We are
rebooking guests on alternative/next available flights to their destinations.
The Civil Aviation Authority (CAA) said passengers whose flights have been cancelled must be offered a
rebooking "at the earliest opportunity", including flights operated by other airlines.
But when a second email said the flights were back on and the cost of
rebooking was PS3,236.
They then flew to Shanghai, where they were stranded again due to a
rebooking problem.
He waited in line for 90 minutes to see an agent before an announcement told everyone to go home because no
rebooking would take place at the airport.
Affected PAL passengers of canceled flights on Monday were given three options: One, to be re-accomodated on flights to and from Hong Kong on Tuesday (August 6); two, to rebook within 30 days from original flight date with
rebooking fees waived; or to refund the cost of their tickets within 30 days from original flight date with refund fees waived.
Please check our website for details on flight cancellation and
rebooking options.
Summary: Etihad says it is
rebooking affected passengers, continues to work with Jet
The airline said, "Air Canada's cancellation and
rebooking policies are in place with full fee waiver for affected customers.
"IndiGo has already rebooked all 129 passengers to Bangkok on other airlines and initiated
rebooking of all the passengers on the flight from Bangkok back to Bangalore.
'We are advising affected passengers to rebook their flights within thirty days from original travel date;
rebooking fees will be waived.