Table l/Measurement Model Results Construct Measurement Standardized Standard t-value Items Parameter Error Estimate Shipping SCF1 .957 (Fixed) Charge SCF2 .974 .01 101.69 Fairness SCF3 .977 .01 104.00 Consumer SAT1 .914 (Fixed) Satisfaction SAT2 .975 .01 78.58 SAT3 .964 .01 75.05 SAT4 .949 .01 70.78 SAT5 .834 .02 49.36 SAT6 .892 .02 58.32 Repurchase PUR1 .965 (Fixed) Intentions PUR2 922 .01 76.01 PUR3 .824 .01 52.21 Positive WOMl .987 (Fixed) WOM WOM2 .979 .01 147.92 Intentions W0M3 .968 .01 128.27 Note: Fit statistics: Chi-square = 653.2 (df = 84, p < 0.001), CFI = .99, BBNFI = .98, BBNNFI = .98, SRMR = .02.