Service Information

Offboard Diagnostic Information System Service (ODIS Service)

Subject: ODIS Service Installation Date: Mar 14, 2022

1.0 – Introduction
1.1 – General Information
This document describes the download, installation and configuration of ODIS Service diagnostic
software on diagnostic laptop and tablet devices. These instructions apply to initial installations on new
devices, i.e.: ODIS Service not previously installed, and reinstallation on existing devices, i.e.: where the
Windows system was recovered.

1.2 – Preparation Overview

• Steps 1, 2 and 3 have been completed on erWin > Vehicle Diagnostics & Reprogramming tab.
• If using a J2534 PassThru Diagnostic Device, install the software prior to ODIS.
• Temporarily Disable All Anti-Virus Software

2.0 – Installation
2.1 – Download & Install Application Data – “Single Setup”

1. Open Internet Explorer

2. Type the VWAG Group Services web-server URL into the browser’s address bar exactly as
illustrated below, and then click the “Go to” arrow:

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Note: If you are unable to reach the web-server URL, try both options below before contacting
Diagnostic Software Support for assistance.
1. Go to Tools > Internet Options > Advanced and scroll to the bottom. Of all the SSL and TLS options, ensure
ONLY TLS 1.0 and SSL 3.0 are checked, then re-try the URL.
2. Go to Tools > Internet Options > Advanced and near the bottom of this Window, click Reset. This action
requires you to re-start Windows, then re-try the URL.
3. Go to Tools > Internet Options > Content >Certificates and ensure the VWGoA ODIS RootCA certificate is
not expired.

If you do NOT receive the Confirm Certificate prompt shown below, then you may be typing the address
incorrectly or you did not install the ODIS Certificate. For ODIS Certificate Installations, refer to the email you
received from VWGoA Dealer Fax with your certificate. It contains the instructions for installing the certificate.

3. Select OK:

Note:
If multiple certificate confirmation
prompts appear, select and confirm
the one indicated as:
Example.example@email.co... Issuer: VWGoA ODIS RootCA
Issuer: VWGoA ODIS RootCA XXXX
Valid From: X/X/201X to X/X/201X
Click here to view certificate prope…

4. Navigate through the web-server Indexes in the following order:

Odis > Trade–Retail > software > installation

5. From the Index list, click the latest ODIS Service installation version .exe (listed by date):

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6. Click Save. The file is saved to your computers Downloads Folder.

7. Once the download is complete, click View downloads.

8. Locate the OffboardDiagSetup exe file in the Downloads folder, right click it and choose Run as
administrator.

9. When the download is complete, Close the browser session.

10. No action needed:

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11. Confirm English (US) is selected, click OK

Notes:
• English is the default language
selection. If this is a
Lamborghini or Bentley
installation select English (GB)

12. Next

Select Next . . . Next:

...

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13. Click the Target platform dropdown selection arrow, select the diagnostic device model
number or type that applies to the device, and then select Next:

Select this for VAS 6150D platform.

14. Click the Diagnostic interface dropdown arrow, and then select the applicable diagnostic interface
and then select Next:

Note:
Windows 10 does not support use of the
VAS 5054A Diagnostic Interface. As a
result, PassThru and VAS 6154 is the only
VAS diagnostic interface selection
possible on Windows 10 devices.

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15. Select Next

16. Ensure Copy license to the license folder is checked, and then click Search…:

17. Browse to the license.dat location. This is the license you downloaded on erWin >
Vehicle Diagnostics & Reprogramming >Step 3.
18. Select / highlight the license (.dat) file (DO NOT double-click), and then click Open:

Note:
DO NOT double-click the license file (to
open it) in its saved locations!

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20. No action needed. Select Next:

21. Click Finish:

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3.0 – Import Security Certificate to Application

1. From the Windows desktop, right-click the Offboard Diagnostic Information System icon, and
select Run as administrator:

Wait while the application starts:

2. Select Installing the client certificate:

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3. Click Select:

Browse to the certificate location. This is the certificate you received via e-mail from the
VWGoA Dealer Fax dealerfax@vw.com

4. Select / highlight the certificate (.pfx) file and then click Open:

Note:
DO NOT double-click the certificate
file in its saved location!

5. Ensure the certificate file directory path appears in the Certificate import window:

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6. Paste the 32 digit Hardware ID into the password field and click Import.
Note: The 32 Hardware ID arrived in an email along with your ODIS certificate.

7. Click OK:

3.1 – Diagnostic Database Download & Installation – “Post-Setup”

1. Click the Forward Arrow button:

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2. Click the Forward Arrow button:

Notes:
• English is the default language selection. If
this is a Lamborghini or Bentley installation
select English (GB)

3. Wait while the connection is established:

4. Click the Forward Arrow button:

Notes:
• The diagnostic data version information
illustrated here is an example only!
Versions are updated regularly.
• The version(s) listed in the example
reflect the Brand(s) associated with the
license file. The association is based on
the dealership’s status, either Single or
Dual.

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5. Wait while the diagnostic data download and installation takes place:

The Progress dialog window may appear to stall or lock at times during this process. This is normal.
Please be patient!
Download times depend on single brand or dual brand data (dual = longer), the dealership network
download speed and network traffic (slower Mbps + busy = longer).

4.0 – Post-Setup Configuration

4.1 – Administration - General

The following subsections describe configurations using the Admin > General operating mode.
1. From the ODIS Service main screen, select Admin:

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The General category tab appears first by default. Available function / configuration subcategories are
listed in the left-hand display menu of each tabbed category.

4.1.1 – Update
The schedule for automatic updates is configured with the Update function.
1. Select Update, and then review the available update schedule settings:
2. Configure the update cycle and time appropriate for your facility: Click Save / Yes:

4.1.2– Contact Data

Contact information must be saved for Support Button requests.
1. From the Admin operating mode main screen, select the Support tab: The Contact data subsection is displayed
first by default:
2. Fill in all contact details, including a valid email address: Click Save / Yes:

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4.2 – Administration - Connections
The following subsections describe configurations using the Admin > Connections operating mode.

4.2.1 – Brand Settings Data

The connection to VWAG Group Services (to transmit GFF logs, etc.) is configured via Brand settings.
1. From the Admin operating mode main screen, select the Connections tab. The Brand settings
subsection is displayed first by default:

2. Change the Connection type in the dropdown menu(s) from CPN to Internet: Click Save / Yes:

IMPORTANT!
Failure to change the connection type f rom CPN
t o I nternet will result in the inability to dow nload
online updates!

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5.0 – Bentley & Lamborghini URL Changes

THE REMAINING STEPS ARE FOR BENTLEY& LAMBORGHINI INSTALLATIONS ONLY

Click on Admin > Connections > Group system: Logon and ensure your URL’s match what’s below

Click on Admin > Connections > Group System: GFF and ensure the URL match what’s below

Click on Admin > Connections > ElsaPro and ensure the URL match what’s below

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Click on Admin > Connections > Carport and ensure the URL match what’s below

Click on Admin > Connections > DISS and ensure the URL match what’s below

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Click on Admin > Connections > Group system: login and ensure the URL match what is below

Click on Admin > Connections > Mirror Server 2 and ensure the URL match what’s below

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