PDVL

Private Hire Car Driver Vocational Licence

Mandatory Programme

COURSE OBJECTIVE

Trainees will undergo a combination of classroom coaching and a self-study programme to acquire all the
competencies required of a professional chauffeur.

Trainees will be issued the Private Hire Car Driver’s Vocational Licence (PDVL) by the Land Transport Authority of
Singapore (LTA) upon completion of the training programme and after passing all the prescribed tests.

Trainees will be able to earn a living by providing a professional chauffeured car service using a Private Hire Car that
is licensed by the Land Transport Authority of Singapore.

COURSE PRE-REQUISITES

• LTA approval letter to attend the Vocational Licence course.

• Certified by a registered doctor to be medically fit (VL medical examination report and Chest X-ray examination
report).
• GCE N or O level English (Grade D7 and above) or WSQ Conversational English (Competency level 3).

COURSE SCHEDULE

Total training hours : 10 hours (8 classroom hours with at least 2 self-study hours).
Total number of Modules : 1 Module.
Full-time course : 1 day - 8 classroom hours.
Part-time course : 4 days - 2 classroom hours per day.
Number of trainees per class : 20 trainees (minimum) to 25 trainees (maximum).

Trainees are required to attend all the lessons and complete all the classroom exercises before being allowed to
take the prescribed tests.

COURSE ASSESSMENT PROGRAMME

Test Paper No. of Questions Duration Passing Marks / Percentage

Paper 1 - Service Quality, Health & Safety 50 MCQ 1 hour 40 correct answers / 80%
Paper 2 - Private Hire Car Rules & Regulations 50 MCQ 1 hour 43 correct answers / 86%
*MCQ – Multiple Choice Questions.

COST (SkillsFuture Credits Online Payments Accepted)

Course fee : $100 per trainee.

Test fee : $10 per registration, $5 per test paper.
Training materials : $25 per set:
• 1 copy of the textbook – Driving in Singapore.
• 1 set of Notes, Worksheets and Mock Test Questions.
• 1 folded Singapore Map and CBD Map.
• 1 Pick-Up and Drop-Off (PUDO) points Map.

Copyright 2016-2020 Mighty Minds Publishing Pte Ltd & Singapore Taxi Academy Page 1 of 4
PDVL
COURSE OUTLINE

MODULE 1 PROVIDE CHAUFFEURED CAR SERVICES USING PRIVATE HIRE CAR DURATION

Trainees will learn the knowledge, skills, attitude and habits required of a
professional chauffeur before using a private hire car to serve the evolving 8 classroom hours.
needs of commuters, while complying with the rules and regulations set by (480 mins)
LTA.
2 self-study hours.
Competent trainees will be able to make a living by providing licensed (at least)
chauffeured car services.

CONTENT DURATION
(classroom)

1. Appreciate the attributes of a professional and successful chauffeur in Singapore. - 20 mins.

2. Know the operating environment of providing a chauffeured car service. - 20 mins.

3. Know the generic processes of fulfilling the demand for a chauffeured car service; - 60 mins.
understand and practice the principles of service quality in providing a chauffeured car
service.

4. Understand the costs and revenues of a chauffeured car service. - 20 mins.

5. Know and apply the principles behind the pricing of a chauffeured car service. - 10 mins.

6. Know and comply with the safety standards of providing a chauffeured car service which - 30 mins.
involves the nation, road traffic, cars, drivers, the passengers on board and other road
users.

7. Ability to avoid accidents and traffic summons. - 30 mins.

8. Ability to comply with the hygiene, fitness and health standards of the mandatory medical - 110 mins.
checkup for Vocational Licence holders.

9. Ability to serve all commuters with consistent service standards without rejecting fares: - 60 mins.
• Standard procedures in getting both driver and car fit to serve;
• Standard procedures in engaging passengers onboard, passengers with luggage
and passengers with special needs, handicaps and the wheelchair bound.

10. Know and comply with all the rules and regulations on Public Service Vehicles (PSV): - 120 mins.
• PSV – Taxis and private hire cars (including private cars for carpooling services).
• Drivers’ conduct – PSV drivers.
• Owners of PSVs.
• Service providers – Street hail, ride-hail, carpooling and delivery services.
• Pick-up and drop-off points.
• Charging method.
• Booking service providers.

Copyright 2016-2020 Mighty Minds Publishing Pte Ltd & Singapore Taxi Academy Page 2 of 4
PDVL
TUTORIAL CLASS

Trainees who require more coaching may opt to attend the tutorial class:

TUTORIAL PROVIDE CHAUFFEURED CAR SERVICE DURATION CLASS SIZE COST

MODULE 1
Trainees will be drilled into acquiring the knowledge 8 hours 20 - 25 Free
on health, safety, service processes and the rules and trainees
regulations of providing a chauffeured car service using
a Private Hire Car.

REFRESHER COURSE

• Holders of a valid PDVL are required:

To renew their VL once every 3 years and to revalidate their credentials as VL holders.

To attend a mandatory Refresher Course once every 6 years and to revalidate and update their mandatory
vocational skills, based on the current TDVL and PDVL course.

To attend a mandatory 3-hour Refresher Course if the VL holders fall within the service record criteria set by
LTA for Active Taxi Drivers.

Number of trainees per class : 20 trainees (minimum) to 40 trainees (maximum).

3-hour mandatory Refresher Course Fee : $40.00 per trainee.

Training materials : 1 set of notes and worksheets.

ONLINE COURSE AND TEST REGISTRATION

Website: WWW.TAXI.ORG.SG

Address : Singapore Taxi Academy, 40 Sin Ming Lane, Midview City, Singapore 573958.
Tel : 6472 7351
Email : sta@taxi.org.sg

CLASSROOM CONDUCT

To complete the course, trainees are expected to be punctual (15 minutes before class starts), attired as expected
of a Public Service Vehicle Driver and to complete all classroom exercises.

Copyright 2016-2020 Mighty Minds Publishing Pte Ltd & Singapore Taxi Academy Page 3 of 4
PDVL

ADVICE ON THE ATTIRE OF TRAINEES

Taxis and Private Hire Cars are both Public Service Vehicles (PSV) which are used to provide public transport services.

Drivers of public service vehicles are expected to dress in a way that will maintain decorum and the professionalism
expected by commuters, to avoid complaints and to drive safely.

As a rule, the attire for both female and male PSV drivers should be:

Feet : Driving shoes (flat heel and cover the feet).

Bottom : Long pants.
Top : Collared shirt or collared t-shirt.

Examples of unacceptable attire:

Feet : Slippers, sandals, high heel shoes.

Bottom : Mini skirt, hot pants, shorts, knee length or three-quarter pants.
Top : Round neck t-shirt, singlet, offensive prints, and other casual or revealing tops.

Trainees are required to be properly attired as specified, failing which they will not be allowed to attend the
training classes or take the prescribed tests.

Copyright 2016-2020 Mighty Minds Publishing Pte Ltd & Singapore Taxi Academy Page 4 of 4