliating nature.
17.2. We have the right to close the Client's account or to cancel the validity of the
Agreement, having sent a corresponding notification to the Client to the address mentioned
in the contact details. In case of any such actions from our part, except for situations
mentioned in clauses 9 («Collusion, misleading actions, fraud and criminal activity») and 16
(«Breach of conditions») of the current Agreement, we shall be obliged to repay the money
funds from the Client's account. If by any reason we shall not be able to contact the Client
the money shall be timely transferred to the account of the betting company or any control
body.
18. Amendments on the Website
18.1. We shall be entitled to anytime, upon our own discretion, to make amendments of or
additions to services offered on the Website to support and renew the resource.
19. System errors
19.1. If during the betting process a malfunction of operation of the Website shall occur, we
shall try to amend the situation as soon as possible. We shall not be liable for any
malfunctions in the IT devices arisen due to the operation of equipment used by the Clients
for access to the Internet-site as well as interruptions in the work of the Internet providers.
20. Errors and defects
20.1. We have the right to limit or cancel any bets.
20.2. If the Client has used the money funds which were credited to their account as the
result of the error to make the bets and to participate in the game, we may annul such bets
and any winnings received through them. If any payment of the money funds was made
upon such bets then such amounts shall be deemed transferred to the Client in trust
management, the Client shall be obliged to repay them upon our first demand.
20.3. The betting company and service providers shall not be liable for any loss, including
any lost winnings, caused by errors on the part of the Client or from our part.
20.4. The betting company, its distributors, branches, licensees, subsidiaries as well as
employees and managers shall not be liable for any losses and damage caused by the
interception or misuse of any
information transferred through the Internet.
21. Limitation of our liability
21.1. The Client shall independently decide to use services of the Internet-site, and any
actions and any consequences thereof shall be caused by the personal choice of the Client
done upon their discretion, at their own risk.
21.2. Operation of the Internet site shall occur following the clauses of this Agreement. We
do not provide any additional guarantees or assurances concerning the Internet site and
services offered on it and hereby we exclude our liability (in the scope of the law) concerning
any respective guarantees.
21.3. We shall not be liable for offenses, negligence, losses, and damage that we are not
able to foresee at present.
21.4. The betting company shall not be liable for the content of resources the access to
which may be obtained through the Website.
22. Breach of conditions
22.1. The Client gives their consent to completely reimburse the losses, to protect and to
defend the interests of the betting company, its partners, employees and directors from any
claims, liability, expenses, losses and costs caused by the following:
22.1.1. the Client's breach of conditions of the Agreement;
22.1.2. the Client's breach of laws and rights of any third parties;
22.1.3. access to services of the Site by any other person using the identification data of the
Client, with their permission or not, or;
22.1.4. appropriation of winnings obtained in such way.
22.2. If the Client breaches the conditions of the Agreement, we shall be entitled to:
22.2.1. notify the Client that by their actions they breach the conditions of the Agreement and
to demand to immediately stop any prohibited actions;
22.2.2. timely suspend the operation of the Client's account;
22.2.3. block the Client's account without any prior notice;
22.2.4. withdraw from the Client's account the number of payments, winnings or bonuses
obtained as a result of the breach.
22.3. We have the right to annul the username and password of the Client in case they shall
not abide by any clause of the Agreement.
23. Rights on intellectual property objects
23.1. All contents of the Website shall constitute the object of the copyright and other
proprietary rights which shall belong to us. All uploaded and printed materials published on
the Internet-site may be downloaded only on one computer. Any printout of those materials
shall be permitted exclusively for any personal and non-commercial use.
23.2. Any use of the Website shall not provide the Client with any rights on intellectual
property which shall belong to us or any other third party.
23.3. Any use or reproduction of trademark, brand name, logos and other promo materials
published on the Website shall be prohibited, without the corresponding consent from us.
23.4. The Client shall be liable for any damage, costs or expenses that may arise due to any
illegal activity performed by them. The Clients must immediately notify us if they shall
become aware of any prohibited activity and render all necessary assistance in the
conduction of an investigation which we may conduct using the provided information.
24. Personal data of the Clients
24.1. We are obliged to abide by requirements towards the protection of the personal data in
the form in which we use the personal information collected as a result of the user's visit to
the Internet site. We pay particular attention to obligations related to the processing of the
personal data of our Clients. We shall process the personal data provided by the Clients with
complete abidance with the Privacy Policy.
24.2. By provision of the personal data, the Clients agree that we are entitled to process the
personal data for the purposes mentioned in the Agreement or to abide by any regulatory
and legal
obligations.
24.3. Following the policy of confidentiality, we undertake not to disclose and not to transfer
any personal data of our Clients to any third parties, except for acquiring processors and
employees who on the need-to-know-basis may use it exclusively for the provision of the
higher quality of services. 24.4. We store copies of all correspondence received from the
Clients to register exactly all received information.
25. Use of the “Cookie” files on the Internet-site
25.1. We use the “cookie” files to provide the functionality of the Internet site. A “Cookie” is a
special text file of a small size that is stored on the user's PC during the visit of the
Internet-site, using it we may recognize any particular users in case of the repeated visit of
the Site. Additional information related to the control and deletion of the “cookie” files is
provided on the site: www.aboutcookies.org
(http://www.aboutcookies.org). Please note that deletion of our “cookie” files may be the
reason for the access blocking to certain sections and functions of the Internet site.
26. Claims and notifications
26.1. If any claims and complaints arise regarding the operation of the Website you must,
first of all, as soon as possible to send your claim to the support service through the online
chat on the Website (telephone of the support service – 8(800)301-77-89 (24/7)) or to the
e-mail address– support@1win.xyz ).
26.2. The Client agrees that the record of a dispute to be stored on the server may be used
as proof for consideration of the claim.
27. Settlement of disputable situations
27.1. You may dispute any situation. We shall thoroughly and in good faith consider all
disputable issues in case of provision of any particular information – facts and arguments.
The disputable information with an attachment of facts and arguments must be provided in
the written form through the online chat on the Website (telephone of the support service –
8(800)301-77-89 (24/7)) or to the e-mail address of the support
service - security@1win.xyz). Within 14 days from the moment of receipt, the claim letter or
proposition will be considered, and the Client will receive a notification about the result of
consideration in the reply letter. In case of necessity to conduct any additional inspections
we shall be entitled to prolong the term to consider the request up to 30 days from the
moment of receipt thereof. Any prohibited language, any types of offenses and false data are
prohibited for use in the text of the letter.
28. Circumstances of the force majeure
28.1. We shall not be liable for any delays or non-fulfillment of obligations listed in the
Agreement in case if they shall be caused by any circumstances of the force majeure which
shall include any acts of God, war, civil commotion, industrial disputes, interruptions of work
of the public household networks, DDoS-attack or any other attacks in the Internet-network,
which shall be able to adversely affect the operation of the Website.
28.2. During the presence of circumstances of the force majeure, the activity of the Website
shall be deemed suspended and a delay for the fulfillment of obligations shall be applicable
for that period. We shall be obliged to use all available means to look for solutions which
would allow to completely fulfill their obligations towards the Clients until the end of
circumstances of
the force majeure.
29. Refuse from obligations
29.1. If we shall not be able to provide fulfillment of any obligations by the Client, or if we
shall not be able to use any legal remedy which we shall be entitled to it shall not be
considered as a refusal from those remedies or as a reason which relieves the Client from
the fulfillment of the obligations.
30. Severability
30.1 If any clause of the Agreement shall become invalid, illegal or if it shall lose its legal
power such provision shall be separated from the remaining part of the Agreement which
shall completely remain in force. In such cases, the invalid part shall be amended according
to the renewed norms.
31. Links
31.1 The Website may contain links to other resources beyond our control. We shall not be
liable for the content of the other sites, actions or omissions of their owners and the content
of any third-party advertisement and sponsorship. Any hyperlinks to the other sites shall be
provided exclusively for information purposes. The Clients shall use them at their own risk.
32. Bonus actions
32.1. An increased wager (win back) shall be only set on the money bonuses and shall only
cover the bonus amount. If the bonus shall constitute a percentage of the deposit, then the
wager shall cover the percent amount. The wager amount shall depend on the conducted
bonus action and shall be set by the Website.
32.2. Withdrawal of the money bonus is only possible subject to its complete win back.
In case of accrual of the money bonuses for registration or in other cases when the Client
shall not be required to pay any funds on the balance to obtain a bonus the withdrawal of the
bonus accrual shall not be possible before the first deposit.

Privacy Policy
1. Intro
This Privacy Policy applies to all Websites that we own and operate and all services we
provide, including our online and mobile services and products. For this Policy, we will call
them our ‘Websites’ and ‘Services’.
When we say ‘Personal Data’ we mean identifiable information about you, like your name,
email, address, telephone number, payment account details, payment information, support
queries, betting history, chat comments and so on. If you can’t be identified (for example,
when Personal Data has been aggregated and anonymized), then this Policy does not apply.
We may need to update this Policy from time to time. Where a change is significant, we will
make sure we let you know – usually by posting a notification on the Websites or sending
you an email.
2. What Data We Collect and How We Do That
When you visit our Websites or use our Services we collect and process your Personal Data.
The ways we collect it can be broadly categorized into the following:
Information you provide to us directly
When you visit or use some parts of our Websites and/or Services we might ask you to
provide Personal Data to us. For example, we ask for your contact information or certain
documents upon registration, during verification and anti-money laundering procedures or an
anti-fraud check, or when you contact us with questions or request support.
Information we collect automatically
We collect some information about you automatically when you visit our Websites or use our
Services, like your IP address, operating system, device type and settings, browser type and
settings, crash reports, system activity, and the date, time, and referrer URL of your request.
This information is useful for us as it helps us get a better understanding of how you are
using our Websites and Services so that we can continue to provide the best experience
possible. For example, using information from your browser we can figure out which
language you speak.
Some of this information is collected using cookies, similar tracking technologies and
third-party tools like Google Analytics.
We also collect details of the transactions you carry out with us and your account activity.
Information we get from third parties
Sometimes we might collect Personal Data about you from other sources, such as publicly
available materials or trusted third parties like our payment providers. We use this
information to supplement the Personal Data we hold about you, to better inform,
personalize and improve our Services, and to validate the Personal Data you provide.
3. Legal Grounds to Process Personal Data
Where we collect Personal Data, we will only process it when we have the legal basis for the
processing set out in applicable data protection laws. Such legal bases are:
The performance of a contract
We may process your Personal Data where it is necessary for the performance of a contract.
For example, when you register on the Website you enter into agreements with us or when
we take steps related to a contract, in particular, facilitation of transactions that take place on
the Websites. A legal obligation
Various laws and regulations impose certain obligations on us. To comply with them we have
to process your Personal Data, for example, to comply with anti-money laundering
legislation, responsible gaming regulations and the conditions of our gambling license.
The legitimate interests
Your Personal Data may be processed when we, other companies in our group of
companies or third parties have a business or commercial reason to process your Personal
Data.
Your consent in certain limited cases we process your Personal Data based on your consent,
for example, when it is required for direct marketing purposes.
4. How We Use Personal Data
Use of your Personal Data (Legal Basis):
To operate our Websites, ensure our Websites and Services work as intended and deliver
Services
you have requested (Performance of a contract Legitimate interest)
To determine if you may use certain Services, including when we check your age,
geographic location, identity or self-exclusion status, and to set up and operate your account
(Performance of a contract, Legitimate interest)
To perform legal duties, responsibilities, and obligations, to comply with any laws and
regulations that apply to us and with the conditions of our gambling license, and prevent
illegal activities, including money laundering and match-fixing (Legal obligation)
To support you, including assisting with the resolution of technical or payment issues or other
issues relating to the Websites or Services (Performance of a contract)
To enhance our Websites and Services, test and develop new features and carry out
technical analysis of our Websites and Services so that we can optimize your user
experience and provide you with more efficient tools (Legitimate interest)
To prevent, detect and report a crime, protect you, other users and us, for example, by
ensuring network and information security, mitigating security risks, detecting and preventing
any fraudulent or malicious activity, and make sure that everyone is using our Websites and
Services fairly and following the agreements (Legal obligation, Legitimate interest,
Performance of a contract)
To analyze and aggregate data, to prepare statistics, in particular, to produce aggregated
and anonymized analytics and reports, which we may use internally or share publicly or with
third parties (Legitimate interest)
To facilitate, manage and confirm financial transactions (Performance of a contract,
Legitimate interest)
To analyze your fraud risk and verify your credentials using third parties, including financial
institutions, identification verification agencies and credit reference agencies (Legal
obligation, Performance of a contract, Legitimate interest)
To assess your gambling activity for responsible gaming purposes (Legal obligation,
Legitimate interest, Performance of a contract)
To monitor betting activity and manage our risk and odds (Legitimate interest, Performance
of a contract)
To exercise our rights set out in the agreements or other agreements with you (Performance
of a contract)
To disclose information to companies in our group of companies following a restructure or for
internal administrative purposes (Legitimate interest)
To manage our relationship and communicate with you. This may include:
operational communications, like changes to our Websites and Services, information about
new features, bonuses and promotions, security updates, or assistance with using our
Websites and Services, marketing communications, and providing you with the information
you have requested from us or information we are required to send to you (Performance of a
contract, Legitimate interest, Your consent)
5. How We Can Share Your Personal Data
There will be times when we need to share your Personal Data with third parties. We will
disclose your Personal Data to:
o Other companies in our group of companies;
o Third-party service providers and partners who assist us in the provision of Websites and
Services which you have requested, for example, to those who support the delivery of or
provide functionality on Websites or for Services, or market or promote our Websites and
Services;
o Regulators, law enforcement agencies, government bodies, courts, fraud prevention
agencies, licensing bodies, eSports self-governing bodies or other third parties, where we
think it is necessary to comply with applicable laws or regulations or to exercise, establish or
defend our legal rights (where possible and appropriate, we will notify you of this type of
disclosure);
o Affiliates and other persons that introduce you to us;
o Other persons where we have your consent.
6. International Data Transfers
When we process and share data, it may be transferred to, and processed in, countries
other than
your country. These countries may have laws different from what you are used to. Where
Personal Data are processed in another country, we put safeguards in place to ensure your
Personal Data remains protected.
For individuals in the European Economic Area (EEA), this means that your data may be
transferred outside of the EEA. Where your Personal Data is transferred outside the EEA, it
will be transferred to countries where we have compliant transfer mechanisms in place to
protect your Personal Data, in particular, by implementing the European Commission’s
Standard Contractual Clauses to the contracts with the entities the data is transferred to.
7. Security
We are committed to protecting your Personal Data and have appropriate technical and
organizational measures in place, including:
o Data encryption. We encrypt all data that goes between you and us using
industry-standard TLS (Transport Layer Security), protecting your personal and financial
data. Your data is also encrypted when it is stored on our servers, and encrypted when we
transfer it between data centers for backup and replication.
o Limited access. We restrict access to personal information to our employees, contractors,
and agents who need that information to process it.
o Network protection. Multiple layers of security controls protect access to and within our
environment, including firewalls, intrusion protection systems and network segregation. Our
security services are configured, monitored and maintained according to industry best
practices. We partner with industry-leading security vendors to leverage their expertise and
global threat intelligence to protect our systems.
o Secure data centers. Our servers are located within enterprise-grade hosting facilities that
employ robust physical security controls to prevent physical access to the servers they
house. These controls include 24/7/365 monitoring and surveillance, on-site security staff
and regular ongoing security audits. We maintain geographically separated data replicas to
minimize the risk of data loss
or outages.
o Security monitoring. Our security team continuously monitors security systems, event logs,
notifications and alerts from all systems to identify and manage threats.
8. Data Retention
Some data you can delete whenever you like, some data is deleted automatically, and some
data we retain for longer periods when necessary. When the data is being deleted, we make
sure that your data is safely and completely removed from our servers or retained only in
anonymized form. Information is retained until you remove it
We offer a range of services that allow you to correct or delete data associated with or stored
in your account. For example, you can:
o Edit information about yourself,
o Delete a chat post, or
o Delete your account entirely.
We will keep this data in your account until it is not closed and for a period of five years to
allow us to meet our regulatory and legal obligations and defend ourselves against any
claims following the closure of your account (when applicable) or your last contact with us.
Information retained for extended periods for limited purposes
Sometimes business and legal requirements oblige us to retain certain information, for
specific purposes, for an extended period. For example, when a person self-excludes from
our Services, we will retain the Personal Data of this person for longer periods as required
for purposes of responsible gaming.
Reasons we might retain some data for longer periods include:
o to protect you, other persons, and us from fraud, abuse, illegal activity and unauthorized
access, for example, when suspect someone is committing fraud, is engaged in match-fixing
or launders money.
o to comply with tax, anti-money laundering and other financial regulations, to carry out
accounting or facilitate dispute resolution, for example, when we are party to a financial
transaction, including
when we receive your deposits and make payouts to you.
o to meet any comply with applicable law, regulation, legal process or enforceable
governmental request, or when we are required to enforce the agreements, including
investigation of potential violations.
o to ensure the continuity of our Services to you and other users.
o If you have directly communicated with us, for example, through a customer support
channel or providing feedback or a bug report.
We are committed to safeguarding the confidentiality of your personal information or data it
collects, uses and/or holds following the applicable data protection laws and regulations and
particularly, the provisions of the (country) Data Protection Laws and other applicable
International Data Protection Regulations like the General Data Protection regulation of
2016/679 (GDPR) (hereinafter ‘Data Protection Laws’).
9. Your Rights
You have certain rights relating to your Personal Data:
o to know what Personal Data we hold about you.
o to correct or ask us to correct inaccurate Personal Data concerning you.
o to access your Personal Data and request its copy in a machine-readable format, for
example, if you want to back it up.
o to object to our processing of your Personal Data where we are doing it for our legitimate
interests. Please note that we may still process your Personal Data where there are other
relevant lawful bases or where we have compelling grounds to continue processing in our
interests which are not overridden by your rights, interests or freedoms.
o to ask us to erase your Personal Data, including to delete your account, solely where (1) it
is no longer necessary for us to process it, (2) where you have withdrawn your consent and
your consent has been the legal basis for processing, (3) you have exercised your right to
object and there are no overriding legitimate grounds for the processing, (4) your Personal
Data has been unlawfully
processed, (5) or where erasing your Personal Data is required following a legal obligation.
Please, note that we will not erase and still will retain data, for instance, when Personal Data
needs to be kept for our legitimate interests that override your request, for compliance with a
legal obligation, or in case it is needed for the establishment, exercise or defense of legal
claims.
o to ask us to restrict processing of your Personal Data in certain circumstances.
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process the Personal Data. Please note, that we may still process your Personal Data where
there are other relevant lawful bases for us to rely on.
o to object to direct marketing and to any profiling (to the extent that it relates solely to direct
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o to complain to your local data protection authority.
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You can exercise your rights at any time by making adjustments to your account or by
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If you are not happy with how we are processing your Personal Data, please let us know by
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Rules on sports
1. AUSTRALIAN RULES FOOTBALL
1. The bookmaker accepts bets:
o on regular time of 80 minutes (four quarters of 20 minutes each or two halves of 40
minutes each) )
o on regular time including overtime (labeled “Including Overtime”).
The bookmaker bears no responsibility for any inaccurate declaration of the duration of a
match. Details shown in the “Sports” and “Live” sections are indicative only. The Customer
should check the rules against official sources.
2. If a match is interrupted before the expiration of 80 minutes, all bets thereon will be settled
at odds
of 1, except for those markets which had already been unconditionally determined at the
time the match was interrupted.
3. If a matching venue is changed then bets already placed will stand providing the home
team is still designated as such.
4. To Score First Goal. If the player has not participated in a match or is introduced as a
substitute after the first goal has been scored, all bets on this player will be deemed void.
Bets on players who had been substituted or sent off before the first goal was scored will
lose. If the first goal is scored by a player on whom no price has been offered, all bets on
other players will lose, except for the “Any Other Player” market. If a match has been
interrupted before the first goal is scored, all bets will be canceled.
2. AMERICAN FOOTBALL
1. The bookmaker accepts bets:
o on regular time (60 minutes of play consisting of four quarters of 15 minutes each);
o on regular time including overtime (labeled “Including Overtime”).
2. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except
for those markets which had already been determined at the time the match was interrupted.
3. At least 55 minutes of play must elapse for bets to stand. In this event, all bets will be
settled based on the results at the time the match was stopped.
4. For bets on “Higher at The End of the Tournament” markets, if the teams fail to qualify
from the group, bets will be settled based on their respective places within the group. If
teams take equal places, bets will be settled based on their score.
5. Highest Scoring Quarter. If it is impossible to determine the highest scoring quarter
unconditionally (i.e. if two or more quarters end with the same score), bets on such quarters
will be settled at odds of 1. Bets on other quarters will be deemed lost.
6. Highest Scoring Half. If both halves end with the same score, bets will be settled at odds
of 1.
7. If a match including overtime ends in a draw, W1 and W2 bets will be settled at odds of 1
(stakes will be refunded), while bets on total and handicap markets will be settled based on
the match result.
3. BADMINTON, TABLE TENNIS, BEACH VOLLEYBALL
1. If the start of a match is delayed or postponed for any reason, all bets will stand until the
match or the tournament in which the match features has concluded or until the withdrawal
of one of the participants.
2. If a match is interrupted due to the withdrawal or disqualification of either team in the first
game/set, all bets will be settled at odds of 1, except for those markets which had already
been unconditionally determined at the time the match was interrupted. Bets on the match
winner will be settled at odds of 1 in this case.
3. No bet will be canceled because of a misprint in the initials of a sportsman/sportswoman
(for example, B. Smith instead of A. Smith). In this event, bets will stand.
4. "Match Winner". If any of the players named in the outcome is substituted before the start
of the match, all bets shall be deemed void.
5. Handicaps and totals for the aforementioned sports must be specified in points except for
“Handicap by Sets” and “Total Sets” markets.
6. "Winner". The sportsman/sportswoman (the team) who takes first place in the tournament
will be considered the winner. If the sportsman/sportswoman withdraws from the tournament
before it begins, bets on that sportsman/sportswoman will be settled at odds of 1.
4. BASKETBALL
1. The bookmaker accepts bets:
o on regular time (the time of play may be 48 minutes consisting of four quarters of 12
minutes each or 40 minutes consisting of four quarters of 10 minutes each; NCAA – two
halves of 20 minutes each);
o on regular time including overtime (labeled “Including Overtime”). Bets on Stats include OT
unless stated otherwise. Other betting terms may be specified in the betting section.
2. If a match starts but is not completed, all bets on the match will be settled at odds of 1,
except for those markets which had already been determined at the time the match was
interrupted.
3. If the duration of a match is 40 minutes, at least 35 minutes must be played for bets to
stand. If the duration of a match is 48 minutes, at least 40 minutes must be played for bets to
stand. In these cases, all bets will be settled based on the results at the time the match was
interrupted.
4. NBA teams may be shown in direct order (home-away), as well as in a reversed order. If
the latter is the case, no stakes are refunded.
5. The Customer should check the rules of basketball friendlies (whether a cup or club
friendlies) through official sources. If friendly ends in a draw (the rules of the match have
been changed), bets on the winner will be settled at odds of 1. However, bets on total and
handicap markets will be settled on the result.
6. In basketball cup matches, the overtime awarded based on the aggregate results of two
matches only counts for the “To Qualify for The Next Round”, “To Qualify for Another
League”, “Winner” and similar markets.
7. If a basketball match ended in a draw, the “Will There Be Overtime? - Yes” bet wins and
the “Will There Be Overtime? - No” bet loses.
8. "Half-Time/Full-Time". In the “Sports” section “W” stands for the win and “X” stands for the
draw. The outcome of the first half is specified first and is followed by the outcome after
regular time. For example, W1W2 means that the first team (W1) will win the first half and
the second team (W2) will win the match in regular time.
9. "Highest Scoring Quarter". If the highest-scoring quarter is impossible to determine
unconditionally (i.e. when two or more quarters have ended with the same result), bets on
such quarters will be settled at odds of 1. Bets on оther quarters will lose (when the total of
the fourth quarter is settled, no points scored in overtime will count).
10. "Highest Scoring Half". If both halves have ended with the same result, bets will be
settled at odds of 1 (when the total of the second half is settled, no points scored in overtime
will count). 11."Team... To Win Both Halves – Yes". When the total of the second half is
settled, no points scored in overtime will count. "Team... To Win Both Halves – No". The bet
will win if the team specified has drawn or lost at least one half.
12. "Each Team Will Score Over 72.5 – Yes". The bet will win if the total scored by each
team during the match amounts to 73 or more.
13. "Each Team Will Score Over 72.5 – No". The bet will win if at least one of the teams has
not reached the quoted total.
14. "Total For Each Quarter Over 32.5 – Yes". The bet will win if the total number of points
scored in each quarter is 33 or more.
15. "Handicap By Quarters". For example, “2 Handicap By Quarters -2.5”. The final score is
81:102 (17:22, 26:25, 18:20, 20:35), the score by quarters is therefore 1:3 (0:1, 1:0, 0:1, 0:1
respectively). The bet loses as when the handicap to Team 2 is applied, the score by
quarters is 1:0.5.
16. "Winning Margin 6-10". Bet will win if the score margin is within the range of 6-10 points.
For example: the match score is (85:90), the score margin is 5 points – the bet "Winning
Margin 6-10" will lose.
5. BASEBALL, SOFTBALL
1. Bets on baseball matches are accepted on the regular time unless otherwise stated.
The names of the starting pitchers will be taken into consideration at the time of bet
acceptance if the names are specified concerning the event. Both listed pitchers must start
and each pitch at least once for bets to stand. If any of the listed pitchers fail to start for any
reason, all bets on this game will be deemed void. If the starting pitchers are not listed, bets
will be accepted regardless of who those starting pitchers are.
2. The team which bats at the bottom of an inning shall be treated as the home team
notwithstanding the venue of the game.
3. All bets are settled on the official match results including all extra innings (except bets
made on the parts of the match).
4. All bets stand if at least five full innings or 4.5 innings have been played. If fewer than 4.5
innings
have been played, the bookmaker will settle bets on the “Team To Win” and “To Qualify For
The Next Stage” markets and other markets which had already been unconditionally
determined at the time the match was stopped. Other bets on this match will be settled at
odds of 1.
5. Pre-match Markets. If a baseball match does not start at the specified time and the official
website confirms that the match has been postponed, all bets on this match will be settled at
odds of 1.
6. In-Play Markets. If a match is stopped (interrupted) and proceeds within 72 hours, all bets
will stand until the conclusion of the match. If the match is not concluded within 72 hours, all
bets will be deemed void, except for those markets which had already been determined.
7. Softball is a team ball game and a variant of baseball played with a larger ball on a
smaller field. Teams play seven innings in an official match. If the score is tied, extra innings
are awarded.
6. BIATHLON
1. "To Be Higher". Predict which of the two named biathletes (or teams in the relay) will finish
higher in the final ranking. If both contenders fall out of the race or if one contender fails to
start, bets will be settled at odds of one. If any contender fails to cross the finish line, all bets
on them will be deemed lost.
7. BOXING, MARTIAL ARTS
1. The start of a bout is signified by the sounding of a bell before the first round.
2. If a bout is declared a no-contest or if a bout is stopped for any reason before a winner
has been determined, all bets will be deemed void. If the result of a bout has already been
determined, bets will be settled based on the declared results.
3. If the number of rounds is changed, bets on the outcome of the bout will stand, but bets
on the number of rounds will be settled at odds of 1.
4. “Total Rounds”. The Customer should predict the number of rounds in the bout. Only
completed rounds will be taken into account for bet settlement purposes.
5. If an athlete does not enter the ring after the sounding of the bell at the start of a round,
the bout is
deemed to have ended in the previous round.
8. BICYCLE RACING
1. The start of the first qualifying round will be regarded as the start of the tournament.
2. "Match-Up" markets (sportsmen or teams). Both opponents must cross the official starting
line for bets to stand.
o If any contender drops out of competition for any reason, their opponent will be declared
the winner.
o If one or both riders fails to cross the official starting line, bets will be settled at odds of 1.
o If both riders retire from a race, the rider who has completed the most laps will be deemed
the winner.
o If both riders drop out on the same lap, the winning odds will amount to 1.
3. "To Be Higher". The Customer should predict which of the two riders (or teams) will finish
higher in the final ranking.
4. If several riders have an equal time in the final ranking, the one who takes the higher
position will be declared the winner.
9. WATER POLO
1. All bets are settled on the final result at the end of regular time (32 minutes consisting of
four quarters of 8 minutes each).
The bookmaker bears no responsibility for any inaccurate declaration of the duration of a
game. Details shown in the “Sports” and “Live” sections are indicative only. The Customer
should check the water polo rules against official sources.
2. Extra periods and penalty shootouts will only count for the “Qualify”, “Win” and similar
markets.
3. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except
for those markets which had already been unconditionally determined at the time the match
was interrupted. 4. At least 30 minutes of play must elapse for bets to stand. In this event, all
bets will be settled based on the results declared at the time the match was interrupted.
10. VOLLEYBALL
1. If a match starts but is not completed, all bets on this match will be settled at odds of 1,
except for those markets which had already been unconditionally determined at the time the
match was interrupted.
2. If a set is not played to the end, those outcomes which had already been unconditionally
determined at the time of interruption will count for betting purposes. All other bets will be
settled at odds of 1. If a set is played to the end, but the match is not concluded, bets on this
set will stand.
3. Volleyball handicap and total markets are specified in points, except for Sets Handicap
and Total Sets.
4. "Score by Sets". In the “Sports” section the relevant columns are titled 3:0, 3:1, etc.
5. "Race To 3 (5 etc.) Points". The Customer should predict which team will be the first to
score the specified number of points in a set. If any participant refuses to continue for any
reason before they or their opponent scores the quoted number of points, bets will be settled
at odds of 1.
6. "Tie-Break – Yes/No". The Customer should predict whether there will be the fifth set. The
bet “Tie-Break - Yes” will win if there is a fifth set.
11. HANDBALL
1. Bets are settled on the result at the end of regular time (60 minutes of play consisting of
two periods of 30 minutes each).
2. Overtimes and penalty shootouts will only count for the following markets: “To Qualify For
The Next Round”, “To Qualify For Another League”, “Win” and similar.
3. In-Play Betting. If a match is not concluded, all bets thereon will be settled at odds of 1,
except for those markets which had already been unconditionally determined at the time the
match was interrupted.
12. GOLF
1. Major golf tournaments may last for three or four days and the total number of holes is
usually 72.
2. The player must tee off to be considered an active participant. If the golfer refuses to
continue, all bets on them will be deemed lost.
3. "To Win The Tournament". The golfer who takes first place in the tournament will be
considered the winner. The winner is determined after a play-off if such a stage is stipulated
by the rules of the tournament.
13. DARTS
1. "Match Betting". If a match starts but is not completed, the player progressing to the next
round will be deemed the winner. However, bets on a specific set, leg and handicap as well
as special bets will be void unless the specific outcome of a particular bet has already been
determined.
2. Handicaps and totals in a darts match are specified in sets unless otherwise stated in the
“Sports” section. 180 is the highest possible score from three darts thrown per visit to the
board.
14. CURLING
1. Bets on curling matches are accepted including extra ends unless otherwise stated. A
game consists of 10 ends. If the teams are tied after 10 ends, an extra end is played. The
winner of the extra end is declared the winner of the match.
2. When no stone reaches the house or when two stones of the opposing teams being the
closest to the center of the house rest at the same distance from the center of the house, the
score of the end will be 0:0.
3. If a match starts but is not completed, all bets on the match will be settled at odds of 1
except for those markets which had already been determined at the time the match was
interrupted.
4. All bets stand providing there have been at least five full ends played. In this event, all
bets will be settled on the result at the time the match was stopped.
5. The team loses regardless of the score if they fail to take all their shots in time (teams
alternate to deliver eight stones during one end).
6. All bets are settled on the official results, including extra ends (except bets made on the
parts of the match).
15. CRICKET
1. Bets are settled based on the official result declared by the governing body of the match
or tournament in question.
2. If a match is interrupted and is not completed, bets thereon will be settled at odds of 1
except for those markets which had already been unconditionally determined at the time the
match was interrupted.
3. In case of determining the winner in a match using the D/L method, bets on the outcomes
of "1x2" and "Winner of the Match" are calculated according to the results of the D/L method.
Other outcomes are calculated according to the actual score of the match.
4. Bet "Best Batsman" – the player with the most runs in the match wins.
5. Bet "Best Bowler" – the player with the most wickets in the match wins. If this score is
equal, the next criterion is ECON - the player with the most wickets and the lowest ECON
wins. In case the players have the same number of wickets and ECON, the best bowler is
determined by the number of runs conceded.
6. Bet “Individual Total Runs” in first X overs. If D/L method was used, the bet is settled
according to overs that were completed before the end of the match.
16. BEACH FOOTBALL
1. All bets will be settled on the result at the end of regular time (36 minutes of play
consisting of three periods of 12 minutes each).
The bookmaker bears no responsibility for any inaccurate declaration of the duration of a
match. Details shown in the “Live” or “Sports” sections are indicative only. The Customer
should check the rules against official sources.
17. RUGBY
1. All bets will be settled on the result at the end of regular time (an 80-minute match
consisting of two halves of 40 minutes each).
The bookmaker bears no responsibility for any inaccurate declaration of the duration of a
match. Details shown in the “Live” or “Sports” sections are indicative only. The Customer
should check the rules against official sources.
2. Overtimes and penalty shootouts will only count for bets on the “To Qualify For The Next
Round” and “Win In The Tournament” markets.
3. A match must be played completely for bets to stand, unless the market had already been
determined at the time the match was stopped.
18. SQUASH
1. If a match starts, but is not completed for any reason (for example if a player retires or is
disqualified), the outcomes which had already been unconditionally determined at the time
the match was interrupted (for example, the outcome of the first game, first game total, etc.)
will count for settlement purposes. All other bets will be settled at odds of 1.
2. By the decision of the body which organizes the event, the number of games in a match
may vary from three to five and the match continues until three games are won.
19. SNOOKER
1. Match Betting. If a match is interrupted, a player who has qualified for the next round shall
be considered the winner as long as at least one frame has been completed.
2. Frame Betting, Handicap Betting, Specials. All frames required to determine the winner of
a match must be completed for bets to be settled. If the winner is determined before the
completion of the match on any grounds, all bets on frames and handicaps and also special
bets will be settled at odds of 1, except for those bets which have already been
unconditionally determined.
3. If any player forfeits in any frame, handicap and total bets in this frame will be settled at
odds of 1. 4. "First Potted Ball – Blue". The bet will win if the blue ball is the first colored ball
legally potted (the colors are yellow, green, brown, blue, pink, black).
20. TENNIS
1. If a player withdraws (or has been disqualified) before the match starts, stakes will be
refunded. .
2. If the start of a match is delayed or if a match is postponed for any reason, all bets will
stand until the conclusion of the match or the conclusion of the tournament in which it is a
part.
3. Bets will stand in the following cases:
o a change in playing surface;
o a change of venue;
o a change from an indoor venue to an outdoor venue.
4. If a match is interrupted due to the withdrawal or disqualification of a player, all pre-match
bets are subject to return (settled at odds of 1). LIVE bets also will be canceled (settled at
odds of 1) except for bets on outcomes that had already been unconditionally determined at
the time the match was interrupted.
5. Handicaps and totals in a tennis match are specified in games.
6. If a game is not completed for any reason (for example, when the match is interrupted and
not completed, a player refuses to continue or is disqualified, etc.), bets on this game will be
settled at odds of 1.
7. In the deciding set of a tennis match, handicaps and totals are settled based on the score,
while for bets on match handicaps and totals the deciding set is considered as one game.
For example, Grönefeld/Peschke – Niculescu/Zakopalová. Total Under 21.5. The score is
(6:3, 3:6, 4:10 points). The third set will be considered as one game. The total will be
6+3+3+6+1=19. The bet wins.
8. In respect to tennis matches labeled “champ. tie-break” or “super tie-break”, handicaps
and totals in the match will be settled including the score in any super tie-break.
For example, Grönefeld/Peschke vs. Niculescu/Zakopalová (champ. tie-break). Total Under
21.5. The score of the match is (6:3; 3:6; 4:10 points).
The total here amounts to 6+3+3+6+4+10=32. The bet loses.
In certain tournaments, a super tie-break (champion's tie-break) is played instead of a final
deciding set. The player (pair) who first scores 10 points will be declared the winner of the
match provided that they beat their opponent by at least a two-point margin.
9. "Correct Score" (score based on sets). The respective bets in the “Sports” section are 2:0,
2:1, etc.
10. "Winner". The player (team) who takes first place in the tournament will be deemed the
winner. If a player withdraws before the start of the tournament, bets on that player will be
settled at odds of 1.
11. "Win In The Game". The Customer should determine who will win the specified game.
Games within each set are numbered consecutively. For example, if the 2nd set ended with
a score of 6:1, bets on the “8th Game 2nd Set” will be settled at odds of 1 as there has been
no eighth game.
12. A tie-break will be regarded as a single separate game.
“W 1/2 With Any Other Score”. This bet implies that a player will win a tie-break after a score
of 6:6 (or a super tie-break after a score of 9:9).
Example 1. Klein (Australia) vs. Klec (Slovakia). W1 With Any Other Score.
o The tie-break ends with the score (7:3) – the bet loses.
o The tie-break ends with the score (8:6) – the bet wins (as Player 1 won after a score of
6:6).
21. FLOORBALL
1. Floorball is a type of floor hockey that is played indoors on a hard rink using a plastic ball
with holes in it.
2. All bets are settled on the result at the end of regular time (60 minutes of play consisting
of three periods of 20 minutes each).
The bookmaker bears no responsibility for any inaccurate declaration of the duration of a
match. Details shown in the “Sports” and “Live” sections are indicative only. The Customer
should check the rules against official sources.
3. Extra time and penalty shootouts will only count for the following markets: “To Qualify (For
The
Next Round)”, “Winner Of The Tournament” and similar.
22. FOOTBALL
1. Bets on football matches (including cup matches) are accepted on the regular time
specified in the rules (90 minutes of play consisting of two halves of 45 minutes each plus
injury time) unless otherwise stated in the “Sports” section (“extra time”).
Extra time and penalty shootouts will only count for the markets “To Qualify (For The Next
Round)”, “League Promotion/Relegation”, “Winner Of The Tournament” and similar.
2. At least 80 minutes of play must elapse for bets to stand except for markets that had
already been unconditionally determined at the time the match was stopped.
3. Format of friendly matches.
FIFA rules in respect to the duration of friendly youth matches:
o for U18, U17, U16, U15 teams – 80 minutes (two halves of 40 minutes each);
o U14 teams – 70 minutes (two halves of 35 minutes each), all 70 minutes of play must
elapse for bets to stand;
o U13 and U12 teams – 60 minutes (two halves of 30 minutes each), all 60 minutes of play
must elapse for bets to stand.
The rules of friendlies are determined before the start of a tournament. The Customer should
check the rules against independent sources of information before placing bets on friendlies.
4. Bets on the “To Be Higher At The End Of The Tournament” market in respect to the World
Cup and UEFA European Championship will be settled subject to the stages to which the
teams progressed.
5. Bets on the team to score more goals and the team to score (concede) most (fewest)
goals in respect to the World Cup and UEFA European Championship will be settled
including extra time, but excluding penalty shootouts. If the teams have scored (or
conceded) an equal number of goals, bets will be settled at odds of 1.
6. Bets on football matches labeled “extra time” will be settled excluding penalty shootouts.
Bets on penalty shootouts are accepted separately.
7. “First Corner – Team”. Which team will be the first to take a corner kick?
8. “More Corners – Team”. Which team will take the most corner kicks in the match?
9. “Total Corners Over/Under”. The Customer should predict whether the total number of
corner kicks in the match will be more or fewer than the specified number.
10. Bets on Yellow Card. Yellow Card total, Yellow Card handicap – only warnings to field
players and the goalkeeper are counted. When counting the number of yellow cards in a
match, a second warning that resulted in the automatic player sent-off, is not taken into
account. Yellow and red cards shown to the field players and the goalkeeper after the final
whistle will not count towards bet settlement.
11. Bets on “Yellow/Red Card” (also referred to as YRC or Cards) will be settled in the
following manner: a yellow card is counted as one card; a red card is counted as two yellow
cards. The second yellow card for the same player will not be counted and will be regarded
as one red card. This means that one player can have a maximum of three cards per match.
12. The number of yellow and red cards, corner kicks and hits of the crossbar/posts will be
determined subject to video footage. In the event of a lack of video footage, or its
interruption, the number of yellow and red cards and corner kicks will be taken from official
sources. A substitution made in the 46th minute according to the official source will be
regarded as a substitution made in the half-time break. A corner kick that was retaken will be
regarded as just one corner kick for bet settlement purposes. Only those corner kicks which
have been taken will count towards the settlement of bets on Total Corners.
13. Bets on penalty shootouts. If the fifth penalty kick is not taken in a penalty shootout, then
the following markets will be refunded:
“Team 2 To Score Their 5th Penalty - No”;
“Team 2 To Score Their 5th Penalty - Yes”.
14. “Player To Score First Goal And Team To Win With The Score”.
The Customer should predict which player will score the first goal and the score at the end of
regular time (including stoppage time). If a player does not participate in the match or is
introduced as a substitute after the first goal has been scored, bets will be settled at odds of
1. If the first goal is own
(a player scores in their own team’s net), bets on the player who has scored this goal will be
settled at odds of 1. If a match is interrupted after the first goal has been scored and is not
concluded within the timeframe stipulated in the rules, bets on the player who scored this
goal will be settled at odds of 1.
Bet 1 “Adam Lallana To Score First Goal And Team 1 To Win With The Score 1-0 - yes” Bet
2 “Dejan Lovren To Score First Goal And Team 1 To Win With The Score 1-0 - yes” ”
Example 1.
Adam Lallana scored the first goal and Team 1 won with a score of 1-0:
bet 1 wins;
bet 2 losses.
Example 2.
Adam Lallana did not enter the field of play and Team 1 won with a score of 1-0:
a stake of bet 1 is refunded;
bet 2 losses.
15. Cards. Statistics. Bets will be settled depending on the events during regular time. No
card will count unless it is shown to a player on the pitch.
First Card. Bets will be settled on what occurred in the designated interval of the match. A
red or yellow card must be shown in the designated interval. No card will count if an
infraction which later resulted in a caution (or dismissal) happened in the designated interval,
but the card was shown after the designated interval.
Total Cards. Bets will be settled including added (stoppage) time. Extra time will not count
unless otherwise stated. Only one card will count for a second bookable offense. This means
that if a yellow card is immediately followed by a red card, only one card will count for betting
purposes. Accordingly, a player may not receive more than two cards per match.
Last Card. If there are no cards in the match, the selection “No Cards” will win. All other bets
will lose. If two or more players are involved in a single incident, the market will be settled
based on the last card shown.
16. Bet "Team 1 will score its first goal before 78:00 minutes - Yes" - the Customer should
predict that the 1st team will score its first goal within this period of time. If a goal is scored in
the 78th minute, it will be taken into account when calculating this bet.
17. "Penalty and sent-off – Yes". The bet will win if there was both a penalty and a sent-off in
the game.
18. The outcome "a player will score a goal..." The bet will be deemed a win if the player
enters the pitch and scores a goal. An own goal will not count.
- the bet was made in a pre-match: if the player does not enter the pitch, the bet will be
settled as a refund. Bets are only valid for the main squad players, i.e. if the player
substitutes another one and a bet is placed on him in the pre-match, the bet will be settled
as a refund.
- the bet was placed during the game: if the player enters the pitch, bets will be settled
according to the number of goals he has scored.
23. FUTSAL
1. All bets are settled on the result at the end of regular time (40 minutes of play consisting
of two periods of 20 minutes each).
The bookmaker bears no responsibility for any inaccurate declaration of the duration of a
match. Details shown in the “Sports” and “Live” sections are indicative only. The Customer
should check the rules against official sources.
2. Extra time and penalty shootouts from the 6-meter mark will only count for the following
markets: qualifying for the next round, winner of the tournament, and similar.
3. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except
for those markets which had already been unconditionally determined at the time the match
was interrupted. 4. At least 35 minutes of play must elapse for the match to be declared
official. In this event, all bets will be settled on the result at the time the match was stopped.
24. FIELD HOCKEY
1. All bets are settled on the result at the end of regular time (70 minutes of play consisting
of two periods of 35 minutes each or four periods of 17 minutes 30 seconds each).
The bookmaker bears no responsibility for any inaccurate declaration of the duration of a
match. Details shown in the “Sports” and “Live” sections are indicative only. The Customer
should check the rules against official sources.
2. Extra time and penalty shootouts will only count for the following markets: qualifying for
the next round, winner of the tournament, and similar.
3. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except
for those markets which had already been unconditionally determined at the time the match
was interrupted.
4. Indoor Field Hockey is an indoor variant of field hockey. A match consists of 2 periods of
20 minutes each.
25. ICE HOCKEY
1. Bets on markets in the “Sports” section are accepted on regular time (60 minutes of play
consisting of 3 periods of 20 minutes each) unless otherwise stated (including overtime if
labeled “With OT”, or including overtime and penalty shootouts if labeled “Including Overtime
And Penalty Shootouts”).
2. Bets on markets in the “LIVE” section are only accepted on regular time, unless otherwise
stated. LIVE bets on matches labeled “Overtime” count overtime only and don’t count
penalty shootouts.
LIVE bets on KHL and NHL matches are accepted:
o on regular time;
o on regular time including overtime (labeled “With OT”);
o on regular time including overtime and penalty shootouts (labeled “Including Overtime And
Penalty Shootouts”).
Example 1. Buffalo Sabres – Toronto Maple Leafs (Including Overtime And Penalty
Shootouts). In this case, bets are accepted on regular time including overtime and penalty
shootouts. The score of the match is 2:3 (1:0, 1:1, 0:1, 0:0, 0:1). All bets will be settled based
on the final score of 2:3. The total number of goals for betting purposes is 5.
Example 2. Buffalo Sabres – Toronto Maple Leafs (With OT). In this case, bets are accepted
on regular time including overtime. The final score for betting purposes will be 2:2 (1:0, 1:1,
0:1; 0:0). The total number of goals for betting purposes is 4. W1 and W2 bets will lose.
Example 3. Buffalo Sabres – Toronto Maple Leafs. In this case, bets are only accepted at the
regular time. The final score for betting purposes is 2:2 (1:0, 1:1, 0:1). The total number of
goals for betting purposes is 4. W1 and W2 bets will lose.
3. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except
for those markets which had already been determined at the time the match was stopped.
4. At least 55 minutes of play must elapse for bets to stand. In this case, all bets will be
settled based on the result at the time the match was stopped.
5. NHL, AHL, CHL, OHL, WHL and East Coast Hockey League teams may be shown in
direct order
(home – away) and in a reversed order. If the latter is the case, no stakes are refunded.
6. “Total”. Where penalty shootouts are taken into account, all goals scored in the shootout
by the winning team will be regarded as one goal for settlement purposes, while the goals
scored in the shootout by the losing team will be regarded as zero goals.
7. “Goal From 1 To 7 Minute”. If the goal is scored at 7 minutes 00 seconds, it is deemed to
have been scored in the 8th minute.
8. Bets on the following markets are settled based on the final record or bracket of the body
that officially organizes the event: “Higher At The End Of The Tournament”, “Winner Of The
Championship”, “Winner Of The Group”, “Scored Points”, “Scored Goals” and “Conceded
Goals”. 9. “Team To Win And Total Under/Over”. The Customer should predict which team
will win the match and how many goals will be scored (more or fewer than the specified
number). Bets on NHL and KHL matches, as well as on matches that form part of other
championships and international tournaments, are accepted on regular time.
10. “Race To 3 (5 etc.) Points”. The Customer should predict which participant will be the first
to score the specified number of points in the match. If any participant refuses to continue for
any reason before they or their opponent scores the specified number of points, bets will be
settled at odds of 1.
11. “Team 2 To Win In Overtime - No". The bet will win if either no overtime takes place or
Team 2 loses in overtime. Bets on the win in a penalty shootout are settled in the same
manner.
12. “Overtime win”. The winner must be determined in overtime (OT).
The score is (0:0; 1:1; 1:0) – the bet loses.
The score is (0:0; 1:1; 0:0; 0:1) – the bet wins.
The score is (0:0; 1:1; 0:0; 0:0; 1:0) – the bet loses.
26. BOWLS
1. Bets are accepted on sets and matches. In a match, all sets must be played. If the winner
is determined before the completion of a match for any reason, bets on sets will be deemed
void
unless further play affects the result.
2. If the winner has been determined before all sets are completed, bets on the winner of the
match will be settled based on the official result provided that at least one end has been
played to its conclusion.
3. In the event of any of the named players in a match changing before the match starts then
all bets will be void.
27. FORMULA ONE, MOTORBIKES, SPEEDWAY
1. If a race is not completed and the official result has not been declared, all bets will be
deemed void except for markets that have already been determined.
2. Bets will be settled subject to the classification of the International Automobile Federation
(FIA) immediately after the last race of the season.
3. “Head-To-Head”. The Customer should predict which of the two named drivers will
perform better. The driver who finishes in the higher place in the race (in the final
classification) will be deemed to have performed better.
Both drivers must start the race for bets to stand. If both drivers fail to finish, bets will be
settled based on the number of laps completed.
If both drivers retire from the race, the driver who has completed more laps will be deemed
to have performed better. If both drivers retire after an equal number of laps, bets will be
settled at odds of 1. If a driver fails to complete their fastest lap (fail to show the qualification
time), their place shall be determined based on the final grid positions.
28. Counter-Strike: (GO)
1. Markets will be settled based on officially published results.
2. If the fixture is listed incorrectly, we reserve the right to void betting. In case of a walkover
or retirement, all undecided markets are void.
3. If a match or map is not finished, all undecided markets are void.
4. If a match or map is replayed due to a disconnection, or technical issues which are not
player-related, all undecided markets will be void. The replayed match or map will be
handled separately.
5. If the standard number of maps is changed or differs from those offered for betting
purposes, we reserve the right to void betting.
6. All offered markets are calculated including overtime unless it’s stated otherwise.
29. Dota 2
1. Markets will be settled based on officially published results.
2. If the fixture is listed incorrectly, we reserve the right to void betting. In case of a walkover
or retirement, all undecided markets are void.
3. Markets will be settled based on officially published results.
4. If the fixture is listed incorrectly, we reserve the right to void betting.
5. In case of a walkover or retirement, all undecided markets are void.
6. If a match or map is not finished, all undecided markets are void.
7. If a match or map is replayed due to a disconnection, or technical issues which are not
player- related, all undecided markets will be void. The replayed match or map will be
handled separately.
8. If the standard number of maps is changed or differs from those offered for betting
purposes, we reserve the right to void betting.
9. Map – first aegis: the bet is settled based on who picks up the aegis, and not on who kills
Roshan.
10. Map – first tower: any method of destroying the tower counts (destroying the tower by
creeps, destroying the tower by the enemy, or denying the tower by your player).
11. Map - first barrack: any method of destroying the barrack counts (destroying the barrack
by creeps, destroying the barrack by the enemy, or denying the barrack by your player).
30. LEAGUE OF LEGENDS
1. Markets will be settled based on officially published results.
2. If the fixture is listed incorrectly, we reserve the right to void betting. In case of a walkover
or retirement, all undecided markets are void.
3. Markets will be settled based on officially published results.
4. If the fixture is listed incorrectly, we reserve the right to void betting.
5. In case of a walkover or retirement, all undecided markets are void.
6. If a match or map is not finished, all undecided markets are void.
7. If a match or map is replayed due to a disconnection, or technical issues which are not
player- related, all undecided markets will be void. The replayed match or map will be
handled separately. 8. If the standard number of maps is changed or differs from those
offered for betting purposes, we reserve the right to void betting.
Responsible gaming
Responsible gaming is an important part of the policy to service the Clients, because of that
we pay much attention to problems which may arise in the outcome of addiction to the
gambling. We believe it is our direct duty to protect the players from any excessive aptitude
for gambling and not to allow any minors to participate in gambling.
It is our desire for our service to be as comfortable and functional as possible, to perfectly fit
for amusing leisure. Unfortunately, gambling being a spectacular hobby may become a
problem for some players.
We completely support and uphold the internationally accepted responsible gaming policy as
well as do everything for our Clients to enjoy the safe and spectacular game, not losing
control.
Keeping of control
Gambling in a bookmaker's office is just an amusement, a good way to spend some leisure
time, to enjoy the game of the favorite team, and to find some like-minded persons amongst
the other participants of betting. While enjoying your leisure time and watching the matches
and participating in gambling you, nevertheless, must keep in mind that caution must be
exercised.
Every betting participant must always remember:
· gambling is just a way of leisure time and not a way to earn money, you must never lose
common sense;
· if you lose you should not immediately try to win back because there is always a chance to
win next time;
· you must only start the game on the condition that you will only spend the readily available
amount and no more;
· always pay attention to the time and amount of money you spent on the game.
Prevention of the gaming addiction
Amongst the majority of people for whom gambling is just an amusing way of leisure, there is
a small part of players who suffer from gaming addiction. The outcomes of the most recent
researches demonstrate that only an insignificant part of adults face the problem called
gaming addiction. But we pay much attention to that problem and suggests that the betting
participants to always remember that:
· gambling is based on the probability law so there are no «formulas» and «systems» which
would guarantee the winning;
· the wish to play must originate exclusively from yourself;
· gambling is an amusement and not a way to get reach fast or to pay debts;
· you should always pay attention to the amount of money you spend on the game;
· you must always know the game rules when you play.
It is difficult to differentiate between a healthy game passion and a sick addiction. But there
are some signs which may witness that the betting participants start to have problems.
You are invited to answer 10 questions. If the answer at least 5 of them is affirmative the
probability is high that you already have a gaming addiction.
· Are you seriously involved in gambling?
· Are the amounts of your betting constantly increasing?
· Do you borrow money for gambling?
· Do you often play longer than you planned?
· Do frequent visits to the betting office adversely affect your reputation?
· Do you experience irritation or disappointment when you are not able to participate in
betting?
· Is participation in gambling a way to escape problems for you?
· Do you often have to win back?
· Did you try to control the amount of betting, time spent in the gambling venue but in vain?
· Don’t you tell your relatives about your passion for gambling?
Pieces of Advice to control the gambling
Define for yourself in advance the time you will spend for the game in the betting office;
Determine for yourself the maximum amount which you are ready to lose and do not go
above it; Never borrow the money for gambling;
Try to find a new hobby and combine it with the game;
Never visit any gambling venues in a bad mood, if you are depressed or distempered.
Self-exclusion from the game
Should you wish to close your 1win account, please contact our Customer Support. In the
majority of cases, there will be the option for you to reopen your account. However, should
you request a
permanent closure, then we shall honour this request in all circumstances and reopening
shall not be permitted.
Find further support online
There are some other charities and associations that can provide help and advice:
https://www.gamblingtherapy.org/
https://www.gamcare.org.uk/
https://www.gamblersanonymous.org.uk/

Refund policy
No refund can be completed once the deposited financials (including the bonus) have been
used within the process of gambling.
A refund request will only be considered if it is requested within the first twenty-four (24)
hours of the
alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a
minor) has accessed his/her Player Account.
We reserve the right to withhold any refund or reverse transaction until the identity of the
Player Account User is adequately established to our satisfaction. You agree to provide, in
case of our demand, a notarized identification, or any other certified identification following
the applicable laws of the player's jurisdiction. If such notarized or certified identification is
not provided within thirty (30) days of our request, then such refund or reverse transaction
shall not be effected, Your Player Account shall be closed and You shall forfeit all funds in
Your Player Account, such decision shall be final, binding and not subject to appeal.
A player should play using a fair method on all games and should not in any way affect the
outcome of that game. This includes using computer aids, mathematical equations, betting
systems, etc.
Risk Disclosure
You understand that by participating in the games, you risk losing the money deposited to
your account;
In some jurisdictions, online gambling may be illegal. You understand and agree that is not
able to provide you legal advice or guarantees regarding the legality of your use of the
services of the Website.
We do not affirm that the services of the Website comply with legal requirements in your
jurisdiction. You use the services provided by of your own choice and at your sole discretion,
as well, assuming the risk of liability, making a decision as to whether the use of the services
of the Website is legal following the current legislation of your jurisdiction. You log in to the
Website and participate in the games at your own risk.
Websites and games are available to you without any express or implied guarantees.

KYC & AML

We implement all appropriate measures to combat money laundering and the fight against
international terrorism (AML Policy). At the same time, we maintain a strong and principled
position on the prevention of all kinds of illegal activities, as well as all related regulations. To
fulfill these obligations, we are obliged to inform the corresponding official authorities if there
are reasons to suspect that the funds deposited by you are related to money laundering or
terrorism financing activities. We will also be obliged to block such User's funds, as well as to
take other measures stipulated by AML policy rules.
Money laundering means:
Concealing or maintaining confidentiality concerning information about the true origin,
source, location, disposition, movement, ownership or other rights to property obtained
through illegal activity (or property obtained in exchange for such property),
the conversion, transfer, receipt, possession or use of property obtained through criminal
activity (or property obtained in exchange for such property) to conceal the illicit origin of
such property or of assisting persons involved in criminal activity to avoid the legal
consequences of their actions,
a situation where the property was obtained as a result of criminal activities carried out on
the territory of another State.
To prevent the penetration of criminal capital into the state's economy and to counteract the
spread of crime, many countries are constantly fighting against money laundering and
terrorist financing. We apply internal regulations and special programs of measures to help
state and international organizations combat money laundering and terrorist financing
worldwide.
By registering an account on our Website, you undertake the following obligations:
You warrant that you will comply with all applicable anti-money laundering and
counter-terrorist financing laws and regulations, including but not limited to the AML Policy.
You confirm that you have no knowledge or suspicion that the funds used to fund your
account, past, present or future, have been obtained from an illegal source or are in any way
related to money laundering or other illegal activities prohibited by applicable law or the
instructions of any international organizations;
You also agree to immediately provide us with any information we feel it is necessary to
request for us to comply with applicable anti-money laundering laws and regulations.
We collect and retain your identification documents and records of all transactions in your
account; We can monitor suspicious transactions in the User's account, as well as
transactions made under special conditions;
We reserve the right at any time and at any stage to refuse the User to carry out a
transaction if we have reasons to believe that the transaction has anything to do with money
laundering and criminal activity. Following international legislation, we are not obliged to
notify the User that their activity is suspicious and information about it has been reported to
the relevant state authorities.
Following internal AML-Policy, we may conduct initial and ongoing identity checks on Users
according to the level of potential risk associated with each User.
We will require you to provide minimal data to verify your identity.
We will record and retain data and documents proving your identity, as well as information
about what methods have been used to verify your identity and the results of the checks.
We will check your identity against a list of terrorist suspects compiled by authorized
government and independent agencies The minimum set of identifying information includes:
- User's full name; - date of birth (for individuals); User's residential address or registration
address;
source of origin of the funds to be deposited in the Website’s account.
To verify and confirm the authenticity of the above-mentioned data, we may require the
following documents from the User:
Passport or identification card, or other document replacing them, which meets the following
requirements: - contains the name, date of birth and photo of the owner of the document; -
has been issued by the national state

Cancellation policy
Once a wager has been confirmed, whether online or over the phone, the bet will be
considered final and cannot be altered or canceled.
You have the option to wager the other side to reduce losses, but the bet cannot be deleted
entirely. All bet payouts are calculated using the odds which were in effect at the moment the
wager was placed. Any subsequent changes to the odds will not affect any pending wagers.
To avoid mistakes, we strongly recommend you carefully check all wagers on your bet slips
before confirming them online, and carefully listen to the read-backs from the agents when
placing wagers over the phone.

Games rules from Spribe

MINES
A star or mine drops out under each tile.
With each open star, your winnings increase. You can cash it out at any time, after each
step.
The maximum winning amount for a player is 10,000 $ or 700,000 rubles

DICO

Dice rolls in range of 0.00 - 99,99

Your goal is to guess, will be outcame higher, or lower than selected number.
The maximum winning amount for a player is 10,000 $ or 700,000 rubles.

PLINKO

Each disk lands on related color box.

Your win is bet multiplied by coeffcient in the box.
The maximum winning amount for a player is 10,000 $ or 700,000 rubles.

GOAL
There is one bomb in each row of the filed.
For each successfull step your winnings increase.
You can cash them out anytime.
The maximum winning amount for a player is 10,000 $ or 700,000 rubles.

HILO

Will be next card higher or lower than current ? You are choosing from three cards.
With each correct guess, your winnings increase. You can cash them out anytime, after each
step.
The maximum winning amount for a player is 10,000 $ or 700,000 rubles.

KENO

Keno is like Lotto, you are betting on numbers. With each hit your winnings increase.
You can select up to 10 numbers.
The maximum winning amount for a player is 10,000 $ or 700,000 rubles
MINI ROULETTE

Rules are same as in any classiacal Roulette, but win chance is higher !
The maximum winning amount for a player is 10,000 $ or 700,000 rubles
1win Coins
1win Coins is our gratitude to our loyal customers. Join us and get 1win Coins as a reward.

1win Coins are credited for bets in slots of the casino section and for sports bets, according
to your currency. You can find the exchange rate in the table below.
Please note: 1win Coins are currently not credited for games in Live Casino, electronic
roulette, and blackjack. 1win Coins in sports bets are in real money and do not depend on
losing or winning.
1win Coins are not credited if the bet was returned (calculation of the bet with a coefficient of
1.00) or it was sold.
Collect the minimum amount of 1win Coins and you can exchange them for real money at
the rate specified in the table. The minimum quantity and exchange rate are determined
separately for each currency and are shown in the table.