PHILIPS MEDICAL SYSTEMS ULTRASOUND

DOCUMENT NUMBER
453561393810001 Rev B

DOCUMENT TITLE
Field Install Instructions, Perf 2009 (1.1 SW) Upgd, HD15

REVISION HISTORY
Revision Description
A Initial Release
Added a Critical Issues Table and Appendixes for the BIOS settings.
B
Removed all references to Pre Release from the FIIs.

DOCUMENT PURPOSE
Instructions to install the 1.1 upgrade on a HD15 system.

DOCUMENT APPROVALS

See PDM for approvals

THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION WHICH IS PROPRIETARY TO PHILIPS MEDICAL

SYSTEMS. NEITHER THE DOCUMENT NOR THE INFORMATION CONTAINED THEREIN SHOULD BE DISCLOSED
OR REPRODUCED IN WHOLE OR IN PART, WITHOUT EXPRESS WRITTEN CONSENT OF PHILIPS MEDICAL
SYSTEMS.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 1
Critical Issues! Ê Please review the following critical issues BEFORE you begin this
upgrade!

Critical Issue Instructions

If,during the DRIVERS Software installation, you see a message
Loss of
appear stating “The system serial number stored on the hard
System Serial
drive ZZ99999999 is different than the one stored in the sys-
Number
tem’s non-volatile memory USxxxxxxxxx...”, select “OK”.
during the
You must select “OK” or you could lose your original system
DRIVERS
serial number. Failure to do so could require you to contact Level
Software
3 Support to obtain a system serial number change code and
installation.
you will lose your options.
Remove ALL All transducers, including CW probes, must be removed
transducers from the system prior to performing this upgrade.
If you are asked by the customer to backup their studies to
Loss of data removable media or USB drive, it is recommended to verify if the
during the customer has the “auto-delete” function turned ON. If it is ON,
backup of turn it OFF before downloading studies and verify that all of the
studies. data was properly backed up before deleting data from the hard
drive.
It is advised that you make a backup of the system options. If a
Backup the wrong choice is made during the process you could lose the sys-
Options file tem options. Making a backup of the options will allow you to
restore them if this situation occurs.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 2
 Introduction

1 Introduction
These instructions describe the procedure for installing the 1.1 upgrade on an HD15 system.

The software installation consists of installing the software from a Compact Disk (CD) to the
hard drive. The Application, OS, COTS, and Printers software will be installed from separate
CDs.

The hardware installation is optional and will only be installed if included with the upgrade
order. It consists of installing the Motor Controller PCB.

New option codes will be installed to enable new features on the system.

The following chart shows the main sections in this procedure. The estimated time to complete
the upgrade is 1.5 hour.

2.0 3.0 4.0

Preparing for the Installing the Backing up the
installation hardware system's
information

5.0 6.0 7.0

Installing the Restoring the user Verifying the
software presets system's operation

8.0 9.0
Installing the Completing the
option codes installation

In this procedure, keys on the system's control panel that are used for entering a function are
shown in bold text and are enclosed in arrows < >. For example: <Set>. On-screen annota-
tions are shown in bold text and are enclosed in quotation marks " ". For example: "Install".
Data to be entered using the keyboard or control panel are shown in bold text and are
enclosed in brackets { }. For example: {user}. When instructed to type words, do not type the
brackets.

To ensure a safe installation, be sure to read and understand all Notes, Cautions, and Warn-
ings within this document.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 3
 Preparing for the Installation

2 Preparing for the Installation

CAUTION! Follow established anti-static procedures throughout these instructions. Failure to do so will
damage static sensitive devices.

Preparing the Ê Prepare the System for the Upgrade

System 1. Verify that you have the following items:
• 1.1 upgrade kit, or seperate SW and HW kits.
• Blank CD or USB memory device for saving the system settings
• Password for accessing the Service tool or the IST Stick
• Option Codes for new options (either via email or with the upgrade kit)
• Permanent ink pen for writing on a CD
• HD15 Service Manual

2. Verify all system functions and if there is a problem, troubleshoot as required. Do not pro-
ceed with the upgrade if the system does not function correctly.

3. Remove any disk from the CD drive.

4. If our customer has images stored on the hard drive, ask them if they want to save any of
these images to a different media. If they want to save the images, have them save the
images they want to keep, before you begin the upgrade.

NOTE The images can be saved to any available removable media. No media is provided
in this upgrade kit for this purpose. If our customer wants to save the images, they
must provide the required media.

Ê Setting the System BIOS

NOTE The system is shipped from the factory with the CD boot ability disabled.

NOTE The BIOS screen, when displayed, may be cut off and difficult to read. Pressing and
holding the small black button on the system’s Rear I/O Panel immediately after the
system boots to the large white Philips lettering while also pressing F2 will reset the
screen display size and make the BIOS screen appear correctly. This does not work
every time. If the screen does not resize, see Appendix A: BIOS Settings for BIOS
settings.

1. Reboot the system. While the system is booting, press the <F2> key (second key from the
left above the QWERTY keyboard) repeatedly until the BIOS screen is displayed.

2. Using the “Right Arrow” on the keyboard, highlight “BOOT” and then press <Enter>.

3. Select “Normal” in the pop-up window and then press <Enter>.

4. Highlight “Boot to Optical Devices” and then press <Enter>.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 4
 Installing the Hardware

5. Select “Enable” in the pop-up window and then press <Enter>.

6. Verify that the “Boot Device Priority” shows the CD/DVD drive as the first boot device. If
it does not, highligh the “Boot Device Priority” and then press <Enter>. Highlight the
CD/DVD drive and then press <Enter>.

7. Highlight “USB Boot” and then press <Enter>.

8. Select “Enable” and then press <Enter>.

9. Press the <Video> (F10) key, and then press <Y>. The BIOS settings will be saved and
the system will reboot.

10. If the upgrade order includes the Motor Controller PCB, continue to Step 3.0; otherwise,
skip to Step 4.0.

3 Installing the Hardware

Tools required:

• Torx 20 driver
• ESD mat and wrist strap

CAUTION! Follow established anti-static procedures throughout these instructions. Failure to do so will
damage static sensitive devices.

NOTE Save all hardware removed from the system during this procedure as it will be
reused to reassemble the system.

1. Turn the system’s power off.

2. Remove the two plastic side panels from the system (a total of 4 screws (2 each side)
secure the side panels) and set it aside.

3. Remove the rear base plastic cover from the system (a total of 4 screws secure the base
cover) and set it aside.

4. Remove the metal vent grill from the system (a total of 5 screws secure the vent grill) and
set it aside.

5. Loosen the 4 screws that secure the Rear I/O assembly to the system and then slide the
assembly away from the e-Box door. DO NOT remove the cables from the Rear I/O
assembly.

6. Unplug the i-Pass cable from the e-Box.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 5
 Backing up the System’s Information

7. Remove the e-Box door.

8. Install the Motor Control-

i-Pass
ler PCB into the second Cable
slot from the left; see Fig-
ure 3.1.

9. Reassemble the system

by reversing the disas-
sembly process above.
Motor Controller
10. Run the RST self test and PCB
verify that it passes.

Figure 3.1
Motor Controller Position

4 Backing up the System’s Information

CAUTION! The software installation program automatically deletes all data from the hard drive dur-
ing the upgrade process. Do not skip the following steps.

Ê Backing up the User Presets

NOTE The backup process backs up any User Presets, the system settings, the printer
and VCR settings, and the installed options.

CAUTION! Do not use a media that already contains presets on it. The system cannot differentiate preset
files and the wrong presets may be restored. Always use a blank media or delete any previous
saved presets from the media prior to performing the following Steps.

CAUTION! VERY IMPORTANT for systems at 1.0.0 or 1.0.2 software level only! If the system is set up
to use the English (United States) Standard and Format (go to Setups/system/Locale..../
Regional Options to verify), then ask your customer if they have customized the format. If they
have, then you WILL NOT restore the customer application presets later in the upgrade pro-
cess.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 6
 Backing up the System’s Information

CAUTION! It is advised that you make a backup of the system options. If a wrong choice is made during
this process you could lose the system options. Making a backup of the options will allow you
to restore them if this situation occurs.

CAUTION! If you are asked by the customer to backup their studies to removable media or USB drive, it is
recommended to verify if the customer has the “auto-delete” function turned ON. If it is ON,
turn it OFF before downloading studies and verify that all of the data was properly backed up
before deleting data from the hard drive.

1. Insert the blank CD into the systems DVD drive OR insert a USB memory stick into the
Control Panel USB port.

2. Press <Setup>; the “Setup” window is displayed on-screen.

3. Select the ”Removable Media” tab.

4. Select the Media Type being used.

5. Select “Backup”; the “Backup Settings” window is displayed on-screen.

CAUTION! VERY IMPORTANT for systems at 1.0.0 or 1.0.2 software level only! Application Presets
can only be backed up and restored if the system is set to English (United States) Standard
and Format and the customer has not customized the formats. DO NOT select any of the
“Application Presets” unless the above condition is met. Restoring the Application Presets
when the Standards and Formats for English (United States) have been customized will cause
the issue this software is intended to fix to be restored onto the system.

6. Do one of the following:

• If any of the “Presets:” list boxes show presets, select “Select All” below the
appropriate list boxes, and then proceed to Step 7.
• If any of the “Presets:” list boxes do not show any user presets (boxes are
blank), proceed to Step 7.

7. Select “Start”; the “All system settings will be saved to media except for the ‘DNS
Suffixes’. You may want to write these down by hand.” message appears on-screen.

8. Select “OK”; the backup process begins. The time required for completing the process
varies and depends on the size of the files being backed up.

9. When the process is complete, a “CD/DVD write successfully completed” message

appears and the CD is ejected. Select “OK” and remove the CD.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 7
 Installing the Software

NOTE If you use a USB memory stick to backup the presets, you will not see a “Success”
message. Remove the USB stick from the system and then skip to Step 11.

10. Write the following information on the CD:

• “HD15 User Presets Backup”
• The system’s serial number
• The current date
• Your name

11. Select “System” and then select “DICOM...”.

12. Record the DICOM preset being used below:

Ê Finishing the System Preparation

13. Select “Close” to close the “Setup” window.

14. Power off each OEM.

CAUTION! In the followng Step, it is critical that the network cable is disconnected. The software installa-
tion process may fail if the network cabe is connected to the system.

15. Disconnect the network cable from the system if one is attached.

16. Disconnect any external USB drives or memory devices, including the IST stick.

5 Installing the Software

Installing the Ê Installing the OS Software

System 1. Insert the OS CD labeled “Operating System, Disk 1 of 2” into the DVD drive.
Software.
2. Cycle the system’s power and watch the bootup screen: When the “Press any key to
boot from CD” is displayed, press <Enter> (on the keyboard).

NOTE You must press <Enter> within 5 seconds when the “Press any key to boot from
CD” appears on-screen.

NOTE Some of the “Press any key to boot from CD” may be cut off by the monitor bezel.

The installation process begins and the “Starting Windows Pre-Installation Environment”
message is displayed at the bottom of the screen.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 8
 Installing the Software

NOTE BE PATIENT! The system monitor will flash and display various messages during
this process. Do not do anything to the system and ignore all messages.

After approximately 3 minutes, you will see a dialog box warning you that all contents of the
disk will be lost. Below that message it will ask you if you wish to install the software 'automat-
ically' or 'manually'. Press {A} to automatically install the software. The software will begin
installing and take approximately 25 minutes to finish installing the OS Disk 1

3. When the “Please insert the “Operating system (2)” CD” message appears, remove
the current CD, replace it with the OS CD labeled “Operating System Disk 2 of 2”, and
then type {Y}. The file extraction and inflation begins, is displayed on-screen, and requires
approximately 4 minutes to complete.

Ê Installing the Application Software

1. When the “Please insert the “Ultrasound application” CD” message appears, remove
the current CD, replace it with the “Ultrasound Application” CD and then type {Y}. The
loading, starting, updating, installing, extracting, and inflating begins, is displayed on-
screen, and requires approximately 13 minutes to complete.

Ê Installing the DRIVERS Software

1. When the “Please insert the “Drivers/COTS drivers” CD” message appears, remove
the current CD, replace it with the “DRIVERS” CD, and then type {Y}. The Drivers/COTS
installation begins, is displayed on-screen, requires approximately 10 minutes to com-
plete, and the software installation is complete when the system reboots to the ultrasound
display.

NOTE The system will reboot to the ultrasound display twice, with a delay of approximately
45 secods between reboots. Allow the system to perform both reboots before con-
tinuing.

CAUTION! If, during this procedure, you see a message appear stating “The system serial number
stored on the hard drive ZZ99999999 is different than the one stored in the system’s
non-volatile memory USxxxxxxxxx...”, select “OK”. You must select “OK” or you could
lose your original system serial number.

Ê Installing the Printer Drivers

1. Remove the DRIVERS CD and replace it with the “Printers” CD.

2. Press <Setup>; the “Setup” window is displayed on-screen.

3. Select “Peripherals”.

4. Select “Install Software Drivers”; the “Software Drivers Installer, Version 2.0” window
is displayed on-screen.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 9
 Installing the Software

5. Select “Copy CD to Hard Disk”. The Report Printers are loaded and it takes approxi-
mately 4 minutes to complete. The “Software Drivers Installer, Version 2.0” window dis-
appears once the files are loaded, and you are automatically returned to the
“Peripherals” tab on the “Setup” window.

NOTE You may need to select the “Copy CD to Hard Disk” button twice to initiate the
download.

6. Select “Install Software Drivers”; the “Software Drivers Installer, Version 2.0” window
is displayed on-screen.

7. Select “Report Printers” in the “Installation Groups Options” listbox.

8. Select “OK”. The report printer drivers installation begins, is displayed on-screen, and
requires approximately 2 minutes to complete. System will return to the main “Setup”
window after completion of loading the report printers drivers.

9. Place the cursor on “Close” and then press <Enter>

10. Remove the CD from the CD Drive.

Resetting the Ê Resetting the System BIOS

System BIOS
NOTE It is a Philips requirement that the CD boot ability be reset to Disabled. This to
ensure that no unauthorized software can be loaded or run on the system.

NOTE The BIOS screen, when displayed, may be cut off and difficult to read. Pressing and
holding the small black button on the system’s Rear I/O Panel immediately after the
system boots to the large white Philips lettering while also pressing F2 will reset the
screen display size and make the BIOS screen appear correctly. This does not work
every time. If the screen does not resize, see Appendix B: BIOS Settings for the
BIOS settings.

1. Reboot the system. While the system is booting, press the <F2> key (second key from the
left above the QWERTY keyboard) repeatedly until the BIOS screen is displayed.

2. Using the “Right Arrow” on the keyboard, highlight “BOOT” and then press <Enter>.

3. Select “Normal” in the pop-up window and then press <Enter>.

4. Highlight “Boot to Optical Devices” and then press <Enter>.

5. Select “Disable” in the pop-up window and then press <Enter>.

6. Highlight “USB Boot” and then press <Enter>.

7. Select “Disable” and then press <Enter>.

8. Press the <Video> (F10) key, and then press <Y>. The BIOS settings will be saved and
the system will reboot.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 10
 RESTORING THE USER PRESETS

6 RESTORING THE USER PRESETS

Restoring the Ê Restoring the Backed Up Presets

User Presets 1. Insert the media that contains the system’s backed up presets.

2. Press <Setup>; the “Setup” window is displayed on-screen.

3. Select “Removable Media”.

4. Select the Media Type being used.

5. Place the cursor on “Restore” and then press < Enter>.

6. Do one of the following:

• If any of the “Presets:” list boxes show presets, select “Select All” below the
appropriate list boxes, and then proceed to Step 7.
• If any of the “Presets:” list boxes do not show any user presets (boxes are
blank), proceed to Step 7.

CAUTION! VERY IMPORTANT for systems at 1.0.0 or 1.0.2 software level only! Application Presets
can only be restored if the system is set to English (United States) Standard and Format and
the customer has not customized the formats. DO NOT select any of the “Application Pre-
sets” unless the above condition is met. Restoring the Application Presets when the Stan-
dards and Formats for English (United States) have been customized will cause the issue this
software is intended to fix to be restored onto the system.

7. At the bottom of the “Restore Settings” window, ensure that there is a check mark in
each of the additional settings.

8. Select “Start”; the restore process begins. The time required for completing the restore
process varies and depends on the size of the files being restored.

NOTE If a message window appears stating that the system already contains a preset,
select “Yes to All”.

Various messages will be displayed and once the restore is completed the “Restore Set-
tings” window disappears and the “Setup” window appears.

9. Remove the backup media from the system.

10. Select “System” and then select “DICOM...”.

11. Select the DICOM preset that was recorded in the Backing up the User Presets, Step 12.
section and then select “OK”.

12. Select “Date/Time...”.

13. Select “Time Zone” and then select the correct time zone.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 11
 RESTORING THE USER PRESETS

14. Select “Date and Time” and then set the correct date and time.

15. Select “OK”.

16. Reboot the system.

17. Do one of the following:

• If the system was set up to use the Remote Service Network (RSN), proceed to Set-
ting Up the Remote Service Network (RSN).
• If the system was not set up to use the Remote Service Network (RSN), skip to Set-
ting the Video Format.

Ê Setting Up the Remote Service Network (RSN).

1. Connect the system to the RSN network.

2. Press <Setup>; the “Setup” window is displayed on-screen.

3. Select “Service” and then select “Service...” in the “Maintenance tools” section.

4. Enter the password and then select “OK”.

5. Select the “Remote Service Config” page.

6. Reconfigure the Remote Setup so that all values are at the default value.

7. Select “OK”.

8. Reboot the system.

Ê Setting the Video Format.

NOTE The video format must be set to match the VCR format, if one is installed.

1. Do one of the following:

• If the system has a VCR installed, proceed to Step 2.
• If the system does not have a VCR installed, skip to Verifying the System’s Operation.

2. Press <Setup>; the “Setup” window is displayed on-screen.

3. Select “Peripherals”.

4. Select “Install Software Drivers”.

5. Select “Video” from the “Installation Groups Options” box and then select “OK”.

6. Select the appropriate video format and then select “OK”. A number of windows will
appear while the video format is being set and the setup is complete when the “Setup”
window is displayed.

7. Reboot the system.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 12
 Verifying the System’s Operation

7 Verifying the System’s Operation

Ê Perform a Full System Test.
1. Turn on the OEMs connected to the system and then reboot the system.

2. Ensure a transducer is connected and enabled.

3. Use the Help File, Reference Manual, and the Operating Notes to verify correct operation
of the system. Troubleshoot and fix any problems encountered.

4. If the system is connected to a network, verify correct network operation.

8 Installing the Option Codes

There are three new option codes to load. They are:

• 3D Fetal Echo STIC

• Color for 3D Imaging
• QLAB - GI 3DQ

1. Press <Setup> on the keyboard.

2. Select the “Options” tab.

3. Select the “Options” button.

4. Highlight the feature you wish to turn on.

5. Select “Install”.

6. An "Enter Access Code" dialog box will be displayed. Enter the code provided by in the
email or the upgrade kit.

7. Select “Ok”.

8. The option selected should now have a checkbox next to the option and show an expira-
tion date.

9. Select “Ok”.

10. Repeat the above process to install the other two options.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 13
 Completing the Installation

9 Completing the Installation

1. Inform our customer of the backup disk and have them keep it with the system at all times.

2. Report completion of this upgrade per normal procedure.

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 14
 Appendix A: BIOS Settings

Appendix A: BIOS Settings

The following BIOS settings are used when preparing the system for the software installation
in Section 2:

Boot Menu Type <Normal>

Boot Device Priority <CD/DVD-ROM Drive>
<Hard Disk Drive>
Hard Drive Order <ST3160815AS>
CD/DVD-ROM Drive Order <TEAC DV-W28S>
Boot to Optical Devices <Enable>
Boot to Removable Devices <Disable>
Boot to Network <Disable>
USB Boot <Enable>
ZIP Emulation Type <Floppy>
Boot USB Devices First <Disable>
USB Mass Storage Emulation Type <Auto>
UEFI boot <Disable>

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 15
 Appendix B: BIOS Settings

Appendix B: BIOS Settings

The following BIOS settings are used after the software installation has been completed in
Section 5:

Boot Menu Type <Normal>

Hard Drive Order <ST3160815AS>
Boot to Optical Devices <Disable>
Boot to Removable Devices <Disable>
Boot to Network <Disable>
USB Boot <Enable>
ZIP Emulation Type <Floppy>
Boot USB Devices First <Disable>
USB Mass Storage Emulation Type <Auto>
UEFI boot <Disable>

***END OF DOCUMENT***

FII, Perf 2009 (1.1 SW) Upgd, HD15 Doc No.: 453561393810001 Rev. B Page 16