Study on Performance Appraisal in a company

Title of the Project: Study on Performance Appraisal in a Company.

Statement of Problem:
Performance appraisals provide employees and managers with opportunities todiscuss areas in
which employees excel and those in which employees need improvement. Performance
appraisals should be conducted on a regular basis, and they need not be directly attached to
promotion opportunities. The study was conducted to find out the impact of appraisal on the
following factors: Feedback, Career path, employee accountability, company goals.

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Objectives of Study: 1. To study the need and importance of “ Performance Appraisal”.

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2. To study the performance appraisal implementation in

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3. To make data analysis and interpretation based on the perception of the

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employee in the organization.
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4. To summarize and find certain suggestions for the importance of
performance appraisal system in the company.
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Methodology: Primary Data

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Explanation of the Method: The research design is considered as a framework or plan for a
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study that guides as well as helps the data collection and analysis
of data. The research design may be exploratory, descriptive and
experimental for the present study. The descriptive Research
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design was adopted was adopted for the project.

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Company Name: Convergys India Limited

Company Profile: Convergys is a leading provider of customer management solutions

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for companies across the country and around the world. For more
than 30 years, we’ve worked closely with some of the most notable
companies in the world, creating innovative ways to enhance the
relationships they have with their customers. The incredible
success we’ve had is thanks to the nearly 76,000 employees that

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 Study on Performance Appraisal in a company
use the training they’ve received here to manage billions of
customer interactions every year. And that’s why we need
you. We’re looking to add positive, motivated individuals to our
team – people who are eager to learn our business, grow in their
careers and advance within our company.

Questionnaire: 1. Performance appraisal is the assessment of individual potential.

On the scale of 5, how much do you agree to the statement?

2. On the scale of 5, do you agree that the performance appraisal

system followed in the company is rational and fair ?

3. Do you agree that the job expectations are informed and the
superiors set the tasks ?

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4. Do you agree that performance appraisal followed in the

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organization helps to training and development needs of the

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employees?

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rs e 5. Do you agree that the performance appraisal in the company
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helps to recognize the competence and potential of an individual ?

6. On the scale of 5, do you think the employees are happy with the
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assessment of performance in the company ?

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7. In your opinion are the employees appraised according to the

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company’s policies ?

8. Do you agree that advices and suggestions are given to the

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employee during the process of appraisal?

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9. On the scale of 5, how do the employee take the appraisal

feedback ?
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10. In your opinion the appraiser of the company should be ?

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11. How often do the employee need to be assessed ?

12. The performance appraisal followed in the company makes the

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employees ? motivated or demotivated ?

13. What are the types of errors/problems that have an impact on

performance rating in the organization ?

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 Study on Performance Appraisal in a company
14. In your opinion when is the feedback of performance
communicated ? Before or after the assessment of performance ?

15. In your opinion are the employees aware of the 360 degree
appraisal ?

Number of Respondents 100

Area of Study Gurgaon ( Haryana)

Method you will use to classify the Data: Data collected by Random Sampling Method. The
data collected was subjected to simple frequency

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distribution and percentage analysis. Close ended

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Questionnaire was also a part of data collection for

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the study.

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Method you will use to present the data: Tables, Graphs and numbers, Chi Square and bar
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Diagrams will be used for presentation of data.
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References: Company website: www.convergysindia.com,

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Company’s Annual reports, Manuals and Monthly

Salary sheets.
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Chapterisation Scheme: 1. Introduction to the Company Profile

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2. Introduction to the project

3. Venture Capital in India.

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4. Constraints in Venture Capital in India.

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5. Future Prospects of Venture Capital In India

6. Risks associated with Venture Capital in India

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7. Finding and Analysis

8. Limitations of the Study

9. Conclusion

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 Study on Performance Appraisal in a company
10. Annexures

11. Bibliography

Profile of Project Guide:

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Name: Deeksha Sinha

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Age: rs e 31
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Educational Qualification: PGDM( Human Resources)
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Years of Experience: 5
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Current organisation: Convergys India

Current designation: Executive (Human Resources)

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Brief profile
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Address:

House No:. 222

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Street: Dwarka Sector -22

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City: New Delhi

State: Delhi
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Phone Number (Residence):

Phone Number (Office):

Mobile: 7042559455

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 Study on Performance Appraisal in a company
Email: hrsolutions_deeksha@gmail.com

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