The Ombuds Blog: Call for Participants: Ombuds in Higher Education

April 17, 2025

Call for Participants: Ombuds in Higher Education

The European Network of Ombuds in Higher Education is updating a landmark survey. In 2017, ENOHE published a monograph by Rob Behrens, "Being an Ombudsman in Higher Education." The document has been cited many times by ENOHE and elsewhere, and it is now due for an update. ENOHE is inviting participants to complete a questionnaire to map the strength and diversity of Ombuds in higher education in Europe and beyond.

Completion of the questionnaire may take around 20 minutes. The deadline for submission of is 1700 CEST on 5 May 2025. Initial findings from the survey will be presented at the ENOHE Conference in Amsterdam. (ENOHE 2025 Survey.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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April 17, 2025

Call for Participants: Ombuds in Higher Education

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