Scribd
Upload
31 views

Convergys Analytics - Philippines (INFOGRAPHIC)

The Philippines research center has delivered big savings of up to 50% over US costs for 10 years while maintaining the highest quality. It has 200 CATI stations, conducts over 1 million surveys annually, and has 200,000+ interviewing hours per year. Tests show the Manila center delivers the same or better quality and ratings as US centers, with 95% quality match and compliance with all regulations.

Uploaded by

skdd ddd
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
31 views

Convergys Analytics - Philippines (INFOGRAPHIC)

The Philippines research center has delivered big savings of up to 50% over US costs for 10 years while maintaining the highest quality. It has 200 CATI stations, conducts over 1 million surveys annually, and has 200,000+ interviewing hours per year. Tests show the Manila center delivers the same or better quality and ratings as US centers, with 95% quality match and compliance with all regulations.

Uploaded by

skdd ddd
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 1

WHY THE PHILIPPINES?

After 10 years in operation, our research center in Makati City, Manila


continues to deliver big savings at the highest quality.

interviewing programming OPERATIONS AT-A-GLANCE


up to

50savings over U.S.


% coding
interviewer
tenure 1.5yr
accent
neutral
secure
environment*

analytics project 40% college TCPA Quancept


management degree’d compliant compatible
WHAT WE OFFER *including banking, healthcare

SIZE AND SCALE


200
CATI STATIONS

1+ MILLION
SURVEYS PER YEAR

200+ THOUSAND
INTERVIEWING HOURS PER YEAR

B2B, B2C
INTERVIEWING AVAILABLE

95%
QUALITY MATCH TCPA
In four side-by-side tests, Manila delivered
same or better quality and ratings as the U.S. 100% COMPLIANT
Tests conducted in a controlled environment using sample supplied by Convergys as
with all FCC regulations
well as partner supplier. All margin of error fell within +3% pt.

CASRO
+ MRA
+ AMA
+ CXPA
for more: TODD EARHART | (859) 334-5073 | JOSEPH.EARHART@CONVERGYS.COM

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy