OpenTouch Suite for MLE

OmniPCX Enterprise Communication Server

OPS Files Restore & Backup

How to
Restore and Backup the OPS files

Contents
1 OPS Restore ....................................................................................2
1.1. Transfer of the OPS files from a PC to the Call Server Disk .................................. 2
1.2. Install the OPS files ................................................................................ 4
2 OPS Backup.....................................................................................6
2.1. OPS Backup .......................................................................................... 6
2.2. Transfer of the OPS files from the Call Server Disk to a Client PC .......................... 7
3 OXE configuration for the FlexLM...........................................................9
4 Maintenance ................................................................................. 11
4.1. OPS Software Locks ............................................................................... 11
4.1.1. Display the current counters............................................................................ 11
4.1.2. Display active file ........................................................................................ 12
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OPS Files Restore & Backup

Implementation
1 OPS Restore
For this specific hands-on, we suppose that an empty database has been created
previously
Ask for the software licenses files to the trainer.
Copy these files on your client computer
Restore all licenses files in the OXE
Use a SFTP connection to the OXE (SSH is activated !)

The restoration of the OPS files on a Call Server is done in 2 steps:

- Transfer the OPS files from a PC to the Call Server Disk
- Install the OPS files via the swinst menu

1.1. Transfer of the OPS files from a PC to the Call Server Disk
Notes
In this procedure, we use FileZilla Client to transfer the OPS files from a PC to the Call Server Disk.

Start the FileZilla Client on the PC

Select the
correct
transfer type

Transfer type Binary

Open a SFTP connection

Enter the
following
parameters

Host Enter the IP address or the FQDN of the OmniPCX Enterprise (ex. 192.168.1.3)
Username Enter the login (ex. mtcl)
Password Enter the password (ex. mtcl)
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OPS Files Restore & Backup

Enter the correct

remote site

Remote site Select the folder /usr4/BACKUP/OPS

Enter the correct

local site

Local site Select the folder where you store the OXE licenses files.
Ask to the trainer where are located the licence files .
Note: the path ( C:\Softs\OPS\ ) in this screencopy is only provided for example purpose

Drag and drop the

to the
/usr4/BACKUP/OPS
folder
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OPS Files Restore & Backup

1.2. Install the OPS files

Open a Terminal session
Log as mtcl (1)csa> swinst
Password: mtcl Password:

Then, go to the Last installed delivery

DELIVERY n1.291.6.b

ALCATEL-LUCENT
Choice 2. FACILITIES Main menu Installation FACILITIES 3.65.0

1 Easy menu
2 Expert menu
Q Exit

Your choice [1..2, Q] ? 2

Choice 5. ALCATEL-LUCENT
FACILITIES Expert menu Installation FACILITIES 3.65.0

1 Packages installation
2 Deliveries installation
3 Cloning & duplicate operations
4 Backup & restore operations
5 OPS configuration
6 System management
7 Database tools
8 Software identity display
9 Remote download
Q Go back to previous menu

Your choice [1..9, Q] ? 5

Choice 2. ALCATEL-LUCENT
OPS management menu Installation FACILITIES 3.65.0

1 Backup OPS files on cpu disk

2 Restore OPS from cpu disk
3 OPS administration
4 Software protection recover
Q Go back to previous menu

Your choice [1..4, Q] 2

You are going to restore these OPS files

hardware mao 2291 Oct 14 11:42

TJ00302A hw 2291 Oct 14 11:42
TJ00302A swk 10541 Oct 14 11:42
TJ00302A zip 32712 Oct 14 11:42

Press y Confirm your action (y/n, default y): y

Duplicating AABBCC00701A.swk into software.new
ooo Reading string-file /DHS3bin/oneshot/mtcl/objects.US0 ...
ooo Reading string-file /DHS3bin/oneshot/mtcl/spadmin.dct ...
ooo Reading string-file /DHS3bin/oneshot/mtcl/err2lov.dct ...
ooo Reading string-file /DHS3bin/oneshot/mtcl/Packages.dct ...
Can't read license file /DHS3data/mao
> DLL version = (null)
>
> File version = 3
> OXE version = 0110
>
> Soft Key = fcd593c51ce3d4dd38f4
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OPS Files Restore & Backup

>
> Cpu Id 0 = K00001111
>
> Your System CPU-Id:-no-hard-key-
> System CPU-Id not found !
>
> *************************************
> * 30 remaining day(s) to fix this issue
> *************************************
>
>
> Handle 4760 = 123456AB
>
> Timestamp :
> Wed Jul 7 13:55:15 2021
>
KSP_OPS_Version = ?!?! -> 17B01
1 Group Telephony = 0 -> 99999
2 M Phonebook users = 0/ 0 -> 50
4 Hotel guest sets = 0 -> 99999
5 Multilangual voice prompts = 0 -> 99999
6 Hotel: AHL on V24 = 0 -> 1
9 PSTN B channel = 0 -> 99999
10 Voice Guide = 0 -> 1

To scroll down and see the different software locks available, press space or the down
arrow key.

430 SipSoftPhone = 0 -> [7m 10[m

467 ARS = 99999 -> [7m 85[m
468 Product Type = 99999 -> 99999
469 G723.1 Server = 99999 -> [7m 30[m

Press y Do you agree the new software keys (y/n): y

Press return ooo Reading string-file /DHS3bin/oneshot/mtcl/objects.US0 ...

ooo Reading string-file /DHS3bin/oneshot/mtcl/spadmin.dct ...
ooo Reading string-file /DHS3bin/oneshot/mtcl/err2lov.dct ...
Copying hardware.mao
Copying TJ00302A.hw
Copying TJ00302A.swk
Copying TJ00302A.zip

Enter OPS working mode : 1=running 2=simulate (default is 1) 1

Warning rack 1-254: unknown rack type at line 103
# MGR script generated
# History-file OPS.dat updated
# Running MGR

ooo Starting at <07/10/21 14:53> ...

ooo Compiling Command file "/tmpd/MGRu2VGs4" ...

ooo Job completed. at <07/10/21 14:53> ...

ops 2.0.2: operation successful
para_mao[1] --> Remanent size (Kb) old=247490 new=133075
para_mao[2] --> Number of stations old=15000 new=111
para_mao[3] --> Number of trunks old=10000 new=130
para_mao[4] --> Number of half-contexts old=4556 new=100
para_mao[7] --> Phone-book (x 2000) old=5 new=3
para_mao[13] --> Hotel accesses old=0 new=2
para_mao[14] --> ACD supervisor accesses old=0 new=2
para_mao[15] --> Multi-site CCS accesses old=0 new=3
para_mao[16] --> Nb of set display languages old=6 new=8
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OPS Files Restore & Backup

para_mao[18] --> Nb fictive clients old=1500 new=100

para_mao[19] --> Nb ACT old=100 new=3
para_mao[22] --> Number of Casual Conferences old=0 new=3

minimize_reboot=1 and must_reboot=0

Tables updated. OK WITHOUT REBOOT !

Press return
Press q ALCATEL-LUCENT
OPS management menu Installation FACILITIES 3.65.0

1 Backup OPS files on cpu disk

2 Restore OPS from cpu disk
3 OPS administration
4 Software protection recover
Q Go back to previous menu

Your choice [1..4, Q] q

OPS files are now installed on the system. It may be needed to restart the system.

2 OPS Backup

2.1. OPS Backup

Open a Terminal session
Log as mtcl (1)csa> swinst
Password: mtcl Password:

Then, go to the Last installed delivery

DELIVERY n1.291.6.b

ALCATEL-LUCENT
FACILITIES Main menu Installation FACILITIES 3.65.0

1 Easy menu
2 Expert menu
Choice 2. Q Exit

Your choice [1..2, Q] ? 2

Choice 5. ALCATEL-LUCENT
FACILITIES Expert menu Installation FACILITIES 3.65.0

1 Packages installation
2 Deliveries installation
3 Cloning & duplicate operations
4 Backup & restore operations
5 OPS configuration
6 System management
7 Database tools
8 Software identity display
9 Remote download
Q Go back to previous menu

Your choice [1..9, Q] ? 5

 7
OPS Files Restore & Backup

ALCATEL-LUCENT
Choice 1. OPS management menu Installation FACILITIES 3.65.0

1 Backup OPS files on cpu disk

2 Restore OPS from cpu disk
3 OPS administration
4 Software protection recover
Q Go back to previous menu

Your choice [1..4, Q] 1

Press y Confirm the backup of OPS files (y/n, default y): y

Warning rack 1-254: unknown rack type at line 101

Warning rack 19: unknown OPS shelf type found
ops 2.0.2: operation successful
Updating hardware.mao according to data base ok
Copying software.mao into TJ00302A.swk
Copying hardware.mao into TJ00302A.hw
Copying TJ00302A.zip
Copying hardware.mao
Copying hardware.old
Creating ops.lis

Then press return Press return

ALCATEL-LUCENT
Choice q OPS management menu Installation FACILITIES 3.65.0

1 Backup OPS files on cpu disk

2 Restore OPS from cpu disk
3 OPS administration
4 Software protection recover
Q Go back to previous menu

Your choice [1..4, Q] q

Notes
The OPS files are stored under /usr4/BACKUP/OPS

2.2. Transfer of the OPS files from the Call Server Disk to a Client PC

Notes

the PC.

Start the FileZilla Client on the PC

Select the
correct transfer
type

Transfer type Binary

 8
OPS Files Restore & Backup

Open an SFTP connection

Enter the
following
parameters

Host Enter the IP address or the FQDN of the OmniPCX Enterprise (ex. 192.168.1.3)
Username Enter the login (ex. mtcl)
Password Enter the password (ex. mtcl)

Enter the
correct remote
site

Remote site Select the folder where are stored the licenses files in the OXE (/usr4/BACKUP/OPS)

Enter the
correct local
site

Local site Select the folder where you want to store the OXE licenses files (ex. C:\OPS Backup\)

Drag and drop

the OPS

content to the
Local site (your
PC Client)

Local site Select the folder where you want to store the OXE licenses files (ex. C:\OPS Backup\)
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OPS Files Restore & Backup

3 OXE configuration for the FlexLM

As the OXE available in the RLAB environment is a virtual machine, we will use an
external Flexlm server to control the licenses.
It is therefore necessary to declare in the OmniPCX Enterprise database this external
Flexlm server:
- Flexlm IP address: 192.168.1.80
Restart the OXE and check licenses with spadmin

OmniVista 8770, in order to manage the OXE database.

In this training, we will mainly use the OXE WBM graphical interface.
To access it, you must open an Internet browser (Chrome, Firefox, ..) and enter the following URL:
https://OXE IP Main @ (e.g.: https://192.168.1.3)

Open an Internet Browser

Enter the right URL:

https://192.168.1.3

And fill in the following

parameters:
Login
Password
Language

button

Login mtcl
Password mtcl
Language Select the required language
 10
OPS Files Restore & Backup

And navigate to the right menu, described below

System/Licenses

Review/Modify

FlexLM Licensing Enabled Yes

Flex Server IP Address Enter the FlexLM server IP address.
Flex Server port 27000
Product ID discovery Yes
Use Flex License No

Warning
YOU NEED TO RESTART THE CALL SERVER!

The Flexlm
You can also find information in the technical documentation (on the Business Partner Web Site)
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OPS Files Restore & Backup

4 Maintenance

Check that the OPS files you have restored have been correctly taken into account

4.1. OPS Software Locks

4.1.1. Display the current counters

Open a Terminal session
Log as mtcl (1)csa> spadmin
Password: ooo Reading string-file /DHS3bin/oneshot/mtcl/objects.US0 ...
mtcl ooo Reading string-file /DHS3bin/oneshot/mtcl/spadmin.dct ...
ooo Reading string-file /DHS3bin/oneshot/mtcl/err2lov.dct ...
Go to the
Display current counters ........................... 1
menu, then, Display active file ................................... 2
choice 1. Check active file coherency ........................3
Install a new file .................................... 4
Read the system CPUID ............................. 5
CPU-Ids management ............................... 6
Display active and new file ........................ 7
Display OPS limits ................................... 8
Display ACK code .................................... 9
Check connection with FlexLM ................... 10

choice : 1
(SP) Software Protection counters :
PANIC Flag :0
-------------------------------------
Panic Flex :0
Panic SWK Check :0
Panic RTR Check :0
-------------------------------------
Group Telephony Counter :0
Call By Name Counter :0
Hotel Basic Counter :0
Multi-Language :1
Hotel Link :1
Disa :1

To scroll down and see the different software locks available, press space.

OXE Media Servers :1

VoIP channels on OMS : 16
UC as a Service :0
IPV6 :0
OT gateways allowed :0
Native encryption users : 0/75
SIP Trunk Recording :0
Correlator Data :1
Sip Softphones : 2/10

Press Enter
at the end h/Help q/Quit, Lines 162-167/167 End Of File
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OPS Files Restore & Backup

Choice 0. Display current counters ........................... 1

Display active file ................................... 2
To exit Check active file coherency ........................3
Install a new file .................................... 4
Read the system CPUID ............................. 5
CPU-Ids management ............................... 6
Display active and new file ........................ 7
Display OPS limits ................................... 8
Display ACK code .................................... 9
Check connection with FlexLM ................... 10

choice : 0

Notes
The "Panic Flag" indicates that an inconsistency has been detected in the OPS files and that the degraded mode
procedures of the system are activated:
- PANIC Flag = 0 normal operation
- PANIC Flag = 1 operation in degraded mode
- List of the counters corresponding to each one of the locks

4.1.2. Display active file

Open a Terminal session
Log as mtcl (1)csa> spadmin
Password: ooo Reading string-file /DHS3bin/oneshot/mtcl/objects.US0 ...
mtcl ooo Reading string-file /DHS3bin/oneshot/mtcl/spadmin.dct ...
ooo Reading string-file /DHS3bin/oneshot/mtcl/err2lov.dct ...
Go to the

menu, then, Display current counters ........................... 1

choice 2. Display active file ................................ 2
Check active file coherency ........................ 3
Install a new file ................................. 4
Read the system CPUID .............................. 5
CPU-Ids management ................................. 6
Display active and new file ........................ 7
Display OPS limits ................................. 8
Display ACK code ................................... 9
Check connection with FlexLM ....................... 10
Exit ............................................... 0
choice : 2
ooo Reading string-file /DHS3bin/oneshot/mtcl/Packages.dct ...

DLL version = 0121

File version = 3
OXE version = 0110
Soft Key = fcd593c51ce3d4dd38f4
Cpu Id 0 = K00001111
Product-Id: K00001111
Handle 4760 = 123456AB
Timestamp :
Wed Jul 7 13:55:15 2021
SP_OPS_Version = 17B01

1 Group Telephony = 99999

2 M Phonebook users = 0/ 50
4 Hotel guest sets = 99999
5 Multilangual voice prompts = 99999
6 Hotel: AHL on V24 = 1
 13
OPS Files Restore & Backup

To scroll down and see the different software locks available, press space.

384 OXE Media Servers = 3

385 VoIP channels on OMS = 120
386 UC as a Service = 0
396 IPV6 = 0
406 OT gateways allowed = 0
424 Native Encryption Users = 75
428 Sip Trunk Recording = 0
429 Correlator Data = 1
430 SipSoftPhone = 10
467 ARS = 85
Product Type = 99999
G723.1 Server = 30

FlexLM product Id discovery is enabled.

Press Return h/Help q/Quit, Lines 185-199/199 End Of File

Choice 0. Display current counters ........................... 1

Display active file ................................ 2
To exit Check active file coherency ........................ 3
Install a new file ................................. 4
Read the system CPUID .............................. 5
CPU-Ids management ................................. 6
Display active and new file ........................ 7
Display OPS limits ................................. 8
Display ACK code ................................... 9
Check connection with FlexLM ....................... 10
Exit ............................................... 0
choice : 0

Notes
Th :
- CCsuite-ID ,CPU-id or Product-id according to the type of platform.
- OPS version.
- locks.
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