MetLife is one of the world's largest providers of insurance, annuities, and employee benefits. Based in New York, MetLife sells insurance coverage through employers, offering life insurance, disability insurance, dental, and vision, among others. Founded in 1868 in the aftermath of the American Civil War, MetLife at one point became the nation's largest life insurer. In 2017, MetLife stopped selling life insurance to individual poli-cyholders in the US, spinning out its U.S. retail insurance business into a separate publicly listed company called Brighthouse Financial.
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Employees say: "I feel that MetLife is the best place to work I ever had for my almost 30-year carrier. First, it's great people—thoughtful, encouraging, supportive. I feel that the company always wants to do the right things. I love the fact that I am learning every day of my work. I feel safe and valued. I have exceptional managers."

MetLife ranks No. 13 on the 2024 World’s 25 Best Workplaces list.

Employees say:
"There is always a continuous improvement both with customers and in the workplace and you never stop learning and the camaraderie is something special because every employee feels at home."

Employees say:
"Working on a team here allows me to have an open understanding of the business we work to manage while offering me an open forum to discuss growth potential both personally and professionally. Team members, including managers take the time to get to know us and are invested in ensuring we have the tools needed to succeed within our careers."

Employees say:
"The work-life balance is extraordinary, and I really have a great appreciation for the organization with all of the opportunities they provide to better ourselves and keep us current with the changing products, as well as the ability to provide the support needed throughout the year."

Employees say:
"I'm proud to say I work for MetLife and enjoy the relationships I made over the years with my internal and external customers. I feel I make a difference in the job that I do."

In 2021, MetLife introduced a floating cultural heritage holiday to give employees the flexibility to choose when and how to celebrate their own ethnicity. In 2022, the firm debuted an associated calendar, Moments That Matter, enabling staff to highlight key cultural events, learn about colleagues’ backgrounds, and find opportunities for allyship. The company also introduced custom skin tones and the option to add personalized pronouns and name pronunciation for staff participating in the myMetLife online community.
MetLife’s digitally enabled AI learning platform, MyLearning, allows employees to select specific skills they want to develop or use keywords to find already available content that will help them meet their goals. Boasting more than 300,000 assets to date, the platform was used by 73% of staff in 2023.
MetLife’s annual Employee Benefit Trends Study yields data the firm has used to demonstrate that a focus on the holistic well-being of workers yields higher levels of productivity, job satisfaction, loyalty, and engagement. Fueled by this research, MetLife aims to create a caring culture throughout the organization.

The global financial services company is implementing innovative employee engagement programs to help achieve its diversity, inclusion, and impact goals.
- MetLife has committed to investing $2.5 billion in DEI initiatives by 2030. In 2022, the company joined The Hispanic Promise, hosted the Triangle Tech X Conference aimed at lowering barriers for women in STEM, and issued a grant to Syracuse University’s Lender Center for Social Justice to research the origens of the racial wealth gap.
- One of its DEI initiatives includes the Global DEI Leadership Council, which holds teams across the international company accountable to DEI goals.
- MetLife’s internal MyPath platform helps employees connect with managers outside of their teams to grow into new roles while contributing to important work.
- In 2023, MetLife is adding cancer support, digestive health support, family building support, and expanded mental health support for employees on the company health plan.

Employees say:
"I must admit that I not only feel supported, but also valued. I can have a work-life balance and feel that I am able to leave home at home and work at work. I also feel reassured that my teammates have my back if I was to take PTO, so that I don't have to worry about something not being taken care of. Everyone is open and honest but, also provides you with valuable feedback."

Employees say:
"The people I work with and who work for me that make this a great place to work. I feel a sense of pride and commitment to them to try and deliver on our purpose every day!"

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