HR Interview Questions
HR Interview Questions
This is usually the first question asked because it is a good icebreaker. You shouldn't use this
open-ended question to offer useless information about your hobbies and home life. Many people
will make the mistake of saying, "I'm 32 years old, married, and mother of three children aged 5, 7
and 9. My hobbies are knitting and bike riding . . blah blah blah." This is not a good answer.
A good answer to this question is about two minutes long and focuses on work-related skills and
accomplishments. Tell the interviewer why you think your work-related skills and
accomplishments would be an asset to the company. Describe your education and work history
(be brief). Then mention one or two personal character traits and tell the interviewer how the traits
helped you accomplish a task at school or work. Do not describe yourself with tired old clichés
such as "I am a team player," "I have excellent communication skills," unless you can prove it with
an illustration. For example: "I would describe myself as a self-starter. At Acme Corporation,
there was a problem with . . . . . so I created a new inventory system (give details) that reduced
expenses 30 percent."
For example, someone with a new degree in an IT field might answer this question as follows: "I
have enjoyed working with computers since I was nine years old and have always been adept as
using them. Throughout junior high and high school, friends and relatives were always asking me
for help with their computer problems, so no one was surprised when I chose to major in
computers." His answer could go on to explain how in college, he discovered he wanted to
concentrate his studies on a specific IT field; how his internships or work experience influenced
him or led him in a certain direction; and how he has come to decide that he wants to work for this
particular company and why he would be an asset to this company.
Take several minutes to answer this question, incorporating your personality traits, strengths, and
experience in to the job you're applying for. A good answer is to focus on how you can benefit the
company. You can best do this by researching a company before the interview and be ready with
examples of how your skills, talents, etc., can benefit the problems and concerns of that particular
company.
State one or two strengths that are work-related and tell the interviewer the story about when that
strength helped you accomplish a task at work (or school). For example: "I have the ability to
train and motivate people. At Acme Co., employee turnover was very high, so I . . . " (give details
of what you did to decrease turnover, train and motivate employees, etc.).
Don't answer by claiming that you have no weaknesses. Confess a real weakness that you have,
but choose one that isn't particularly relevant to the job you're seeking. Do not answer with phony
weaknesses such as "I'm a slave to my job" or "I'm a workaholic." Just state the weakness, tell
the interview how it has harmed you in your work life, and what steps you have taken to improve it.
A good step one can take to improve a weakness is to read self-help books on the subject. You
might offer the title of a book you've read that helped you improve your anger, shyness,
impatience, etc.
You could state that you want a more challenging position, higher salary, or more responsibility.
Don't mention personal conflicts with your present boss or bad- mouth your current employer or
co-workers as this will harm your chances of being offered the job. Keep in mind that interviewers
love people who are looking for more challenging positions or responsibility because it shows
drive, ambition and motivation.
Don't answer this question with, "Because you advertised for an X at monster.com." Your answer
should offer what you think are the most interesting aspects of the company, for example,
"because it is on the cutting edge of technology" or "because you are the industry leader". The
research you do on the company in order to prepare for the interview should give you an answer to
this question.
Those who answer this question with, "Not much," will probably not be offered the job. You should
always research a company before the interview. Learn about their products / services, size,
future plans, current events, etc. If you cannot find information about a particular company, call
their offices and ask the receptionist to send you information about the company in the form of a
brochure, etc.. You should also research the industry in which the company operates so you are
up on what's happening. You can find links to research sites by clicking here.
Your answer should offer what you think are the most interesting aspects of the position. More
responsibility and opportunity, including a higher salary, are acceptable answers, but state them in
a way that isn't blunt. For example, "because it pays more" is not a good answer. But, stating
that, "The position offers more responsibility, challenges and interesting opportunities, as well as a
higher salary," is a good answer.
If the position you're applying for requires you to spend lots of time alone, then of course, you
should state that you like to work alone and vice versa. Never sound too extreme one way or
another. Don't say that you hate people and would "die if you had to work with others" and don't
state that you "will go crazy if you're left alone for five minutes". A healthy balance between the
two is always the best choice. If you have previous experience illustrating the fact that you can
work alone or with others, then offer it. For example, you might state that in your previous job you
spent a significant amount of time alone while traveling, or that you have learned how to get alone
well with people in the workplace by working on numerous team projects.
Question 10: What did your last supervisor criticize most about your performance?
A good way to answer this question is to offer a criticism you received that is not very important or
not directly related to the position you're applying for. For example, telling the interviewer that you
were constantly criticized for coming to work an hour late is not a good idea. But revealing a
minor criticism and telling the interviewer what steps you took to improve yourself is a good way to
answer this question. In fact, if you can state that you have already solved the problem and
received a higher mark on a subsequent performance review, then say so.
Assume that you will be promoted two or three times in five years, so your answer should state
that you see yourself working at whatever job is two or three levels above the job in which you are
applying. Do not claim that you will be "running the company" in five years. You might want to
add that you understand your promotions will be earned through hard work and that you don't
assume you will be promoted just because you stayed with the company.
Reasons for job hopping should always be based on your past employers' failure to challenge you
or fail to give you enough opportunity for advancement, and not on the fact that your past
employers were incompetent, dumb, or unfair. Make sure you point out any jobs you did hold for
a long time. Mention that your current goal is long-term employment and back that up with any
proof you have to want job stability such as a new baby, new marriage, new home, etc. If the job
you're applying for offers you the challenges and environment you were always looking for, then
say so.
If relocating wasn't an issue the interviewer wouldn't be asking the question. Therefore, the only
acceptable answer is "Yes." If you answer in the negative you will not get the job. If you really
don't want to relocate, then perhaps you shouldn't accept the job if it is subsequently offered to
you. If you aren't sure, then ask questions about relocation, such as when it is likely to occur,
where you will relocate to, and would it involve a promotion.
If traveling wasn't part of the job, the interviewer wouldn't be asking this question. Therefore, the
only acceptable answer is "yes". If you are willing to travel, answer yes and give some
illustrations of work travel you have done. But if you do not want to travel, you should find out
more about this aspect of the job before accepting the position, such as how much travel will be
involved, where will you be traveling to and for how long.
Question 15: Are you willing to work overtime?
If this wasn't an aspect of the job, the interviewer wouldn't be asking this question. Therefore, the
only acceptable answer is "yes" if you want to be considered for the job. If your past jobs involved
overtime, now would be the time to tell this to the interviewer.
When answering this question, keep in mind that the interviewer knows that almost everyone has
been fired at least once and it is almost always due to a personality conflict with the boss or
coworkers. So, answer this question honestly, but without attacking your former boss or employer,
and without sounding defensive or bitter. Do not mention that you have been fired many times
unless asked specifically, "How many times have you been fired?" Have a sense of humor when
discussing your firings so that the interviewer doesn't get the idea you are a nut who might come
back to the workplace with an assault rifle if you're fired. Tell the interviewer what you learned
from being fired. If you have been fired many times, mention what steps you have taken to
improve yourself (i.e., I have read self-help books about . . . getting along with others . . .
improving my time management . . . improving knowledge, work habits, etc.). Also, point out any
past jobs you held when you got along well with your boss and coworkers or received good
performance reviews or a promotion.
Question 17: How long have you been searching for a job?
Why haven't you received a job offer? Why have you been unemployed for so long? It is always
better to answer this question with "I just started looking" but this is not always possible,
particularly if your resume indicates you've been unemployed for the last six months. If you can't
hide the fact that your job search has been taking awhile, then state you're being selective about
whom you will work for. Of course, stating this might prompt the interviewer to ask, "What offers
have you turned down?" which could land you in hot water if you haven't actually received any job
offers. (It isn't a good idea to lie in answering this latter question.)
A bad economy and a crowded market are good reasons one might have trouble finding a job.
However, be aware that many interviewers will hold this against you even if the job market was
very bad and many people were having trouble finding employment.
Question 18: What previously held job do you consider to be your favorite and why?
This is actually a trick question asked to determine if you enjoy the type of work the position you're
applying for involves. Therefore, the answer to this question should be a job that requires the
same or similar work that you will be required to perform in the new job. If you do not have a
previous job wherein you performed similar tasks, then offer an answer that does not suggest you
are ill-suited for the position. For example, if you are applying for a high-stress, demanding job in
a chaotic environment, don't tell the interviewer you loved your position with Acme because of the
mellow, low stress "work at your own pace" atmosphere.
Question 20: Would you choose the same career if you could start over again?
How you answer this question depends on whether or not you are trying to win a job related to
your career history or are trying to enter a new field. No matter how much you despise the career
you originally chose, do not admit this fact to the interviewer because it tells him you consider your
work to be drudge. If you are trying to enter a new field, of course, tell the interviewer that you
would choose the field you're now trying to enter if you had it to do all over again -- that's why
you're trying to enter it now!
Question 21: Why have you stayed with the same employer for so long?
Just as moving from job to job too frequently can harm you, so can staying with the same
employer for too long -- particularly if you've never been promoted and your resume indicates you
haven't been intellectually challenged in years. Your answer should state something about your
having worked successfully with many people both inside and outside of the organization,
including different bosses and co-workers, as well as interacting regularly with various types of
organizations and customers.
How you answer this question depends on the type of company it is. If it is a start-up company or
within a highly-competitive industry, then they are probably looking for those more willing to take
risks. If you believe the company is this type, then offer an example of a risk you've taken in
business. If the company is a well-established industry leader, risk takers are not as highly valued.
Of course, no company is looking for employees who are foolish in their risk-taking behavior, so a
good rule of thumb is to place yourself somewhere in the middle -- you are neither too foolish nor
overly cautious.
Question 23: Would your present employer be surprised to know you're job hunting?
Never answer this question with negative information such as "My current boss wouldn't be
surprised in the least to hear I'm leaving since he's been trying to shove me out the door for
years!" Always tell the interviewer that you are happy with your current employer and job, but are
simply looking to stretch your wings out and take on a job with more challenge, and yes, more
salary and opportunities for advancement.
The only acceptable answer is one stating you handle change very well. Don't just make this
claim, offer an example of how well you coped with a major change that took place in your work
environment. A common shakeup occurs when your employer brings in new automation or
changes its culture. In any event, tell the interviewer what you did to cope or adapt to a change
that occurred with a previous employer -- and this should be a major change, not a minor one.
Question 25: What salary are you expecting?
You should do some research before the job interview so that you can offer the most competitive
salary. You can do easy research at www.salary.com. At this website, you can find out what
people who work in hundreds of different fields are paid in every area of the United States. In fact,
you can tell the interviewer that you have done research at this website because it is a very
reliable and often-quoted resource for salary information. Of course, if you can find out what
people make in this particular company with whom you are interviewing then do so. You do not
have to state a salary that is at or below what you know the company is offering. If you believe
you are worth more, stand firm. Of course, you might be asked to justify why you are worth the
salary you are asking, so be prepared with an answer (i.e., tell them how your skills and
experience will benefit the company so much that your salary will be a bargain for them.) Links to
more salary resources can be found by clicking here.
How do you handle conflicts in the workplace? Don't claim that you have never had a dispute with
a co-worker. The interviewer will know you are lying, since getting along with co-workers is one of
the hardest things in the world to do. The best answer to this question tells the interviewer about a
dispute you had with a co-worker and how you resolved it so that they outcome was positive. Your
answer should tell the interviewer how you resolved it on your own, and hopefully, that you and
this other person are now friends, or at least are able to work together productively. Also,
concentrate on resolving work-related issues rather than personal feuds. For example, telling the
interviewer about your problems getting a co-worker to take your suggestions on a specific project
seriously is a much better topic than telling the interviewer about your long-standing feud with a
co-worker over a prime parking space in the company parking lot. And don't tell the interviewer
that you resolved a dispute by tattling to the boss or trying to get the other person fired.
Employers are sick of dealing with employee conflicts and they want a mature person who can
resolve conflicts on her own without tattling or complaining to the boss.
Who was your least favorite boss and why? These are two of the most difficult interview questions
to answer unless you understand what the interviewer wants to hear, and if you realize that you
can answer both questions with basically the same answer. Employers are looking for employees
who are interested in contributing to the company, improving their job skills, and making a
contribution. So, instead of insulting or demeaning your past bosses by telling the interviewer that
he was always "hogging all the credit" or was "totally incompetent", state that you wished he had
offered you more feedback about your job performance, provided you with more job training, or
challenged you more by providing you with more opportunities to show what you can do, etc. You
can answer the question, "who was your favorite boss and why?" using the same answer: "John
Doe was my favorite boss because he offered me lots of feedback about my job performance,
taught me almost everything I know about marketing, and gave me plenty of opportunities to prove
myself by giving me very challenging projects to complete." Never put down your past employers
or blame them for anything in a demeaning or insulting way, since it makes you come across as
petty.
Question 28: What could you have done to improve your relationship with your least
favorite boss?
Again, refrain from stating negativities about your former boss. Put a positive spin on your answer
by telling the interviewer that, if you had it to do all over again, you would have requested more
feedback from your boss regarding your performance and requested to be assigned more projects,
etc.
Question 29: What book are you currently reading (or what was the last book you read)?
What were the last three books that you read?
The only correct answer is to offer the title of a nonfiction book, preferably one that is on a subject
related to your career or business in general. For example, if you are a sales person, tell the
reader you're currently in the middle of, "Selling for Dummies." Or, if that seems too much of a
cliché, offer the title of a book on improving your time management, personality, efficiency, etc. Of
course, we aren't suggesting that you lie and claim to be reading a book that you aren't really
reading. As part of your job search, you will have to start reading one or two acceptable books
so that you can intelligently discuss them if the subject is brought up during an interview. The
interviewer might ask you how the book is helping you (what you have learned from it), so have an
answer ready. Some interviewers will try to determine if you regularly read by asking you for titles
of 3, 4 or 5 books you've read this year, so be ready.
Replying that you "don't have time to watch movies as you are completely devoted to your job" is
not a good answer and will not win you any points, even if the interviewer was dumb enough to
believe you. Interviewers are looking for well-rounded people who enjoy healthy activities, such as
relaxation and entertainment, and will expect you to state the name of a movie. The movie title
that you give in reply to this question should always be one that is popular with the general public,
but uncontroversial, meaning that it doesn't have any negative or zealous political or religious
overtones. Also, don't reveal the fact that you spend way too much time watching movies by
stating you have seen a particular movie 15 times or that you spend too much time watching
movies. For example, don't tell the interviewer that you are obsessed with Star Trek movies and
regularly attend Star Trek conventions dressed up as Mr. Spock. A well-known uncontroversial
movie, popular with the general public, and one that the interviewer is likely to have seen, is
always a good choice.
It is recommended that you NOT disclose any other offers you have received or discuss the
companies with whom you have interviewed. Therefore, a good answer to this question is to state
that you do not have offers from other companies. (Of course, if for some reason you believe you
would have a better chance of getting the job offer if you disclosed this information, then do so.)
It is customary for most employees to give at least two weeks notice to their current employer.
Those in management positions are expected to give longer notice. You will not earn points if you
express disrespect toward your current employer by telling the interviewer that you plan to quit
your present job without giving sufficient notice. He will assume you will show his company the
same amount of disrespect. It is also a good idea to tell the interviewer you plan to start learning
about your new position / employer on your off-hours (i.e., reading employee training manuals,
etc.) Telling the interviewer you can't begin work for a few months because you want to take some
time-off is not a good idea.
Are you happy with your choice? Always state that you are happy with your choice, even if you
aren't. Do not state that "it was the only place that would accept you". Do not make negative
statements about the school or your professors either. A good reason for choosing a particular
school is because you liked the particular program they offered, or it is known for offering a good
education in your particular major.
Question 34: What factors did you consider in choosing your major?
A great answer is to state you have always wanted to become X since you were a child and picked
your major accordingly. If you're changing career fields or applying for a position unrelated to your
major, tell the interviewer you were interested in that subject at the time, but circumstances haven
taken you down a new path. Of course, you should put a positive spin on also stating that you
have benefited tremendously by changing careers (learned new things, made you more
hardworking, etc.)
The interviewer does not want you to express either too much indifference or too much sympathy
for those you have had to fire. Tell the interviewer how you discussed the employee's
shortcomings with him several times and tried to help him improve, but as a last resort, you had no
choice but to fire the person.
There is not a simple way to motivate all people due to the vast number of personality types and
situations in which people work. The best answer is one that tells the interviewer that each
employee must be uniquely motivated. You should offer several examples of situations where
employees were successfully motivated.
FOR EVERYONE:
Most people would respond with an answer avowing a deep commitment to the company and the
job; however, a better answer would be to state that your commitment will grow as you get to know
the company and the people in it.
Question 38: Aren't you overqualified for this job?
Note that employers don't like to hire overqualified people because they won't stay around long.
But since it is probably obvious that you're overqualified, admit that you are, but also emphasis the
positive. For example, "I am overqualified in some ways. I have more experience that is required
for this job, but you are looking for someone who is an expert in X, and that's me. However, that
doesn't mean I'm completely overqualified. I feel that I have much to learn in the area of X, which
is a big part of this job and I know it will keep me challenged blah blah blah."
Don't answer with, "Oh yes, I will enjoy filing eight hours a day, 40 hours a week, 50 weeks a
year!" Instead, try to assure the interviewer you aren't going to go mad doing your boring job. For
example, "I know this position requires a lot of routine work, but I don't expect to start at the top.
I'm willing to start at the bottom and proof myself. Eventually, I will be assigned tasks that require
more brain power."
This question is usually the last one an interviewer will ask as it is a logical way to end the
interview. Never go to an interview without preparing questions to ask beforehand. Avoid asking
about salary, vacation time, employee benefits, etc. until you have asked a number of other
questions that demonstrate your interest in working for the company. Good questions to ask the
interviewer:
You can also ask questions regarding information you found when conducting research about the
company.