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Crash when press push notification on Android SDK 2.11.0 #17

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leegeunhyeok opened this issue May 18, 2023 · 1 comment
Open

Crash when press push notification on Android SDK 2.11.0 #17

leegeunhyeok opened this issue May 18, 2023 · 1 comment
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@leegeunhyeok
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android pinned zendesk:sdk Zendesk SDK internal issue

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@leegeunhyeok
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leegeunhyeok commented May 18, 2023 •
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Describe the bug

Crash when press push notification (on SDK 2.11.0, 2.8.0 is fine)

To Reproduce
Steps to reproduce the behavior:

  1. App Launch (Zendesk.initialize here)
  2. Receive Zendesk push notificaiton
  3. Press push notification
  4. See error

Expected behavior

Open messaging view without any errors

Screenshots

kotlin.UninitializedPropertyAccessException: lateinit property visibleScreenTracker has not been initialized

image

2023-05-18 20:00:17.357  8745-8745  AndroidRuntime          com.domain                       E  FATAL EXCEPTION: main
                                                                                                    Process: com.domain, PID: 8745
                                                                                                    kotlin.UninitializedPropertyAccessException: lateinit property visibleScreenTracker has not been initialized
                                                                                                    	at zendesk.messaging.android.internal.conversationslistscreen.ConversationsListActivity.getVisibleScreenTracker(ConversationsListActivity.kt:53)
                                                                                                    	at zendesk.messaging.android.internal.conversationslistscreen.ConversationsListActivity.onStart(ConversationsListActivity.kt:130)
                                                                                                    	at android.app.Instrumentation.callActivityOnStart(Instrumentation.java:1455)
                                                                                                    	at android.app.Activity.performStart(Activity.java:8315)
                                                                                                    	at android.app.ActivityThread.handleStartActivity(ActivityThread.java:4060)
                                                                                                    	at android.app.servertransaction.TransactionExecutor.performLifecycleSequence(TransactionExecutor.java:221)
                                                                                                    	at android.app.servertransaction.TransactionExecutor.cycleToPath(TransactionExecutor.java:201)
                                                                                                    	at android.app.servertransaction.TransactionExecutor.executeLifecycleState(TransactionExecutor.java:173)
                                                                                                    	at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:97)
                                                                                                    	at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2438)
                                                                                                    	at android.os.Handler.dispatchMessage(Handler.java:106)
                                                                                                    	at android.os.Looper.loopOnce(Looper.java:226)
                                                                                                    	at android.os.Looper.loop(Looper.java:313)
                                                                                                    	at android.app.ActivityThread.main(ActivityThread.java:8663)
                                                                                                    	at java.lang.reflect.Method.invoke(Native Method)
                                                                                                    	at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:567)
                                                                                                    	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135)

Environment (please complete the following information):

  • Platform: Android
  • React Native Version: 0.70.6
  • Zendesk SDK Version 2.11.0

Additional context
Add any other context about the problem here.
@leegeunhyeok leegeunhyeok added android zendesk:sdk Zendesk SDK internal issue labels May 18, 2023
@leegeunhyeok leegeunhyeok self-assigned this May 18, 2023
@leegeunhyeok
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https://support.zendesk.com/hc/en-us/community/posts/5717388122138-Crash-when-press-push-notification-on-Android

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Labels
android pinned zendesk:sdk Zendesk SDK internal issue
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react-native-zendesk-messaging
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