[This question paper contains 16 printed pages.

Your Roll N69.3450t1

Sr. No. of Question Paper : 204 D

Unique Paper Code 2412081101

Name of the Paper Management Principles and

Applications
Name of the Course : B.Com. (Hons) UGCF
Examination
Semester : I

Duration: 3 Hours Maximum Marks : 90

Instructions for Candidates

1. Write your Roll No. on the top immediately on receipt
of this question paper.

2. Attempt all questions.

3. All questions carry equal marks.

4. Answers may be written either in English or Hindi;

but the same medium should be used throughout the
er
paper. fo

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204 2 204 3
2. (a) Management by Objective is comprehensive
2.
management system which integrates many key
3.
managerial activities in a systematic manner and
. that is consciously directed to achieve the stated

objectives. Explain this statement and discuss the

steps involved in MBO process.
utilization of
1. (a) "Management is the effective (b) What do you understand by Delphi approach of
human and material resources to achieve the
decision
making? Explain the process of decision
and
enterprise objective." Discuss this
statement
making Delphi technique by giving examples.
in
explain the importance of management in today's
scenario. OR

b) Why is coordination considered as the essence of (a) What do you understand by Industry structure?
management? Discuss the techniques of effective Discuss the primary model to assess the structure
coordination. of industries developed by Michael. E. Porter.

OR (b) What is Meso Environment? Elaborate the

elements of Meso environment of a business firm
(a) What is the core argument of contingency theory
by giving examples. (9-9)
of management? Critically evaluate the contingency

approach of management.
3.
3. (a) A manager frees himself from of his
responsibility
Indian Ethos for management. the moment he delegates part of his
(b) Define a
authority to
Elaborate the basic principles of Indian Ethos for his subordinates. Comment on this statement and
(9+9) discuss the process of delegation of
management. authority.

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204 204
Differentiate between Departmentalization
(b) Also discuss
and Departmentalization by product. OR
by Function
demerits of Departmentalization
Also give merits and (a) What is Leadership? Discuss the factors affecting
by Function.
Leadership.
OR
(b) Explain and differentiate between Economic Added

Organizations Value and Market Value Added

(a) "Both Formal and Informal
are
techniques of

necessary for group activity just as two blades controlling. (9+-9)

are essential to make a pair of scissors workable."

Comment on this statement and differentiate 5. Read the following case carefully and answer the
between formal and informal organisation
questions given below :
Team Organization Structure and Network
(b) Explain
Indian Oil Corporation was founded in 1959
Organization Structure. How these organizations as a public
sector undertaking under
are useful in modern complex business Ministry of Petroleum and

environment? Also discuss their merits and Natural Gas, Govt. of India. IOC is now global
demerits. (9+9) company with diversified portfolio in almost all streams

of oil & gas,

petrochemicals and alternate energy
4. (a) What is Motivation? Discuss the various types of sources. It is India's highest ranking energy PSU in
factors affecting Motivation.
Fortune-500 list with rank of 142 in
a
2022./10C is
b) "Leadership is the essence of Management". well known for State-of-the-art
technologies. Cutting
Comment on this statement and explain the various Edge R&D, Quality consciousness, World Best
types of Leadership styles.
Practices, Responsible tapping of energy in all its

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204 6 204 7

to customers at affordable on CSR during last four years across healthcare,

forms, Delivery of products
R&D center
education, skill development, women empowerment
rates, and Transparency in operations)lt's
offers
of Asia's finest and
a and environmental sustainability. IOC has a
at Faridabad is one

world-class technology Sustainability and CSR Policy with a vision to operate

competitive advantage through

and process solutions and

innovative products. It has its activities in providing energy solutions to its
refineries at customers in a manner that is efficient, safe and
installed Green Hydrogen plants in its

Mathura and Faridabad.y ethical optimizes impact on environment and enhances

quality of life of the community while ensuring

broaden its
Indian Oil's Vision with Values is "to
sustainable growth of business and nation.
horizons, to expand across new vistas, and infuse new-

vision is With the guiding spirit of its concern for customer

age dynamism among its employees." This
infused with core values of Care, Innovation, Passion service, social responsibility and sustainable

and Trust. These core values and vision has helped development; it has fuel stations (petroleum, CNG and

IOC to grow and achieve success year after year. EV charging stations) spread all over India serving 30

million customers every day.

IOC is a socially responsible enterprise. It has been

with communities in it operates by Health, Safety and Environment are the three pillars
partnering which
supporting initiatives in the areas of health, family of IOC to ensure safe communities and happy
welfare, education, environment protection, potable stakeholders. It complies with all rules and regulations

and other of Safety, Occupational Health and Environmental

water, sanitation, empowerment of women

1,800 Protection. All refineries are certified with ISO:14064

marginalized groups. It spent about Rs. crores

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204 8 204 9
standards for sustainable development and for responsible conduct of the company to maximize value

Occupational Health and Safety Management Systems. for all stakeholders. It aims to strengthen the
and
Compliance with safety systems, procedures relationship of trust with its stakeholders. IOC's
monitored at the unit, division
environment laws are governance structures and processes are duly evolved

and corporate levels. The safety and fire protection and adopted from time to time reflecting emerging
measures include a well-sensitized management, focus best practices.
on imparting regular training and a culture of safety
From the above information about Indian Oil
throughout the enterprise.
Corporation, answer the following questions
IOC has a Code of Conduct for its Board
) Describe the values followed by IOC. Explain
members and top management which emphasizees
the pillars of its governance.
professionalism, utmost care, skill, diligence, honesty,

good faith and integrity, high morals and ethical (i) What are the steps taken by IOC towards social

standards. Every officer is required to comply with responsibility and sustainable development?
its Code of Internal Procedures and Conduct in dealing
OR
with the securities of the company to prevent insider

training. Write short notes on any two of the following

Corporate Governance of 10C is based on three pillars () Management Challenges of 21st Century

of Transparency, Integrity and Accountability. It is

i) Workplace Diversity
intended to set higher standards of ethical and

(ii) Value oriented Holistic Management

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204 10 204 11
Lessons from Bhagwat Gita
(iv) Management
(9+9)

(7

(9+9)

(9+9

2.

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