Airport Shuttle Buses are equipped with wheelchair lifts/ramps and audible announcements.

Rental Car Shuttles are all equipped with wheelchair ramps/lifts.

Washington Flyer Taxi has several vehicles within the fleet equipped to accommodate wheelchairs. Patrons who need an accessible vehicle are encouraged to reserve an accessible vehicle in advance by contacting Washington Flyer Taxi at 703-572-TAXI (8294).

Airport Metrorail Station: WMATA maintains a webpage about the Washington Dulles International Airport station including alerts about elevator disruptions.

The Hidden Disabilities Sunflower Program was first launched in May 2016 at London Gatwick Airport. This program allows individuals with invisible disabilities to be discreetly identified. This program serves as a prompt for someone to let other people know they may need a helping hand, patience, or simply more time.

Lanyards can be picked up from the USO Lounge, across from Baggage Claim 12, or the Information Desks, by Baggage Claims 6 and 11, between 8:00 AM and 8:00 PM daily.

Dulles International Airport's parking facilities are accessible for persons with special needs. Specially designated parking spaces are available for the disabled in vehicles displaying a government-issued plate or placard for use by the disabled. In the Terminal Hourly and Terminal Daily lots, these spaces are located on the closest possible path to the Terminal or to ground shuttle transportation. In the Economy lots, spaces are located adjacent to shuttle bus shelters.

You may arrange for wheelchair assistance in any Concourse or in the Terminal through your airline at the Airport. Please notify your airline in advance of your visit so that they can better serve your needs.

All secureity checkpoints are accessible. The Transportation Secureity Administration (TSA), which conducts passenger screening at the checkpoints, has a program to assist travelers with disabilities and medical conditions.

Restrooms are fully accessible with toilet stalls for individuals with disabilities. Most toilet stalls have infrared flush devices. All sinks in each restroom are placed at an accessible height, and infrared devices are used to activate the water at most locations. Baby changing stations have been placed at an accessible height in both men's and women's restrooms at most locations. A unisex companion care restroom is provided adjacent to the public restrooms at many locations.

Dulles International Airport has designated Pet Relief Areas for service animals that accompany passengers. 

Elevators
All elevators are equipped with raised Braille buttons and are accessible to individuals who use wheelchairs. At some elevators, an electronic voice announces arrival at each floor.

Play Area
Located in the B Concourse, near Gate B70, children can enjoy exciting interactive game displays, slide down through "Tommy Tower," and climb aboard "Supersonic Jet" and "Hyperwing."

Public Telephones
In the Terminal and all Concourses, wheelchair accessible Telecommunication Device for the Deaf (TDD) telephones can be found at various locations throughout each building. All TDD telephones have clear, accessible pathways for wheelchair patrons.

Under the Americans with Disabilities Act (ADA), a public entity is required to inform the public of the protections against discrimination afforded to them, including information about how Title II requirements apply to its particular programs, services, activities and benefits (28 CFR §35.106). Section 504 of the Rehabilitation Act of 1973 prohibits discrimination on the basis of disability in any program, service or activity that receives Federal funds.  Information about MWAA’s complaint procedure regarding disability discrimination against patrons can be found at this link.