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Report On The Data Analysis

The document analyzes customer satisfaction data to identify male customers who received a gift and were happy with the ambience, and calculates their average satisfaction. It uses tabular and multivariate analysis to count male customers across gift receipt and ambience satisfaction levels, finding that 5 customers received a gift and rated ambience a 4, and 5 received a gift and rated it a 5, for a total of 10 customers and average satisfaction of 4.5.

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gokul9rov
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15 views

Report On The Data Analysis

The document analyzes customer satisfaction data to identify male customers who received a gift and were happy with the ambience, and calculates their average satisfaction. It uses tabular and multivariate analysis to count male customers across gift receipt and ambience satisfaction levels, finding that 5 customers received a gift and rated ambience a 4, and 5 received a gift and rated it a 5, for a total of 10 customers and average satisfaction of 4.5.

Uploaded by

gokul9rov
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Report on the data analysis

1. To find the number of male customers, who have received a gift and happy
with the ambience. Also, find the average satisfaction of these customers

Answer:
Methodology is Tabular and averages
Tabular: a. Univariate-Gender, Received a gift
b. Bivariate- Gender and Received a gift
c. Multivariate-Gender and Received a gift and Ambience.
Averages: Find the averages of the customers identified in the multivariate
table.

Count of S.no Column Labels


Grand
Row Labels a B Total
A 22 9 31
1 6 1 7
2 3 3
3 3 3
4 5 4 9
5 5 4 9
B 15 4 19
2 2 1 3
4 9 2 11
5 4 1 5
Grand Total 37 13 50
10
9
8
7
6
5 a
4 b

3
2
1
0

Explanation: From the above table and chart, one can note that there are 5
male customers who have received the gift and give the happiness rating at
the level of 4. The total score for them is 20
There are 5 male customers who have received the gift and their happiness
level is 5. The total score is 25.
From the two the total score is 45 and the average of the 10 customers is
4.5

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