Holistic COC HNS Dep't Practical part 2016 E.

C
The assessment covers the units of competencies from Level I, II, III and IV
Candidate's Package

Project information
Given the necessary tools, equipment and information, the candidate is expected to perform the
following 3 projects.
The assessor should ask oral questions on which s/he is not satisfied by the candidate's performance
Assessment Venue: Well Equipped Assessment Centre or real workplace

Total time for all projects: 5:00hrs

Project 1: Configure and administer-server-based network
Project Information:
Under this project the candidate is expected to install windows server operating System, Install
application software, Drivers and Configure server network based on the following tasks.
Total time for the project: 2:00hrs
Task l: Install Windows Server 2008 or above and configure the server.
Task 2: Install active directory using a domain name, www.dvhotel.com
Task 3: Create Organizational unit, Group and User using the information given below:

Organizational Unit Group Name User Name Password Log on Name

ICT HNS Abegaz Ab@1234 abega1
Database Selamawit Se@1234 selam1

Task 4: Set a logon hour for Abegaz not to use his computer every working day after 4:00pm
Task 5: Add and share printer for user Abegaz
Task 6: Install a Microsoft:
Office Visio

Office Word and Power Point applications

Task 7: Prepare network cable using a straight through cable type

Task 8: Join the client computer to domain www.dvhotel.com

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C
Task 9: Use an appropriate command line tools to check the connection, IP of your server and all IPs
with in your network.
Task 10: Logon to the domain using client computer
Task 11: Delegate tasks for abegaz to create, delete and manage users

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C
Task 12: Print test page from client computer
Task 13: Create an FTP file to be accessed by an IP address using the following information

IP Address User Name Password FTP Name Physical Path

User Server IP Admin ftpfile Admin C:\ftp\note
Project 2: Plan and Build Internet Infrastructure

Task 1: Prepare disaster recovery data plan

No. Expected type/ category Recovery plan/ action

disaster of disaster
1 Fire Natural - Evacuate all guests & staff immediately
disaster - call emergency services( fire department)
2 Flood Natural - Shutdown electrical systems to prevent short circuit
disaster - Recover data from backup off-sites
3 Earth quake natural disaster - Determine if repairs or rebuilding are necessary
- Recover data from backup off-sites
4 Power outage Man-made - communicate outage duration the staffs & guests
disaster - activate the backups generator ( use generator)
5 Hardware technical - identify the failing hardware components
failure failure - Contact IT support if repairs or replacement are
necessary
6 Software failure technical - identify the affected software & the issues
failure - Contact IT support for troubleshooting & potential
software updates
7 Human error Human factor - Regularly train the staff to proper how to use & how
to care the device

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C

Task 2: Perform the project phase and activities

R.N Phase of the project Activity to be performed Duration Responsibility body

1 Planning Prepare work plan 2 weeks Project manager

Allocate budget

Determine human resources

2 identify requirement hardware 3 weeks Network technician

software

purchasing procurements

3 Network design Visit building site 2 weeks Network Admin

select install design tool & network

topology

Design physical and logical diagram

4 Network installation & Install cabling 3 weeks Network technician,

device configure Network Admin &
configure network device like Assistance
modem , router, firewall, switch…
etc.

configure all server & client pc

5 Maintenance Check bandwidth 2 weeks Network technician &

Network Admin
Test every device & network
arrangement

6 Documentation & Prepare troubleshooting document 2 weeks Project manager &

presentation Network Admin
Prepare presentation for acceptance

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C
Task 3: Hardware needed for the project proposal

R. N Item name Description Quantity Estimated Total Price

Unit price

1 Server PC Model IBM Corei9 @ 3.00GHz 5 90,000 450,000

CPU,16 GB RAM, 2TB HDD

2 Client Desktop Model Dell core i5 @ 2.6 GHz 105 60,000 6,300,000
CPU, 8 GB RAM, 1TB HDD

3 Printer ESPON 5055 series 7 40,000 280,000

4 WAP TP-link 7 50,000 350,000

5 TV SUMSUNG 10 35,000 350,000

6 Modem DSL 1 10,000

10,000
7 Router Cisco core 16 port 1 10,000 10,000
8 Firewall Cisco 1 20,000 20,000
9 Distribution 24 port 1 30,000 30,000
Switch
10 Access switch 32 port 7 10,000 70,000
Network media 1 Fiber optic 100m 500 50,000
11
12 Network Media 2 UTP Cat 6 5 Roll 3,500 175,000
13 Network RJ- 45 300 10 3000
Connector
14 Crimper Standard 4 300 1,200
15 Tester Standard 3 300 900
16 Ventilator Fan cooling 7 5000 35,000
17 UPS 3000V 7 3000 21,000
18 Divider King best 7 300 2,100
19 Truck Cable holding on wall 100m 500 50,000
20 patch panel 32-port 1 2000 2000
21 Rack houses of network equipment 1 2000 2000
total costs:

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C
Task 4: Software needed for the project proposal

R.N Item Name Description Quality Unit price Total Price

1 NOS Windows server 2008 R2 3 CD 300 900

2 Client OS Windows 10 pro 40 CD 200 8000

3 Network Snappy 209 10 CD 200 2000

Driver

4 Printer - EPSON Driver 3 CD 300 900

Driver - Printer solution

5 Utility Avast Anti-virus karskerspy 10 CD 200 2000

Software
6 Exchange Gmail Free Download Free Download Free Download
email
software
7 Application Mozilla, Chrome, Google Free Download Free Download Free Download
Browser chrome
8 Software Microsoft office 2010 4 CD 100 400
application
Total costs:

Task 5: Total manpower, including labor costs for the project proposal

R.N Man power/Name Quantity Salary in Birr

1 Project manager 1 50,000

2 Network Admin 2 80,000

3 Network Technician 2 90,000

4 Assistance 4 20,000

Total Birr

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C

Task 6: Write types of broad band internet, bandwidth, and Costs

Internet Service type Bandwidth Cost per month

Broad band 50Mbs 3,000

WI-FI 10 GB 6,000

Task 7: Design internet infrastructure for the hotel using Microsoft Office Visio 2007 or above

Task 8: Build small wireless LAN using ADSL

 Install & configure wireless access point by:

 User name : dvhotelwifi

 password : Dv@1234f#

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C
Project 3: Design strategy and conduct training

Project Information:

Under this project the candidate is expected to propose backup and maintenance strategy to minimize
the down time of the organization system and prepare a presentation for training purpose.

Total time for the project : 1:00hrs

Case scenario

Suppose you are working in DV hotel as IT Maintenance and backup strategy section manager, your
section role and responsibility includes but not limited for:

 Continuous checking of the system

 Continuous checking of the availability of the service

 continuous checking of the hardware healthy monitoring and restoration

Having the above information perform the following tasks using Microsoft office word.

Task 1: Prepare a maintenance strategy plan

Preventive maintenance Corrective Maintenance

System updates Repair damaged part
Hardware Cleaning Change damaged part
Disk defergament
Install anti virus
Task 2: Prepare data backup strategy/ methods

A. Full Backups
B. Incremental Backups
C. Differential Backups
D. Cloud Storage Backup
E. Local Storage Backup

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C
Task 3: prepare phases to respond to the security incidents

 Preparation
 Idetification & detection
 Containment
 Eradication
 Recovery
 Post-incident review

Under this task the candidate is expected to perform client request record requirement using the
following information on Microsoft office word.

Suppose that you are IT manager in DV hotel, your responsibilities are managing & monitoring IT
services by leading other IT teams those are from different professions. When you received different
requests from various customers or staffs to give them support by assigning and referring the requests
to appropriate expert.

Staff experts list

Staff ID Expert Name Expert Position

S001 Kedir Website admin

S002 Damtew Database admin

S003 Aster Network admin

S004 Robera Electrician

S005 Alula IT support technician

S006 Nigist Security admin

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C
Client Request form

Request Client Name Request type/problem

ID

R001 Tola Project couldn't display side from laptop

R002 Kebede Holet's website couldn't be browsed by the customer

R003 Sena Training hall florescent lamp doesn't work

R004 Solomon The posted password of floor 2 access point doesn't work

R005 Tsehay A digital menu board cable stop transferring data security

R006 Aynalem The hotel's HR management system software too slows to boot

Practical Answer Prepared by D.Y

 Holistic COC HNS Dep't Practical part 2016 E.C

Task 4: Refer the request to an appropriate expert and prepare records using the table below.

R.N Client Assigned Expert Solution Remarks

Name or referred to

1 Tola Alula Check if there's an option to set the input source (HDMI, IT support
VGA, etc.) technician
( IT support
technician)

2 Kebede Website admin

Kedir
Check and verify your internet connection is working

(Website admin) properly

3 Sena Robera ( Electrician

Electrician) Check overloading circuits

4 Solomon Aster (Network Network admin

admin) Resetting their password if they've forgotten it.

5 Tsehay Nigist(Security Network admin

admin) Check Loose connections can cause data transfer
interruptions.

6 Aynalem Damtew ( Database

Database Hardware Upgrades- Consider hardware upgrades if the admin
Admin) current system is resource-constrained. More RAM, a faster
processor, or a Solid State Drive

Task 5: prepare a presentation about the project 2 using power point

Task 6: Conduct training by connecting LCD projector

Practical Answer Prepared by D.Y