General questions about Express Entry

• When I try to submit my Express Entry profile or my application, I get an error. What can I do?
• Can I ask to only be considered for one of the programs under Express Entry?
• I am in the Express Entry pool. How do I find out what programs I am eligible for?
• I’m in the Express Entry pool. How can I look for a job in Canada?

Filling out your profile

• Can I have more than one Express Entry profile?
• In my online profile or application I am getting validation errors or it tells me that fields are incomplete when they are not. What do I do?
• The online tool said I was eligible for Express Entry, but my completed profile says I’m not. Which one is right?
• Can I use my existing Job Bank account to get matched with employers for Express Entry?
• My personal reference code is not working. What should I do?
• I am a native English or French speaker. Why do I need to take a language test for Express Entry?
• A message in my account says my profile was updated. I didn’t update it today (or don’t see an update). What happened?
• I accidently withdrew my Express Entry profile. How can I fix this?
• I was found not eligible for Express Entry and I can’t change my profile. What do I do?
• How do I update my Express Entry profile before submitting it?
• Some fields in my Express Entry profile are greyed out and I can’t change them. How do I update them?
• How do I confirm that my Express Entry profile is complete?
• I already submitted my Express Entry profile. Can I still update it?
• Where can I find my Express Entry profile number and/or Job Seeker validation code?
• How do I withdraw my Express Entry profile?
• In an Express Entry profile, should I only include the minimum work experience needed to qualify for one of the programs, or should I include more?
• In an Express Entry profile, what do you mean by the “date the applicant first became qualified to practise this occupation?
• How do I fill out my Express Entry profile when I have maintained my status?
• How do I get education points for Express Entry if I have 2 or more degrees or diplomas?
• If my Express Entry profile expires, will the system keep my information?
• Can I be eligible for more than one program under Express Entry?
• Can I be invited to apply if I've lost my username or password?

Work experience and job offers

• Why didn’t I get points for my job offer in Express Entry?
• There is no National Occupation Classification (NOC) code on my work permit. What should I put in my Express Entry profile?
• If I am waiting for a new work permit and I have job offer points, do I have to remove the job offer from my Express Entry profile?
• Can I count student work experience toward the Express Entry work requirement?
• I have been working in Canada for the last 6 months but didn’t get points for work experience. Why not?
• If I’ve maintained my status while in the Express Entry pool, will I still get the job offer points?
• What if I am invited to apply for Express Entry while waiting for a new work permit?
• I was invited to apply through Express Entry but my work permit expired. What do I do?
• I didn’t get a Job Seeker Validation Code in the message you sent to my account. Why not?

Applying online and technical help

• What is a personal document checklist?
• What is a personal reference code?
• How do I upload more supporting documents after I have already submitted my online application for permanent residence through Express Entry?

Federal skilled workers

Applying - General

• The employer I work for temporarily in Canada wants to offer me a full-time job. Will I need a new LMIA for Express Entry?
• I am working in Canada on a post-graduation work permit. Do I need a Labour Market Impact Assessment?
• Can I re-use my Educational Credential Assessment (ECA) report to submit my Express Entry profile?

Language testing

• Do I need a language test to immigrate to Canada?

Having your education assessed

• Does an Educational Credential Assessment (ECA) mean that I can be licensed in a regulated profession?

Canadian Experience Class

Applying - General

• Can I complete an Express Entry profile before I have a year of work experience?
• Can I apply under the Canadian Experience Class if I am currently living in Quebec and I plan to live elsewhere in Canada?
• Can I renew my post-graduation work permit?

Determining your eligibility

• Can I still be eligible for Canadian Experience Class if I have returned to my country?
• I graduated a while ago, then earned one-year of work experience and now I am back in school. Can I apply for permanent residence under the Canadian Experience Class?

Work Experience

• Can I count experience I got in Canada while waiting for a decision on my refugee application?
• While working under a post-graduate work permit to get experience to qualify for the Canadian Experience Class, can I switch employers?

Skilled trades

• How can I qualify for the Federal Skilled Trades Program if the province or territory where I plan to live and work does not give Certificates of Qualification in my trade?
• If I come to Canada under the Federal Skilled Trades Program, will I be qualified to work in any province or territory?