LG-Ericsson TSP

(ip-LDK, iPECS)
User Guide

Issue 4.1Ac
LG-Ericsson TSP User Guide

REVISION HISTORY

Version Date Description of Change S/W Version

Issue 3.7Aa SEP 12, 2007 Initial Release
Issue 4.0Aa JUN 27, 2009 Add iPECS-50A/50B/Micro/1200 D.0Ac
Add iPECS-MG 100/300
Issue 4.0Ab AUG 14, 2009 Add iPECS, VM, Dial Pad Feature
Issue 4.1Aa APR 02, 2010 Add 64 bit OS/Machine D.1Aa
Issue 4.1Ab AUG 24, 2010 Company Name Change D.1Ab
Issue 4.1Ac JUN 08, 2011 Add iPECS-CM D.1Bj
LG-Ericsson TSP User Guide

CONTENTS

About This Manual .................................................................................................. 3

Audience .........................................................................................................................................3

Associated Documentation............................................................................................................3

1. Introduction.................................................................................................... 4

1.1 What is the TAPI Application and LG-Ericsson TSP ........................................................4

1.2 Enabling the TAPI Applications to use LG-Ericsson system...........................................4

2. Hardware/Software Requirements ................................................................ 6

2.1 Computer Requirements .....................................................................................................6

2.2 Key Telephone systems Requirement ................................................................................6

3. LG-Ericsson TSP Installation & Configuration ............................................. 7

3.1 Installation Procedure .........................................................................................................7

4. 1st party connection .................................................................................... 12

4.1 ipLDK-20/60/Nexer/Aria SOHO .......................................................................................12

4.2 ipLDK-50/100/300/600.....................................................................................................15

4.3 iPECS-LIK, MG ..................................................................................................................17

5. 3rd party connection .................................................................................... 19

5.1 System Configurations ......................................................................................................19

5.2 To configure LG-Ericsson TSP ........................................................................................20

6. Telephony Server Configurations ................................................................ 21

6.1 To enable or disable a telephony server .........................................................................21

6.2 To assign a telephony user to a line or phone ...............................................................23

6.3 To remove users from telephony lines or phones ..........................................................24

7. Client Computer Configurations.................................................................. 25

7.1 To specify telephony servers on a client computer .......................................................25

7.2 Client disable from telephony servers .............................................................................25

8. Support For TAPI Functions ........................................................................ 27

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8.1 Line Device Functions .......................................................................................................27

8.2 Phone Device Functions ...................................................................................................46

8.3 Device Specific Messages ................................................................................................53

9. Troubleshooting ........................................................................................... 63

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About This Manual

This manual describes the use of LG-Ericsson’ s TSP, and the TSP (Telephony Service
Provider) supporting Microsoft TAPI 2.1 for telephony applications. Those applications are
referenced to as the TAPI application in the reminder of this manual.

Audience
This manual is for anyone using LG-Ericsson TSP to develop TAPI applications.

Associated Documentation
ipLDK, iPECS Series Documentation
 Programming Manual for Digital Key Telephone System
 User's Guide for Digital Key Telephone

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1. Introduction

1.1 What is the TAPI Application and LG-Ericsson TSP

LG-Ericsson TSP is the interface software or service provider that enables the application to
access LG-Ericsson Keyphone System.
Microsoft TAPI components included in Microsoft Windows use the routines in LG-Ericsson
TSP to access the system, and provide telephony functions to TAPI applications. Finally, the
TAPI application can access LG-Ericsson Keyphone System through the TAPI functions and
LG-Ericsson TSP routines.
The subsets of TAPI functions that LG-Ericsson TSP supports include:
 Line Device Functions
 Phone Device Functions
 Device Specific Messages
For details of these functions, refer to Chapter 8 and associated documents described
before.
Note: LDKSP is the filename of the LG-Ericsson TSP.
st rd
Note: 1 party and 3 party connection cannot be used at the same time.

1.2 Enabling the TAPI Applications to use LG-Ericsson system

There are two modes enabling the TAPI applications to be serviced through LG-Ericsson
rd st
system. One is the 3 party mode and the other is the 1 party mode.

In the 3rd party mode, referred to О ш и б к а ! И с т о ч н и к с с ыл к и н е

н а й д е н ., the TAPI application is on one of the client computers (may be Windows
2000/XP/Vista/7), which belongs to a Microsoft Windows domain serviced by the server
computer (must be Windows 2000/2003/2008 Server). LG-Ericsson TSP must be installed in
the server computer, and the server computer must be connected to LG-Ericsson system
through the LAN. But in case of ipLDK-50/100/300/600, you can use RS-232C. The TAPI
application can access LG-Ericsson system through the Telephony RSP (Remote Service
Provider) on the client computer through the network. Another TAPI application can access
LG-Ericsson system on another client computer.
In the 3rd party mode, the TAPI application on the client can access the line(s), which is(are)
assigned to the client by the server computer.

In the 1st party mode, referred to О ш и б к а ! И с т о ч н и к с с ыл к и н е

н а й д е н ., the TAPI application is on the desktop computer (Windows 2000/XP/Vista/7),
which is connected to the external CTI module or CTIU with the RS-232C port. The CTI
Module/CTIU is connected to the keyset. The model names of keyset, which can be used in
st
the 1 party mode, are LDP or LKD Scout chip (ipLDK-100/300/600).
In ipLDK-20/60/Aria Soho/Nexer systems, DKT and SLT can be used for 1st party mode
using LAN connection.
In the 1st party mode, the TAPI application on the desktop computer can access only one
line, which is connected to the keyset. And, a few features of the lineDevSpecific function
would not be supported.

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st
Note: iPECS-CM system does not support 1 party connection.

rd
Figure 1.1 CTI Architecture of 3 party mode

st
Figure 1.2 CTI Architecture of 1 party mode

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2. Hardware/Software Requirements

2.1 Computer Requirements

The computer requirements are as follows:
rd
 Server/Client (for 3 party connection)
Telephony Server: Windows 2000/2003/2008 Server
- CPU: Pentium III 500 MHz or later
- RAM: 128 MB or later
- Available Hard disk: 500 MB or later

Client: Windows 2000 or later

- CPU: Pentium II 200 MHz or later
- RAM: 32MB or later
- Available Hard disk: 200 MB or later

st
 Desk top (for 1 party connection)
- CPU: Pentium II 200 MHz or later
- RAM: 32MB or later
- Available Hard disk: 200 MB or later

2.2 Key Telephone systems Requirement

The System requirements are as follows:
 System: Key/PBX System (ipLDK, iPECS-LIK, iPECS-MG, iPECS-CM)
st
 To use ipLDK-50/100/300/600 1 party connection
- CTI Module (Model:V70, LKD keyset with Scout chip)
- CTIU enabled LDP keyset

st
 To use ipLDK-20/60/Nexer/ARIA SOHO 1 party connection
- Terminal Type
DKT, SLT, WKT (GDC-345H or later, Middleware: 1.0I or later)
st
- You need 1 party lock key or ez Phone lock key.

rd
 To use 3 party connection (ipLDK, iPECS-LIK, iPECS-MG, iPECS-CM)
- Terminal Type
DKT, SLT, WKT, LIP (GDC-345H or later, Middleware: 1.0I or later)
rd
- You need 3 party lock key

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- For ipLDK-50/100, ASMU is needed.

3. LG-Ericsson TSP Installation & Configuration

3.1 Installation Procedure

1. Run Setup.exe in LG-Ericsson TSP install version.

2. Click [Next] button.

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st
3. You need to insert Station Number and its password for 1 party connection of iPECS-
LIK, ipLDK-60 and Aria Soho IP systems.

4. Select each item. When you select LAN connection, you should insert IP address of LG-
Ericsson system as above.

5. Restart your computer to connect between LG-Ericsson TSP and LG-Ericsson system.
6. You can change the LG-Ericsson TSP configurations as following

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7. Open [Phone and Modem Options] in Control Panel.

- Select country/region, insert area code and outside dial number.

8. On the [Advanced] tab under Providers, click [Telephony Service Provider for LG-
Ericsson System].

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9. Click [Configure…].

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10. You can change LG-Ericsson TSP configurations in this dialog.

11. If the configurations were changed, you should restart your computer to take effect.

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4. 1st party connection

A computer is communicating with ipLDK system directly. You should install LG-Ericsson
TSP on your local computer.

4.1 ipLDK-20/60/Nexer/Aria SOHO

4.1.1. System configurations

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4.1.2. To assign a user to a line

1. LG-Ericsson TSP uses ID and Password of the TSP dialog box.
ipLDK-60 USA: US88P-C.8Ia or later.
ipLDK-60 STD: GS88P-C.1Ib or later.
Aria Soho IP: GS68P-C.8Fd or later.
2. If the MPB version is lower than above, In PGM 126, a user should type a client IP
address in Edit box, click [Update] button.

4.1.3. To configure LG-Ericsson TSP

1. Verify LG-Ericsson TSP configurations.

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- Verify if ipLDK-20/60/Nexer/Aria Soho is selected.

- Verify if Station Number and Password are correct.
st
- Verify if 1 party Connection/RSG in Service Mode is selected.
- Verify if LAN is selected, and IP address of system is correct.

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4.2 ipLDK-50/100/300/600
4.2.1. System configurations

[Figure, How to use CTI Module]

[Figure, How to use CTIU enabled keyset]

- In case of using CTI module, CTI module (Model: V70) is connected to LKD with
Scout chip.
- CTIU enabled LDP keyset is available.

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4.2.2. To configure LG-Ericsson TSP

1. Verify LG-Ericsson TSP configurations

- Verify if ipLDK-50/100/300/300E is selected in LG-Ericsson System.

- Station number and its password are not used.
st
- Verify if 1 party Connection/RSG is selected in Service Mode
- Verify if serial number is correct, In case of RSG, LAN connection is available.

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4.3 iPECS-LIK, MG
4.3.1. System configurations

4.3.2. To assign a user to a line

1. You don’ t have to add any program. (iPECS-LIK 5.5cc or later)
2. If you use an iPECS-MG system, type a client IP address in Edit box, click [Update]
button in PGM 126.

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4.3.3. To configure a LG-Ericsson TSP

1. Verify LG-Ericsson TSP configurations.

- Verify if iPECS (LIK, MG, CM) is selected.

- Verify if station number and its password are correct.
st
- Verify if 1 party Connection/RSG is selected in Service Mode.
- Verify if LAN is selected, and IP address of system is correct in Connection Method.

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5. 3rd party connection

rd
For 3 party connection, you need a Server computer (Windows 2000/2003/2008 Server).
You should install LG-Ericsson TSP on Server computer. In client PC, TAPI Application is
communicating with its server through RSP (Remote Service Provider).

5.1 System Configurations

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5.2 To configure LG-Ericsson TSP

1. Verify LG-Ericsson TSP configurations

- Verify if the kind of system is correct.

rd
- Verify if 3 party connection is selected.
- In case of ipLDK-50/100/300/300E and ipLDK-60, you can use anyone of
connection Method. But in case of the others, only LAN connection is available.

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6. Telephony Server Configurations

6.1 To enable or disable a telephony server

Windows 2000/2003/2008 Server
1) Open Telephony

- To open Telephony on Windows 2000/2003/2008 Server, click Start, click Run, and
then type tapimgmt.msc.
2) In the console tree, click the server you want to manage.
3) In the Action menu, click Properties.

4) On the Setup tab, select the Enable telephony server check box to enable the server
or clear the check box to disable the server.
5) When you enable the server, specify a logon account under Account Information. It
must be a member of the Administrators group on the server, and also be in the

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same domain as the server or in a domain that has a two-way trust relationship with
the domain containing the server.

This procedure changes whether clients can use the telephony devices on the server.
Changes take effect the next time the system attempts to start the TAPI service.
If the Enable telephony server check box is unavailable, you need to start the Telephony
service first. To manage the Telephony service, you must be a telephony administrator
on the server or logged on as an administrator of the server.

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6.2 To assign a telephony user to a line or phone

Windows 2000/2003/2008 Server
1) Open Telephony
2) In the console tree, click Telephony Service Provider for LG-Ericsson System.

3) In the details pane, under Line Name or Phone Name, click the line or phone.
4) In the Action menu, click Edit Users, and then click Add.
5) In Look in, click the domain containing the user.
6) In the list, select the user, and then click Add.

This procedure permits TAPI client programs run by the user to use the line or phone on
the server. A user added for a phone or line must be in the same domain as the TAPI server
or in a domain that has a two-way trust relationship with the domain containing the server.
Before a user can use the telephony line or phone, the TAPI server must be specified on the
client computer.

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6.3 To remove users from telephony lines or phones

Windows 2000/2003/2008 Server
1) Open Telephony.
2) In the console tree, click Telephony Service Provider for LG-Ericsson System.
3) In the details pane, under Line Name or Phone Name, click the line or phone.
4) In the Action menu, click Edit Users.
5) In Assigned Users, click a user, and then click Remove.

After you perform this procedure, TAPI client programs run by the user will be unable to
use the line or phone on the TAPI server.

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7. Client Computer Configurations

7.1 To specify telephony servers on a client computer

Windows 2000/XP/Vista/7
1) Open a Command Prompt window.
2) Type Tcmsetup /c server1 server2….

To open a Command Prompt window, click Start, point to Programs, point to Accessories,
and then click Command Prompt.
The TAPI client is installed with the Microsoft Windows 2000 operating system, but you
need to perform this procedure to specify servers for the client. The client must be in the
same domain as the server or in a fully trusted domain.
You must log on to the client as an administrator to perform this command. If you are
logged on to a computer in the Users or Power Users group, you can use the runas
command to run tcmsetup as an administrator, for example:
- runas /user:mydomain\myname “ tcmsetup /c servername”
You may have to restart the Telephony service for this change to take effect.

When you use Windows Server 2003, the following service pack should be installed on a
client computer.
- Windows 2000 Professional: Service Pack 5 or later.
- Windows XP Home: Service Pack 2 or later.
- Windows XP Professional: Service Pack 2 or later.

After you complete this procedure, you need to specify a TAPI server on the client. To
make the telephony resources on the server available to the client users, the server
administrator needs to assign the users to telephones or lines on the server. Users must log
onto a valid domain account.
A Windows 95 TAPI client must be upgraded to TAPI2.1 to use the TAPI services provided by
a Windows 2000 TAPI server.

7.2 Client disable from telephony servers

1) Open a Command Prompt window.

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- tcmsetup /c /d

Client user cannot see the lines or phones.

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8. Support For TAPI Functions

8.1 Line Device Functions

The following Sections describe TAPI Line Device functions supported by LG-Ericsson TSP.
For more information about TAPI functions, refer to the Microsoft Windows Telephony
Application Programmer’ s Guide.

TAPI Function LG-Ericsson TSP Support

lineAddProvider Supported (TAPI itself).
lineAddToConference Supported.
lineAnswer Supported.
lineBlindTransfer Supported.
lineClose Supported.
lineCompleteCall Supported.
lineCompleteTransfer Supported.
lineConfigProvider Supported (TAPI itself).
lineDeallocateCall Supported (TAPI itself).
lineDevSpecific Supported.
lineDial Supported.
lineDrop Supported.
lineForward Supported.
lineGenerateDigits Supported.
lineGetAddressCaps Supported.
lineGetAddressID Supported.
lineGetAddressStatus Supported.
lineGetCallInfo Supported.
lineGetCallStatus Supported.
lineGetConfRelatedCalls Supported.
lineGetCountry Supported (TAPI itself).
lineGetDevCaps Supported.
lineGetID Supported.
lineGetLineDevStatus Supported.
lineGetMessage Supported (TAPI itself).
lineGetNewCalls Supported.
lineGetProviderList Supported (TAPI itself).
lineGetStatusMessages Supported.
lineHold Supported.
lineInitializeEx Supported.
lineMakeCall Supported.
lineNegotiateAPIVersion Supported.
lineNegotiateExtVersion Supported.
lineOpen Supported.

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TAPI Function LG-Ericsson TSP Support

linePark Supported.
linePickup Supported.
linePrepareAddToConference Supported.
lineRedirect Supported.
lineReleaseUserUserInfo Supported.
lineRemoveFromConference Supported.
lienRemoveProvider Supported (TAPI itself).
lineSendUserUserInfo Supported.

lineSetCallData Supported.
lineSetCallPrivilege Supported.
lineSetStatusMessages Supported.
lineSetupConference Supported.
lineSetupTransfer Supported.
lineShutdown Supported.
lineSwapHold Supported.
lineTranslateAddress Supported (TAPI itself).
lineTranslateDialog Supported (TAPI itself).
lineUncompleteCall Supported.
lineUnhold Supported.
lineUnpark Supported.

The followings are more detail descriptions of LG-Ericsson supporting TAPI functions.
It was referred to MSDN Library.

lineAnswer
The lineAnswer function answers the specified offering call. The function is completed
asynchronously.
LONG lineAnswer(
HCALL hCall,
LPCSTR lpsUserUserInfo,
DWORD dwSize
);
- LG-Ericsson TSP supports the user-user information in the lpsUserUserInfo.
- SLT cannot use this function.

lineCompleteCall
The lineCompleteCall function specifies how a call that could not be connected normally
should be completed instead. The network or switch may not be able to complete a call
because network resources are busy or the remote station is busy or doesn't answer. The
application can request that the call be completed in one of a number of ways. The
function is completed asynchronously.

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LONG lineCompleteCall(
HCALL hCall,
LPDWORD lpdwCompletionID,
DWORD dwCompletionMode,
DWORD dwMessageID
);

- LINECALLCOMPLMODE_CALLBACK: A user can use this completion mode when the called user
does not answer or the station status of the called user is DND(Do Not Disturb)

- LINECALLCOMPLMODE_CAMPON: A user can use this completion mode when the station status of
t he called user is busy.

- LINECALLCOMPLMODE_INTRUDE: When the called user does not answer the call, the Attendant
user can use this completion mode.

- LINECALLCOMPLMODE_MESSAGE: When the called user does not answer the call, the caller user
leaves a voice message.

lineDevSpecific
The lineDevSpecific function enables service providers to provide access to features not
offered by other TAPI functions. The meanings of the extensions are device specific, and
taking advantage of these extensions requires the application to be fully aware of them.
The function is completed asynchronously.
LONG lineDevSpecific(
HLINE hLine,
DWORD dwAddressID,
HCALL hCall,
LPVOID lpParams,
DWORD dwSize
);
- dwAddressID must be zero.

LG-Ericsson TSP supports the following device-specific functions. Some features are
rd
supported only in the 3 party mode:
 Paging
“ PAGE/xx…x” in the lpParams field where xx…x is:
1. INT_PAGE_Z + 2bytes: Announce your voice to the internal zone.
- ipLDK, iPECS-LIK : INT_PAGE_Z01 ~ INT_PAGE_Z35
- iPECS-MG : INT_PAGE_Z01 ~ INT_PAGE_Z30
- iPECS-CM : INT_PAGE_Z00 ~ INT_PAGE_Z99
2. INT_ALL_CALL: Announce your voice to all internal zones.
- ipLDK, iPECS (LIK, MG)
3. EXT_PAGE_Z01 + 2bytes: Announce your voice to the external zone .
- ipLDK, iPECS-LIK : EXT_PAGE_Z01 ~ EXT_PAGE_Z03
- iPECS-MG : EXT_PAGE_Z0
4. EXT_ALL_CALL: Announce your voice to all external zones.

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- ipLDK, iPECS (LIK, MG)

5. ALL_CALL: Announce your voice to all external and internal zones.
- ipLDK, iPECS (LIK, MG)
6. MEET_ME: Answer and connect the announcing call.
- ipLDK, iPECS (LIK, MG)
This function can be used when the call (hCall) is in the following status.
 in an idle status
 in an dial status
 in the status of hearing a dial tone, an error tone, or a busy tone
If a wrong lpParams is transferred, or the line device does not have a page access
right, or anyone is using a page function, or there is no member in the transferred page
zone, the lResult actual parameter of the corresponding ASYNC_COMPLETION is
LINEERR_OPERATIONFAILED. The function is completed successfully
Ex) If you want to announce your voice to all internal zones, include the following
codes to your application source code. Most device-specific functions use the similar
method to the following source code.
char lpParam[]=” PAGE/INT_ALL_CALL” ;
lineDevSpecific( hLine, dwAddressID, hCall, (LPVOID)lpParam, sizeof(lpParam) );

 DVU (Digitized Voice Unit) (ipLDK)

“ DVU/xx…x” in the lpParams field where xx…x is:
1. DATE; voice announcement of the date and the time.
2. STANO; voice announcement of the number of the station
3. OUTMSG_REC; record customer message
4. OUTMSG_DEL; delete customer message
5. OUTMSG_PLAY; play customer message
6. STA_STATUS; voice announcement of the following information of the station
 Station Number
 ICM Signaling Mode
 Number of Message Waiting
 Wake-up Time
 DND state
 Forwarded to other station
 Forwarded to Speed Bin
 Station COS X
7. PAGEMSG_REC; record page announcement
8. PAGEMSG_DEL; delete page announcement
9. PAGEMSG_PLAY; play page announcement
10. MSGWAIT_PLAY; play the message queued
11. MSGWAIT_DEL; delete the current message
12. MSGWAIT_PLAY_NEXT; play next message queued
13. MSGWIAT_REW: rewind the message due to admin setting.

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14. MSGWAIT_ADD: add voice message.

15. MSGWAIT_CALLBACK: With CLI, make call to an external.
16. FORWARD_UNCOND: set incoming call to forward to DVU unconditionally.
17. FORWARD_BUSY: set incoming call to forward to DVU when It is busy.
18. FORWARD_NOANSW: set incoming call to forward to DVU when it is no answer
19. FORWARD_BUSYNA: set incoming call to forward to DVU when it is busy and no
answer.

This function with lpParams not related to Message-waiting can be used in an idle
status or in the status of hearing a dial tone. This function with lpParams of
MSGWAIT_PLAY can be used in an idle status or the status of hearing a dial tone. If
the application uses this when hearing a DVU message, the message will be replayed.
If a wrong lpParams is transferred, or the line device does not have a DVU access right,
or DVU board is not installed, or there is not available channel, or memory is
insufficient, the lResult actual parameter of the corresponding ASYNC_COMPLETION is
LINEERR_OPERATIONFAILED.

 DVU (Digitized Voice Unit) (iPECS-LIK, MG)

“ DVU/xx…x” in the lpParams field where xx…x is:
1. DATE; voice announcement of the date and the time.
2. STANO; voice announcement of the number of the station
3. STA_STATUS; voice announcement of the following information of the station
 Station Number
 ICM Signaling Mode
 Number of Message Waiting
 Wake-up Time
 DND state
 Forwarded to other station
 Forwarded to Speed Bin
 Station COS X
4. ENTER; a user listens to “ Enter Password” message.
5. ENTER/xxx…xx; “ xxx…xx” is password. “ A user listens to “ You have one new
message.” message.
To use dial pad, lineDevSpecific(“ PUSH_BTN/x” ) function is used.

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 Get SMDR (Station Message Detail Recording) Data

“ SMDR/x” in the lpParams field where x is:
1. B (Begin)
2. E (End)
This function enables or disables the application to receive the SMDR data. If the
application uses this function with lpParams of “ SMDR/B” , the LG-Ericsson TSP will
send the application the device-specific message of SMDR whenever the SMDR data
occurs from ipLDK system, and then, you can get the SMDR data using
lineGetAddressStatus function. If the application doesn’ t want to receive any SMDR
data from LDK, use this function with lpParams of “ SMDR/E” .
Note: ipLDK 3rd party mode only

 Get Changed Station Status

“ STA_STATUS/x” in the lpParams field where x is:
1. B (Begin)
2. E (End)
This function enables or disables the application to receive the changed station status
data. If the application uses this function with lpParams of “ STA_STATUS/B” , the
LG-Ericsson TSP will send the application the device-specific message whenever any
stations’ status is changed. The message will have the physical number of the station
and the changed status data in its parameters. Refer to LINE_DEVSPECIFIC message
of the status. If the application doesn’ t want to receive any station status data from
LG-Ericsson TSP, use this function with lpParams of “ STA_STATUS/E” .
The application can monitor the status changing of any station connected to the ipLDK
system, even if the line of a station doesn’ t be open by the application.
Note: ipLDK-50/100/300/600 1st party does not support this feature.

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 Get Changed CO Line Status

“ COL_STATUS/x” in the lpParams field where x is:
1. B (Begin)
2. E (End)
This function enables or disables the application to receive the CO line status data. If
the application uses this function with lpParams of “ COL_STATUS/B” , the LG-
Ericsson TSP will send the application the device-specific message whenever the CO
line status is changed. The message will have the physical number of the CO line and
the changed status data in its parameters. Refer to LINE_DEVSPECIFIC message of the
status. If the application doesn’ t want to receive any CO line status data from LG-
Ericsson TSP, use this function with lpParams of “ COL_STATUS/E” .
The application can monitor the status changing of any CO line connected to the
system.
Note: ipLDK-50/100/300/600 1st party does not support this feature.
Note: iPECS-CM does not support

 Get All Station Status

“ ALL_STA_STATUS” in the lpParams field
This function can tell the application the status of all stations. The status is described
in 0 Device Specific Data Format. After the function is completed asynchronously, the
LINE_DEVSPECIFIC message is sent to the application. Then, the application can get
the status data using lineGetAddressStatus function. Refer to LINE_DEVSPECIFIC
message and lineGetAddressStatus function.
The application can get the status of any station connected to the system, even if the
line of a station doesn’ t be open by the application.
Note: ipLDK-50/100/300/600 1st party does not support this feature.

 Get All CO Line Status

“ ALL_COL_STATUS” in the lpParams field
This function can tell the application the status of all CO lines. The status is described
in 0 Device Specific Data Format. After the function is completed asynchronously, the
LINE_DEVSPECIFIC message is sent to the application. Then, the application can get
the status data using lineGetAddressStatus function. Refer to LINE_DEVSPECIFIC
message and lineGetAddressStatus function.
The application can get the status of any CO line connected to the system.
Note: ipLDK-50/100/300/600 1st party does not support this feature.
Note: iPECS-CM does not support this feature.

 Get System Time

“ GETTIME” in the lpParams field
This function can tell the application current LG-Ericsson TSP server time. After the
function is completed asynchronously, the LINE_DEVSPECIFIC message is sent to the
callback function. Refer to LINE_DEVSPECIFIC.
Note: 3rd party mode only

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 Set CO Line Hold Type

“ CO_HOLD/xxx” in the lpParams field where xxx is:
1. EXC(Exclusive Hold)
2. SYS(System Hold)
This function sets the holding type of CO line. If an application holds a CO line using
lineHold, the CO line will be held with the type that the application sets using this
function. The default type of holding is Exclusive Hold.
Note: iPECS-MG and iPECS-CM do not support this feature.

 Get Station’ s Logical Number

“ STA_NUM/xxx” in the lpParams field where “ xxx” is the physical number of the
station (eg. 001, 010, 100)
This function asks LG-Ericsson TSP to return the logical number (station number) of
the station. After asynchronous successful response of this function, the application
will receive the LINE_DEVSPECIFIC message, which contains the physical number and
the logical number of the station in its parameters. Refer to LINE_DEVSPECIFIC.
Note: ipLDK-50/100/300/600 1st party does not support this feature.

 Get All Stations’ Logical Numbers

“ ALL_STA_NUM” in the lpParams field
This function asks LG-Ericsson TSP to return the logical numbers (station number) of
all stations. After asynchronous successful response of this function, the application
will receive the LINE_DEVSPECIFIC message. Then, the application can get the logical
numbers of all stations by using lineGetAddressStatus function. Refer to
LINE_DEVSPECIFIC message and lineGetAddressStatus function.
Note: ipLDK-50/100/300/600 1st party does not support this feature.

 Get Station Information

“ STA_INFO/xxx” in the lpParams field where “ xxx” is the physical number of the
station (eg. 001, 010, 100)
This function asks LG-Ericsson TSP to prepare to provide the information of the
station, which has the physical number of “ xxx.” After asynchronous successful
response of this function, the application will receive the LINE_DEVSPECIFIC message.
Then, the application can get the information of the station by using
lineGetAddressStatus function. Refer to LINE_DEVSPECIFIC message and
lineGetAddressStatus function.
Note: ipLDK-50/100/300/600 1st party does not support this feature.

 Get CO Line Information

“ COL_INFO/xxx” in the lpParams field where “ xxx” is the physical number of the
CO line (eg. 001, 010, 100)
This function asks LG-Ericsson TSP to prepare to provide the information of the CO
line, which has the physical number of “ xxx.” After asynchronous successful
response of this function, the application will receive the LINE_DEVSPECIFIC message.
Then, the application can get the information of the station by using
lineGetAddressStatus function. Refer to LINE_DEVSPECIFIC message and

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lineGetAddressStatus function.
Note: ipLDK-50/100/300/600 1st party does not support this feature.
Note: iPECS-CM does not support

 Get All Park Number

“ ALL_PARK_NUM” in the lpParams field.
This function asks LG-Ericsson TSP to prepare to provide the information of all park
number. After asynchronous successful response of this function, the application will
receive the LINE_DEVSPECIFIC message. Then, the application can get the information
of the station by using lineGetAddressStatus function. Refer to LINE_DEVSPECIFIC
message and lineGetAddressStatus function.
Note: 3rd party mode only
Note: iPECS-CM does not support this feature.

 Dummy Station Log on (ipLDK)

“ LOGON/xxxx/yyyyy” in the lpParams field where xxxx, yyyyy are:.
xxxx: Station Number (3 or 4 digits)
yyyyy: Password (Admin dependant).

 Dummy Station Log on (iPECS-LIK, iPECS-CM)

“ LOGON/xxxxyyyyy” in the lpParams field where xxxx, yyyyy are:.
xxxx: Station Number
yyyyy: Password (Admin dependent).

 Dummy Station Log off (ipLDK, iPECS-LIK)

“ LOGOFF/xx…xx” in the lpParams field where xx…xx is:.
- NOCHANGE
- VMIB
- VMGROUP/yyyy, yyyy is a VM group number
- VMIB
- MOBILE
- STATION/xxxx, xxxx is a station number. Forward to Station.

 Dummy Station Log off (iPECS-CM)

“ LOGOFF/xx…xx” in the lpParams field where xx…xx is:.
- NOCHANGE
- STATION/xxxx, xxxx is an internal or external number.

 UCD DND Log on/off in UCD group ( ipLDK)

“ UCD_DND_ON/xxxx” in the lpParams: Activate UCD DND.
“ UCD_DND_OFF/xxxx” in the lpParams: Deactivate UCD DND.
- xxxx is a UCD group number.

“ S_UCD_DND_ON/xxxx/yyyy” in the lpParams: Activate UCD DND by Supervisor.

“ S_UCD_DND_OFF/xxxx/yyyy” in the lpParams: Activate UCD DND by Supervisor.
- xxxx is a UCD group number.

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- yyyy is a station number (3 or 4 digits)

 UCD DND Log on/off in UCD group ( iPECS-LIK)

“ UCD_DND_ON/xxxx/y” in the lpParams: Activate UCD DND.
“ UCD_DND_OFF/xxxx/y” in the lpParams: Deactivate UCD DND.
- xxxx is a UCD group number.
- y is one of the ‘ 0~9’ ,’ #’ ,’ *’ .

“ S_UCD_DND_ON/xxxx/yyyy/z” in the lpParams: Activate UCD DND by Supervisor.

“ S_UCD_DND_OFF/xxxx/yyyy/z” in the lpParams: Activate UCD DND by Supervisor.
- xxxx is a UCD group number.
- yyyy is a station number (3 or 4 digits)
- z is one of the ‘ 0~9’ ,’ #’ ,’ *’ .

 Make/delete Conference Room

“ CONF_ROOM/E/xxx/yyyyy” in the lpParams: Activate Conference Room.
“ CONF_ROOM/E/xxx/yyyyy” in the lpParams: Deactivate Conference Room.
- xxxx is a Conference Room number.
- yyyyy is a password.

 Get Call ID in a ACD group (iPECS-LIK)

“ CO_CALLID /xxx” in the lpParams.
- xxxx is a ACD Group number.

 Call Answer by Call ID (iPECS-LIK)

“ CO_CALLID_ANS /xxx” in the lpParams.
- xxxx is a Call ID number.

 Off net Call Forward (ipLDK)

“ OFFNET_FORWARD/UNCOND/Cxxxyyy” in the lpParams.
“ OFFNET_FORWARD/NOANSW/Cxxxyyy” in the lpParams.
“ OFFNET_FORWARD/BUSYFW/Cxxxyyy” in the lpParams.
“ OFFNET_FORWARD/BUSYNA/Cxxxyyy” in the lpParams.
“ OFFNET_FORWARD/UNCOND/LOOPyyy” in the lpParams.
“ OFFNET_FORWARD/NOANSW/LOOPyyy” in the lpParams.
“ OFFNET_FORWARD/BUSYFW/LOOPyyy” in the lpParams.
“ OFFNET_FORWARD/BUSYNA/LOOPyyy” in the lpParams.
- OFFNET_FORWARD is functional string of Off net Call Forward.
- UNCOND means Unconditional Off net Call Forward.
- NOANSW means No Answer Off net Call Forward.
- BUSYFW means Busy Off net Call Forward.
- BUSYNA means Busy No Answer Off net Call Forward.
- C means Individual CO Line.
- xxx is a CO number.
- yyy is a Speed Bin number.

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 Off net Call Forward (iPECS-LIK)

“ OFFNET_FORWARD/UNCOND/yyy” in the lpParams.
“ OFFNET_FORWARD/NOANSW/yyy” in the lpParams.
“ OFFNET_FORWARD/BUSYFW/yyy” in the lpParams.
“ OFFNET_FORWARD/BUSYNA/yyy” in the lpParams.
- yyy is a Speed Bin number.
- The number of digits depends on system. (From 2 to 5 digits)

 Push Button (Dial Pad)

“ push_btn/x” in the lpParams.
- x is a dial digit (0 ~ 9, *, #)

lineDial
The lineDial function dials the specified dialable number on the specified call. The function
is completed asynchronously.
LONG lineDial(
HCALL hCall,
LPCSTR lpszDestAddress,
DWORD dwCountryCode
);
 Account Code
“ AC/xx…x” in the lpszDestAddress field where xx…x are account code digits which
are within 12 digits.
These digits will be included in the SMDR data record. These can be used to allocate
cost or time for the call.
This function can be used when the call (hCall) is in the connected status.
Note: ipLDK 3rd party only

 CO Call (ipLDK, iPECS-LIK)

“ Cxx…x” or “ @xx…x” in the lpszDestAddress field where xs are 0 through 9,*,
and #. The front three xs represent CO line number and the following digits are real
dialing numbers.

 CO Call (iPECS-MG, CM )
“ xx…x” in the lpszDestAddress field where xs are 0 through 9,*, and #. (CO Access
Code + CO Number + real dialing numbers)

 CO Group Call
“ Gxx…x” or “ $xx…x” in the lpszDestAddress field where xs are 0 through 9, *, and
#. The front three xs represent CO line group number and the following digits are real
dialing numbers.

 CO Group Call (iPECS-MG, CM)

“ xx…x” in the lpszDestAddress field where xs are 0 through 9, *, and #. (CO Group
Access Code + dialing numbers)

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 Networking Call
“ xxx” in the lpszDestAddress field where xxx is extension number or station group
number.

 Outside/Long distance Call

“ ss…sxx…x” in the lpszDestAddress field where ss…s is the Outside Access or
Long distance Access string you have described at Telephony of Control Panel in your
computer, and the following digits are real dialing number. The same response, that
comes out when you Dial 9(0 in some countries) and the following digits in your keyset,
will come out.

 Outside/Long distance Call (iPECS-MG, CM)

“ ss…sxx…x” in the lpszDestAddress field where ss…s is the Outside Access and the
following digits are real dialing number.

LG-Ericsson TSP ignores the value in the dwCountryCode field. Also, the following four
special functions are supported:
 Station Speed Dial (ipLDK, iPECS-LIK)
“ SPD/xx…x” in the lpszDestAddress field where xx…x is:
1. “ Cyyyzzz” or “ @yyyzzz” where yyy is CO number and zzz is speed dial
number.
2. “ Gyyyzzz” or “ $yyyzzz” where yyy is CO group number and zzz is speed dial
number.
3. “ zzz” where zzz is speed dial number.(000 ~ 099)

 Station Speed Dial (iPECS-MG, CM)

“ SPD/xx…x” in the lpszDestAddress field where xx…x is:
1. “ xxx” where xxx is speed dial number.(000 ~ 099)

 System Speed Dial (ipLDK, iPECS-LIK)

“ SPD/xx” in the lpszDestAddress field where x is:
1. “ Cyyyzzzz” or “ @yyyzzzz” where yyy is CO line number and zzzz is system
speed dial number.
2. “ Gyyyzzzz” or “ $yyyzzzz” where yyy is CO group number and zzzz is system
speed dial number.
3. “ zzzz” where zzzz is system speed dial number.(2000 ~ 4999)

 System Speed Dial (iPECS-MG, CM)

“ SPD/xxxx” in the lpszDestAddress field where x is:
1. “ xxxx” where xxxx is system speed dial number.(2000 ~ 4999)

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 Last Number Redial(LNR) (ipLDK, iPECS-LIK)

“ LNR/xx…x” in the lpszDestAddress field where x is:
1. “ Cyyy” or “ @yyy” where yyy is CO line number.
2. “ Gyyy” or “ $yyy” where yyy is CO group number.
3. (None)

 Last Number Redial(LNR) (iPECS-MG, CM)

“ LNR” in the lpszDestAddress field

 Save Number Redial(SNR) (ipLDK, iPECS-LIK)

“ SNR/xx…x” in the lpszDestAddress field where x is:
1. “ Cyyy” or “ @yyy” where yyy is CO line number.
2. “ Gyyy” or “ $yyy” where yyy is CO group number.
3. (None)

 Save Number Redial(SNR) (iPECS-MG, CM)

“ SNR” in the lpszDestAddress field

 Make a call to a Conference Room (ipLDK, iPECS-LIK)

“ xxx/yyyyy” in the lpszDestAddress field where x is:
1. “ xxx” is a Conference Room number.
2. “ yyyyy” is a password.

 Make a call to a Conference Room (iPECS-MG, CM)

“ xxxyyyyy*” in the lpszDestAddress field where x is:
1. “ xxx” is a Conference Room number.
2. “ yyyyy” is a password.
3. ‘ *’

lineForward
The lineForward function forwards calls destined for the specified address on the specified
line, according to the specified forwarding instructions. When an originating address
(dwAddressID) is forwarded, the specified incoming calls for that address are deflected to
the other number by the switch. This function provides a combination of forward and do-
not-disturb features. This function can also cancel forwarding currently in effect. The
function is completed asynchronously.

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LONG lineForward(
HLINE hLine,
DWORD bAllAddresses,
DWORD dwAddressID,
LPLINEFORWARDLIST const lpForwardList,
DWORD dwNumRingsNoAnswer,
LPHCALL lphConsultCall,
LPLINECALLPARAMS const lpCallParams
);
- dwAddressID must be zero.
- LG-Ericsson TSP supports the following functions:
 DND (Do Not Disturb)
lpForwardListForwardList[0].dwDestAddressSize to NULL.
 Forward all calls unconditionally.
lpForwardListForwardLIst[0].dwForwardMode to LINEFORWARDMODE_UNCOND.
 Forward any calls on busy.
lpForwardListForwardLIst[0].dwForwardMode to LINEFORWARDMODE_BUSY.
 Forward any calls on no answer.
lpForwardListForwardLIst[0].dwForwardMode to LINEFORWARDMODE_NOANSW.
 Forward any calls on busy/no answer.
lpForwardListForwardLIst[0].dwForwardMode to LINEFORWARDMODE_BUSYNA.

lineGetAddressStatus
The lineGetAddressStatus function allows an application to query the specified address for
its current status.
LONG lineGetAddressStatus(
HLINE hLine,
DWORD dwAddressID,
LPLINEADDRESSSTATUS lpAddressStatus
);
In the structure of lpAddressStatus, LG-Ericsson TSP fills dwDevSpecificSize,
dwDevSpecificOffset and the corresponding data field. Especially, LG-Ericsson TSP can
return SMDR, All Station Status, All CO Line Status, Station Information, CO Line
Information, and All Station’ s Numbers. If a TAPI application want to get those data,
those data receiving process must be started with lineDevSpecific function related to those
data. Whenever those data occurs, the LINE_DEVSPECIFIC message is sent to the callback
function. Then, the application can get those data using this function. Refer to
lineDevSpecific function (SMDR, All Station Status, All CO Line Status, Station Information,
CO Line Information, and All Station’ s Number),

lineGetCallInfo
The lineGetCallInfo function enables an application to obtain fixed information about the
specified call.

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LONG lineGetCallInfo(
HCALL hCall,
LPLINECALLINFO lpCallInfo
);
LG-Ericsson TSP fills dwCallerID, dwCallerIDName, dwCalledID, dwCalledIDName,
dwConnectedID, dwConnectedIDName when proper ID and Name is received. The
dwRedirectingID and dwRedirectingIDName are provided to the ringing station when the DID
incoming call is forwarded from a station to another station. The dwRedirectionID and
dwRedirectionIDName are unavailable.

lineMakeCall
The lineMakeCall function places a call on the specified line to the specified destination
address. Optionally, call parameters can be specified if anything but default call setup
parameters are requested. The function is completed asynchronously.
LONG lineMakeCall(
HLINE hLine,
LPHCALL lphCall,
LPCSTR lpszDestAddress,
DWORD dwCountryCode,
LPLINECALLPARAMS const lpCallParams
);
LG-Ericsson TSP supports the following functions:

 CO Call (ipLDK, iPECS-LIK)

“ Cxx…x” or “ @xx…x” in the lpszDestAddress field where xs are 0 through 9,*,
and #. The front three xs represent CO line number and the following digits are real
dialing numbers.

 CO Call (iPECS-MG, CM)

“ xx…x” in the lpszDestAddress field where xs are 0 through 9,*, and #. (CO Access
Code + CO Number + real dialing numbers)

 CO Group Call (ipLDK, iPECS-LIK)

“ Gxx…x” or “ $xx…x” in the lpszDestAddress field where xs are 0 through 9, *, and
#. The front three xs represent CO line group number and the following digits are real
dialing numbers.

 CO Group Call (iPECS-MG, CM)

“ xx…x” in the lpszDestAddress field where xs are 0 through 9, *, and #. (CO Group
Access Code + dialing numbers)

 Networking Call
“ xxx” in the lpszDestAddress field where xxx is extension number or station group
number.

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 Outside/Long distance Call (ipLDK, iPECS-LIK)

“ ss…sxx…x” in the lpszDestAddress field where ss…s is the Outside Access or
Long distance Access string you have described at Telephony of Control Panel in your
computer, and the following digits are real dialing number. The same response, that
comes out when you Dial 9(0 in some countries) and the following digits in your keyset,
will come out.

 Outside/Long distance Call (iPECS-MG, CM)

“ ss…sxx…x” in the lpszDestAddress field where ss…s is the Outside Access and the
following digits are real dialing number.

LG-Ericsson TSP ignores the value in the dwCountryCode field. Also, the following four
special functions are supported:
 Station Speed Dial (ipLDK, iPECS-LIK)
“ SPD/xx…x” in the lpszDestAddress field where xx…x is:
1. “ Cyyyzzz” or “ @yyyzzz” where yyy is CO number and zzz is speed dial number.
2. “ Gyyyzzz” or “ $yyyzzz” where yyy is CO group number and zzz is speed dial
number.
3. “ zzz” where zzz is speed dial number.(000 ~ 099)

 Station Speed Dial (iPECS-MG, CM)

“ SPD/xxx” in the lpszDestAddress field where xxx is:
1. “ xxx” where xxx is speed dial number.(000 ~ 099)

 System Speed Dial (ipLDK, iPECS-LIK)

“ SPD/xx” in the lpszDestAddress field where x is:
1 “ Cyyyzzzz” or “ @yyyzzzz” where yyy is CO line number and zzzz is system
speed dial number.
2. yyzzzz” or “ $yyyzzzz” where yyy is CO group number and zzzz is system speed
dial number.
3. “ zzzz” where zzzz is system speed dial number.

 System Speed Dial (iPECS-MG, CM)

“ SPD/xxxx” in the lpszDestAddress field where x is:
1. “ xxxx” where xxxx is system speed dial number.

 Last Number Redial(LNR) (ipLDK, iPECS-LIK)

“ LNR/xx…x” in the lpszDestAddress field where x is:
1. “ Cyyy” or “ @yyy” where yyy is CO line number.
2. “ Gyyy” or “ $yyy” where yyy is CO group number.
3. (None)

 Last Number Redial(LNR) (iPECS-MG, CM)

“ LNR” in the lpszDestAddress field

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 Save Number Redial(SNR) (ipLDK, iPECS-LIK)

“ SNR/xx…x” in the lpszDestAddress field where x is:
1. “ Cyyy” or “ @yyy” where yyy is CO line number.
2. “ Gyyy” or “ $yyy” where yyy is CO group number.
3. (None)

 Save Number Redial(SNR) (iPECS-MG, CM)

“ SNR” in the lpszDestAddress field

 Make a call to a Conference Room (ipLDK, iPECS-LIK)

“ xxx/yyyyy” in the lpszDestAddress field where x is:
1. “ xxx” is a Conference Room number.
2. “ yyyyy” is a password.

 Make a call to a Conference Room (iPECS-MG, CM)

“ xxxyyyyy*” in the lpszDestAddress field where x is:
1. “ xxx” is a Conference Room number.
2. “ yyyyy” is a password.
3. “ *”

lineNegotiateAPIVersion
The lineNegotiateAPIVersion function allows an application to negotiate an API version to
use.
LONG lineNegotiateAPIVersion(
HLINEAPP hLineApp,
DWORD dwDeviceID,
DWORD dwAPILowVersion,
DWORD dwAPIHighVersion,
LPDWORD lpdwAPIVersion,
LPLINEEXTENSIONID lpExtensionID
);
The negotiated API version number of LG-Ericsson TSP with the pointer lpdwAPIVersion is
Low Version: 0x00010004
High Version: 0x00020001
The extension identifiers of LG-Ericsson TSP in the structure pointed by lpExtensionID are
lpExtensionID->dwExtensionID0: 0x0ccb18c0
lpExtensionID->dwExtensionID1: 0x10202109
lpExtensionID->dwExtensionID2: 0x80002f8d
lpExtensionID->dwExtensionID3: 0xf354241e

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lineNegotiateExtVersion
The lineNegotiateExtVersion function allows an application to negotiate an extension
version to use with the specified line device. This operation need not be called if the
application does not support extensions.
LONG lineNegotiateExtVersion(
HLINEAPP hLineApp,
DWORD dwDeviceID,
DWORD dwAPIVersion,
DWORD dwExtLowVersion,
DWORD dwExtHighVersion,
LPDWORD lpdwExtVersion
);
The negotiated extension version of LG-Ericsson TSP with the pointer lpdwExtVersion is
Low Version: 0x00020001
High Version: 0x00020001

linePark
The linePark function parks the specified call according to the specified park mode. The
function is completed asynchronously.
LONG linePark(
HCALL hCall,
DWORD dwParkMode,
LPCSTR lpszDirAddress,
LPVARSTRING lpNonDirAddress
);
rd
LINEPARKMODE_NONDIRECTED in the field dwParkMode is applied only in 3 party mode.
- Parking Area
ipLDK, iPECS-LIK: Admin dependent
iPECS-MG: 00 ~ 49
iPECS-CM: 000 ~ 999

lineRedirect
The lineRedirect function redirects the specified offering call to the specified destination
address.
LONG lineRedirect(
HCALL hCall,
LPCSTR lpszDestAddress
DWORD dwCountryCode
);
If the offering call is external call, LG-Ericsson TSP can support only the redirection of
DID call.

lineSetStatusMessages
The lineSetStatusMessages function enables an application to specify which notification

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messages to receive for events related to status changes for the specified line or any of its
addresses.
LONG lineSetStatusMessages(
HLINE hLine,
DWORD dwLineStates,
DWORD dwAddressStates
);
If this function is executed, you will receive the following messages:
- The number of Message Wait.
- The number of voice message
- Forward information
- The range of conference room (IP LDK or later version)

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8.2 Phone Device Functions

The TAPI phone-device class functions supported by LG-Ericsson TSP are described in the
following table:

Function LG-Ericsson TSP Support

phoneClose Supported.
phoneDevSpecific Supported.
phoneGetData Supported.
phoneGetDevCaps Supported.
phoneGetID Supported.
phoneInitializeEx Supported.
phoneNegotiateAPIVersion Supported.
phoneNegotiateExtVersion Supported.
phoneOpen Supported.
phoneShutdown Supported.

phoneDevSpecific
The phoneDevSpecific function is used as a general extension mechanism to enable a
Telephony API implementation to provide features not described in the other TAPI functions.
The meanings of these extensions are device specific.
LONG phoneDevSpecific(
HPHONE hPhone,
LPVOID lpParams,
DWORD dwSize
);
LG-Ericsson TSP supports the following device-specific functions:
 Wake-Up
“ WU/xx…x” in the lpParams field where xx…x is:
1. HHMM (HH:hour, MM:minute)
2. HHMM/S (S:once)
3. HHMM/C (C:continuous)
4. HHMM/T (T: Tomorrow, iPECS-MG Only)
5. CURR (current): to get current wake up time. You will get the “ none” string if
current wake up time does not be set.
6. DELE (delete): to delete current wake up time.
 Authorization Code/Password
“ ACP/xx…x” in the lpParams field where xx…x is:
1. yyyyy/zzzzz (yyyyy : old password, zzzzz : new password) where each y and z is 0
through 9,*, and #. (ipLDK, iPECS-LIK)
2. NEWPW/yyyyy (yyyyy : new password) where y is 0 through 9,*, and #.
3. CURPW: to get current password. If there is no current password, system returns

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“ NOPAS.”
4. DELPW: to delete current password. (iPECS-MG, CM)
 Temporal Station COS Change
“ TSCC/xx…x” in the lpParams field where xx…x is:
1. C (current)
2. D (down, ipLDK, iPECS-LIK)
3. D/yyyyy, (down, iPECS-MG, iPECS-CM, yyyyy is a password)
4. R/yyyyy (restore, yyyyy is a password)
 Preselected Message Program
“ PMP/xx…x” in the lpParams field where xx…x is:
1. A message string that can contain alphabet, :, (, ), 0 through 9, or space
character within 24 letters.
2. /CUR (current message), PMP//CUR
3. /DEL (delete message), PMP//DEL
 ICM Answer Mode
“ IAM/x” in the lpParams field where x is:
1. H (hands free mode)
2. T (tone ring mode)
3. P (privacy mode)
4. C (current)
 BGM Assignment (ipLDK, iPECS-LIK, MG)
“ BGM/xx” in the lpParams field where x is:
1. 00 (No use)
2. 01 (BGM Channel 1)
3. 02 (BGM Channel 2)
4. 03 (BGM Channel 3)
5. 04 (BGM Channel 4)
6. 05 (BGM Channel 5)
7. 06 (BGM Channel 6)
8. 07 (BGM Channel 7)
9. 08 (BGM Channel 8)
10. 09 (BGM Channel 9)
11. 10 (BGM Channel 10)
12. 11 (BGM Channel 11)
13. 12 (BGM Channel 12)
14. Cu(Current BGM Channel)
 Preselected Message Selection
“ PMS/mm/xx…x” in the lpParams field where mm is:
1. 00: Display preselected message programmed in each station. “ /xx…x” must
not be set.
2. 01: Display “ LUNCH / RETURN AT hh:mm” where xx…x is hhmm.

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3. 02: Display “ ON VACATION / RETURN AT dd mon” where xx…x is ddmm.

4. 03: Display “ OUT OF OFFICE / RETURN AT hh:mm” where xx…x is hhmm.
5. 04: Display “ OUT OF OFFICE / RETURN AT dd mon” where xx…x is mmdd.
6. 05: Display “ OUT OF OFFICE / RETURN UNKNOWN” where /xx…x must not be
set.
7. 06: Display “ CALL : telephone number” where xx…x is telephone number (Max:
18 digits).
8. 07: Display “ IN OFFICE : STA ssss” where xx…x is ssss.
9. 08: Display “ IN A MEETING / RETURN TIME hh:mm” where xx…x is hhmm.
10. 09: Display “ AT HOME.” “ /xx…x” must not be set.
11. 10: Display “ AT BRANCH OFFICE” where /xx…x must not be set.
12. 11 – 20: Display preselected messages programmed in attendant. (ipLDK,
iPECS-LIK Only)
13. 21: Current preselected message where /xx…x must not be set.
14. 99: Unset current preselected message.
 Differential Ring (Digital Keyset Only, ipLDK, iPECS-LIK)
“ DR/x” in the lpParams field where x is:
1. 1 ~ 4 (Ring Type)
2. 0 (Current Ring Type)
 LCD Language Mode (ipLDK, iPECS-LIK)
“ LLM/x” in the lpParams field where x is:
1. 0 (English)
2. 1 (Corresponding Country)
3. 2 (Current)
 LCD Language Mode (iPECS-MG, CM)
“ LLM/xx” in the lpParams field where x is:
1. 00 (English)
2. 01 (Italian)
3. 02 (Finnish)
4. 03 (Dutch)
5. 04 (Swedish)
6. 05 (Danish)
7. 06 (Norwegian)
8. 07 (Hebrew)
9. 08 (German)
10. 09 (French)
11. 10 (Portuguese)
12. 11 (Spanish)
13. 12 (Korean)
14. 13 (Estonian)

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15. 14 (Russian)
16. 15 (Turkish) (iPECS-CM only)
17. 16 (Polish) (iPECS-CM only)
18. 17 (Greek) (iPECS-CM only)
19. 99 (Current)
 Headset Mode Program (ipLDK, iPECS-LIK)
“ HMP/x” in the lpParams field where x is:
1. 0 (Headset mode off)
2. 1 (Headset mode on)
3. 2 (Current)
 Headset Mode Program (iPECS-MG, CM)
“ HMP/x” in the lpParams field where x is:
1. 0 (Speaker)
2. 1 (Headset)
3. 2 (Ear Mic)
4. 3 (Bluetooth)
5. 4 (Current)

phoneGetData
The phoneGetData function uploads the information from the specified location in the open
phone device to the specified buffer.
LONG phoneGetData(
HPHONE hPhone,
DWORD dwDataID,
LPVOID lpData,
DWORD dwSize
);
LG-Ericsson TSP supports the following functions:
 Wake-Up
“ 0x01” in the dwDataID field
The lpData field and its meaning are:
1. DELET: No setting
2. HHMMF where HH:hour, MM:minute, F: C(continuous)/S(single)
 Authorization Code/Password
“ 0x02” in the dwDataID field
The lpData field and its meaning are:
1. NOPAS: No password
2. xxxxx: Current password
 Temporal Station COS Change
“ 0x03” in the dwDataID field
The lpData field and its meaning are:
1. D: COS Down
2. R: COS Restored

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 Preselected Message Program

“ 0x04” in the dwDataID field
The lpData field and its meaning are:
1. xx…x: null terminated string
 ICM Answer Mode
“ 0x05” in the dwDataID field
The lpData field and its meaning are:
1. H: hands free
2. T: Tone ring
3. P: Privacy
 BGM Assignment
“ 0x06” in the dwDataID field
The lpData field and its meaning are:
1. 0: not in use
2. x: channel no(1 or 2)
 Preselected Message Selection
“ 0x07” in the dwDataID field
The lpData field and its meaning are:
1. /mm/xx…x where mm is message number and xx…x is the related string. Refer to
phoneDevSpecific function
 Differential Ring (Digital Keyphone Only, ipLDK, iPECS-LIK Only)
“ 0x08” in the dwDataID field
The lpData field and its meaning are:
1. x: ring type(1-4)
 LCD Language Mode (ipLDK, iPECS-LIK)
“ 0x09” in the dwDataID field
The lpData field and its meaning are:
1. 0: English
2. 1: Domestic
 LCD Language Mode (iPECS-MG, CM)
“ 0x09” in the dwDataID field
The lpData field and its meaning are:
1. 00: English
2. 01: Italian
3. 02: Finnish
4. 03: Dutch
5. 04: Swedish
6. 05: Danish
7. 06: Norwegian
8. 07: Hebrew
9. 08: German
10. 09: French
11. 10: Portuguese
12. 11: Spanish
13. 12: Korean
14. 13: Estonian

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15. 14: Russian

16. 15: Turkish (iPECS-CM only)
17. 16: Polish (iPECS-CM only)
18. 17: Greek (iPECS-CM only)
 Headset/Speakerphone Mode Program (ipLDK, iPECS-LIK)
“ 0x0B” in the dwDataID field
The lpData field and its meaning are:
1. 0: Speaker
2. 1: Headset
 Headset/Speakerphone Mode Program (iPECS-MG, CM)
“ 0x0B” in the dwDataID field
The lpData field and its meaning are:
1. 0: Speaker
2. 1: Headset
3. 2: Ear Mic
4. 3: Bluetooth

phoneNegotiateAPIVersion
The phoneNegotiateAPIVersion allows an application to negotiate an API version to use for
the specified phone device.
LONG phoneNegotiateAPIVersion(
HPHONEAPP hPhoneApp,
DWORD dwDeviceID,
DWORD dwAPILowVersion,
DWORD dwAPIHighVersion,
LPDWORD lpdwAPIVersion,
LPPHONEEXTENSIONID lpExtensionID
);
The negotiated API version number of LG-Ericsson TSP with the pointer lpdwAPIVersion is
Low Version: 0x00010004
High Version: 0x00020001
The extension identifiers of LG-Ericsson TSP in the structure pointed by lpExtensionID are
lpExtensionID->dwExtensionID0: 0x7bdc3120
lpExtensionID->dwExtensionID1: 0x10204a78
lpExtensionID->dwExtensionID2: 0x8000318d
lpExtensionID->dwExtensionID3: 0xf354241e

phoneNegotiateExtVersion
The phoneNegotiateExtVersion function allows an application to negotiate an extension
version to use with the specified phone device. This operation need not be called if the
application does not support extensions.

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LONG phoneNegotiateExtVersion(
HPHONEAPP hPhoneApp,
DWORD dwDeviceID,
DWORD dwAPIVersion,
DWORD dwExtLowVersion,
DWORD dwExtHighVersion,
LPDWORD lpdwExtVersion
);
The negotiated extension version of LG-Ericsson TSP with the pointer lpdwExtVersion is
Low Version: 0x00020001
High Version: 0x00020001

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8.3 Device Specific Messages

LINE_DEVSPECIFIC
The LINE_DEVSPECIFIC message is sent to notify the application about device-specific
events occurring on a line, address, or call. The meaning of the message and the
interpretation of the parameters are described below.
LINE_DEVSPECIFIC
dwDevice = (DWORD) hLineOrCall;
dwCallbackInstance = (DWORD) hCallback;
dwParam1 = (DWORD) DeviceSpecific1;
dwParam2 = (DWORD) DeviceSpecific2;
dwParam3 = (DWORD) DeviceSpecific3;
LG-Ericsson TSP sends this message to application to notify the following events:
 SMDR, All Station Status, All CO Line Status have received. (Refer to lineDevSpecific
function)
hLine in the dwDevice field,
“ 0x01” in the dwParam1 field.
1. SMDR data is received.
“ 0x01” in the dwParam2 field.
2. All Station Status data is received.
“ 0x04” in the dwParam2 field.
3. All CO Line Status data is received.
“ 0x05” in the dwParam2 field.
4. All Station Numbers are received..
“ 0x08” in the dwParam2 field.
5. Station Information is received.
“ 0x09” in the dwParam2 field.
6. CO line Information is received.
“ 0x0A” in the dwParam2 field.
7. All Park Numbers are received.
“ 0x0B” in the dwParam2 field.
8. CO Call IDs are received.
“ 0x10” in the dwParam2 field.

After receiving this message, the application can get the data using lineGetAddressStatus
function.
Note: 3rd party mode only

 The UserUserInfo data have been accumulated over 2.

hCall in the dwDevice field,
“ 0x02” in the dwParam1 field,
“ xx” in the dwParam2 field where xx is the number of accumulated UserUserInfo

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data.

 The response of “ Get System Time” in lineDevSpecific function has received.

hLine in the dwDevice field,
“ 0x03” in the dwParam1 field,
“ yyyymmmm” in the dwParam2 field where yyyy is year, mmmm is month,
“ ddhhmmss” in the dwParam2 field where dd is date, hh is hour, mm is mimute, ss
is second.

 The MSGWait (ICM number) has received.

hLine in the dwDevice field,
“ 0x04” in the dwParam1 field,
“ x” in the dwParam2 field where x is 0x01(ON) or 0x00(OFF),
“ y” in the dwParam3 field where y is the station number which leave the waiting
message (DWORD).

 DVU MSG has received.

hLine in the dwDevice field,
“ 0x05” in the dwParam1 field,
“ 0x01” in the dwParam2 field,
“ x” in the dwParam3 field where x is received DVU message number.

 DND state has changed.

hLine in the dwDevice field,
“ 0x06” in the dwParam1 field,
“ 0x01” in the dwParam2 field,
“ x” in the dwParam3 field where x is 0x01(ON) or 0x00(OFF).

 The station’ s state has changed to DVU Forwarded.

hLine in the dwDevice field,
“ 0x06” in the dwParam1 field,
“ 0x02” in the dwParam2 field.

 Station number related to physical number is sent.

hLine in the dwDevice field,
“ 0x07” in the dwParam1 field,
“ x” in the dwParam2 field where x is the physical number of the station in DWORD,
which has described in lineDevSpecific function,
“ y” in the dwParam3 field where y is the station number of the station, x, in 4-byte
characters.
Note: 3rd party mode only

 Station Status has changed.

hLine in the dwDevice field,
“ 0x08” in the dwParam1 field,
“ x” in the dwParam2 field where x is the physical number of the station in DWORD,

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“ y” in the dwParam3 field where y is the changed status of the station. (Status is
described in 0 Device Specific Data Format)
Note: 3rd party mode only

 CO Line Status has changed.

hLine in the dwDevice field,
“ 0x09” in the dwParam1 field,
“ x” in the dwParam2 field where x is the physical number of the CO line in DWORD,
“ y” in the dwParam3 field where y is the changed status of the CO line. (Status is
described in 0 Device Specific Data Format)
Note: 3rd party mode only

 My Station Status has changed.(Opened line’ s status has changed)

hLine in the dwDevice field,
“ 0x0B” in the dwParam1 field,
“ x” in the dwParam2 field where x is the changed status of my station in DWORD,
(Status is described in 0 Device Specific Data Format)
Note: 3rd party mode only

 Wake up ring
hLine in the dwDevice field,
“ 0x10” in the dwParam1 field,
“ x” in the dwParam2 field where x is 0x01(Ring) or 0x00(Stop),

 Linked Pair
hLine in the dwDevice field,
“ 0x11” in the dwParam1 field,
“ x” in the dwParam2 field where x is 0x01(Slave is in use) or 0x00(Stop),
Note: 1. The master receives CTI Message, but the slave doesn’ t.
2. When the slave is in use, the master can’ t use CTI Functions

 Park Number
hLine in the dwDevice field,
“ 0x12” in the dwParam1 field,
“ x” in the dwParam2 field where x is the Park number.
“ y” in the dwParam3 field where y is the CO line.

 Station number has changed

hLine in the dwDevice field,
“ 0x36” in the dwParam1 field,
“ x” in the dwParam2 field where x is the Port Number
“ y” in the dwParam3 field where y is the Changed Station number
Ex) If the changed station number is 100,
ipLDK and iPECS-LIK contain 0x20 0x31 0x30 0x30 in dwParam3.
iPECS-MG contains 0x00 0x00 0x00, 0x64 in dwParam3.

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 Range of Conference Room

hLine in the dwDevice field,
“ 0x37” in the dwParam1 field,
“ x” in the dwParam2 field where x is the Start Number
“ y” in the dwParam3 field where y is the Last number

 Dummy Station
hLine in the dwDevice field,
“ 0x38” in the dwParam1 field,
“ x” in the dwParam2 field where x is 0x00(Normal Keyset) or 0x01(Dummy Keyset).
“ y” in the dwParam3 field where y is 0x00(Logon State) or 0x01(Dummy State).

 UCD DND has changed

hLine in the dwDevice field,
“ 0x39” in the dwParam1 field,
“ x” in the dwParam2 field where x is 0x00(OFF) or 0x01(ON).
“ y” in the dwParam3 field where x is a UCD group number.

 Get CO Call ID & DID Number (When you call lineDevSpecific(“ COL_INFO/xxx” ))
hLine in the dwDevice field,
“ 0x40” in the dwParam1 field,
“ x” in the dwParam2 field where x is a call ID.
“ y” in the dwParam3 field where x is a DID number.

 The Keyset has restarted

hLine in the dwDevice field,
“ 0xFE” in the dwParam1 field,
“ 0x01” in the dwParam2 field.

 The Keyset line has been disconnected

hLine in the dwDevice field,
“ 0xFE” in the dwParam1 field,
“ 0x03” in the dwParam2 field.

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Device Specific Data Format

If an application requests SMDR, All Station Status, All CO Line Status for the line device
using lineDevSpecific function, LG-Ericsson TSP gathers the data and sends the application
message of each data. Then, the application can obtain the data using lineGetAddressStatus.
In the LINEADDRESSSTATUS structure of the function, LG-Ericsson TSP fills
dwDevSpecificSize, dwDevSpecificOffset, and attaches the corresponding data, which is
represented as following. (Refer to lineGetAddressStatus in this document and in Microsoft
Platform SDK)

 SMDR Data Format

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
S M D R _ D A T A Nu Nu Nu Nu Nu Total size
FrameNum0 FrameSize0 FrameData0
FrameData0(unfixed size)
FrameNum1 FrameSize1 FrameData1
FrameData1(unfixed size)
 SMDR_DATA : ascii string, “ SMDR_DATA” (9 bytes)
 Nu : NULL character
 TotalSize : the total size of SMDR DATA format (4 bytes)
 FrameNum : the number of FrameData (4 bytes)
 FrameSize : the size of FrameData (4 bytes)
 FrameData : SMDR data (unfixed size). Refer to the following table

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Field Name No. of bytes Descriptions

Sequential
4 Sequential number (range 0000 ~ 9999)
number
Space 1
Station number (2, 3, or 4 digits)
Station 5
CO number (CO xxx)
Space 1
CO 3 CO Line number
Time 8 Call time serviced, 01:10:05(HH:MM:SS)
Space 1
Start time 14 Start time, 25/11/01 14:20
Space 1

t : Incoming CO transfer
I : incoming CO (answered)
O : outgoing CO
Record type 1 T : outgoing CO transfer
H : hold lost
R : ring lost
G : Group call lost

Dialed digits 18 Dialed digits (string)

Space 2
Account group 2 Account Group Number field.
Space 1
Metering count 5 Call metering count (record type : O, T)
Space 1
Call cost 11 Call Cost (record type : O, T)
Space 1
Account code 12 Account code field.

 Station Status Data Format

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
S T A _ S T A T U S Nu Nu Total size
Frame0 Frame1 Frame2 …
…

 STA_STATUS : ascii string, “ STA_STATUS” (10 bytes)

 Nu : NULL character
 Total size : total size of Station Status Data Format in byte (4 bytes)
 Frame0, Frame1, … FrameMax : All Station Status Data frame (3 bytes)
0-1 2
X Y
X : physical number of station (physical number is order of connection of the
station to the system)

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Y : one of the following status values

Status Hexa value

ST_INVALID 0x01
ST_SLAVE 0x02
ST_HOLD 0x11
ST_RING 0x12
Station STEXT_IDLE 0x40
Status STEXT_IDLE_WITH_DND 0x41
STEXT_ICM 0x43
STEXT_COL 0x44
STEXT_PGM 0x45
ST_BUSY 0x10

 CO Line Status Data Format

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
C O L _ S T A T U S Nu Nu Total size
Frame0 Frame1 Frame2 …
…

 COL_STATUS : ascii string, “ COL_STATUS” (10 bytes)

 Nu : NULL character
 Total size : total size of CO Line Status Data Format in byte (4 bytes)
 Frame0, Frame1, … FrameMax : All CO Line Status Data frame (3 bytes)
0-1 2
X Y
X : physical number of CO line (physical number is order of connection of the CO
line to system)
Y : one of the following status values
Status Hexa value
ST_INVALID 0x01
ST_HOLD 0x11
ST_RING 0x12
CO Line STTRK_IDLE 0x80
Status STTRK_HOLD_RECALL 0x81
STTRK_HOLD_ATDRECALL 0x82
STTRK_IDLE_WITH_DISABLE Not Support
ST_BUSY 0x10

 All Station’ s Logical Number Data Format (ipLDK, iPECS-LIK 4digit)

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
S T A _ N U M B E R Nu Nu Total Size
Nu0 Nu1 Nu2 …
… Nun
 STA_NUMBER : ascii string, “ STA_NUMBER” (10 bytes)
 Nu : NULL character

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 Total size : total size of All Station’ s Logical Number Data Format in bytes (4 bytes)
 Nu0 : logical(assigned internal) number of the first station in integer(2 byte)
 Nu1 : logical(assigned internal) number of the second station in integer(2 byte)
 Nun : logical(assigned internal) number of the n th station in integer(2 byte)

 All Station’ s Logical Number Data Format (iPECS-MG, CM, iPECS-LIK 8 digit)
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
S T A _ N U M B E R Nu Nu Total Size
Nu0 Nu1 Nu2 …
… Nun
 STA_NUMBER : ascii string, “ STA_NUMBER” (10 bytes)
 Nu : NULL character
 Total size : total size of All Station’ s Logical Number Data Format in bytes (4 bytes)
 Nu0 : logical(assigned internal) number of the first station in integer(4 byte)
 Nu1 : logical(assigned internal) number of the second station in integer(4 byte)
 Nun : logical(assigned internal) number of the n th station in integer(4 byte)

 Station Information Data Format (ipLDK, iPECS-LIK)

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
S T A _ I N F O Nu Nu Nu Nu Total Size
Pn Sta Number Sl St At Ap Ns Sta Name ~
 STA_INFO : ascii string, “ STA_INFO” (8 bytes)
 Nu : NULL character
 Total size : total size of Station Information Data Format in byte (4 bytes)
 Pn : physical number of the station (2 byte)
 Sta Number : the number of the station in DWORD (4-byte integer)
(ex> 0x00000064 : station 100)
 Sl : slot number of the station in system (1 byte)
 St : status of the station. Refer to the Station Status value (1 byte)
 At : type of the associated device (1 byte)
0x01 : the station is connected to a station
0x02 : the station is connected to a CO line
0x00/0xFF : the station is not connected
 Ap : physical number of the associated device (2 byte)
(ex> At = 0x02, Ap = 0x0001 : the station is now using CO line 01)
 Ns : size of the station’ s name (1 byte)
 Sta Name : name of the station (size of Ns)

 CO Line Information Data Format

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0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
C O L _ I N F O Nu Nu Nu Nu Total Size
Pn St At Ap Ns Cs CO Name
CallerID
 COL_INFO : ascii string, “ COL_INFO” (8 bytes)
 Nu : NULL character
 Total size : total size of CO Line Information Data Format in byte (4 bytes)
 Pn : physical number of the CO line (2 byte)
 St : status of the CO line. Refer to the CO Line Status value (1 byte)
 At : type of the associated device (1 byte)
0x01 : the CO line is connected to a station
0x02 : the CO line is connected to a CO line
0x00/0xFF : the station is not connected
 Ap : physical number of the associated device (2 byte)
(ex> At = 0x01, Ap = 0x0001 : the CO line is used by first station)
 Ns : size of the CO line name (1 byte)
 Cs : size of the CallerID of the CO line (1 byte)
 CO Name : name of the CO line (size of Ns)
 CallerID : CallerID of the CO line (size of Cs)

 All Park Number Data Format (ipLDK, iPECS-LIK)

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
A L L _ P A R K _ N U M Total Size
Nu0 Nu1 Nu2 …
… Nun

 ALL_PARK_NUM : ascii string, “ ALL_PARK_NUM” (12 bytes)

 Total size : total size of ALL Park Number Data Format in byte (4 bytes)
 Nu0 : The first park number(4 byte)
 Nu1 : The second park number(4 byte)
 Nu2 : The third park number(4 byte)

 All Park Number Data Format (iPECS-MG)

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
A L L _ P A R K _ N U M Total Size
Nu0 Nu1 Nu2 …
… Nun

 ALL_PARK_NUM : ascii string, “ ALL_PARK_NUM” (12 bytes)

 Total size : total size of ALL Park Number Data Format in byte (4 bytes)
 Nu0 : The first park number(2 byte)
 Nu1 : The second park number(2 byte)

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 Nu2 : The third park number(2 byte)

 Co Call ID Data Format (ipLDK, iPECS-LIK)

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
C O L _ C A L L _ I D Nu Total Size
ACD Nc Cn1 Cn2 Cn3 Cn4 …

 COL_CALL_ID : ascii string, “ COL_CALL_ID” (11 bytes)

 Nu : NULL character
 Total size : total size of Co Call ID Data Format in byte (4 bytes)
 ACD : ACD group number (4 byte)
 Nc: The number of Call IDs (1 byte)
 Cn1 : The first Call ID (2 byte)
 Cn2 : The second Call ID (2 byte)

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9. Troubleshooting

 Lines and phones can not be seen on the server with the tapimgmt.msc command
Cause: The connection between LG-Ericsson system and LG-Ericsson TSP does not work
correctly.
Solution: Ensure the following:
rd
- 3 party lock key is set up correctly.
- After installing LG-Ericsson TSP, you should restart your computer.
- Ensure the LG-Ericsson TSP configurations.

 One or more client computers cannot see the telephony server.

Cause: The server cannot be reached on the network because it is not set up correctly.
Solution: Ensure the following:
- The client computers can successfully log on to a domain.
- The client computers can successfully see the server with the ping command.
- That the telephony server has been configured correctly.

 Client computers cannot see lines on the telephony server.

Cause: The telephony server has not been set up correctly, or users have not been authorized
to access lines on the server.
Solution: When a TAPI-based program accesses lines on the telephony server, the user who
is running the program process is first authenticated. For the user to see the lines, they must
have been assigned to the user. Ensure that the server has been set up correctly and that the
user is assigned lines on the server.

 A client user cannot see lines or phones on the telephony server ever though the server
is set up correctly and the lines or phones have been assigned to the user.
Cause: The client computer has not been enabled to use the telephony server.
Solution: Use tcmsetup on the client computer to specify the telephony server.

 A client user cannot see a new line on the telephony server, even though the server
administrator has assigned the user to the line.
Cause: When you assign a currently running client user to a line on the telephony server, the
new settings will not be available until the user restarts the telephony service on the client
computer.
Solution: Stop all client TAPI applications on the client so that the telephony service will shut
down. When the client applications restart, they will be able to see the newly allocated lines.
If you cannot get TAPI to shut down, restart the client computer.

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 A client logon ID must be used in English and digits.

 Edit the lmhosts.sam – No response or Long delay time between the TAPI server and a
client.
If a subnet of client computer IP address and a subnet of TAPI server IP address are
different, it takes long time to get the TAPI information between the TAPI server and a client.
The lmhosts.sam file is a static file that assists with remote NetBIOS name resolution on
computers that cannot respond to NetBIOS name-query broadcasts. It contains NetBIOS
name-to-IP addresses mappings.
To edit the lmhosts.sam
1. Open lmhosts.sam
Tipically, the lmhosts file is stored in the systemroot\System32\Drivers\Etc folder.
2. Add NetBIOS name-to-IP Address
3. Save the file.

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To configure TCP/IP to use WINS

1. Open Network and Dial-up Connections

2. Right-click the network connection you want to configure, and then click
Properties.

3. On the General tab (for a local area connection) or the Networking tab (all other
connections), click Internet Protocol (TCP/IP), and then click Properties.

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4. Click Advanced, click the WINS tab.

To enable the use of the lmhosts file to resolve remote NetBIOS names, select the
Enable LMHOSTS lookup check box. This option is enabled by default.

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To specify the location of the file that you want to import into the lmhosts file, click
Import LMHOSTS, and select the file in the Open dialog box.

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