Federal Democratic Republic of Ethiopia

OCCUPATIONAL STANDARD

BASIC
ELECTRICAL/ELECTRONIC
EQUIPMENT SERVICING
NTQF Level I

Ministry of Education
May 2011
 Introduction

Ethiopia has embarked on a process of reforming its TVET-System. Within the

policies and strategies of the Ethiopian Government, technology transformation – by
using international standards and international best practices as the basis, and,
adopting, adapting and verifying them in the Ethiopian context – is a pivotal element.
TVET is given an important role with regard to technology transfer. The new
paradigm in the outcome-based TVET system is the orientation at the current and
anticipated future demand of the economy and the labor market.

The Ethiopia Occupational Standards (EOS) is the core element of the Ethiopian
National TVET-Strategy and an important factor within the context of the National
TVET Qualification Framework (NTQF).They are national Ethiopia standards, which
define the occupational requirements and expected outcome related to a specific
occupation without taking TVET delivery into account.

This document details the mandatory format, sequencing, wording and layout for the
Ethiopia Occupational Standard which comprised of Units of Competence.

A Unit of Competence describes a distinct work activity. It is documented in a

standard format that comprises:
 Occupational title, NTQF level
 Unit code
 Unit title
 Unit descriptor
 Elements and Performance criteria
 Variables and Range statement
 Evidence guide

Together all the parts of a Unit of Competence guide the assessor in determining
whether the candidate is competent.

The ensuing sections of this EOS document comprise a description of the

occupation with all the key components of a Unit of Competence:
 chart with an overview of all Units of Competence for the respective level
including the Unit Codes and the Unit Titles
 contents of each Unit of Competence (competence standard)
 occupational map providing the technical and vocational education and training
(TVET) providers with information and important requirements to consider when
designing training programs for this standards and for the individual, a career
path

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 1 of 55
Copyright Ethiopian Occupational Standard May 2011
UNIT OF COMPETENCE CHART
Occupational Standard: Basic Electrical/Electronic Equipment Servicing
Occupational Code: EEL BEE

NTQF Level I

EEL BEE1 01 0511 EEL BEE1 02 0511 EEL BEE1 03 0511

Use Hand Tools and Perform Measurement Prepare and Interpret
Test Instruments and Calculation Technical Drawing

EEL BEE1 04 0511 EEL BEE1 05 0511 EEL BEE1 06 0511

Test Electrical & Design and Construct Terminate and Connect
Electronic Parts Simple Printed Circuit Electrical Wirings and
Board Electronics Circuit

EEL BEE1 07 0511 EEL BEE1 08 0511 EEL BEE1 09 0511

Troubleshoot AC/DC Perform Basic Perform Housekeeping
Power Supply with Computer Operation Procedures
Single-Phase Input

EEL BEE1 10 0511 EEL BEE1 11 0511 EEL BEE1 12 0511

Receive and Respond Work with Others Demonstrate Work
to Workplace Values
Communication

EEL BEE1 13 0511 EEL BEE1 14 0511 EEL BEE1 15 1012

Apply Quality Standards Develop understanding Apply 5S Procedures
of entrepreneurship

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 2 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP

Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I

Unit Title Use Hand Tools and Test Instruments
Unit Code EEL BEE1 01 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes on the safe
use, handling and maintenance of tools and test instruments.

Elements Performance Criteria

1. Plan and prepare 1.1 Tasks to be undertaken are properly identified

tasks and 1.2 Appropriate hand tools and test instruments are identified
workstation and selected according to the task requirements
1.3 Workstation is made ready in accordance with job
requirements/specifications
2. Prepare hand 2.1 Appropriate hand tools are checked for proper operation and
tools safety
2.2 Unsafe or faulty tools are identified and marked for repair
according to standard company procedure
3. Use hand tools 3.1 Tools are used according to tasks undertaken
and test 3.2 All safety procedures in using tools are observed at all times
equipment and appropriate personal protective equipment (PPE) are
used
3.3 Malfunctions, unplanned or unusual events are reported to
the supervisor
4. Maintain hand 4.1 Tools are handled without damage according to procedures
tools 4.2 Routine maintenance of tools is undertaken according to
standard operational procedures, principles and techniques
4.3 Tools are stored safely in appropriate locations in
accordance with manufacturer’s specifications or standard
operating procedures

Variable Range

Hand tools and test  Hand tools for adjusting, dismantling, assembling, finishing and
instruments cutting. Tool set includes the following but not limited to: screw
drivers, pliers, punches, wrenches, files
 Test instruments for measuring voltage, current, and resistance.
Test instruments include: volt meter, ohmmeter, ammeter,
frequency meter, power meter, Kwh meter,

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 3 of 55
Copyright Ethiopian Occupational Standard May 2011
 PPE includes the following but not limited to:
Personal Protective
Equipment (PPE)  Gloves
 Protective eyewear
 Apron/overall
Maintenance  Cleaning
 Lubricating
 Tightening
 Simple tool repairs
 Hand sharpening
 Adjustment using correct procedures

Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  demonstrated safe working practices at all times
 communicated information about processes, events or tasks
being undertaken to ensure a safe and efficient working
environment
 planned tasks in all situations and reviewed task requirements
 performed all tasks to specification
 maintained and stored tools in appropriate location
Underpinning  Safety requirements in handling tools
knowledge  Tools: Function, Operation, Common faults
 Maintenance of tools
 Storage of Tools
Underpinning skills  Reading skills required to interpret work instruction and
numerical skills
 Communication skills
 Problem solving in emergency situation
Resource Tools may include the following but not limited to:
Implication  Screw drivers, Pliers, Punches
 Wrenches, files
Method of Competence in this unit must be assessed through:
assessment  Observation
 Oral questioning
Context of Assessment may be conducted in the workplace or in a simulated
Assessment work environment

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 4 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP

Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I

Unit Title Perform Measurement and Calculation
Unit Code EEL BEE1 02 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes needed to
identify, care, handle and use measuring instruments.

Elements Performance Criteria

1. Plan and 1.1 Object or component to be measured is identified according

prepare tasks to procedures
1.2 Correct specifications are obtained from relevant source
1.3 Measuring tools are selected in line with job requirements
1.4 Workstation is made ready in accordance with job
specifications
2. Select 2.1 Appropriate measuring instrument is selected to achieve
measuring required outcome
instruments 2.2 Accurate measurements are obtained for job
2.3 Calculation needed to complete work tasks are performed
using the four basic process of addition (+), subtraction (-),
multiplication (x), and division (/)
2.4 Calculation involving fractions, percentages and mixed
numbers are used to complete workplace tasks.
2.5 Numerical computation is checked and corrected for
accuracy
2.6 Instruments are read to the limit of accuracy of the tool.
3. Carry out 3.1 Measuring instruments are handles without damage
measurements according to procedures
and calculation 3.2 Measuring instruments are cleaned before and after using.
3.3 Proper storage of instruments is undertaken according to
manufacturer’s specifications and standard operating
procedures.
4. Maintain 4.1 Object or component to be measured is identified according
measuring to procedures
instruments 4.2 Correct specifications are obtained from relevant source
4.3 Measuring tools are selected in line with job requirements

Variable Range

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 5 of 55
Copyright Ethiopian Occupational Standard May 2011
Measuring  Straight edge
instruments  Torque gauge
 Try square
 Protractor
 Combination gauge
 Steel rule
Calculation Includes the following but not limited to –
 Volume
 Area
 Displacement
 Inside diameter
 Circumference
 Length
 Thickness
 Outside diameter
 Taper
 Out of roundness

Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Selected proper measuring instruments according to tasks
 Carried out measurement and calculations
 Maintained and stores instruments
Underpinning  Types of measuring instruments and their uses
knowledge  Safe handling procedures in using measuring instruments
 Four fundamental operation of mathematics
 Formula for volume, area, perimeter and other geometric
figures
Underpinning skills  Reading skills required to interpret work instruction
 Communication skills
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 6 of 55
Copyright Ethiopian Occupational Standard May 2011
  Handling measuring instruments
 Performing mathematical calculations using the four
fundamental operations
 Visualizing objects and shapes
 Interpreting formulae
Resource  Place of assessment
implication  Measuring instruments
 Straight edge
 Torque gauge
 Try square
 Protractor
 Combination gauge
 Steel rule
Method of Competence in this unit must be assessed through:
assessment  Observation / Demonstration
 Oral questioning / Written Test
Context of Assessment may be conducted in the workplace or in a
Assessment simulated work environment

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 7 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Prepare and Interpret Technical Drawing
Unit Code EEL BEE1 03 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes and values
needed to prepare/interpret diagrams, engineering abbreviation
and drawings, symbols, dimension.

Elements Performance Criteria

1. Identify different 1.1 Correct technical drawing is selected according to job

kinds of requirements
technical 1.2 Technical drawings are segregated in accordance with the
drawings types and kinds of drawings
2. Interpret 2.1 Components, assemblies or objects are recognized as
technical required
drawing 2.2 Dimensions of the key features of the objects depicted in the
drawing are correctly identified
2.3 Symbols used in the drawing are identified and interpreted
correctly
2.4 Drawing is checked and validated against job requirements or
equipment in accordance with standard operating procedures
3. Prepare/make 3.1 Electrical/electronic schematic is drawn and correctly
changes to identified
schematics and 3.2 Correct drawing is identified, equipment are selected and
drawings used in accordance with job requirements
4. Store technical 4.1 Care and maintenance of drawings are undertaken according
drawings and to company procedures
equipment 4.2 Technical drawings are recorded and inventory is prepared in
/instruments accordance with company procedures
4.3 Proper storage of instruments is undertaken according to
company procedures

Variable Range

Technical Technical drawings include the following but not limited to:
drawings  Schematic diagrams
 Charts
 Block diagrams

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 8 of 55
Copyright Ethiopian Occupational Standard May 2011
  Lay-out plans
 Location plans
 Process and instrumentation diagrams
 Loop diagrams
 System Control Diagrams
Dimensions Dimensions may include but not limited to:
 Length
 Width
 Height
 Diameter
 Angles
Symbols May include but not limited to:
 NEC- National Electric Code
 IEC -International Electro-technical Commission
 ASME - American Society of Mechanical Engineers
Instruments/  Components/dividers
Equipment  Drawing boards
 Rulers
 T-square
 Calculator

Evidence Guide
Critical Aspects of Assessment require evidence that the candidate:
competencies  Selected correct technical drawing in line with job
requirements
 Correctly identified the objects represented in the drawing
 Identified and interpreted symbols used in the drawing
correctly
 Prepared/produced electrical/electronic drawings including all
relevant specifications
 Stored diagrams/equipment
Underpinning  Drawing conventions
knowledge  Symbols
 Dimensioning Conventions
 Mark up/Notation of Drawings
 Mathematics

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 9 of 55
Copyright Ethiopian Occupational Standard May 2011
  Four fundamental operations
 Percentage
 Fraction
 Trigonometric Functions
 Algebra
 Geometry
Underpinning skills  Drawing and Reading skills required to interpret work
instruction
 Communication skills
 Interpreting electrical/electronic signs and symbols
Resource  Drawings
implication  Diagrams
 Charts
 Plans
Method of Competence in this unit must be assessed through:
assessment  Demonstration or practical tasks involving interpretation of a
range of technical drawings
 Oral questioning / Written test
Context of Assessment may be conducted in the workplace or in a simulated
Assessment environment

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 10 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Test Electrical & Electronic Parts
Unit Code EEL BEE1 04 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes needed to
identify and testing of electrical & electronics parts.

Elements Performance Criteria

1. Plan and 1.1 Materials are checked according to specifications and tasks
prepare to 1.2 Appropriate tools and test instrument are selected
identify/test according to task requirements
electrical/electro 1.3 Task is planned to ensure occupational health and safety
nic parts (OHS) guidelines and procedures are followed
1.4 Electrical/electronic parts are identified correctly and
prepared for testing, de-soldering/soldering of electronic
parts in accordance with instructions and work procedures
2. Identify and test 2.1 Safety procedures in using hand tools/test instrument are
Electrical/electro observed at all times and appropriate personal protective
nic parts equipment are used
2.2 Work is undertaken safely in accordance with the workplace
and standard procedures
2.3 Important Electrical/Electronic Components/parts are
identified
2.4 Appropriate range of methods in testing electrical
/electronic circuits & parts (capacitor, diode, resistor,
transistor, power supply and other electrical/electronic
component) are used according to specifications,
manufacturer’s requirements and safety
2.5 Correct use of test/measuring instrument is followed
according to electrical/electronic parts function and
specification
2.6 Confirm the electrical/electronic parts data, function and
value in accordance to parts/component specification

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 11 of 55
Copyright Ethiopian Occupational Standard May 2011
3. Test the 3.1 Testing of the completed construction of
construction of electrical/electronic circuits is conducted for compliance with
electrical/ specifications and regulations using appropriate procedures
electronic and equipment
circuits 3.2 Check the accurate operation of the constructed circuit
3.3 Unplanned events or conditions are responded to in
accordance with established procedures

Variable Range
Materials Materials included the following but not limited to:
 Soldering lead
 Flux
 Cables
 Printed circuit board (PCB)
 Electrical/Electronic parts and components (resistor, diode,
transistor, capacitor etc.)
 Wires
 AC/DC power supply
 Data book
Tools, Tool set includes the following but not limited to:
test/measuring  Pliers
instrument  Cutters
 Screw drivers
 Steel rule

Equipment
 Soldering gun
 Multi-tester
 Megger tester
Personal protective May include but not limited to:
equipment  Goggles
 Gloves
 Apron/overall
Electrical/Electronic  Passive components
Components  Active components
 Logic gates
 IC's
Electrical /electronic
circuits  Power supply

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 12 of 55
Copyright Ethiopian Occupational Standard May 2011
  Rectifier
 Amplifier

Methods  Amp/milliamp reading

 Voltage/millivolt reading
 Soldering/de-soldering techniques
 Resistance test
 Continuity test
 Short/open circuit test
 Input/output test
 Colour code/Value reading
 Components pin identification

Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Undertook work safely and according to workplace and
standard procedures
 Used appropriate electrical/electronic test/measuring
instrument
 Used appropriate electrical/electronic test/measuring
techniques
 followed correct procedures in testing/measuring electronic
parts and component
 performed identification of parts and value reading
 Conducted testing of the constructed electrical/electronic
circuits using appropriate procedures and standards
Underpinning  specifications and use of tools
Knowledge and  use of test instruments/equipment
Attitudes  electrical/electronics theory
 single phase ac principles
 wiring techniques
 AC/DC power supplies
 soldering/de-soldering method and techniques
 colour code and specification of parts
Underpinning Skills  Reading skills required to interpret work instruction
 Communication skills
 Soldering/de-soldering techniques
 Circuit construction skill
 Use of test/measuring instrument techniques
 Data book Reading skill

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 13 of 55
Copyright Ethiopian Occupational Standard May 2011
Resources Access is required to real or appropriately simulated situations,
Implication including work areas, materials and equipment, computer and
information on workplace practices and OHS practices
Assessment Competence may be assessed through:
Methods  Interview / Oral questioning / Written Test
 Observation/Demonstration/Practical work
Context of Competence may be assessed in a well organized work place or
Assessment in a simulated work environment

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 14 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Design and Construct Simple Printed Circuit Board
Unit Code EEL BEE1 05 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes needed to
design and construct basic consumer electrical/electronics
circuits.

Elements Performance Criteria

1. Plan and 1.1 Materials are checked according to specifications and tasks
prepare to 1.2 Appropriate tools and equipments are selected according
construct/ to task requirements
electrical/electro 1.3 Task is planned to ensure occupational health and safety
nics circuits (OHS) guidelines and procedures are followed
1.4 Electrical/electronic circuits are correctly prepared for
connecting and soldering in accordance with instructions
and work site procedures
2. Construct 2.1 Safety procedures in using hand tools/equipments are
electrical observed at all times and appropriate personal protective
/electronics equipment are used
circuits on PCB 2.2 Work is undertaken safely in accordance with the workplace
and standard procedures
2.3 Important Electrical/Electronics Components are
identified
2.4 Appropriate range of methods in constructing electrical
/electronics circuits(Amplifiers, oscillators, power supply,
digital circuits, air conditioner control circuit) are used
according to specifications, manufacturer’s requirements
and safety
2.5 Correct sequence of operation is followed according to job
specifications(for example Transformer → Rectifier→ Filter
→ Regulator → Output to construct linear power supply
circuit)
2.6 Accessories used are adjusted, if necessary
2.7 Confirm the construction undertaken successfully in
accordance with job specification
3. Test the 3.1 Testing of the completed construction of electrical/electronic
construction of circuits is conducted for compliance with specifications and
electrical/ regulations using appropriate procedures and equipment

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 15 of 55
Copyright Ethiopian Occupational Standard May 2011
 electronic 3.2 Check the accurate operation of the constructed circuit
circuits 3.3 Unplanned events or conditions are responded to in
accordance with established procedures

Variable Range
Materials Materials included the following but not limited to:
 Soldering lead
 Flux
 Cables
 Ferric-chloride, permanent(ink) marker, sticker(reflector)
 Printed circuit board (PCB)
 Electrical/Electronic components and elements
 Wires
Tools and Tool set includes the following but not limited to:
equipment  Pliers
 Cutters
 Screw drivers
 Steel rule

Equipment
 Soldering gun
 Hand drill
 Multi-tester
Personal protective May include but not limited to:
equipment  Goggles
 Gloves
 Apron/overall
Electrical/Electronic  Passive components
Components  Active components
 Logic gates
 IC's
Electrical /electronic  Amplifiers (Voltage amplifiers, Current amplifier, Power
circuits amplifier)
 Oscillators
 Power supply, Rectifier
 Digital circuits (Adder, Subtractor, Encoder/Decoder,
Multiplexer/De-multiplexer, Flip-flops, Counter, Shift register)
 Air conditioner control circuit
Methods  Terminating
 Pin connection
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 16 of 55
Copyright Ethiopian Occupational Standard May 2011
  Soldering joints
 Plugs

Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Undertook work safely and according to workplace and
standard procedures
 Used appropriate PCB construction methods
 followed correct sequence in constructing the
electrical/electronics circuit process on PCB
 Conducted testing of the constructed electrical/electronic
circuits using appropriate procedures and standards
Underpinning  specifications and use of tools
Knowledge and  use of test instruments/equipment
Attitudes  electrical/electronics theory
 PCB construction process
 single phase ac principles
 wiring techniques
 DC power supplies
 soldering/de-soldering method and techniques
Underpinning Skills  Reading skills required to interpret work instruction
 Communication skills
 Soldering/de-soldering techniques
 Circuit construction skill on PCB
Resources Access is required to real or appropriately simulated situations,
Implication including work areas, materials and equipment, computer and
information on workplace practices and OHS practices
Assessment Competence may be assessed through:
Methods  Interview / Oral questioning / Written Test
 Observation/Demonstration/Practical work
Context of Competence may be assessed in a well organized work place or
Assessment in a simulated work environment

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 17 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Terminate and Connect Electrical Wirings and Electronic
Unit Title
Circuits
Unit Code EEL BEE1 06 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes needed to
terminate and connect electrical wirings and electronic circuits.

Elements Performance Criteria

1. Plan and 1.1 Materials are checked according to specifications and tasks
prepare for 1.2 Appropriate tools and equipment are selected according to
termination/ tasks requirements
connection of 1.3 Task is planned to ensure OH & S guidelines and
electrical procedures are followed
wiring/electronic 1.4 Electrical wiring/electronic circuits are correctly prepared for
s circuits connecting/termination in accordance with instructions and
work site procedures
2. Terminate/ 2.1 Safety procedures in using tools are observed at all times
connect and appropriate personal protective equipment are used
electrical 2.2 Work is undertaken safely in accordance with the
wiring/electronic workplace and standard procedures
circuits 2.3 Appropriate range of methods in termination/connection
are used according to specifications, manufacturer’s
requirements and safety
2.4 Correct sequence of operation is followed according to job
specifications
2.5 Accessories used are adjusted, if necessary
2.6 Confirm termination/connection undertaken successfully
in accordance with job specification
3. Test 3.1 Testing of all completed termination/ connections of
termination/ electric wiring/electronic circuits is conducted for compliance
connections of with specifications and regulations using appropriate
electrical wiring/ procedures and equipment
electronics 3.2 Wiring and circuits are checked using specified testing
circuits procedures
3.3 Unplanned events or conditions are responded to in
accordance with established procedures

Variable Range

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 18 of 55
Copyright Ethiopian Occupational Standard May 2011
Materials Materials included the following but not limited to:
 Soldering lead
 Cables
 Wires
 Insulating materials
 flux
Tools and Tool set includes the following but not limited to:
equipment  Pliers
 Cutters
 Screw drivers
 Insulation remover
Equipment
 Soldering gun
 Multi-tester
Personal protective May include but not limited to:
equipment  Goggles
 Gloves
 Apron/overall
Methods  Clamping
 Pin connection
 Soldered joints
 Plugs
Accessories Accessories may include the following but not limited to:
 Brackets
 Clamps

Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Undertook work safely and according to workplace and
standard procedures
 Used appropriate termination/ connection methods
 followed correct sequence in termination / connection process
 Conducted testing of terminated connected electrical
wiring/electronic circuits using appropriate procedures and
standards
Underpinning  specification and use of tools
Knowledge and  use of test instruments/equipment
Attitudes  electrical theory
 single phase ac principles

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 19 of 55
Copyright Ethiopian Occupational Standard May 2011
  wiring techniques
 Type of wires
 DC power supplies
 soldering method and techniques
Underpinning Skills  Reading skills required to interpret work instruction
 Communication skills
 Soldering techniques
Resources Access is required to real or appropriately simulated situations,
Implication including work areas, materials and equipment, and to
information on workplace practices and OHS practices.
Assessment Competence may be assessed through:
Methods  Interview / Oral questioning / Written Test
 Observation/Demonstration
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 20 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Troubleshoot AC/DC Power Supply with Single-phase Input
Unit Code EEL EES1 07 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes required to
troubleshoot and repair single-phase AC/DC power supply that
includes transformer rewinding

Elements Performance Criteria

1. Prepare product 1.1 Troubleshooting workplace is prepared in accordance with

and work station OH&S policies and procedures
for 1.2 Responsible person is consulted for effective and proper
troubleshooting work coordination
1.3 Required materials, tools and equipment are prepared and
checked in accordance with established procedures
1.4 Parts and materials needed to complete the work are
prepared and obtained according to requirements
2. Diagnose faulty 2.1 Troubleshooting procedures are followed in accordance with
parts of power OH&S policies and procedures
supply 2.2 Test instruments required for the job are used to test the
required parameters in accordance with the manufacturer's
data and safety procedures
2.3 defects/fault parts are identified using specified testing
procedures
2.4 Identified defects and faults are explained to the responsible
person in accordance with company policy and procedures
2.5 Results of diagnosis and testing are documented accurately
and completely within the specified time
2.6 Customers are advised / informed regarding the status and
serviceability of the unit
3 Maintain/repair 3.1 Personal protective equipments are used in accordance
the power with Occupational Health and Safety practices
supply unit 3.2 Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings
3.3 Repaired or replaced parts/components are
soldered/mounted in accordance with the current industry
standards
3.4 Control settings/adjustments are performed in conformity

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 21 of 55
Copyright Ethiopian Occupational Standard May 2011
 with service-manual specifications
3.5 Repair activity is performed within the required timeframe
3.6 Cleaning of unit is performed in accordance with standard
procedures
4 Rewind low- 4.1 Rewinding process is performed in accordance with OH&S
power policies and procedures
transformer 4.2 Process is checked according to established standards and
requirements
4.3 Test instruments required for the job are used to test the
required parameters in accordance with the manufacturer's
data and safety procedures

5 Assemble low- 5.1 Assembling processes are performed in accordance with

power OH&S policies and procedures
transformer 5.2 Process is checked according to established standards and
requirements
5.3 Assembled products are checked in accordance with quality
standards
6 Test and inspect 6.1 Repaired products are subjected to final visual inspection
repaired and testing in accordance with quality standards, procedures
products and requirements
6.2 Work completion is documented and responsible person is
informed in accordance with established procedures
6.3 Housekeeping procedures are observed in accordance with
5S discipline and established procedures
6.4 Waste materials are disposed of in accordance with
environmental requirements

Variable Range
OHS policies and Arrangements of an organization or enterprise to meet their legal
procedures and ethical obligations of ensuring the workplace is safe and
without risk to health. This may include:
 hazardous and risk assessment mechanisms
 implementation of safety regulations
 safety training
 safety systems incorporating,
 work clearance procedures
 isolation procedures
 gas and vapor

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 22 of 55
Copyright Ethiopian Occupational Standard May 2011
  monitoring/testing procedures
 use of protective equipment and clothing
 use of codes of practice
 Ethiopian electrical code

Responsible person  Immediate supervisor

 Service supervisor/manager
Materials, tools and May include but not limited to:
equipment  Conventional E-I Transformer Assembly
 Copper Wires
 Stranded Wires
 soldering and de-soldering tools
 screwdriver (assorted)
 screws (assorted)
 wrenches (assorted)
 Allen wrench/key
 utility knife/stripper
 multi-tester
 diodes, transistor, capacitor, resistor, transformer
 pliers (assorted)
 ball-peen hammer
 ESD-free work bench with mirror
 Calliper
Personal protective May include but not limited to:
equipment  working clothes/apron
 hand gloves
 face/dust mask
 goggles
 safety shoes
Repaired or  soldering loss contacts
replaced  rewinding low power transformer
parts/components  replacing faulty components
 cleaning
Environmental  proper disposal of chemicals and components shall be based
Requirements on existing requirements of the law and chemical waste
management
 non-biodegradable parts or materials shall be packed and
labeled properly for disposal

Evidence Guide

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 23 of 55
Copyright Ethiopian Occupational Standard May 2011
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Identified electrical/electronic components and devices and its
proper handling
 Applied appropriate knowledge and technique on
troubleshooting
 Repaired the unit according to specific requirements within
timeframe allotted
 Applied safety rules and procedures
 Used tools and equipment properly
Underpinning  Mensuration/Mathematics
Knowledge and  Conversion of Units
Attitudes  Applied Mathematics
 Drawing, Wiring, and Schematic Diagram
 Reading and interpreting orthographic projections and
isometric views
 Reading and interpreting electrical/electronic schematic
diagram, wiring diagram and symbols
 Safety
 Work Safety requirements and economy of materials with
durability
 Knowledge in 5S application and observation of required
procedures
 Materials, tools/instruments & equipment uses and
specifications
 identification of hand and power tools
 proper care and use of tools
 identification of test and measuring instruments
 proper care and use of test and measuring instruments
 System and processes
 Principles of Electrical Circuits
 Fundamentals of Direct Current Circuits
 Fundamentals of Alternating Current Circuits
 Fundamentals of Electronic Components And Circuits
 Fundamentals of Digital Logic, Components & Circuits
Underpinning Skills Demonstrates skills in:
 application of troubleshooting technique
 use and maintenance of test instruments, tools, & equipment
 application of work safety practices and time management
 application of substitution technique
 soldering/de-soldering and wiring/cabling techniques
 schematic diagram reading skills

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 24 of 55
Copyright Ethiopian Occupational Standard May 2011
Resources The following resources must be provided:
Implication  tools, equipment and test instruments
 electronically-controlled domestic appliances
 circuit diagrams (schematics, pictorial, wiring)
 ESD free working area/bench
 complete electronic spare parts/supplies
Assessment Competence may be assessed through:
Methods  Interview / written test / oral questioning
 Observation/Demonstration
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 25 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Perform Basic Computer Operation
Unit Code EEL BEE1 08 0511
Unit Descriptor This unit covers the knowledge, skills, (and) attitudes and values
needed to perform computer operations which include inputting,
accessing, producing and transferring data using the appropriate
hardware and software.

Element Performance Criteria

1. Plan and 1.1. Requirements of task are determined according to job
prepare for task specifications
to be 1.2. Appropriate hardware and software are selected according
undertaken to task assigned and required outcome
1.3. Task is planned to ensure OH & S guidelines and
procedures are followed
2. Input data into 2.1. Data are entered into the computer using appropriate
computer program/application in accordance with company procedures
2.2. Accuracy of information is checked and information is saved
in accordance with standard operating procedures
2.3. Inputted data are stored in storage media according to
requirements
2.4. Work is performed within ergonomic guidelines
3. Access 3.1. Correct program/application is selected based on job
information requirements
using computer 3.2. Program/application containing the information required is
accessed according to company procedures
3.3. Desk icons are correctly selected, opened and closed for
navigation purposes
3.4. Keyboard techniques are carried out in line with OH & S
requirements for safe use of keyboards
4. Produce/output 4.1. Entered data are processed using appropriate software
data using commands
computer 4.2. Data printed out as required using computer
system hardware/peripheral devices in accordance with standard
operating procedures
4.3. Files, data are transferred between compatible systems using
computer software, hardware/ peripheral devices in accordance
with standard operating procedures
5. Maintain 5.1. Systems for cleaning, minor maintenance and replacement
computer of consumables are implemented
equipment and 5.2. Procedures for ensuring security of data, including regular
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 26 of 55
Copyright Ethiopian Occupational Standard May 2011
 systems back-ups and virus checks are implemented in accordance with
standard operating procedures
5.3. Basic file maintenance procedures are implemented in line
with the standard operating procedures
Variable Range
Hardware and  Personal computers
peripheral devices  Networked systems
 Communication equipment
 Printers
 Scanners
 Keyboard
 Mouse
Software Software includes the following but not limited to:
 Word processing packages
 Data base packages
 Internet
 Spreadsheets
OH & S guidelines  OHS guidelines
 Enterprise procedures
Storage media Storage media include the following but not limited to:
 diskettes
 CDs
 zip disks
 hard disk drives, local and remote
Ergonomic  Types of equipment used
guidelines  Appropriate furniture
 Seating posture
 Lifting posture
 Visual display unit screen brightness
Desk icons  Icons include the following but not limited to:
 directories/folders
 files
 network devices
 recycle bin
Maintenance  Creating more space in the hard disk
 Reviewing programs
 Deleting unwanted files
 Backing up files
 Checking hard drive for errors
 Using up to date anti-virus programs

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 27 of 55
Copyright Ethiopian Occupational Standard May 2011
  Cleaning dust from internal and external surfaces

Evidence Guide
Critical aspect of Assessment requires evidence that the candidate:
competence  Selected and used hardware components correctly and according to
the task requirement
 Identified and explained the functions of both hardware and software
used, their general features and capabilities
 Produced accurate and complete data in accordance with the
requirements
 Used appropriate devices and procedures to transfer files/data
accurately
 Maintained computer system
Underpinning  Basic ergonomics of keyboard and computer use
knowledge  Main types of computers and basic features of different operating
systems
 Main parts of a computer
 Storage devices and basic categories of memory
 Relevant types of software
 General security
 Viruses
 OH & S principles and responsibilities
 Calculating computer capacity
Underpinning  Reading skills required to interpret work instruction
skills  Communication skills
Method of The assessor may select two of the following assessment methods to
assessment objectively assess the candidate:
 Observation / demonstration
 Oral Questioning
Resource  Computer hardware with peripherals
implication  Appropriate software
Context of Assessment may be conducted in the workplace or in a simulated
Assessment environment

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 28 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Perform Housekeeping Procedures
Unit Code EEL BEE1 09 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes required to
apply the basic housekeeping procedures.

Elements Performance Criteria

1. Sort and remove 1.1 Reusable, recyclable materials are sorted in accordance with
unnecessary company/office procedures
items 1.2 Unnecessary items are removed and disposed of in
accordance with company or office procedures
2. Arrange items 2.1 Items are arranged in accordance with company/office
housekeeping procedures
2.2 Work area is arranged according to job requirements
2.3 Activities are prioritized based on instructions.
2.4 Items are provided with clear and visible identification
marks based on procedure
2.5 Safety equipment and evacuation passages are kept clear
and accessible based on instructions
3. Maintain work 3.1 Cleanliness and orderliness of work area is maintained in
area, tools and accordance with company/office procedures
equipment 3.2 Tools and equipment are cleaned in accordance with
manufacturer’s instructions/manual
3.3 Minor repairs are performed on tools and equipment in
accordance with manufacturer’s instruction/manual
3.4 Defective tools and equipment are reported to immediate
supervisor
4. Follow 4.1 Materials for common use are maintained in designated area
standardized based on procedures
work process 4.2 Work is performed according to standard work procedures
and procedures 4.3 Abnormal incidents are reported to immediate supervisor
5. Perform work 5.1 Work is performed as per instruction
spontaneously 5.2 Company and office decorum are followed and complied
with
5.3 Work is performed in accordance with occupational health
and safety (OHS) requirements
Variable Range

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 29 of 55
Copyright Ethiopian Occupational Standard May 2011
Unnecessary items May include but are not limited to:
 Non-recyclable materials
 Unserviceable tools and equipment
 Pictures, posters and other materials not related to work
activity
 Waste materials
Identification marks  Labels
 Tags
 Colour coding
Decorum  Company/ office rules and regulations
 Company/ office uniform
 Behavior
Minor repair Minor repair include but not limited to:
 Replacement of parts
 Application of lubricants
 Sharpening of tools
 Tightening of nuts, bolts and screws

Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Practiced the basic procedures of 5S
Underpinning  Principles of 5S
Knowledge and  Work process and procedures
Attitudes  Safety signs and symbols
 General OH&S principles and legislation
 Environmental requirements relative to work safety
 Accident/Hazard reporting procedures
Underpinning Skills  Basic communication skills
 Interpersonal skills
 Reading skills required to interpret instructions
 Reporting/recording accidents and potential hazards
Resource The following resources must be provided:
Implications  Facilities, materials tools and equipment necessary for the
activity
Methods of Competence must be assessed through:
Assessment  Interview / Oral Questioning
 Demonstration with questioning
Context for Competence may be assessed in the work place or in a
Assessment simulated work place setting

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 30 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Receive and Respond to Workplace Communication
Unit Code EEL BEE1 10 0511
Unit Descriptor This unit covers the knowledge, skills and attitudes required to
receive, respond and act on verbal and written communication.

elements Performance Criteria

1. Follow routine 1.1 Required information is gathered by listening attentively and

spoken correctly interpreting or understanding information/
messages instructions
1.2 Instructions/information are properly recorded
1.3 Instructions are acted upon immediately in accordance with
information received
1.4 Clarification is sought from workplace supervisor on all
occasions when any instruction/information is not clear
2. Perform 2.1 Written notices and instructions are read and interpreted
workplace correctly in accordance with organizational guidelines
duties following 2.2 Routine written instruction are followed in sequence
written notices
2.3 Feedback is given to workplace supervisor based on the
instructions/information received

Variable Range
Written notices and Refers to :
instructions  Handwritten and printed material
 Internal memos
 External communications
 Electronic mail
 Briefing notes
 General correspondence
 Marketing materials
 Journal articles
Organizational May include:
Guidelines  Information documentation procedures
 Company policies and procedures
 Organization manuals
 Service manual
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 31 of 55
Copyright Ethiopian Occupational Standard May 2011
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Demonstrated knowledge of organizational procedures for
handling verbal and written communications
 Received and acted on verbal messages and instructions
 Demonstrated competence in recording instructions/information
Underpinning  Knowledge of organizational policies/guidelines in regard to
Knowledge and processing internal/external information
Attitudes
 Ethical work practices in handling communications
 Communication process
Underpinning Skills  Conciseness in receiving and clarifying
messages/information/communication
 Accuracy in recording messages/information
Resource  Note pads
Implications  Pens
Methods of  Direct Observation
Assessment  Oral interview or written test
Context of  Competence may be assessed individually in the actual
Assessment workplace or through accredited institution

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 32 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Work with Others
Unit Code EEL BEE1 11 0511
Unit Descriptor This unit covers the skills, knowledge and attitudes required to
develop workplace relationship and contribute in workplace
activities.

Elements Performance Criteria

1. Develop 1.1 Duties and responsibilities are done in a positive manner

effective to promote cooperation and good relationship
workplace 1.2 Assistance is sought from workgroup when difficulties arise
relationship and addressed through discussions
1.3 Feedback provided by others in the team is encouraged,
acknowledged and acted upon
1.4 Differences in personal values and beliefs are respected and
acknowledged in the development
2. Contribute to 2.1 Support is provided to team members to ensure
work group workgroup goals are met
activities 2.2 Constructive contributions to workgroup goals and tasks are
made according to organizational requirements
2.3 Information relevant to work is shared with team members to
ensure designated goals are met

Variable Range
Duties and  Job description and employment arrangements
responsibilities  Organization’s policy relevant to work role
 Organizational structures
 Supervision and accountability requirements including OHS
 Code of conduct
Work group  Supervisor or manager
 Peers/work colleagues
 Other members of the organization
Feedback on  Formal/Informal performance appraisal
performance  Obtaining feedback from supervisors and colleagues and

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 33 of 55
Copyright Ethiopian Occupational Standard May 2011
 clients
 Personal, reflective behavior strategies
 Routine organizational methods for monitoring service
delivery
Providing support  Explaining/clarifying
to team members  Helping colleagues
 Providing encouragement
 Providing feedback to another team member
 Undertaking extra tasks if necessary
Organizational  Goals, objectives, plans, system and processes
requirements  Legal and organization policy/guidelines
 OHS policies, procedures and programs
 Ethical standards
 Defined resources parameters
 Quality and continuous improvement processes and
standards

Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Provided support to team members to ensure goals are met
 Acted on feedback from clients and colleagues
 Accessed learning opportunities to extend own personal work
competencies to enhance team goals and outcomes
Underpinning  The relevant legislation that affects operations, especially with
Knowledge and regards to safety
Attitude  Reasons why cooperation and good relationships are
important
 Knowledge of the organization’s policies and procedures
 Understanding how to elicit and interpret feedback
 Knowledge of workgroup member’s responsibilities and duties
 Importance of demonstrating respect and empathy in dealings
with colleagues
 Understanding of how to identify and prioritize personal
development opportunities and options

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 34 of 55
Copyright Ethiopian Occupational Standard May 2011
Underpinning Skills  Ability to read and understand the organization’s policies and
work procedures
 Write simple instructions for particular routine tasks
 Interpret information gained from correspondence
 Communication skills to request advice, receive feedback and
work with a team
 Planning skills to organized work priorities and arrangement
 Technology skills including the ability to select and use
technology appropriate to a task
 Ability to relate to people from a range of social, cultural and
ethnic backgrounds.
Resource  Access to relevant workplace or appropriately simulated
Implications environment where assessment can take place
 Materials relevant to the proposed activity or task
Methods of Competence may be assessed through:
Assessment  Direct observations of work activities of the individual member
in relation to the work activities of the group
 Observation of simulation and/or role play involving the
participation of individual member to the attainment of
organizational goal
Context of Competence may be assessed in workplace or in a simulated
Assessment workplace setting

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 35 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Demonstrate Work Values
Unit Code EEL BEE1 12 0511
Unit Descriptor This unit covers the knowledge, skills, and attitude in
demonstrating proper work values.

Elements Performance Criteria

1. Define the 1.1 One’s unique sense of purpose for working and the ‘whys’ of
purpose of work work are identified, reflected on and clearly defined for one’s
development as a person and as a member of society
1.2 Personal mission is in harmony with company’s values
2. Apply work 2.1 Work values/ethics/concepts are classified and reaffirmed
values/ethics in accordance with the transparent company ethical
standards, policies and guidelines
2.2 Work practices are undertaken in compliance with industry
work ethical standards, organizational policy and guidelines
2.3 Personal behavior and relationships with co-workers and/or
clients are conducted in accordance with ethical standards,
policy and guidelines
2.4 Company resources are used in accordance with
transparent company ethical standard, policies and
guidelines
3. Deal with ethical 3.1 Company ethical standards, organizational policy and
problems guidelines on the prevention and reporting of unethical
conduct are accessed and applied in accordance with
transparent company ethical standard, policies and
guidelines
3.2 Work incidents/situations are reported and/or resolved in
accordance with company protocol/guidelines.
3.3 Resolution and/or referral of ethical problems identified are
used as learning opportunities
4. Maintain 4.1 Personal work practices and values are demonstrated
integrity of consistently with acceptable ethical conduct and company’s
conduct in the core values
workplace 4.2 Instructions to co-workers are provided based on ethical,
lawful and reasonable directives
4.3 Company values/practices are shared with co-workers using
appropriate behaviour and language

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 36 of 55
Copyright Ethiopian Occupational Standard May 2011
Variable Range
Work values/ethics/ May include but are not limited to:
concepts  commitment/ dedication
 sense of urgency
 sense of purpose
 love for work
 high motivation
 orderliness
 reliability and dependability
 competence
 goal-oriented
 sense of responsibility
 being knowledgeable
 loyalty to work/company
 sensitivity to others
 compassion/caring attitude
 balancing between family and work
 sense of nationalism
Work practices  Quality of work
 Punctuality
 Efficiency
 Effectiveness
 Productivity
 Resourcefulness
 Innovativeness/Creativity
 Cost consciousness
 5S
 Attention to details
Incidents/situations  Violent/intense dispute or argument
 Gambling
 Use of prohibited substances
 Pilferages
 Damage to person or property
 Vandalism
 Falsification
 Bribery
 Sexual Harassment
 Blackmail

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 37 of 55
Copyright Ethiopian Occupational Standard May 2011
Company  Consumable materials
resources  Equipment/Machineries
 Human
 Time
 Financial resources
Instructions  Verbal
 Written

Evidence Guide
Critical Aspects Assessment requires evidence that the candidate:
of Competence  Defined one’s unique sense of purpose for working
 Clarified and affirmed work values/ethics/concepts
consistently in the workplace
 Demonstrated work practices satisfactorily and consistently in
compliance with industry work ethical standards,
organizational policy and guidelines
 Demonstrated personal behavior and relationships with co-
workers and/or clients consistent with ethical standards, policy
and guidelines
 Used company resources in accordance with company ethical
standard, policies and guidelines.
 Followed company ethical standards, organizational policy
and guidelines on the prevention and reporting of unethical
conduct/behavior
Underpinning  Occupational health and safety
Knowledge  Work values and ethics
 Company performance and ethical standards
 Company policies and guidelines
 Fundamental rights at work including gender sensitivity
 Work responsibilities/job functions
 Corporate social responsibilities
 Company code of conduct/values
 Balancing work and family responsibilities
Underpinning Skills  Interpersonal skills
 Communication skills
 Self awareness, understanding and acceptance
 Application of good manners and right conduct

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 38 of 55
Copyright Ethiopian Occupational Standard May 2011
Resource The following resources must be provided:
Implications  Workplace or assessment location
 Case studies/Scenarios
Methods of Competence may be assessed through:
Assessment  Oral questioning / Interview
 Demonstration/Observation
Context of Competence may be assessed in the work place or in a simulated
Assessment work place setting

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 39 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Apply Quality Standards
Unit Code EEL BEE1 13 0511
Unit Descriptor This unit covers the skills and knowledge required in applying
quality standards in servicing works.

Elements Performance Criteria

1. Assess own 1.1 Completed work is checked against workplace standards
work relevant to the operations/process being undertaken
1.2 An understanding is demonstrated on how the work activities
and completed work relate to the next process and to the
final functionality of the component/unit
1.3 Faulty parts or materials are identified and isolated in
accordance with company policies and procedures
1.4 Faults and any identified causes are recorded and reported
in accordance with workplace procedures

2. Assess quality 2.1 Received materials or component parts are checked against
of received workplace standards and specifications for such things as
articles size, alignment and finish/functionality
2.2 Materials or component parts are measured using the
appropriate measuring instruments in accordance with
workplace procedures
2.3 An understanding is demonstrated of how the received
materials or component parts relate to the current operation
and how they contribute to the final appearance the
system/unit
2.4 Faulty material or component parts related to the service
work are identified and isolated
2.5 Where required, the faults and any identified causes are
recorded and/or reported to the supervisor concerned in
accordance with workplace procedures
2.6 Causes of any identified faults are identified and corrective
actions are taken in accordance with workplace procedures
3. Record 3.1 Materials, component parts or tolerances are measured, as
information required, using the appropriate measuring instruments in
accordance with workplace procedures
3.2 Basic information on the quality performance is recorded in
accordance with workplace procedures
3.3 Records of work quality are maintained according to the
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 40 of 55
Copyright Ethiopian Occupational Standard May 2011
 requirements of the company
4. Study causes 4.1 Causes of deviations from specified quality standards for
of quality materials, component parts or final service rendered are
deviations investigated and reported, as required, using the appropriate
measuring techniques in accordance with workplace
procedures
4.2 Suitable preventive action is recommended based on
workplace quality standards and identified causes of
deviation from specified quality standards of materials or
final service rendered/functionality of work done
5. Complete 5.1 Information on quality and other indicators of performance is
documentation recorded.
5.2 All processes and outcomes are recorded.

Variable Range
Quality check  Visual inspection
 Physical measurements
 Functionality
 Check against design/specifications
Quality standards  Materials
 Component parts
 Final service rendered
 Methods/processes
Quality parameters  Finish
 Size
 Durability
 Process variations
 Materials
 Alignment
 Color
 Damage and imperfections
Sources of may include but not limited to
information/  quality and Ethiopian standards and procedures
documents  work instructions, patterns and designs
 organization work procedures
 manufacturer’s instructions for materials and equipment
 organizational or external personnel
 customer/s requirements

Evidence Guide
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 41 of 55
Copyright Ethiopian Occupational Standard May 2011
Critical Aspects of Assessment requires evidence that the candidate:
Competence  Checked completed work continuously against workplace
standard
 Identified faulty pieces or final construction
 Checked received materials, component parts or
materials against workplace standards
 Identified and applied corrective actions on the causes of
identified faults
 Measured materials or component parts
 Recorded basic information regarding quality
performance
 Investigated causes of deviations of materials against
standard
 Recommended suitable preventive actions
 Assessment must confirm appropriate knowledge and
skills to:
 interpret, relevant work instructions, standards and
specifications appropriate to the tasks
 check and measure the relevant quality parameters
 interpret the results of quality checks in terms of
specifications, patterns and work standards
 take required action where standards of materials,
component parts, work processes are found to be
unacceptable
 maintain accurate records
Underpinning Demonstrate knowledge of:
Knowledge and  relevant quality standards, policies and procedures
Attitudes
 relevant processes, materials and products/services
 characteristics of materials used
 safety environment aspects of service processes
 relevant measurement techniques and quality checking
procedures
 workplace procedures
 reporting procedures
Underpinning Demonstrate skills in:
Skills  Interpret work instructions, specifications, standards and
patterns appropriate to the required work
 Carry out relevant visual inspections of materials,
component parts and final service
 Carry out relevant physical measurements
 Maintain accurate work records in accordance with
procedures
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 42 of 55
Copyright Ethiopian Occupational Standard May 2011
  Meet work specifications
 Communicate effectively within defined workplace
procedures
 carry out work in accordance with OHS policies and
procedures
 interpret and apply defined procedures
Resource The following resources should be provided:
Implications  Access to real or appropriately simulated situations
including:
 areas, materials, equipment
 information on work specifications/patterns,
 relevant safety procedures and regulations,
 quality standards, organization procedures
 customer requirements
Methods of Competence may be assessed through:
Assessment  Interview/Written Test
 Observation/Demonstration with Oral Questioning
Context for Competence may be assessed in the workplace or in a
Assessment simulated workplace setting

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 43 of 55
Copyright Ethiopian Occupational Standard May 2011
TOP
Occupational Standard: Basic Electrical/Electronic Equipment Servicing Level I
Unit Title Develop Understanding of Entrepreneurship
Unit Code EEL BEE1 14 0511
Unit Descriptor This unit covers skills, knowledge and attitude required to
understand the principles, functions, strategies and methods of
entrepreneurship. It also covers identifying and developing the
major entrepreneurial competences.

Elements Performance Criteria

1. Describe and 1.1 The principles, concept and terminology of
explain the entrepreneurship are analyzed and discussed
principles, 1.2 The different / various forms of enterprises in the
concept and community are identified and their roles understood
scope of 1.3 The identified enterprises are categorized and classified
entrepreneurship
1.4 The terms and elements involved in the concept of
enterprising, both on a personal level and in the context of
being enterprising in business are identified and
interpreted
1.5 Functions of entrepreneurship in business and how the
entrepreneurs improved business and economic
environment are explained
2. Discuss how to 2.1 Self-employment as an alternative option for an individual
become economic independence and personal growth is discussed
entrepreneur and analyzed
2.2 Advantages and disadvantages of self-employment are
discussed and explained
2.3 Entrepreneurial characteristics and traits are identified and
discussed
2.4 Self-potential is assessed to determine if qualified to
become future entrepreneur
2.5 Major competences of successful entrepreneurship are
identified and explained
3. Discuss how to 3.1 The importance and role of business entrepreneurship in
organize an the society are discussed and correlated to the operations
enterprise of the economy
3.2 Facts about small and medium enterprises are discussed,
clarified and understood
3.3 Key success factor in setting up small and medium
business are identified and explained
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 44 of 55
Copyright Ethiopian Occupational Standard May 2011
 3.4 Business opportunities are identified and assessed
3.5 Business ideas are generated using appropriate tools,
techniques and steps
3.6 Procedures for identifying suitable market for business are
discussed and understood
3.7 Major factors to consider in selecting a location for a
business are identified and discussed
3.8 Basic types of business ownership are identified and
explained
3.9 Amount of money needed to start an enterprise estimated
and distinction between pre operations and initial operation
payments clarified
3.10 Advantages and disadvantages of using various sources of
capital to start an enterprise are identified
4. Discuss how to 4.1 Disadvantages and advantages of three alternative
operate an means of becoming an entrepreneur are identified and
enterprise understood
4.2 Process of hiring and managing people is discussed and
explained
4.3 The importance and techniques of managing time are
discussed and understood
4.4 The techniques and procedures of managing sales are
discussed and explained
4.5 Factors to consider in selecting suppliers and the steps to
follow when doing business with them are identified and
discussed
4.6 Awareness of how new technologies can affect small and
medium business are developed
4.7 Characteristics of appropriate technology for use in small
and medium business are identified and explained
4.8 Different types of cost that occur in a business and how to
manage them are discussed and understood
4.9 Factors and procedures in knowing the cost of the
enterprise are discussed and understood
4.10 Importance of financial record keeping and preparing
simple financial statement are explained and understood
4.11 The application of self-management skills and negotiation
skills are discussed in operating a business
4.12 Risk assessment and management of business enterprise
are performed
5. Develop one’s 5.1 Process of preparing/ writing a business plan is discussed
own business and applied

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 45 of 55
Copyright Ethiopian Occupational Standard May 2011
 plan 5.2 Standard structure and format are applied in preparing
business plan
5.3 Findings of the business plan are interpreted, assessed
and analyzed
5.4 Feasibility of the business idea is made clear and
understandable
5.5 Problems that may arise or encounter when starting a
business are identified and understand
5.6 Techniques and procedures in obtaining and sourcing
information are discussed and understood

Variables Range
Classification  Private vs public
 Profit vs non-profit
 Formal vs Non-formal
 Individual vs Community
 Local vs Foreign
 Business vs Social
 Small vs Large
 Manufacturing vs Service
 Consumer vs Industrial
Major factors  Economics (local economy)
 Population
 competition
Three alternative  Buying an existing business
 Starting a new business
 Operating a franchising business

Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  explained principles and concept of entrepreneurship
 discussed how to become entrepreneur
 discussed how to organize an enterprise
 discussed how to operate an enterprise
 develop business plan
Underpinning Demonstrate knowledge of:
Knowledge and  Entrepreneurship principles, concepts and terminologies
Attitudes  Entrepreneurial competence
 Entrepreneurial motivation
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 46 of 55
Copyright Ethiopian Occupational Standard May 2011
  Risk assessment and evaluation
 Principles and process of negotiations
 Self-management and self-employment
 Managing sales, people and time
 Factors in setting up small and medium business
 Small and Medium Enterprise
 Business plan development
 Discussion techniques and procedures
Underpinning Skills Demonstrate skills in:
 Planning and Leading
 Presentation skills
 Using technology
 Managing money
 Preparing simple financial statement
 Selecting suppliers
Resource The following resources must be provided:
Implications  Tools, equipment and facilities appropriate to the proposed
activities
 Materials relevant to the proposed activities
Methods of Competence may be assessed through:
Assessment  Interview/Written Test
 Demonstration/ Direct Observation with Oral Questioning
Context of Competency may be assessed in the work place or in a
Assessment simulated work place setting

TOP
Occupational Standard: Basic Electrical/Electronics Equipment Servicing Level I
Unit Title Apply 5S Procedures
Unit Code EEL BEE1 15 1012
Unit Descriptor This unit of competence covers the skills, attitudes and
knowledge required by an employee or worker to apply 5S
procedures (structured approach to housekeeping) to their own
job and work area and maintains the housekeeping and other

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 47 of 55
Copyright Ethiopian Occupational Standard May 2011
 standards set by 5S. The unit assumes the employee or
worker has a particular job and an allocated work area and that
processes in the work area are known by the individual.

Elements Performance Criteria

1. Develop 1.1 Discuss quality assurance procedures of the enterprise or
understanding of organization
quality system
1.2 Understand the relationship of quality system and
continuous improvement in the workplace
1.3 Identify and relate to workplace requirements the purpose
and elements of quality assurance (QA) system
1.4 Explain the 5S system as part of the quality assurance of
the work organization
2. Sort needed items 2.1 Identify all items in the work area
from unneeded
2.2 Distinguish between essential and non-essential items
2.3 Sort items to achieve deliverables and value expected by
downstream and final customers
2.4 Sort items required for regulatory or other required
purposes
2.5 Place any non-essential item in a appropriate place other
than the workplace
2.6 Regularly check that only essential items are in the work
area
3. Set workplace in 3.1 Identify the best location for each essential item
order 3.2 Place each essential item in its assigned location
3.3 After use immediately return each essential item to its
assigned location
3.4 Regularly check that each essential item is in its assigned
location
4. Shine work area 4.1 Keep the work area clean and tidy at all times
4.2 Conduct regular housekeeping activities during shift
4.3 Ensure the work area is neat, clean and tidy at both
beginning and end of shift
5. Standardize 5.1 Follow procedures
activities
5.2 Follow checklists for activities, where available
5.3 Keep the work area to specified standard
6. Sustain 5S system 6.1 Clean up after completion of job and before commencing
next job or end of shift
6.2 Identify situations where compliance to standards is
Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2
Page 48 of 55
Copyright Ethiopian Occupational Standard May 2011
 unlikely and take actions specified in procedures
6.3 Inspect work area regularly for compliance to specified
standard
6.4 Recommend improvements to lift the level of compliance
in the workplace

Variable Range
Elements of QA  corrective action
system  mission statements
 monitoring procedures
 SOPs
 work instructions
 PDCA concept
5S 5S is a system of work organization originally developed in
Japan based around housekeeping principles. A close
translation of the five stages in the housekeeping approach is:
 sort
 set in order
 shine
 standardize
 sustain
Japanese terms:
 seiri - eliminating everything not required for the work being
performed (sort)
 seiton - efficient placement and arrangement of equipment
and material (set in order)
 seison - tidiness and cleanliness (shine)
 seiketsu - ongoing, standardised, continually improving
seiri,
 seiton, seison
 shitsuke - discipline with leadership
Items in the work area Includes:
 tools
 jigs/fixtures
 materials/components
 plant and equipment
 manuals
 personal items (e.g. bags, lunch boxes and posters)
 safety equipment and personal protective equipment
 other items which happen to be in the work area
Sort Sort involves keeping only what is absolutely necessary for the
processes in the work area. Sort includes:
 clearing the work area of all non-essential equipment and
materials

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 49 of 55
Copyright Ethiopian Occupational Standard May 2011
 Non-essential items are those not required to either produce
product, conduct process or operations, or make required
adjustments to equipment during process or operations
Set in order After removing unnecessary materials, the remaining
materials must be those that are required immediately for
either the machine or the job at hand. All of these
materials/change/parts etc must have an assigned location on
the production floor.
Locations should be clearly marked and labeled to show what
belongs where. assigning required equipment and materials
appropriate locations in the work area
Shine includes:
 keeping the work area clean at all times
 this should be carried out to a regular daily schedule
against allowed time and, on most occasions, at the end of
a job
Standardize Once 5S is established, standardizing activities help maintain
the order and the housekeeping standards. Standardizing may
use procedures and checklists developed from a procedure.
Standardizing includes:
 activities that help maintain the order and the housekeeping
standards
 using procedures and checklists developed from a
procedure
 OHS measures such as signage, symbols / coding and
labeling of work area and equipment
Procedures Procedures may include:
 work instructions
 standard operating procedures
 formulas/recipes
 batch sheets
 temporary instructions and similar instructions provided for
the operation of the plant
 good operating practice as may be defined by industry
codes of practice (e.g. good manufacturing practice (GMP)
and responsible care) and government regulations
Procedures may be:
 written, verbal, computer based or in some other format
Sustain includes:
 making sure that daily activities are completed every day
regardless of circumstance
 cleaning up after a job
 undertaking inspections, including:
 informal inspections carried out often, at least weekly
 formal inspections carried out at least monthly
 generating continuous improvement actions from daily
activities

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 50 of 55
Copyright Ethiopian Occupational Standard May 2011
  following up specific actions to generate continuous
improvement

Evidence Guide
Critical Aspects of A person who demonstrates competence in this unit must be
Competence able to provide evidence of the ability to:
 identify own tasks and responsibilities and relate them to
organization and customer requirements
 identify and explain the stages of 5S
 implement 5S in own work area
 identify waste (muda) in the work area
 routine practice of 5S as part of their job
Underpinning Demonstrates knowledge of:
Knowledge and  operations and processes relevant to own job
Attitudes  basic principle of quality assurance system and its elements
 quality procedures and continuous improvement (kaizen)
 meaning and application of 5S steps to own job and work
area
 principles of efficient workplace organization
 purposes of 5S
 methods of making/recommending improvements
Underpinning Skills Demonstrates skills to:
 communicating with others to clarify issues during 5S
implementation, communicate results and contribute
suggestions for improvement
 visualizing operations in terms of flow and contribution to
customer outcomes
 planning own tasks in implementation of 5S
 implementing 5S in own work area according to instructions
 identifying waste (muda)
 organizing, prioritizing activities and items
 reading and interpreting documents describing procedures
 recording activities and results against templates and other
prescribed formats
 working with others
 solving problems
Resources Access may be required to:
Implication  workplace procedures and plans relevant to work area
 specifications and documentation relating to planned,
currently being implemented, or implemented changes to
work processes and procedures relevant to the candidate
 documentation and information in relation to production,
waste, overheads and hazard control/management
 reports from supervisors/managers
 case studies and scenarios to assess responses to
contingencies

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 51 of 55
Copyright Ethiopian Occupational Standard May 2011
Methods of A holistic approach should be taken to the assessment.
Assessment Competence in this unit may be assessed by using a
combination of the following to generate evidence:
 demonstration in the workplace
 workplace projects
 suitable simulation
 case studies/scenarios (particularly for assessment of
contingencies, improvement scenarios, and so on)
 targeted questioning
In all cases it is expected that practical assessment will be
combined with targeted questioning to assess underpinning
knowledge.
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting. Assessment of performance must
be undertaken in a workplace using or implementing 5S as
competitive systems and practices.

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 2

Page 52 of 55
Copyright Ethiopian Occupational Standard May 2011
Sector: Electrotechnology and Telecommunication
Sub-Sector: Electrotechnology

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 3

Page 53 of 55
Copyright Ethiopian Occupational Standard May 2011
 Acknowledgement

We wish to extent thanks and appreciation to the many representatives of business,

industry, academe and government agencies who donated their time and expertise to

the development of this occupational standard.

We would like also to express our appreciation to the Experts of Minister of Education

(MoE) and Engineering Capacity Building program (ECBP) who made the

development of this occupational standard possible.

This occupational standard was developed on May 2011 at Addis Ababa, Ethiopia.

Ministry of Education Basic Electrical/Electronic Equipment Servicing Version 3

Page 54 of 55
Copyright Ethiopian Occupational Standard May 2011