Saeed Mohammed Al Tayer, MD and CEO of DEWA met with Marcy Grossman, Canada's Consul-General in Dubai, and Gabriel Jabbour, Trade Commissioner at the Consulate-General of Canada in Dubai, to discuss and exchange best experiences with Canadian institutions and companies, especially in sustainability, and renewable and clean energy sectors.

Among the attendees was Saeed Mohammed Al Tayer, managing director and CEO of DEWA and Charles Yang, president of the Middle East region at Huawei technologies.

The strategic summit witnessed the launch of a joint AI laboratory, through which DEWA and Huawei will develop and implement AI digital services for the Middle East.

The new move, which adds another channel to communicate with its customers, emphasises Dewa's commitment to promoting communications for its customers' happiness.

Dubai: Customers with queries about their electricity bill can now contact the Dubai Electricity and Water Authority (Dewa) through the messaging service WhatsApp, it was announced on Sunday.

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"We are pleased to have Dubai Islamic Bank join the companies that offer exclusive offers and discounts to DEWA's customers through DEWA Store, which is part of DEWA's smart app.

According to the agreement, customers can request for refund of their security deposits through DEWA's website or smart app and choose Western Union as the pay-out option.

According to the pact, customers can request for refund of their security deposits through DEWA's website or smart app and choose Western Union as the payout option.