Talk:HotelTonight

California: San Francisco Bay Area Low‑importance

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Poor customer service

This company bullied me into purchasing another room through the app in order to get a refund when I just needed a date change. 64.58.151.162 (talk) 07:19, 18 February 2023 (UTC)[reply]

Sounds like they were being kind. Their policy is clear: no refunds. And you’re complaining because.... why? You wanted them to do it a different way that may be impossible or difficult for customer service to handle. They “bullied you” sounds like you were a stubborn and difficult customer! 2600:1012:B1CE:CA8B:C185:FA72:2AFB:2546 (talk) 17:36, 14 June 2023 (UTC)[reply]

Poor customer service

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