CBT CURRICULUM FOR

NVQ LEVEL 5 & 6

IN
INFORMATION AND COMMUNICATION
TECHNOLOGY
(CBT Curriculum Code: K72C001)

Developed by
Technical Education Development Project
Ministry of Vocational & Technical Training

Edited by
University of Vocational Technology
No.100, Kandawala Road,
Ratmalana

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 1

 CBT CURRICULUM
FOR
INFORMATION AND COMMUNICATION TECHNOLOGY
NVQ LEVEL 5
(CBT Curriculum Code: K72C001)

List of Modules Code No. Page

Technical Modules
1. Database Systems 1 K72C001M01 12
2. Database Systems 11 K72C001M02 15
3. Graphic Design K72C001M03 18
4. Software Programming K72C001M04 21
5. Software Testing K72C001M05 24
6. System Analysis and Design K72C001M06 27
7. Web Programming K72C001M07 30
8. Local Area Networks (LAN) K72C001M08 33

Employability Modules

1. Manage workplace information EMPM01 38

2. Manage workplace communication EMPM02 41
3. Planning and Scheduling work at workplace EMPM03 44

Note: NVQ Level 5 exit in Information and Communication Technology area

Is recommended only for further learning.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 2

 CBT CURRICULUM
FOR
INFORMATION AND COMMUNICATION TECHNOLOGY
NVQ LEVEL 6
(CBT Curriculum Code: K72C100)

Prerequisite: NVQ Level 5 ICT Diploma or equivalent

Elective Group A Code No. Page
Multimedia and Web Technology
9. Multimedia Design K72C001M09 47
10. Multimedia Production K72C001M10 50
11. Design and Develop Web based
Information Systems K72C001M11 53

Elective Group B
Software Engineering and Database Technology
12. Software Change Management K72C001M12 56
13. Configure middleware, application server
and third – party software components K72C001M13 59
14. Test integration of software application K72C001M14 62

Elective Group C
Network and Hardware Technology

15. Data communications, Computer Systems

and Networking K72C001M15 64
16. Install and Configure Local and Wide
Area Network Systems K72C001M16 67
17. User training and maintenance of the
Local and Wide Area Networks K72C001M17 72

Employability Modules
1. Problem Solving and Decision Making EMPM04 76
2. Teamwork and Leadership EMPM05 79
3. Creating & Maintaining a learning EMPM06 82
Culture at work place

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 3

 MODULE STRUCTURE
NVQ Level 5

Semester 1

Lectures/ Practical Self-

Notional Tutorials s/Design/ study
Module Code Module Type
hours site
visits
K72C001M01 Database Systems 1 C 125 80 25 20
K72C001M03 Graphic Design C 250 130 90 30
K72C001M04 Software Programming C 250 80 100 70
K72C001M06 System Analysis and
C 200 130 55 15
Design
EMPM01 Manage workplace
C 75 30 25 20
information
EMPM02 Manage workplace
C 50 20 20 10
communication
Total 950 490 320 140

Semester 2

Lectures/ Practical Self-

Tutorials s/Design study
Notional
Module Code Module Type /
hours
site
visits
K72C001M02 Database Systems 11 C 175 60 80 35
K72C001M05 Software Testing C 250 50 150 50
K72C001M07 Web Programming C 300 100 150 50
K72C001M08 Local Area Networks
C 200 75 100 25
(LAN)
Planning and scheduling
EMPM03 C 75 30 25 20
work at workplace
Total 1000 270 545 185

C – Compulsory
E – Elective

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 4

 NVQ Level 6 Qualification

Elective Group A
Multimedia and Web Technology

Semester1

Lectures/ Practical Self-

Notional Tutorials s/Design/ study
Module Code Module Type
hours site
visits
K72C001M09 Multimedia Design C 350 150 150 50
K72C001M10 Multimedia Production 1 C 200 75 75 50
Problem Solving and
EMPM04 C 50 20
Decision Making 20 10
EMPM05 Teamwork and Leadership C 50 20
20 10
Total 650 265 265 120

Semester 2

Lectures/ Practical Self-

Notional Tutorials s/Design/ study
Module Code Module Type
hours site
visits
K72C001M10 Multimedia Production 11 C 150 50 75 25
Design and Develop Web

K72C001M11 based Information C 500 150 250 100

Systems
EMPM06 Creating & Maintaining a
learning culture at work C 50 20 20 10
place
Total 700 220 345 135

C – Compulsory
E - Elective

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 5

 NVQ Level 6 Qualification
Elective Group B
Software Engineering and Database Technology

Semester1

Lectures/ Practical Self-

Notional Tutorials s/Design/ study
Module Code Module Type
hours site
visits
Software Change
K72C001M12 C 450 50 350 50
Management
K72C001M13 Configure middleware,
application server and
C 200 100 75 25
third – party software
components 1
Problem Solving and
EMPM04 C 50 20
Decision Making 20 10
EMPM05 Teamwork and Leadership C 50 20
20 10
Total 750 190 465 95

Semester 2

Lectures/ Practical Self-

Notional Tutorials s/Design/ study
Module Code Module Type
hours site
visits
K72C001M13 Configure middleware,
application server
C 350 25 250 75
and third – party software
components 11
Test integration of
K72C001M14 C 350 75 200 75
software application
EMPM06 Creating & Maintaining a
learning culture at work C 50 20 20 10
place
Total 750 120 470 160

C – Compulsory
E - Elective

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 6

 NVQ Level 6 Qualification
Elective Group C
Network and Hardware Technology

Semester1

Lectures/ Practical Self-

Notional Tutorials s/Design/ study
Module Code Module Type
hours site
visits
Data communications,

K72C001M15 Computer Systems C 400 200 150 50

and Networking
K72C001M16 Install and Configure
Local and Wide Area C 250 150 75 25
Network Systems 1
Problem Solving and
EMPM04 C 50 20
Decision Making 20 10
EMPM05 Teamwork and Leadership C 50 20
20 10
Total 750 390 265 95

Semester 2

Lectures/ Practical Self-

Notional Tutorials s/Design/ study
Module Code Module Type
hours site
visits
Install and Configure

K72C001M16 Local and Wide Area C 300 50 200 50

Network Systems 11
User training and
maintenance of the
K72C001M17 C 400 150 200 50
Local and Wide Area
Networks
EMPM06 Creating & Maintaining a
learning culture at work C 50 20 20 10
place
Total 750 220 420 110

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 7

 C – Compulsory
E - Elective

MAPPING OF COMPETENCY UNITS & CURRICULUM

MODULES

NVQ Level 5

Semester 1

Module Code Module Competency Unit/s related

K72C001M01 Database Systems 1 K72T001U01,U02
K72C001M03 Graphic Design K72T001U03,U04,U05,U06
K72C001M04 Software K72T001U07
Programming
K72C001M06 System Analysis and K72T001U09,U10
Design
EMPM01 Manage workplace EMPU01
information
EMPM02 Manage workplace EMPU02
communication

NVQ Level 5

Semester 2

Module Code Module Competency Unit/s related

K72C001M02 Database Systems 11 K72T001U01,U02
K72C001M05 Software Testing K72T001U08
K72C001M07 Web Programming K72T001U11
K72C001M08 Local Area Networks K72T001U12
(LAN)
Planning and EMPU03
EMPM03 Scheduling work at
workplace

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 8

 NVQ Level 6

Elective Group A
Multimedia and Web Technology

Semester 1

Module Code Module Competency Unit/s related

K72C001M09 Multimedia Design K72T001U13
K72C001M10 Multimedia Production 1 K72T001U14
Problem Solving and Decision EMPU04
EMPM04 Making

Teamwork and Leadership EMPU05

EMPM05

NVQ Level 6

Semester 2

Module Code Module Competency Unit/s related

K72C001M10 Multimedia Production 11 K72T001U14
Design and Develop Web K72T001U15
K72C001M11
based Information Systems
EMPM06 Creating & Maintaining a EMPU06
learning culture at work place

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 9

 NVQ Level 6

Elective Group B
Software Engineering and Database Technology

Semester 1

Module Code Module Competency Unit/s related

Software Change K72T001U16
K72C001M12
Management
K72C001M13 Configure middleware, K72T001U17
application server and third
– party software
components 1
Problem Solving and Decision EMPU04
EMPM04 Making

Teamwork and Leadership EMPU05

EMPM05

NVQ Level 6

Semester 2

Module Code Module Competency Unit/s related

K72C001M13 Configure middleware, K72T001U17
application server and
third – party software
components
Test integration of software K72T001U18
K72C001M14
application
EMPM06 Creating & Maintaining a EMPU06
learning culture at work place

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 10

 NVQ Level 6

Elective Group C
Network and Hardware Technology

Semester 1

Module Code Module Competency Unit/s related

Data communications, K72T001U19

K72C001M15 Computer Systems and

Networking
K72C001M16 Install and Configure Local K72T001U20
and Wide Area Network
Systems 1
Problem Solving and Decision EMPU04
EMPM04 Making

Teamwork and Leadership EMPU05

EMPM05

NVQ Level 6

Semester 2

Module Code Module Competency Unit/s related

K72C001M16 Install and Configure Local K72T001U20
and Wide Area Network
Systems 11
User training and K72T001U21

K72C001M17 maintenance of the Local

and Wide Area Networks
EMPM06 Creating & Maintaining a EMPU06
learning culture at work place

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 11

 MODULE M01

Module Title Database Systems I

Module Code K72C001M01
Module Type Compulsory
Related Unit/s K72T001U01, 02
Pre-Requisites NVQ 3, 4 ICT Qualification

Module Aims
To design, implement and manipulate a database.

1. After completion of this module, the trainee will be

able to,

• Explain the basic concepts of DBMS

• Explain database architecture & modeling

• Design Entity Relationship models.

• Use normalization process

Learning Outcomes
• Design a database

• Manipulate data using SQL.

• Manipulate data using relational algebra.

• Implement a database using suitable DBMS

1. Introduction to DBMS
1.1. The evolution of database technology
1.2. Characteristics of the database approach
1.3. Components of a DBMS
1.4. Advantages of using the DBMS approach

2. 2. Database architecture and modeling

Learning Content /
2.1. Three-Schema architecture
Topics
2.2. Categories of data models

3. 3. Database design process

4. 3.1 Database system development life cycle
3.2 Database design stages

5. 4. Relational Data model

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 12

 4.1 Relational Model terminology
4.2 Keys
4.3 Constraints
4.4 Relational algebra

6. 5. Entity-Relationship model
5.1 ER concept & terminology
5.2 Entities, Relationship & Attributes
5.3 ER Diagrams
5.4 Mapping conceptual model in to relational
schema
5.5 Introduction to EER modeling

6. Data Normalization process and the normal

forms
6.1. Introduction to data normalization
6.2. 1st Normal Form ( 1st NF )
6.3 2nd Normal Form (2nd NF)
6.3. 3rd Normal Form ( 3rd NF )

7. 7. Data manipulation using SQL

7.1. Introduction to SQL
7.2. DDL
7.3. DML
7.4. Basic queries in SQL
7.5. Insert, Delete, Update statements in SQL
7.6. Create Tables

a. Software - VISIO, My SQL, SQL Server, Freeware,

Oracle(optional), CASE TOOLS , UML
Resources:
Equipment, Tools & Hardware – Client-server system with network
Materials environment

• Fundamentals of Database Systems

by R. Elmasri and S. B. Navathe, 4th Edition,
ISBN-
Prescribed Texts 81-7758-476-6 , Pearson Education in South Asia
2006 or new edition.
• Database Management and Design

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 13

 by G.W.Hansen and J.V. Hansen , 2nd Edition ,
ISBN-81-203-1465-4,Prentice-Hall of India ,
Eastern Economy Edition, 2005 or new edition.
• Database Management Systems
by R. Panneerselvam, ISBN-81-203-2028-X,
Prentice-Hall of India, 2006 or new edition.

References www.microsoft.com, SQL help, www.mysql.com

Recommended • Lecture discussions.
Teaching Learning • Demonstrations
Activities • Case studies
• Internet Tutorials
• Hands on Practical / Lab Assignments
• Projects
• Presentations

Assessment and
Weighting Type Topic / Activity Weighting

Business case
with
Written tests
normalization and 40%
database
design(ER, DFD)
Practical tests Create database 20%
and relationships
for a given
business case
Individual Project Design and 40%
& Presentation implement small
database solution
for real business
scenario
Duration (Nominal 125Hrs
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 14

 MODULE NO 02

I
Module Title Database Systems II
Module Code K72C001M02
Module Type Compulsory
Related Unit/s K72T001U01
Pre-Requisites Database Systems 1
• Identify database requirements
• Identify system requirements
• Perform the installation
Module AIM • Implement the database
• Configure database and prepare technical
documentation
The student shall be able to
▪ Design advanced database queries
▪ Design a database for given requirement
▪ Perform database maintenance and troubleshooting.
Learning
o Handle performance issues
Outcomes
o Explain data recovery and backup procedure
▪ Create user accounts security levels
▪ Design hardware and operating software requirements for
a given database
▪ Install a database in a given environment
▪ Configure database and install application packages
1. Physical database design
8.1 File structures
8.2 Storage devices

2. Advanced Databases Concepts(Some parts may cover in

M01)
2.1. Explain Database Concepts
3. Data manipulation with SQL
3.1. More complex SQL queries (eg. Nested/Sub Queries)
3.2. Aggregate queries with groups
3.3. Views (Virtual Tables ) in SQL
3.4. Create Indexes
3.5. Create Relationship and referential integrity
Learning
4. Programming Database Applications
Content / Topics
4.1. Create procedures and functions
4.2. Database Triggers
4.3. Advanced queries (eg. Cursors )
4.4. Perform Error Handling
4.5. Introduction to Transaction management
4.6. Database connectivity ( ADO, ODBC , JDBC)
5. Database Administration
5.1. Implement Server Installation
5.2. Implement Client Installation
5.3. Create Users and Authorization
5.4. Database Backup and backup methods
5.5. Scheduling jobs

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 15

 6) Database administration procedures (practical aspects to
be covered in the industry)
5.1. Analyze client support issues
5.2. Advice and train clients
5.3. Accommodate change requests
5.4. Identify and resolve database performance problems
5.5. Monitor and administer system and database security
5.6. Prepare technical documents and user manuals
• Personal computer / computers with standard operating
system
• Network server / servers capable of running database
management system
• Software CDs for the database management system.
(Eg. MySQL, SQL Server 2008, ORACLE for
Resources: enterprise Linux, Visual Studio )
Equipment,
• Relevant operating system installation CDs
Tools & Material
• A network setup and a connection
• Relevant documentation such as user manuals,
installation manuals
• Requirement specifications and design documentation
• Application software

• Fundamentals of Database Systems

by R. Elmasri and S. B. Navathe, 4th Edition, ISBN-
81-7758-476-6 , Pearson Education in South Asia
2006.
• Database Management and Design
by G.W.Hansen and J.V. Hansen , 2nd Edition ,
Prescribed Texts
ISBN-81-203-1465-4,Prentice-Hall of India ,
Eastern Economy Edition, 2005.
• Database Management Systems
by R. Panneerselvam, ISBN-81-203-2028-X,
Prentice-Hall of India, 2006.

References www.microsoft.com, SQL Help, www.mysql.com

• Lecture discussions.
Recommended • Demonstrations
Teaching
• Case studies
Learning
• Internet Tutorials
Activities
• Hands on Practical / Lab Assignments
• Projects
• Presentations

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 16

 Assessment & Type Topic / Activity Weighting
Weighting • Written tests
Procedures, functions,
Triggers, Advanced 30%
queries

• Assignments Design and 40%

(Individual/Group implement database
project) solution for real
business scenario with
full design with
documentation
(DML)
• Presentation of 10 %
above Group
Project

• Case Study Identify and rectify 20 %

Performance issue in
DBMS
Duration 175 Hrs
(Nominal ECTS
hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 17

 MODULE 03

Module Title Graphic design

Module Code K72C001M03
Module Type Compulsory
Related Unit/s K72T001U 03,04,05,06 ( All graphics units)
Basics of computer systems & applications, ICT NVQ L4
Pre-Requisites
Equivalent Competency in Graphic Design NVQ L4
Module Aims To design & Manage a Graphic product effectively

• Explain Graphics applications

• Describe the hardware dependency and requirements for
graphic software
• How different platforms(Apple, Windows ) effects graphic
quality
• Differentiate Raster & vector graphics
• Select suitable layout
• Apply correct Drawing tools
Learning Outcomes • Select suitable color types (RGB and CMYK)
• Design the suitable art work
• Edit an image using correct editing tools
• Use the correct file formats
• Select the suitable printing material
• Print the design using suitable method
• Able to manage graphic project
• Able to prepare cost estimate
• Observe ethics & norms in graphic industry

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 18

 Introduction to graphics
• Raster graphics
• Vector graphics
• Image Sensor/acquiring technique
o Scanners and cameras
• Introduction to movie and non linear editing technique
• Designing concepts
• Designing layouts
▪ Measurement
▪ Page design
▪ Background

• Drawing Tools
• Color Types
• Image Editing
▪ Applying colour
▪ Typography
Learning Content / ▪ Photo editing
Topics
• Image Types & File formats
• Import and Export functions in graphic applications
• Printing Technology
▪ Paper selection & other printing materials
▪ Color separation methods
▪ Printing Methods

• Graphic Industry and business

▪ Publication
▪ Designing
▪ Multimedia graphics
▪ Motion picture graphics
[

• Copyrights, Ethics and Plagiarism

• Preparation of Estimates and Budgets
• Planning Project Proposal
• Managing Graphic Projects

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 19

 • Graphics Software eg. Adobe graphics collection package
• Macintosh or IBM compatible PCs which can run graphics
software efficiently.
• Color printers, scanners
Resources:
Equipment, Tools & • Colour separation machine (industry)
Materials • Printing material – Papers, ink etc.
• Digital printers, offset printers (Industry)
• Plate maker, Paper cutter etc. (Industry)
• MS Office/Open Office software package

Fundamentals Of Computer Graphics And Multimedia

Prescribed Texts (Paperback) by Mukherjee Sanchayan

References Internet resources

Recommended • Lectures assisted with multimedia to deliver theory content
Teaching Learning • Demonstration
Activities • Visit to graphic industry and prepare report(assignment)
• Guest lectures
• Practical (Individual) & Presentation
• Project(Individual)
Assessment & Type Topic / Activity Weighting
Weighting Written paper Raster graphics, 30%
Vector graphics,
Image Types & File
formats

Practical test Design and develop 30%

graphic design to market
a product or event.
Industry Report Select organization and 40%
Assignment prepare project proposal
presentation • Select technology
(Individual project) • Planning project
proposal
• Copy right issues
• Printing methods
etc.
Duration (Nominal 250 Hrs
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 20

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 21
 MODULE M04

Software programming
Module Title
Module Code K72C001M04
Module Type Compulsory
Related Unit/s K72T001U07
Followed the computer application assistant course (NVQ 3)
Pre-Requisites
(ICT technician,NVQ4) or above
Module Aims 1. Design algorithms and business logic
2. Develop a source code
3. Execute code

After completion of this module trainee must be able to

1. Explain data structures and algorithms
2. Identify Object Oriented Concepts
3. Identify difference between structured programming and
Learning Outcomes OOP
4. Explain GUI principles and design
5. Explain Error handling techniques
6. Explain Database connectivity techniques

1). Identify Basic Syntax

• Explain the Concepts of Programming
• Data structures and algorithms
o Pseudo code and flow charts
o Identify Array

2). Identify Class & Object

• Identify Class & Object

3). Object Oriented Concepts

Learning Contents Polymorphism, Encapsulation, Inheritance,abstraction etc.

4). Graphical User Interface ( GUI )

• Identify Windows Form
• Identify Event Processing
• Perform Menu Creation
• Perform Dialog Creation
• Design user logins and privilege management

5).Stream and exception handling

• Implement Stream class utilization
• Implement Exception handling

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 22

 6). Database Processing
• Database connectivity (ODBC, JDBC,ADO.Net)
• Develop systems with databases.

7). IDE, Source code management tool (eg. Visual Source

Safe [VSS]) (practical aspects to be covered in industry)
• Personal computer / computers with standard operating

Resources: system
Equipment, Tools • Network server / servers capable of running database
& Materials
management system
• Relevant operating system installation CDs
• A network setup and a connection
• Relevant documentation such as user manuals,
installation manuals
• Requirement specifications, application software
• Software – Visual Studio Development Pack, Java,
VISIO
Object Oriented Software Engineering
Software Engineering
Software Engineering Theory & Practice
Object Oriented & Classical Software Engineering
Fundamentals of Software Engineering
Java Database Development
Software Engineering with Java
Object Oriented Programming with C++ LAND Java
Programming for everyone in Java
Java 2 in 21 days
Prescribed Texts
HTML and Java Script Programming Concepts
Java 2 by Example
Learn Java Script in a week end
Java Server Pages in 24 hours
Programming with Java
C# in 21 days
Beginning.NET Web Services Using C#
C# How to Program
C# Programming Black Book
Microsoft Visual C# 2005 n 24 hours
References www.microsoft.com/msdn, www.php.org
• Lectures
• Guest Lectures from Industry
Recommended
• Multimedia Presentations
Teaching Learning
Activities • Assignments (Individual/Group)
• Individual practical

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 23

 Assessment & Type Topic / Activity Weighting
Weighting • Written tests Object Oriented 30%
Concepts, Algorithms
• Assignments Cover topics in learning 15%
(Individual) contents.

• Project(Individ Pseudo code writing, 15%

ual/Group) interface design,
database connectivity

• Practical 40%
(eg. C# ) Implement a given
project with code and
documentation

Duration (Nominal 250 Hrs

ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 24

 MODULE M05

Module Title Software Testing

Module Code K72C001M05

Module Type Compulsory
Credits (ECTS) 02
Related Unit/s K72T001U08
Pre-Requisites
Software programming Module

Module Aims After successful completion of this module the trainee will be able to
• Explain Test designing process
• Identify Test Cases
• Test design and administration
• Use test supportive tools
After completion of this module trainee must be able to
1). Identify Test needs
2). Identify Basic test process
Learning Outcomes 3). Identify Software Test life cycle
4). Perform Test design technique
5). Perform Test design and administration
6). Perform Testing using test supportive tools

Learning Contents 1). Identify Test needs

/Topics • Identify Situation of Software system
• Identify Cause of Software bug
• Identify Roles for Development,
• Implement Maintenance
• Implement Application

2). Identify Basic test process

• Identify Test design activities and control
• Perform Analysis and Design
• Implement Development and execution
• Implement verification
• Identify termination criteria
• Perform Termination Task

3). Identify Software Test life cycle

• Identify Test Model
• Identify Test variety
• Identify Test level Unit test ,Combined test
• Review and Test Process

4).Test design technique

• Implement Determination of test condition

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 25

 • Perform Black Box Test
• Perform White Box Test

5). Test design and administration

• Identify Test framework
• Perform Planning and Estimate
• Perform Progress management

6). Test supportive tools

• Identify Tool variety and application
• Identify Advantage and Risk

Resources: • Personal computer / computers with standard operating system

Equipment, Tools • Network server / servers capable of running database
& Materials management system
• Relevant operating system installation CDs
• A network setup and a connection
• Relevant documentation such as user manuals, installation
manuals
• Project management software (MS Project, etc)
• Requirement specifications, application software

• Best Practices for the Formal Software Testing Process: A

Menu of Testing Tasks by Rodger Drabick (Paperback - Oct
2003)
Prescribed Texts • Schaum's Outline of Software Engineering by David A.
Gustafson (Paperback - Jun 24, 2002)

References www.sqatester.com
Recommended
• Lectures with Multimedia Presentations
Teaching Learning
• Guest Lectures from Industry
Activities
• Individual practical
• Assignments (Individual/Group)
Assessment & Type Topic / Activity Weighting
Weighting • Written tests Test needs, Basic test 30%
process, Software Test
life cycle, Test design
technique
• Assignments Based on content topics 20%
(Individual)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 26

 • Practical Project Create SQA test cases 40%
and bug fixing in
software development
environment covering
module contents
• Individual Individual /Group 10%
/Group presentation presentations in the
given project
Duration (Nominal 250Hr
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 27

 MODULE M06

Module Title System Analysis and Design

Module Code K72C001M06
Module Type Compulsory
Related Unit/s K72T001U09
Followed the computer application assistant or NVQ level 3 or 4 ICT
Pre-Requisites
After successful completion of this module the trainee will be able to
Perform project planning
Module Aims
Requirements gathering and analysis
Perform documentation of requirement specification

After completion of this module trainee must be able to

perform/describe

1. Definition of a system
Learning Outcomes 2. Introduction to System Analysis and Design
3. Requirement gathering and fact finding techniques
4. Data Modeling Techniques
5. Object oriented system design
6. System Requirement Specification
Definition of a system
• Organizational Structure and chart
• Why System analysis
• Role of a system analyst

Learning
Contents/Topics Introduction to System Analysis and Design
• Introduction to system development methodologies
(eg. Water fall, spiral, Rapid application Development (RAD))
• Principles of System development life cycle (SDLC)
• Introduction to Structured System Analysis and design
methodologies (SSADM)

Requirement gathering and fact finding techniques

• Domain knowledge and introduction to business fundamentals
• Interviews
• Questionnaires
• Site observations
• Record reviews

Structured System Design

• Flow charts
• Context Diagrams (Level 0 DFD diagram)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 28

 • Level 1 and 2 Data Flow Diagrams (DFD)

Object oriented system design

• Use cases,
• Activity diagrams,
• Sequence diagrams,
• collaboration diagrams,
• class diagrams,
• state diagrams

System Requirement Specification (SRS documentation)

• Purpose
• Scope planning
• System overview
• Functional and non-functional requirements
• User interfaces
• Hardware requirements
• Data flow diagrams
• Other requirements –eg. Handling change
requests etc.
• Terms of References ( ToR)
• Cost benefit analysis
Prototype Development and presentation

• Personal computer / computers with standard operating system

• Network server / servers capable of running database
management system
Resources:
• Relevant operating system installation CDs
Equipment, Tools
• A network setup and a connection
& Materials
• Relevant documentation such as user manuals, installation
manuals
• Requirement specifications, application software

• Object Oriented Software Engineering

• Software Engineering
Prescribed Texts • Software Engineering Theory & Practice
• Object Oriented & Classical Software Engineering
• Fundamentals of Software Engineering
www.smartdraw.com/resources
References http://www.uml.org/
• Lectures
Recommended
• Guest Lectures from Industry
Teaching Learning
• Multimedia Presentations
Activities
• Assignments (Individual/Group)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 29

 Assessment & Type Topic / Activity Weighting
Weighting Definition of a system, 30%
Introduction to System
Analysis and Design,
Requirement gathering
and fact finding
• Written Test techniques,
Data Modeling
Techniques,
Object oriented system
design

• Assignments At least 3 Class 30%

(Individual) assignments based on
topics/contents

• Project(Group) Develop System 40%

Requirement
Specification for a
given project
Duration (Nominal 200 Hrs
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 30

 MODULE M07

Module Title Web Programming

Module Code K72C001M07
Module Type Compulsory
Related Unit/s K72T001U11
Followed the computer application assistant program
Pre-Requisites NVQ 3/4 ICT Qualification

Module Aims After successful completion of this module the trainee will be able to
• Develop and add features to a web site
• Host web site
• Maintain Web site
After completion of this module trainee must be able to
1. Create static and dynamic web pages
2. Develop web pages using scripting languages
3. Insert multimedia contents to web sites/pages
Learning Outcomes
4. Develop form based interactive web pages
5. Manipulating records using database connectivity
6. Role of a web server
7. Install, configure and maintain web server
8 . Publishing a web site

1). Web contents development 1 (HTML)

Learning • Understand and explain the Outline of HTML
Contents/Topics • Identify HTML basic tags

2). Web contents development 2 (CSS)

• Understand and explain the Outline of CSS
• Identify CSS basic syntax
2). Web contents development 3 (Java Script)

3). Web contents development 3(XML)

• Understand and explain the Outline of XML
• Perform XML document creation ,
• Perform XSLT programming

4) PHP (Basic syntax)

• Understand and explain the Outline of ASP.NET
• Create Web form

5). PHP (Page transition and status monitor)

• Perform Page transition

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 31

 • Perform status monitor

6).PHP (Database processing)

• Create Web-DB link

7). PHP (Security Control and optimization)

• Perform Security control
• Perform Performance optimization

8). Multimedia application

• Add Multimedia
9. Role of a web server
• Introduction to internet and web publishing (DNS)
10. Install, configure and maintain web server
• IIS and Apache web servers,
• Implementing secure web services using SSL
11 . Publishing a web site
• Creating hosting domain name, Publishing web content
• Personal computer / computers with standard operating system
• Network server / servers capable of running database
management system
Resources: • Relevant operating system installation CDs
Equipment, Tools • A network setup and a connection
& Materials • Relevant documentation such as user manuals, installation
manuals
• Requirement specifications documentation
• Application software
• ASP.NET Development Pack
Web Database Development Step by step: Net Edition
Programming the web using XML
Programming in the web : An Introduction
PHP and MySQL Web Development
Web Design the Complete reference
Prescribed Texts XML and Java Developing Web Applications
Beginning. NET web services using C#
HTML and Java Script Programming Concepts
Learn Java Script in a week end
Java Server Pages in 24 hours
Beginning.NET Web Services Using C#
References www.php.org, java.sun.com
Recommended
Teaching Learning • Lectures
Activities • Guest Lectures from Industry
• Multimedia Presentations
• Assignments (Individual/Group)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 32

 Assessment & Type Topic / Activity Weighting
Weighting • Written tests HTML, XML, .NET, 30%
Web Security, etc
• Assignments At least 3 Class 30%
(Individual) assignments based on
topics/contents

• Project(Individual/G Create web page with 40%

roup) database connectivity
for data entry and
retrieve
Duration (Nominal 300 Hrs.
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 33

 MODULE M8

1. Local Area Networks (LAN)

Module Title
Module Code K72C001M08
Module Type Compulsory
Related Unit/s K72T001U12 & 19
Pre-Requisites 2. Computer Hardware knowledge, basic knowledge in computer
and Network Operating System
Exemptions: Networking NVQ L4 (Computer Network
Technician)
3. After completion of this module the trainee will be
able to design the LAN according the customer requirement,
Module Aims
make a specification of hardware and software requirements,
prepare the necessary document for the proposal and install and
configure LAN

After completion of this module, the trainee will be able to:

I. Functionality of LAN
II. Analyze hardware and software requirements for Local
Learning Outcomes Area Networks
III. Develop and design Local Area Network Structure
IV. Prepare hardware and software specifications
V. Create a final proposal for a LAN

Learning Content / a. Knowledge

Topics
I. Functionality of LAN
• Communication Fundamentals –media types
Topologies, standards
• OSI Layered Architecture AND Network Standards
• Physical Layer Architecture Devices and Circuits
• Data Transmission Systems, Transmission Media, Data
encoding,
• Network and Internet Control Protocols: TCP/IP, IP
Addressing –subnetting, network classes
• Switches (L2, L3, Manageable, Unmanageable), VLAN
Theory and principles

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 34

 • Wireless LAN design, WiFi, WAN

II. Analyze hardware and software requirements for Local

Area Networks
1) Active and Passive Devices (cabling, switches, network
interfaces)
2) Network Management and Monitoring
3) Network OS - license and open source
4) Networking Accessories

III. Develop and design Local Area Network Structure

5) Preparing Network Diagram by using computer tools
(CAD,MS Visio)
6) Design Power line diagram LAN (UPS, Server, Switch
& Router)
7) Preparing Network Documentation (computer labeling
system, IP Addresses, passwords, user rights, Socket
numbering, layout diagrams, testing reports
8) Workgroup environment
9) RAID Systems
10) External and bridging gateways

IV. Prepare hardware and software specifications

11) Client Computer hardware specifications (CPU, RAM,
Cache, HD, NIC)
12) Client Computer software specifications
13) Network parts: NIC, Switches, Router, wireless routers,
Types of cables & Sockets
14) Server hardware specification (CPU, RAM, Cache,
HD, NIC)
15) Network Software Specification (Network OS,
16) Final Test Strategy

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 35

 V. Create a final proposal for a LAN
17) Cost estimate prepared according to the identified
hardware and software requirements
18) Time schedules and responsibilities
19) Maintenance plan
20) Data security system, Backup system
b. Activities
• Software Installation (Client and Server)
• Hardware Installation (Client, Server, Switches)
• Network cabling (fixed Installation, patch cables)
• Peer to peer setup
• Workgroup setup and practice, sharing resources
• Final Testing with measurement tools and commands
• Documentation

21) Computer Lab with client server environment,

22) Wired and Wireless LAN environment
23) Hubs, Switches, Bridges, Repeaters, Routers, Media
Converters, Enclosures, Cable Management devices,
Patch panels
Resources:
Equipment, Tools 24) Cabling tools
& Materials
25) Cable Tester
26) Fiber Termination Equipment
27) Network Management and Monitoring Software Tools
28) Cable Materials, plugs sockets and accessories
29) Network design and drawing tools,
30) Computer & Network Technologies & Applications
31) Local Area Networks
Prescribed Texts
32) CCNA Cisco Certified Network Associate Study Guide
33) MCSE Networking Essentials Study Guide

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 36

 34) Data Communication, Computer Networks and Open
Systems
35) Linux Network Servers
Prescribed 36) www.cisco.com
References
Recommended • Lectures assisted with multimedia to deliver theory content
Teaching Learning • Lab Practical
Activities
• Brainstorming find out possible cause of faults
• Theoretical presentation of network structures
• Arrange field visit

Assessment & Type Topic / Activity Weighting

Weighting • Written Questions on Analyze 20%
questions hardware and software
requirements for Local
Area Networks, Develop
and design Local Area
Network Structure,
Prepare hardware and
software specifications

• Practical Install a small LAN with 20%

network devices

• Develop Develop and design 20%

network Local Area Network
drawings Structure, documentation
and Prepare hardware
and software
specifications

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 37

 • Preparing Create a final proposal 40%
for a LAN and estimate
proposal and
(Design, connectivity,
estimate devices etc.)

Duration (Nominal 250Hr

ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 38

 MODULE EMP01

Module Title Manage workplace Information

Module Code EMPM01
Module Type Compulsory
Credits 2
Pre-Requisites none
To enable the students to
Module Aims ▪ Make use of information and information systems to
carry out organizational functions
▪ Make use of information and information systems to
enhance workplace performance
The student shall be able to
▪ Explain the importance of ICT tools in promoting the
productivity of the organization
Learning Outcomes
▪ Describes the purpose of establishing ICT tools and
strategies in enhancing the performance at
workplace
▪ Apply Information skills to enhance the productivity
of the organization

▪ Identification of documentation requirements

▪ Selecting and/or collecting required documentation
▪ Documentation procedures and methods
▪ Completing /perfecting documentation
▪ Reading, interpreting and using equipment/system
manuals and specifications
▪ Interpretation of all applicable laws, policies and
procedures relevant to enterprise
Learning Content / ▪ Computer and information system usage
Topics ▪ Forecasting Techniques
▪ Forecasting Software
▪ Mathematical Modeling
▪ Data Collection Techniques for Market Research
▪ The range of analytical techniques appropriate for
analysis of information
▪ The influence of human factors on information
analysis, e.g. Prejudices and biases
▪ Conducting and recording of performance evaluations

Occupational Tools, Instruments, Equipment, material

• Documents on Company policies and procedures

• Calculator
Resources: Equipment, • Computer
Tools & Materials • MIS resources
• Software used for information purposes
• Equipment/system manuals and specifications
• Safety signs
• Safety procedures

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 39

 • Forecasting Software
• Variety of forms, formats used in the organization
Instructional Tools, Instruments, Equipment, material

• Multimedia projector
• Screen
• Flash cards
• Flip charts
• Permanent and white board markers
• Overhead projector
• Printer
• Transparencies
• Colour Printer and scanner
• Safety manuals
• Safety illustrations

Prescribed Texts & / or

References
▪ Discuss/ explain and provide essential theoretical
inputs.
▪ Emphasize the importance of a valid information
system in promoting customer relations - make
reference to following
- Identification of customer needs.
- Measurement of customer needs and satisfaction.
- Obtaining feedback from customers.
Teaching Learning - Recognition and understanding of customer
Activities
problems and resolution or timely referral of
problem in a manner satisfactory to the customer.
▪ Application of enterprise policies in satisfying
customer needs
▪ Identifying enterprise Protocols associated with
"Customer Services"
▪ Discuss "Satisfying customer complaints" using
information sources available
Assessment & Type Topic / Activity Weighting
Weighting Multiple Choice
Knowledge on
Test Items/
various aspects of
Matching and 30%
information
Completion test
management
items and

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 40

 structured essay skills at work
type questions place

Oral questioning Knowledge on

during class room
various aspects of
presentations
information
10%
management
skills at work
place
Viva voce knowledge on
application of
information 10%
management
skills
Continuous Use of ICT Tools,
assessment at Software
work place applications,
application of 50%
information
management
skills
Duration (Nominal ECTS 50
hours)
Hand Book Entry Manage workplace Information is a compulsory module. It
provides students capability required for collecting, organising and
analysing information from a variety of sources and presenting
them in a manner appropriate for decision making.

Information sources and information collecting methods are

introduced in the module. Students are provided with necessary
competencies of using computers for handling information and
processing them especially for the purpose of decision making

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 41

 MODULE EMP02

Module Title Manage workplace communications

Module Code EMP M02
Module Type Compulsory
Credits 2
Pre-Requisites none
To enable the students to
Module Aims • Apply communication skills to maintain effective
workplace performance
• Adjust to diverse situations at workplace, through
effective manipulation of communication skills

The student shall be able to

▪ Identify the essential components of an efficient

communication system
▪ Identify and overcome barriers to effective
Learning Outcomes communication
▪ Use all channels of communication equally well
▪ Use common computer applications to collect, analyze
and maintain essential data and information required
to perform and enhance day to day activities of the
organization
▪ Contributes to the overall growth and productivity
development of the organization
▪ Basic communication models - (Reference to 2 typical
models)
▪ Principles of effective, interactive communication
▪ Barriers to effective communication and distortions in
the communication process
▪ Personal values and communication
Learning Content / ▪ Policies of the organization relevant to information and
Topics communication function
▪ Protocol and Procedures of the organization
▪ Importance of ICT tools in promoting the efficiency and
effectiveness of the organization
▪ Common computer applications
▪ Importance of networking in day to day activities of the
organization
Occupational Tools, Instruments, Equipment, material

• Company policies and procedures

• Software used for information/communication
Resources: Equipment, purposes
Tools & Materials • Safety signs
• Safety procedures
• Variety of forms, formats used within the organization
and for external communication
• Calculator

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 42

 • Computer

Instructional Tools, Instruments, Equipment, material

• Multimedia projector
• Screen
• Flash cards
• Flip charts
• Permanent and white board markers
• Overhead projectors
• Transparencies
• Communication models
• Colour Printer and scanner
• Safety manuals
• Safety illustrations
Prescribed Texts & / or
References
• Knowledge to be imparted by providing learner
centered activities
• Facilitator may use different teaching methodologies
such as brainstorming, projects, mind mapping, small
group activities, illustrated talk, fish ball technique,
demonstrations, when delivering knowledge
component of this module

The following may be discussed in groups of trainees and

followed up with Exercises" & "Role plays"
Teaching Learning • Oral communication
Activities • Written communication

The following may be discussed in groups of trainees and

followed up with” Exercises" & “Role plays"

• Constructing sound inductive arguments.

• Reading and comprehending written
communications and information
• Using job-related terminology
• Using proper listening techniques

Type Topic / Activity Weighting

Multiple Choice
Assessment &
Weighting Test Items/ Knowledge of
Matching and various aspects of
Completion test communication
30%
items and skills at work
structured essay place
type questions

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 43

 Oral questioning Knowledge of 10%
during class room
various aspects of
presentations
communication
skills at work
place
Viva voce knowledge on 10%
application of
communication
skills
Continuous Application of 50%
assessment at communication
work place skills

Duration (Nominal ECTS 50

hours)
Hand Book Entry Manage workplace communications is a compulsory module.
This module prepares students to become effective
communicators in the workplace using all the modes of
communication available to him/her efficiently.

The module introduces students to various communication

models and their relative merits and demerits. Modern
communication modes are particularly emphasized allowing
students to study and appreciate their contributions towards
improvement in the productivity of the organization.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 44

 MODULE EMP03

Module Title Plan and scheduling work at workplace

Module Code EMP M03
Module Type Compulsory
Credits 2
Pre-Requisites none
To enable the students to

▪ Plan and schedule work to be performed at workplace

Module Aims
▪ Assign work to workers based on assessment of
competencies / work capacities of individual
workers/working team
▪ Predict likely problems / probable changes that would
come up in implementation of planned schedule
The student shall be able to

▪ Prepare a work schedule for a given work situation

▪ Determine work priorities as per predetermined
Learning Outcomes criteria such as goals, targets and organizational
requirements
▪ Develop a plan (process) to complete work to be done
in a given situation
▪ Assess competencies of individual workers before
assigning work
▪ Goals and Objectives of the organization
▪ Planning priorities
▪ Plans related to work and related activities at
workplace
▪ Systems, procedures and processes relevant to the
organization
▪ Quality and continuous improvement processes applied
within the organization
▪ Company specific performance standards
▪ Industry/Workplace Codes of Practice /Codes of ethics
Learning Content /
Topics ▪ Frontline management roles applicable to team
management
▪ Manufacturer' s specifications and product
specifications
▪ Standard specifications of commonly used materials
▪ Simple planning techniques/methods - ( two to three
common techniques/methods)
▪ Forecasting Techniques /methods
▪ Time management techniques
▪ Competency assessment methods

Occupational Tools, Instruments, Equipment, material

Resources: Equipment,
Tools & Materials • Documents on Company policies and Procedures
• Documents on Industry/Workplace
• Codes of Practice /Codes of ethics

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 45

 • Documents on Manufacturer' s specifications and
product specifications
• Documents on competency based assessments
• Software used for planning/scheduling
• Software applications used in performance
appraisal
• Safety signs
• Safety procedures
• Computer
• Calculator

Instructional Tools, Instruments, Equipment, material

• Multimedia projector
• Screen
• Flash cards
• Flip charts
• Permanent markers
• White board markers
• Overhead projector
• Transparencies
• Colour Printer and scanner
• Safety manuals
• Safety illustrations

Prescribed Texts & / or

References

▪ Small group activity -1 - Identify work requirements

of a drawing office or of a given project
▪ Small group activity -2 - Set work priorities as per
organisational requirements goals and targets
▪ Small group activity -3 -Develop a plan (process) to
complete work to be done at drawing office or in a
given project
▪ Individual activity - Prepare list/s of tools, equipment,
Teaching Learning material required to complete the work as indicated in
Activities the plan developed in activity -3
▪ Small group activity -4 Brainstorm in groups to
identify,
1) Deficiencies in the plan (Developed in activity -3)
2) Modifications to be made to overcome deficiencies
▪ Explain and follow up with exercises
Forecasting methods / Techniques, Time management
techniques, Competency assessment methods

Assessment & Type Topic / Activity Weighting

Weighting Multiple Choice
Knowledge of
Test Items/ various aspects
Matching and of planning of
30%
work to be
Completion test performed at
items and workplace

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 46

 structured essay
type questions

Oral questioning Knowledge of 10%

during class room various aspects of
presentations planning of work
to be performed
at workplace
Viva voce knowledge on 10%
application of
planning of work
in a given work
situation

Continuous Use of different 50%

assessment at approaches and
work place techniques
related to
planning of work,
application of
skills in Planning
work
Duration (Nominal ECTS 50
hours)
Hand Book Entry Plan work to be performed at workplace is a compulsory
module. The students will be able to acquire the competencies
required in planning and scheduling work. It also provides
necessary foundation on planning for those involved in
management of the organization.

The module introduces planning in a business environment

through mainly interactive learning exercises. It provides students
the necessary tools in planning for quality and productivity
improvement required at managerial level.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 47

Group A - Elective
Multimedia and Web Technology
MODULE M09

Multimedia Designing
Module Title
Module Code K72C001M09
Module Type Compulsory
Related Unit/s K72T001U16
Pre-Requisites
Ability to use word processing, presentation, spreadsheet
applications
Module Aims To give competencies required for identifying client
requirements, design and prepare project proposal to develop a
multimedia product.

After completion of this module trainee must be able to

1. Identify client requirements

• Identify Client/producer requirement
• Prepare documentation by analyzing the requirement

2. Design multimedia concept

•
Identify Multimedia facilities as per the requirement
Learning Outcomes •
Develop storyboard with video, audio and animation aspects
•
Design framework using concepts, screen shots and mind
maps etc.
3. Design framework and navigation for multimedia product

• Identify file formats, video formats and compression

methods to suite the design.
• Identify software and hardware as per the design document.
• Prepare cost estimate according to the design and the
resources available
• Prepare a Project proposal to suite the clients requirements

knowledge :
• Introduction to Multimedia Industry – History, Current
Technologies, Future trends etc.
Learning Content /
Topics • Multimedia Basics – Concepts, Components,
Environments, Applications
• Instructional Design – Concept, Framework, mind
mapping, screens etc.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 48

 • Scripting and Story boards
• Shot definitions
• Camera movements techniques
• Basic lighting techniques
• Hardware and software used in Multimedia Production
• Basic Editing Techniques
• Audio Video File formats, Types, transfer between formats
and compression techniques
• Audio Video effects – Chrominance and luminance keying
• Use of Graphics in multimedia
• Animation Basics
• Effects Handling (eg. After effects, Combustion software)
• Project planning – Network diagrams, Gantt Charts etc
• Cost Estimation and preparation of project proposal for
multimedia products
• Intellectual Property Rights and ethical usage of material
and software.

b. Activities:

• Identify client requirement

• Design story board
• Write scripts
• Prepare shot list
•
•
Develop project proposal including costing

Resources: • Sample material – Story board, script, shot list etc.

Equipment, Tools • Planning tools – eg. MS Project
& Materials • Diagramming Tools –eg. MS Visio
• Sample project proposals
Multimedia Graphics
Fundamentals of Computer Graphics & Multimedia
Multimedia Sound and Video
Prescribed Texts & Multimedia & Web
/ or References Multimedia Systems
Multimedia : Computing, Communications and Application
Multimedia Creations
Multimedia Graphics
Web references http://www.maya.com/

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 49

 • Lectures
Recommended • Field visits
Teaching Learning • Guest Lectures from Industry
Activities • Multimedia Presentations
• Assignments (Individual/Group)
• Brainstorming
• Role play ( Identification of client requirements)

Assessment & Type Topic / Activity Weighting

Weighting • Written tests Questions from learning 30%
contents

• Assignments Preparation of Story board 30%

& Practicals
(Individual)

• Project(Grou Develop project proposal 40%

p) covering module activities
Duration (Nominal 350 Hrs
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 50

 MODULE M10

Module Title Multimedia Production

Module Code K72C001M10
Module Type Compulsory
Related Unit/s K72T001U11
Multimedia Design Module & ability to use word processing,
Pre-Requisites
presentation, spreadsheet applications
To give competencies required in editing systems and setups,
Module Aims
compression techniques, audio, video and internet technology to
develop a multimedia product.
After completion of this module trainee must be able to

1. Develop Multimedia Product

• Set up Equipment for proper working condition.

• Produce expected output in a given time frame.
Identify required Operating System and application
• software for the development of the production.
• Adjust system parameters as per system
specifications and technical manuals.
• Select & operate after effect software for standard
Learning
Outcomes performance.
• Develop the multimedia product as per the design
specifications.
• Save multimedia product in a required format.

2. Test Multimedia Product

• Preview multimedia product for standard quality.

• Check multimedia product with the actual

requirement in the design documentation.

• Modify multimedia product for user requirement.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 51

 • Multimedia Concepts
• Introduction to Multimedia Software
• Audio, Video, Graphics Editing Tools and Techniques
• Audio and Video capturing devices and techniques
Learning • Multimedia file formats
Contents/Topics
• Handling Multimedia Software –
o Animation – 3D MAX, MAYA, POSER
o Editing – Adobe Premier
o Effects – After effects, Combustion
o Graphics – Adobe illustrator, Photoshop
• Multimedia compression techniques
• Multimedia lab setup with suitable computers (Video
Server/High end PC)
•
• Sample material – graphic, audio, video clips, etc.
• Software –
Resources: o Animation – 3D MAX, MAYA, POSER
o Editing – Adobe Premier
Equipment, Tools o Effects – After effects, Combustion
& Materials o Graphics – Adobe illustrator, Photoshop, Coral Draw
o Diagramming Tools –eg. MS Visio
o Audio editing tools – eg. FL studio, Sound Forge etc.
• Video camera and capturing system
• DVD Writer
• Storage devices (CD, DVD, External HDD)
• Sample project proposals
• Digital Drawing Pad
(current versions of)
Introducing MAYA
3ds Max Bible
3ds Max MAXScript Essentials
Prescribed Texts 3ds Max Fundamentals
3dsMax essentials
Adobe(R) Premiere(R): Classroom in a Book [Paperback]
Adobe(R) Photoshop: Classroom in a Book [Paperback]

References http://www.maya.com/, www.adobe.com

Recommended • Lectures
Teaching Learning
• Field visits – Editing setup, Broadcast setup etc.
Activities
• Guest Lectures from Industry
• Multimedia Presentations

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 52

 • Assignments (Individual/Group)
• Group/Individual projects

Assessment & Type Topic / Activity Weighting

Weighting • Assignments At least 5 Product 30%
(Individual) based assignments

• Practical Preparation of 20%

graphic, audio &
video clips

• Project (Individual) 30 s Commercial, 50%

Documentary
program in DVD not
less than 5 minutes.
Duration (Nominal 350 Hrs
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 53

 MODULE M11

Module Title Design and develop web based information system

Module Code K72C001M11
Module Type Compulsory
Related Unit/s K72T001U15
Followed the computer application assistant course, Develop and host
Pre-Requisites web site module

Module Aims After successful completion of this module the trainee will be able to
• Identify information requirements of the system
• Design and develop web based system
After completion of this module trainee must be able to
Learning Outcomes 1. Discuss with client and identify requirements
o Practical knowledge on web development
methodologies
o Application development based on Licensed or Open
source software
o Requirement gathering and documentation ( eg. RFP,
SRS )
2. Design Web based system
o Web development life cycle
o Distributed Architecture systems
o Development Applications
o Apply business logic in web application
o Configure middleware, application servers and third
party software components
o Apply Distributed Database Systems (Multimedia)
3. Develop Web based system
o Web based user authentication and security
management
o Apply Data access layers (Presentation,
Application, Database Access)
o Manage coding (Transaction Foundation Server)
o Apply error handling
o Handle application gateways (eg. Payment
gateways)
o Apply quality assurance
o Apply web based reporting Tools (eg. Business
Objects)
o Monitoring Application Performance (eg.WAN
optimization Tools)

1. Requirement Engineering – SDLC

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 54

 2. Business Models in web based systems ( Content management,
Business Information Systems)
Learning Contents 3. Technical Infrastructure ( Eg. .NET framework, J2EE etc)
/ Topics 4. Web development life cycle
5. Distributed Architecture systems ( Client-Server architecture – Eg.
3-Tier )
6. Development Applications ( eg. MS Visual Studio, JDK 1.7, Open
source –PHP)
7. OOD Concepts, (Business Process Execution Language) BPEL
8. Middleware, application servers and third party software
components (Eg. IIS, JBOSS, )
9. Distributed Database Systems ( Eg. SQL, MySQL, ORACLE)
10. Web based user authentication and security management (eg.
Handling Cookies),
11. E commerce concepts, Design and Develop Payment Gateways,
validation techniques
12. Data access layers (Presentation, Application, Database
Access)(Eg. Data Providers-ODBC, JDBC)
13. Source Code management (eg. Transaction Foundation Server)
14. Introduction to debugging tools
15. ISP Web service Application Models
16. Introduction to software quality assurance tools and techniques
17. Business Objects ( Eg. Crystal Reports XII, SQL reporting
server)
18. Monitoring Application Performance in Web based systems
19. Security management, File Uploading,

• Personal computer / computers with standard operating system

• Network server / servers capable of running database
management system
Resources: • Relevant operating system installation CDs
Equipment, Tools • A network setup and a connection
& Materials • Relevant documentation such as user manuals, installation
manuals
• Requirement specifications, application software

1. Web Database Development Step by step: Net Edition

2. Programming the web using XML
3. Programming in the web : An Introduction
4. PHP and MyQL Web Development
Prescribed Texts 5. Web Design the Complete reference
6. XML and Java Developing Web Applications
7. Beginning. NET web services using C#
8. ASP.NET Book Series,
9. JAVA Sun Microsystems book series

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 55

 References • Web resources
Recommended
• Lectures
Teaching Learning
• Guest Lectures from Industry
Activities
• Multimedia Presentations
• Assignments (Individual/Group)
• Practicals
• Projects

Assessment & Type Topic / Activity Weighting

Weighting • Written test Questions on learning 30%
contents
• Assignments At least 4 assignments 20%
(Individual)

• Project(Group) Design and develop 50%

ecommerce site for
given business
model/senario
Duration (Nominal 500 Hrs
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 56

Group B – Elective
Software Engineering and Database Technology

MODULE M12

Module Title Software Change Management

Module Code K72C001M12

Module Type Compulsory
Related Unit/s K72T001U19
Pre-Requisites System Analysis and Design and Software Programming Modules

Module Aims
After successful completion of this module the trainee will be able to
apply the knowledge gained in the module to solve practical problems.

After completion of this module trainee must be able to

• Highlight interdependencies between requirements and provide

change impact analysis including change notification to affected
personnel

• Facilitate data integrity and resource collaboration

Learning Outcomes
through versioning and baselining of requirements

• Support customizable fields and flows for user specific

Processes

• Allow real-time reporting and analysis of application

readiness

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 57

 Identify and perform change impact analysis
1). Software requirements changes (Basic Design)

Evaluate change impact

Facilitate data integrities
2). Test Plan
• Formulate of test plan
• Formulate evaluation criteria
Support customizable fields and flows for user specific
Processes
3). Change task and test execution
• Debug,
• Execute test
4). Manual Development
• Design manual
• Develop manual ,
• Revise manual

Resources:
• Personal computer / computers with standard operating system
Equipment, Tools
• Network server / servers capable of running database
& Materials
management system
• Relevant operating system installation CDs
• A network setup and a connection
• Relevant documentation such as user manuals, installation
manuals
• Requirement specifications, application software

Software Engineering
Software Engineering Theory & Practice
Prescribed Texts
Fundamentals of Software Engineering

References
Recommended
Teaching Learning
• Lectures
Activities
• Guest Lectures from Industry
• Multimedia Presentations
• Assignments (Individual)

Assessment & Type Topic / Activity Weighting

Weighting • Written tests 30%

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 58

 • Assignments 10%
(Individual/Group)

• Project(Individual/G 10%
roup)

• Practical (eg. ) 50%

Duration (Nominal 100 + 350 Hr Industrial Training
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 59

 MODULE M13

Module Title Configure middleware, application servers and third-party software components
Module Code K72C001M13
Module Type Compulsory
Related Unit/s K72T001U20
Pre-Requisites System Analysis and Design, Software Programming Modules
Software Change Management Module
After successful completion of this module the trainee will be able to
Module Aims 1. Configure middleware,

2, Configure application servers

3. Configure third-party software components
4. Perform integration management
After completion of this module trainee must be able to
Perform middleware configuration
Perform Application server configuration
Learning Identify parameters and configure third party software components
Outcomes
Install components in selected technology platforms
Manage integration of middleware and third party software components
Test installation using integration tests
• Introduction to middleware
• Middleware/EAI Basics
• Middleware categories and applications
• Enterprise Application Integration(EAI)
• Application Programming Interface (API)
• Java Middleware, CORBA and its applications
Learning
contents/Topics • Middleware usage and developments
• Introduction to Application Servers
• Types of application servers
• Usage of middleware ( eg. Telephony, Fingerprint, Email etc)
• Advantages of application servers
• Third-party software components

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 60

 • Introduction to Third-party software component
• Component-based software engineering concepts
• Perform integration management
• Integration management Processes
• Integration management concepts
• Business process integration
• Change impact analysis
• Personal computer / computers with standard operating system
Resources: • Network server / servers capable of running database management system
Equipment, • Relevant operating system installation CDs
Tools & • A network setup and a connection
Materials • Relevant documentation such as user manuals, installation manuals
• Requirement specifications, application software

Prescribed
Texts
http://www.sei.cmu.edu/str/descriptions/middleware.html
Inmon, William. "A Brief History of Integration." EAI Journal.
Ren, Frances. "The Marketplace of Enterprise Application Integration (EAI).
http://www.public.asu.edu/~mbfr2047/eai.html
Vander Hey, Dan. "One Customer, One View." Intelligent Enterprise
Yee, Andre. "Demystifying Business Process Integration." EaiQ.
http://eai.ittoolbox.com/browse.asp?c=EAIPeerPublishing&r=%2Fpub%2Feai%5Foverview%2Ehtm>
References Newton, Harry. Netwon’s Telecom Dictionary.
http://www.feer.com/adv/supp/novc.htm
http://www.wallstreetandtech.com/story/stp/WST20010406S0004
http://www.wallstreetandtech.com/story/itWire/INW20020703S0006
IDC. "The Enterprise Application Integration Market Simmers with Robust Growth Expectations.
http://www.javaworld.com/javaworld/jw-03-1999/jw-03-middleware.html#sidebar1

Recommended
Teaching • Lectures
Learning • Guest Lectures from Industry
Activities • Multimedia Presentations
• Assignments (Individual/Group)

Assessment & Type Topic / Activity Weighting

Weighting • Written tests Questions on contents 30%

• Assignments (Individual) At least 2 assignments 20%

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 61

 • Project (Group) and Assessment and Develop software 40%
industrial training change management
case study

• Project Documentation and presentation Presentation of case 10%

study
Duration 100 + 450 Hr (Industrial training)
(Nominal ECTS
hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 62

 MODULE M14
Module Title Test integration of software application
Module Code K72C001M14
Module Type Compulsory
Related Unit/s K72T001U18
Pre-Requisites
Software Testing Module.
Module Aims
After successful completion of this module the trainee will be
able to apply the knowledge gained in the module to develop test
cases, prepare test plan and perform testing.

After completion of this module trainee must be able to

Learning
Outcomes • Identify all the integration points in the
application
• Define test cases to cover all conditional
aspects
• Identify steps in test cases
• Prepare test date to carry out the testing
procedure
• Define flow of integration
• Execute test for identified test cases
• Evaluate test results
• Analyze test results and documentation

• The Concept of Integration Testing

• Different Types of Interfaces
• Different Types of Interface Errors
• Granularity of System Integration Testing
Learning
Contents/Topics • System Integration Techniques: Incremental,
Top-down, Bottom-up, and Sandwich and
Big-bang
• Software and Hardware Integration

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 63

 • Hardware Design Verification Tests
• Hardware and Software Compatibility Matrix
• Test Plan for System Integration
• Off-the-self Component Integration
• Off-the-shelf Component Testing
• Built-in Testing

• Personal computer / computers with standard operating

system
• Network server / servers capable of running database
Resources: management system
Equipment, Tools • Relevant operating system installation CDs
& Materials • A network setup and a connection
• Relevant documentation such as user manuals,
installation manuals
• Requirement specifications, application software

Effective Methods for Software Testing by William E. Perry

Prescribed Texts &
Functional Program Testing and Analysis by William E.
/ or References
Howden
Recommended
Teaching Learning
Activities • Lectures
• Guest Lectures from Industry
• Multimedia Presentations
• Assignments (Individual/Group)

Assessment & Type Topic / Activity Weighting

Weighting • Written tests Questions from 30%
learning content
• Assignments At least 2 20%
(Individual) assignments
• Group Project Test integration 35%
case study in
industry
environment
• Presentation Case study 15%
presentation and
report
Duration (Nominal 100+350 Hr Industrial Training
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 64

Group C – Elective
Network and Hardware Technology
MODULE M15

Module Title Data Communication, Computer Systems and Networking

Module Code K72C001M15
Module Type Compulsory
Related Unit/s K72T001U22
Followed a NVQ5 ICT Diploma course, Network or Hardware course
Pre-Requisites at NVQ Level 4

After successful completion of this module the trainee will be able

to apply the knowledge gained in the module to solve practical
Module Aims problems.
Trainees will get the knowledge of the Computer system
management and the basics of Data Communications and
Networking. Offering the required foundation for the students
who wish to specialize in Level 6 in Networking

After completion of this module trainee must be able to

1) Understand the Communication fundamentals and signals

2) Understand Transmission media and their characteristics
3) Explain IEEE network (LAN and WAN)standards
Learning Outcomes 4) Explore IP address, Port address, Physical address and
subnetting
5) Explain LAN and WAN technologies
6) Management of the Network and Operating systems, Hardware
and software management and administration
7) Discuss Network Designing and architecture concepts
8) Discuss the benefits of Wireless Local Area Networks
Knowledge:
Learning Contents
1) Communication fundamentals and signals
• Analog and Digital Signals, Analog to Digital
Conversion, Digital to Analog conversion ,
Multiplexing , Bandwidth signals
2) Transmission media and their characteristics
• Guided and Unguided media , Media Characteristics
3) IEEE network (LAN and WAN)standards
• Internetworking standards, ISO-OSI seven layers,
TCP/IP, IEEE 802 LAN standards
4) IP address, Port address, Physical address and subnetting
• Logical addressing, physical addressing and port
addressing and introduction of Subnetting

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 65

 5) LAN and WAN technologies
• Local Area Networks , LAN topologies, LAN
operation and introduction to Wide Area Networks and
communication
6) Management of the Network and Operating systems, Hardware
and software management and administration
• Perform Network Management, Implementing a
workgroup LAN, workstation configuration and
securing (virus guards, firewalls etc.)
• Manage workgroup users, printers, printer queue and
troubleshooting
• Perform basic System administration tasks in windows
and UNIX platform. Get the Working ability in Linux
platform
7) Network Designing and architecture concepts
• Gather client requirements, identify system and hardware
requirements, designing the LAN draft and create the
proposal
• Identify network devices and draw standard network
diagrams
• Discuss benefits of Windows AD infrastructure
8) Wireless Local Area Networks
Fred Halsall – Data Communications, Computer Networks and Open
Prescribed Texts Systems
Andrew S. Tanenbaum – Computer Networks

References www.cisco.com, www.juniper.net, http://support.nortel.com

Recommended
• Lectures
Teaching Learning
• Guest Lectures from Industry
Activities
• Industry visits
• Multimedia Presentations
• Assignments, project, demonstrations (Individual/Group)

Assessment & Type Topic / Activity Weighting

Weighting • Written tests Questions from learning 30%
contents
• Assignments At least 2 assignments 20%
(Individual) from learning outcomes

• Practical Lab practical to 20%

implement given
network design

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 66

 • Project and Design and document 30%
presentations network solution for
(Group) business requirement

Duration (Nominal 400 Hrs

ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 67

 MODULE 16

Module Title Install and configure Local & Wide Area Network systems
Module Code K72C 001M16
Module Type Compulsory
Related Unit/s K72T001U24
4. NVQ Level 5 ICT DIploma
5. Computer Hardware Knowledge
Pre-Requisites
Advanced knowledge on Computer and Network Components
and Operating System
Module Aims 6. After completion of this module the trainee will be
able to setup client server systems, workgroup environment
and carry out final testing and trouble shooting of the installed
network
After completion of this module, the trainee will be able to:
Learning Outcomes i. Prepare network design and specification
ii. Installation of communication media
iii. Installation and configuration of Router and switches
iv. Server installation and configuration
v. Anti-virus software and operating system patch deployment
vi. Client software installation and implementation
vii. Install UPS and maintain power systems
viii. Create test routines and testing
ix. Disaster recovery and backup procedure
Knowledge
1) Computer hardware advanced knowledge
2) Cabling standards: TIA/IEE Standards, CAT-5,
Learning Content /
Topics CAT-6, Fibre Optic, Wireless LAN, UTP, STP,
Coaxial, RJ45 & RJ11 connectors (WiFi, WLAN
Standard 802.xx)
3) Hardware and network troubleshooting knowledge
4) Advanced knowledge in networks and Server
Operating Systems
5) Advanced knowledge for different communication
equipment for wired and wireless Local Area

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 68

 Networks (NIC, VLAN cards, Hub, Switch, Routers,
Wireless Access Points)
6) Knowledge on workgroup and domain environment

o Network Security for LANs

o Firewall basics
b. Activities
1. Media installation
• Installation of network cable according to
the cable layout diagram
• Sunk boxes and face plate installation, use
of crimping tool and cable termination
• Cable connectivity testing by using cable
tester
• Cable Management
2. Router and switches installation
• Router/Switch installation and configuration
,VLAN configuration IP and subnet
configuration(Class A,B & C)

3. Server installation and configuration

• Decide Server hardware specification
• Install different Server Operating
Systems (MS Windows and Linux)
• Install Application packages to the server
• Install and configure file
server(Linux/Windows)
• Configure IP Addresses, workgroups,
passwords and user rights,
• Preparing external and bridging gateways
• Create a new accounts
• Backup and recovery procedure
• Organization user groups and restriction

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 69

 permissions
• Install Hard Disk Quota System
• Install of Web server/Proxy server for
internet(Windows/Linux)
• Install and configure Mail Server
• Install and configure DHCP Server
• Remote Installation Services (RIS)
• Install and configure print server sharing
printers
4. Client software installation and implementation
• Client hardware design and setup
• Installation of Operating System on the
clients (MS Windows XP, MS Windows
2003 Server, Linux)
• Installation of client software applications
• Implementation of client IP Address,
workgroup and user rights, passwords
5. Add client computers to domain server
6. Install UPS and maintain power systems
1) Install and configure UPS to Server & clients
2) Install file backup system

7. Create test routines and testing

3) Prepare testing plan
4) Testing of cabling, measure of transmission speed,
data transfer speed
5) Testing user rights and passwords
6) Testing uninterrupted power supplies
7) Testing file backup system
8) Knowledge on earthing and lighting protection

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 70

 1) Computer Lab with client server environment
(Operating Systems (MS Windows and Linux),
Application Software, UPS,)
Resources: 2) Hub, switches, routers, LAN/WAN Cards, Wireless
Equipment, Tools
& Materials access points, network cables
3) Wireless broadband routers
4) Patch panels
5) Cable installation casing and faceplates
6) Cable Materials (UTP, STP, fiber optic), patch cords,
plugs sockets and accessories
7) Network technician toolkit
8) LAN testing and measuring equipment
9) Fiber network termination kit
10) Network simulation tool – CISCO or other

1) Computer & Network Technologies & Applications

2) Local Area Networks
3) CCNA Cisco Certified Network Associate Study
Prescribed Texts & Guide
/ or
4) MCSE Networking Essentials Study Guide
5) Data Communication, Computer Networks and Open
Systems
www.microsoft.com, www.linux.org,
References
www.cisico.com
1) Lectures assisted with multimedia
to deliver theory
content
2) Theoretical presentation of network
Recommended
Teaching Learning structures
Activities 3) Practical activities to setup and
install network hard-
and software on workshop
4) Individual creating and realization of testing and

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 71

 trouble shooting

Assessment & Weig

Type Topic / Activity
Weighting hting
• Written Questions from learning content 20%
questions
• Server Select one from: 30%
• Web server/Proxy server
installation
for internet
practical (Windows/Linux)
• Configure Mail Server
• Configure DHCP Server
• Remote Installation
Services (RIS)

• Project(Gro Design and implement network 40%

system for business requirement
up)

Presentation Report and presentation of given 10%

group project
Duration (Nominal 550 Hrs
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 72

 MODULE M17

User training and maintenance of the Local & Wide Area

Module Title
Networks
Module Code K72C001M17
Module Type Compulsory
Related Unit/s K72T001U23
7. Advanced computer hardware knowledge
Pre-Requisites Advanced knowledge Computer and Network Components and
Operating System (Unit 7 & 8), Design Local Area Networks
(LAN), Install and configure Local Area Network systems
Module Aims 8. After completion of this module the trainee will be
able to explain and realize user training, network administration
and maintenance of Local and Wide Area Networks.

After completion of this module, the trainee will be able to:

• Train users
Learning Outcomes • Administer Network
• Backup and Recovery Systems
• Maintain Local Area Networks (wired and wireless)
• Maintain Wide Area Networks(wired and wireless)

Learning Content /
Topics a. Knowledge
1) User and customer training methods
2) Network administration methods and trouble
shooting
3) Maintenance of hardware, software and file
systems
4) Network and Data security
5) System Backup and Disaster Recovery – media
types, devices etc.
b. Activities
I. User training

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 73

 • User train on switch on, start the system, shut down,
switch off and restart the server
• Handling log on (log in) log off (log out) procedure
• Train user to operate the client software applications
• User train on open and saving files
• Train user to use Internet and Email

II. Network administration

1) Network Maintenance –
i. Hardware - Maintain Network devices
(Switches, routers etc)
ii. Software – Network monitoring – MRTG,
PRTG etc)
2) Server maintenance
3) Create, delete and modify user account
4) Backup and recovery procedure
5) Organization user group and restriction permission (
Eg. Directory Services- Active Directory, Open LDAP,
etc)
6) Disk Quota Management (Eg Windows and Linux)
7) Maintain Servers –
i. Software Level Maintenance
ii. Service packs and patch management
( eg. WSUS, YUM)
iii. Hardware Level Maintenance
( Firmware upgrading etc)
• File/system backup and recovery( eg Backup strategy,
media, safety storage of backups )
• Maintenance of Security Systems(eg Physical and
System Security ) ,
• Maintenance of Antivirus systems (Update, log
maintenance, risk reporting etc)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 74

 • Maintenance of documentation ( eg. Network Security
policy, Backup policy, Service Agreements, Network
Diagrams, PABX diagrams, etc)
• Maintenance of Service Level Agreements and
software licenses
• Troubleshooting and client support
• Maintenance of Backup and Uninterruptible Power
Supply (UPS) systems (Grid power, UPS, Secondary
power supplies, power factor correction systems etc)

1) Computer Lab with a fully equipped client server

Resources:
environment (Operating Systems (MS Windows and
Equipment, Tools
& Materials Linux), Application Software, UPS)
2) Network devices – Switches, routers
3) Network technician toolkit
4) Network cables (CAT 5, CAT5e, CAT6)
5) LAN testing and measuring equipment- Cable tester
6) Internet access (ADSL connection/ ILL)
Local & Metropolitan area Metropolitan area networks -5th
edition
Prescribed Texts & Local Area Networks and Their Applications
/ or References Introduction to Networking
Data Communication and Distributed Networks
Wireless Local area Networks
Recommended
Teaching Learning
• Lectures assisted with multimedia to deliver theory content
Activities
• Theoretical presentation of network structures
• Practical activities to maintain network and system
software in computer lab/environment
• Individual creating and realization of testing and trouble
shooting
• Arrange industrial visit to networked environment

Type Topic / Activity Weighting

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 75

 • Written Questions from 30%
learning contents
questions
Assessment &
Weighting • Assignments At least 2 assignments 20%
on learning outcomes

• Practical Industrial visit and 40%

submit report on user
training and network
maintenance
• Presentation Presentation on 10%
industrial visit
Duration (Nominal 400 Hrs
ECTS hours)

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 76

 MODULE EMP04

Module Title Problem Solving and Decision Making

Module Code EMP M04
Module Type Compulsory
Credits 2
Pre-Requisites none
To enable the students to

▪ Understand the importance of following a systematic

Module Aims approach to identifying and analyzing problem situation/s
▪ Acquire the skills required to compare different solutions to
decide the most suitable.
▪ Apply standard techniques of problem solving and
decision making to solve problems and make
decisions at workplace.
The student shall be able to

▪ Analyze a situation and accurately identify a problem

Learning Outcomes ▪ Assess the impact of a problem
▪ Apply systematic procedure and process of solving a
problem
▪ Follow a standard approach to foresee likely
problems
▪ Follow an acceptable decision making process
▪ Problem solving models
▪ Problem solving techniques
▪ Decision making models
▪ Decision making process- (Reference to two
commonly used decision models)
▪ Decision making styles – (Participatory approaches
may be given priority)
▪ Creative decision making - (Particular reference to
six stages in Creative decision making process)
▪ Six stages in Creative decision making process
Learning Content /
▪ Recognition
Topics
▪ Fact finding
▪ Problem finding
▪ Idea finding
▪ Solution finding
▪ Acceptance finding
▪ Vroom and Yetter's tool for decision making -
"Decision tree"
▪ Brainstorming technique
▪ Nominal group technique
▪ Front end analysis
Occupational Tools, Instruments, Equipment, material
Resources: Equipment,
Tools & Materials • Documents on Company policies and procedures
• Documents on Industry/Workplace codes of
Practice/Codes of ethics

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 77

 • Documents on Manufacturer' s specifications and
product specifications
• Model of Vroom and Yetter's tool for decision
making - "Decision tree"
• Calculator

Instructional Tools, Instruments, Equipment, material

• Multimedia projector
• Screen
• Computer
• Flash cards
• Flip charts
• Permanent and white board markers
• Overhead projector
• Transparencies
• Colour Printer and scanner
• Illustrations of "Problem solving models"
• Illustrations of "Problem solving techniques"
▪ Illustrations of "Decision making models”
Prescribed Texts & / or
References
▪ (Small group activity -1) -Provide relevant case studies
to trainees and make them work in small groups to
identify problems and the impact of the problems on
one's immediate area of responsibilities
▪ (Small group activity -2) -Get trainees work in small
groups to generate ideas using divergent and
convergent approaches to create solutions to problems
identified in activity -1
▪ (Small group activity -3) Get trainees work in small
groups to select and communicate the most appropriate
solution from among those generated in activity -2
▪ Explain
• Problem solving models
• Problem solving techniques
• Decision making models
Teaching Learning • Decision making process- (Reference to two
Activities commonly used decision models)
• Decision making styles – (Participatory approaches
may be given priority)
• Introduce
• Creative decision making -
▪ Provide a real problem situation (case study) to follow
the Six stages in "Creative decision making" process to
make appropriate decisions to problems identified in the
above case study
▪ Describe Vroom and Yetter's tool for decision making -
"Decision tree"
• Brainstorming technique
• Nominal group technique
• Front end analysis

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 78

 ▪ Provide examples from real workplace situations to
make trainees apply principles learnt in each of the
above techniques
Assessment & Type Topic / Activity Weighting
Weighting Multiple Choice
▪ Knowledge of
Test Items/
various topics
Matching and
on problem
Completion test 30%
solving /
items and
decision
structured essay
making
type questions

oral questioning ▪ Knowledge of 10%

technique during various topics
class room on problem
presentations solving /
decision
making
Viva voce • knowledge in 10%
applications of
problem
solving /
decision
making
continuous ▪ Skills in 50%
assessment at problem
workplace during solving /
industry training decision
making
Duration (Nominal ECTS 50
hours)
Hand Book Entry Problem Solving and Decision Making is a compulsory module.
It provides the students the fundamental knowledge and skills
necessary for identifying and analyzing problem situation/s
through a step by step approach. It also provides a good
foundation for generating solutions for problems, and assessing
their impact.

The module introduces problem solving models and decision

making models and build the confidence of students in applying
them through group activities and case studies.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 79

 MODULE EMP 05

Module Title Teamwork and Leadership

Module Code EMP M05
Module Type Compulsory
Credits (ECTS) 04
Pre-Requisites None
To enable the students to

Module Aims ▪ Acquire the skills of working with others as a team

▪ Understand the need of maintaining positive relationships with
others under varying work conditions.
▪ Lead and facilitate work teams to achieve planned outcome while
enhancing organizational productivity
The student shall be able to

▪ Define objectives and functions of teams to develop team plans

towards achieving corporate goals of the organization
▪ Identify the important aspects of motivating individuals/teams and
enhancing co-operation and commitment
Learning Outcomes
▪ Demonstrate an understanding of analyzing ideas and information
through discussion and making informed decisions.
▪ Manage and develop team performance by applying appropriate
techniques and methods
▪ Apply understanding of roles of team leadership and membership to
build trust and confidence
▪ Encourage members in the team to take initiative and make
innovations

Introduction
- Functions and roles of leadership , teams in an organization
Leadership styles and Leadership roles
Team processes , Identifying your role within a team , How a team
develops, Team planning- defining objectives, purpose functions and
Learning Content / accountabilities
Topics Discussion techniques
Communication in a team environment
Decision making techniques
Leadership and personality development
Social analysis - culture and values, psychological and social aspects of
individuals

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 80

 Occupational Tools, Instruments, Equipment, material

• Documents on Company policies and procedures

• Calculator
• Computer
• Documents on Industry / Workplace Codes of Practice / Codes
of ethics
• Documents on Manufacturer' s specifications and product
specifications
• Safety signs
• Safety procedures
Resources: • Variety of forms, formats used within the organization
Equipment, Tools &
Materials Instructional Tools, Instruments, Equipment, material

• Multimedia projector
• Screen
• Flash cards
• Flip charts
• Permanent and white board markers
• Over head projector
• Transparencies
• Colour Printer and scanner
• Safety manuals
• Safety illustrations
Prescribed Texts & /
or References
▪ Lectures for imparting the fundamental aspects teamwork and
leadership
▪ Brainstorm appropriate interpersonal skills for working with and for
others
▪ Conduct exercises in team planning
Teaching Learning ▪ List out in small groups attitudes of workers that create a positive
Activities working atmosphere
▪ Brainstorm how to develop commitment and cooperation within a
team
▪ How to manage and develop team performance
▪ Prepare a check list that would outline the main steps in developing
team performance
Assessment & Type Topic / Activity Weighting
Weighting Multiple Choice Test knowledge on Leading 30%
Items/ Matching and
Completion test items and facilitating work
and structured essay teams
type questions

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 81

 Oral questioning knowledge on Leading 10%
technique during
and facilitating work
class room
presentations teams

Viva voce knowledge in 10%

application of Leading
and facilitating work
teams

Continuous Skills in application of 50%

assessment at Leading and facilitating
workplace during work teams
industry training

Duration (Nominal 100

ECTS hours)
Hand Book Entry Teamwork and Leadership is a compulsory module. It provides the
foundation necessary to become an effective leader through a
personality development approach. The module develops
competencies required by the frontline management for leading,
facilitating and empowering individuals and work teams within the
workplace to achieve planned outcome.

The module introduces different approaches of leading and facilitating

work teams. While introducing different leadership styles and roles it
develops the confidence and capabilities of students to become
leaders who can get the best out of the team.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 82

 MODULE EMP06

Creating & maintaining a learning culture at

Module Title
workplace
Module Code EMP M06
Module Type Compulsory
Credits 2
Pre-Requisites none
To enable the students to
Module Aims
▪ Create awareness and understanding of the concept
of learning culture.
▪ Develop competencies required to create and
maintain a learning culture at the workplace.

The student shall be able to

Learning Outcomes ▪ Inform management about training requirements of
workers
▪ Arrange /Conduct training programmes
▪ Demonstrate the use of new equipment and methods

▪ Definition of training, definition of performance,

performance appraisal, methods of identifying
performance gaps of workers, how to design training
programs
Learning Content / ▪ Setting of learning outcomes, Motivating workers for
Topics participation at training programmes, Hints and tips
on conducting demonstrations
▪ Practice - Arrange /Conduct training programmes
▪ Demonstrate the use of new equipment and methods

• Hand outs
• Computer
• Printer
• Photocopier
Resources: Equipment,
Tools & Materials • Multimedia projector
• Models
• Transparencies
• Manuals

Prescribed Texts & / or

References
▪ Use lectures to impart theoretical knowledge on various
aspects of learning culture.
▪ Use group discussions, case studies , Role plays, to
Teaching Learning
develop required skills and attitudinal aspects.
Activities
▪ Create and maintain a positive learning culture at the
training center.
▪ Arrange guest lectures on learning culture.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 83

 Assessment & Type Topic / Activity Weighting
Weighting
Multiple Choice Knowledge of
Test Items, various aspects
structured essay of learning 60%
type questions, culture at work
case studies place

Role plays and skills and 40%

simulations attitudes related
to various
aspects of
learning culture
at work place

Duration (Nominal ECTS 50

hours)
Hand Book Entry Creating & maintaining a learning culture at workplace is a
compulsory module. It is designed to develop the skills and
attitudes essential for the student to create a learning culture in
his work place while himself setting an example through active
participation in such activities.

The module introduces the concept of learning culture in a

workplace. The student will learn how to identify training
requirements in the workplace and based on that design and
organize training programmes that will lead to the increase in the
performance of the workforce.

NVQ 5& 6 / Information and Communication Technology / Curriculum outline 84